Panasonic Color Laser Multi-Function Printer Dp Mc210 Operating Instructions

11. Help
91
For assistance, please contact an authorized Panasonic dealer.
Troublesh ooting
11.3 When a function does not work
11.3.1 General
ProblemCause & Solution
The unit does not work.LCheck the connections (page 18, 26).
The recording paper exit 
becomes full quickly or the 
recording paper does not 
stack properly at the 
recording paper exit.LHigh humidity may cause the recording paper to curl. Try turning the paper 
over and re-inserting it. If the curl on the paper is heavy, please remove it...

11. Help
92
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11.3.2 Printing problems
I forgot the password for 
feature programming via 
remote operation.LYou may have changed the feature programming password. If you do not 
remember it, assign a new password using feature #155 (page 60). When 
required to enter the current password, enter “0101” instead.
ProblemCause & Solution
I cannot print in 
monochrome.
OR
I cannot print in color.LWhen using the unit as a printer, change the color...

11. Help
93
For assistance, please contact an authorized Panasonic dealer.
11.3.3 Scanner
I cannot find the PCL driver.LThe PCL driver can be found in the following folder on the supplied CD-
ROM.
Operating system Folder path
Windows 98/Windows Me “D:\Drivers\Object\Printer\Win98\PCL”
Windows 2000/Windows XP 
Home/Windows Vista x32“D:\Drivers\Object\Printer\x32\PCL”
Windows XP Professional x64 
Edition/Windows Vista x64“D:\Drivers\Object\Printer\x64\PCL”
(where “D” is the drive letter of your CD-ROM...

11. Help
94
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11.3.4 Copier
11.3.5 Fax
The name of the desired 
computer is not displayed on 
the unit when scanning 
documents from the unit 
(LAN connection only).LThe printer driver has not been installed. Install it on your computer (page 
25).
LThe PC name list up feature has been set to [Off]. Set [PC name list up 
on device] to [On] (page 27).
LThe maximum number of computers on the LAN is connected to the unit (up 
to 30 computers). Set...

11. Help
95
For assistance, please contact an authorized Panasonic dealer. The other party complains 
that received documents are 
too dark and cannot be read.LYou used a colored paper as a document. Change the contrast (page 40) 
and make a lighter copy of the document, using “Text” resolution (page 
40), and try again.
I cannot receive documents.LYou may have subscribed to a voice mail service due to service packs 
offered by your telephone company. Fax reception may not be possible 
when voice mail is...

11. Help
96
For assistance, please contact an authorized Panasonic dealer. When an extension telephone 
is connected, I cannot receive 
documents by pressing 
{*}{#}{9}.LYou must set remote fax activation to ON (feature #434 on page 64) 
beforehand.
LPress {*}{#}{9} firmly.
LYou may have changed the remote fax activation code from {*}{#}{9} 
(default setting). Verify the remote fax activation code (feature #434 on page 
64).
I cannot hear a dial tone.LThe telephone line cord is connected to the [EXT]...

11. Help
97
For assistance, please contact an authorized Panasonic dealer.
11.3.6 Using an SD card
ProblemCause & Solution
No image are displayed.LThere is no SD card inserted in the unit. Insert a supported SD card (page 
81).
LThe inserted SD card is not compatible with the unit. Use a supported SD 
card (page 80).
LThere is no files stored on the SD card. Save files on the SD card in a 
supported file format beforehand.
LThe file is too large or is in an unsupported format. Use a supported file...

11. Help
98
For assistance, please contact an authorized Panasonic dealer.
11.3.7 Network
ProblemCause & Solution
I cannot operate the following 
functions.
–PC printing
–Scanning
–Remote Control
–PC FAX
–Device MonitorLConfirm the LED via the LAN port of the main board. If the LED is glowing 
or blinking, network access is working correctly.
If the LED is not glowing or blinking, confirm the LAN cable (category 5 
straight cable) is connected to the LAN port of the main board correctly.
LIf the LED is...

11. Help
99
For assistance, please contact an authorized Panasonic dealer.
11.3.8 Using an answering machine
11.3.9 If a power failure occurs
LThe unit will not function.
LIf any documents are stored in the memory (i.e. during copying, PC printing, fax transmission or fax reception), 
they will be lost.
LThe unit is not designed for making emergency telephone calls when the power fails. Alternative arrangements 
should be made for access to emergency services.
LFax transmission and reception will be...

11. Help
100
For assistance, please contact an authorized Panasonic dealer. LIf the [Select Language] dialog box appears, select the desired language that you want to use with this 
software. Click [OK].
2[Tools] i [Windows Firewall Setting]
LThe [Windows Firewall Setting Tool] window will appear.
3[Add to the exceptions list] i [OK] i [OK]
To confirm the security settings (For Windows XP users)
1.[Start] i [Control Panel] i [Security Center]
LThe [Windows Security Center] window will appear.
2.[Windows...