Panasonic Camera Lumix Dmc Zs30 Owners Manual

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Q&A  TroubleshootingVQT4T08
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Try checking these items (→281 - 291) first.
If the problem persists, performing [Reset] in the [Setup] menu may resolve the issue 
(→63). (Note that except for some items such as [Clock Set], all settings are returned to 
their values at the time of purchase.)
Battery, power
The charging lamp turns off before the battery is fully charged. ●Charging is being performed in a place with extremely high or low temperature.  →  Reconnect the USB connection cable (supplied) and retry charging in a place where ambient 
temperature is 10 °C to 30 °C (50 °F to 86 °F) (temperature conditions also apply to the battery 
itself).  
(When the USB connection cable is reconnected after the battery is fully charged, the charging 
lamp will light for approximately 15 seconds.)
The charging lamp turns on again after it had turned off. DMC-ZS30 ●The battery is being recharged. →  If the battery charge level is low when the camera is turned off and [GPS Setting] is set to [ON], 
battery recharging may be started automatically.
Camera does not work even if the camera is turned on. ●Battery is not inserted correctly (→17), or needs recharging.
Camera switches off as soon as the camera is turned on. ●Battery needs recharging.
This unit is turned off automatically. ●If you connect to a TV compatible with VIERA Link (HDMI) with an HDMI micro cable (optional) and 
turn off the TV with the remote control for the TV, this unit also turns off.
 →  If you are not using VIERA Link (HDMI), set [VIERA Link] to [OFF].  (→64)
GPS DMC-ZS30
Cannot perform positioning. ●When [GPS Setting] is set to [OFF]. (→159) ●Depending on the recording environment, such as when indoors or near buildings, it may not be 
possible to correctly receive the signals from the GPS satellites.  (→158)
 →  When using the GPS, we recommend holding the camera still for a while with the Built-in GPS 
antenna facing upward in an outdoor location where you can see the entire sky .
The GPS status indicator lights up while the camera is turned off. ●[GPS Setting] is [ON]. →  Electromagnetic waves from the camera can affect instruments and meters. In airplane cabins 
(during takeof
f and landing) or in other restricted areas, set [Airplane Mode] to [ON], and then 
turn off the camera.    
						

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GPS (continued) DMC-ZS30
Positioning takes time. ●When using the camera for the first time or after not using it for a while, positioning may take several 
minutes.
 ●Positioning usually takes less than two minutes, but because the positions of the GPS satellites 
change, it may take longer depending on the recording location and environment.
 →  Positioning can be executed faster when you download GPS assist data to the camera using the 
“GPS 
Assist Tool”. (→169)
 ●Positioning will take time in environments where it is difficult to receive the signals from the GPS 
satellites. (→158)
The location name information is different from the recording location. ●Immediately after the camera is turned on or when the GPS icon is something other than , the 
location name information that is recorded in the camera may vary significantly from the current 
position.
 ●When  is displayed for the location name information, the information can be changed to a 
different candidate before starting to record.  (→165)
You can edit a place name or landmark name recorded in a picture.
The location name information is not displayed. ●“- - -” is displayed if there is no nearby landmark or other points, or no information registered in the 
camera’s database. (→161)
 →  During playback, a location name or 

other information can be entered with [Edit Place Name]. 
(→167)
Map DMC-ZS30
Cannot display detailed maps. ●Use the “LUMIX Map Tool” software on the disc (supplied) to copy map data from the disc.  (→179)
Some place names are not displayed. ●Detailed maps are displayed when you copy map data from the disc (supplied). (→179) 
(Note, however, that not all place names are stored in the disc.)
 ●Place names may not be displayed for some map scale settings. →  Enlarge the map scale.
It takes time to copy the map data. ●Since the map data size is large, it may take time to copy the map data. W e recommend copying the 
map data of a required area only.
 ●When you copy map data by connecting the camera to the computer, it may take longer than the 
time required for copying the data using the commercially available card reader/writer .    
						

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Recording
Cannot record pictures. ●Built-in memory/card is full. → Free space by deleting unwanted pictures  (→52).
Recorded pictures look white. ●Lens is dirty (fingerprints, etc.). →  Turn the camera on to extract lens b
arrel, and clean lens surface with a soft, dry cloth.
 ●Lens is foggy (→8).
Recorded pictures are too bright/too dark. ●Adjust the exposure (→80). ●[Min. Shtr Speed] is set to fast speed. Check the setting  (→122).
Some pictures are taken when I press the shutter button just once. ●Camera is set to use [Auto Bracket] or [Burst].
Focus not aligned correctly. ●Not set to mode appropriate for distance to subject. (Focus range varies according to recording 
mode.)
 ●Subject outside of focus range. (→78) ●Caused by jitter or subject movement.  (→30)
Recorded pictures are blurred. The stabilizer function ineffective. ●Shutter speed is slower in dark locations and the stabilizer function is less ef fective. →  Hold camera firmly with both hands, keeping arms close to body. ●Use a tripod and the self-timer (→79) when using slower shutter speed with [Min. Shtr Speed].
Cannot use [Auto Bracket]. ●Only enough memory for 2 pictures or fewer.
Recorded pictures appear coarse, or there is interference. ●ISO Sensitivity is high, or shutter speed is low. (Default [Sensitivity] setting is [AUTO] – interference may appear with indoor pictures.) →  Lower [Sensitivity] (→116)

.
 →  Take pictures in brighter locations. ●Camera set to [High Sens.] Scene mode. (Picture becomes slightly coarser in response to high sensitivity)
Striping or flicker may appear under lighting such as fluorescent lighting 
and LED lighting fixture.
 ●This is characteristic of MOS sensors which serve as the camera’ s pickup sensors. 
This is not a malfunction.
Brightness or coloring of recorded picture different from real life. ●When recording under fluorescent or LED lighting fixture etc., increasing the shutter speed may 
introduce slight changes to brightness and color. These are a result of the characteristics of the light 
source and do not indicate a malfunction.
 ●When recording subjects in extremely bright locations or recording under fluorescent lighting, LED 
lighting fixture, mercury lamp, sodium lighting etc., the colors and screen brightness may change or 
horizontal striping may appear on the screen.    
						

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Recording (continued)
Reddish horizontal streaks appear on the LCD monitor during recording. ●This is characteristic of MOS sensors which serve as the camera’ s pickup sensors. It appears when 
the subject has a bright part. Some unevenness may occur in the surrounding areas, but this is not 
a malfunction. It is recorded in motion pictures but is not recorded on still pictures.
 ●It is recommended that you take pictures while taking care not to expose the screen to sunlight or 
any other source of strong light.
Motion picture recording stops midway. ●If the surrounding temperature is high, or a motion picture is recorded continuously ,  is displayed 
and recording may be stopped halfway through to protect the camera.
 ●With some cards, access display may appear briefly after recording, and recording may end midway. ●Use a card of SD Speed “Class 4” or higher. If recording stops even when using a card of the 
recommended speed class, the data writing speed has dropped. If this happens, we recommend 
backing up the data on the memory card and formatting it  (→66).
Panorama picture recording stops before finishing. ●If the pan motion of the camera is too slow, the camera assumes that the operation has been 
aborted and stops recording. 
 ●If the pan motion of the camera is too shaky when it is moved toward the recording direction, the 
camera stops recording.  
→ 
 To record panorama pictures, pan the camera in a small circular motion parallel to the recording 
direction at a speed of approx. 8 seconds per revolution (guideline).
The subject cannot be locked. (AF track fails) ●If the color of the subject is similar to that of its background,  AF Tracking may not function. Set the 
AF area to those colors specific to the subject by aligning that area with the  AF area.
LCD monitor 
Brightness is unstable. ●Aperture value is set while shutter button is pressed halfway. (Does not affect recorded picture.)  
This symptom may also occur when the brightness changes because the zoom is operated or the 
camera is moved. This is the automatic aperture operation of the camera and is not a malfunction.
Monitor flickers indoors. ●The LCD monitor may flicker for a few seconds after turning on. This is an operation to correct 
flicker caused by lighting such as fluorescent lights, LED lights etc. and is not a malfunction.
Monitor is too bright/too dark. ●[Monitor Luminance] is activated  (→59) ●Use [Monitor Display] to adjust the brightness of the LCD monitor . (→59)
Black/blue/red/green dots or interference appears. Monitor looks distorted when 
touched.
 ●This is not a fault, and will not be recorded on the actual pictures.    
						

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Flash
No flash emitted. ●Flash set to  [Forced Flash Off]  (→74). ●The flash becomes unavailable in the following cases : • [Auto Bracket] • [Burst] (Excluding  [Flash Burst]) • Scene Modes ([Scenery], [Night Scenery], [Handheld Night Shot], [HDR], [Sunset], [Starry Sky], 
[Glass Through], [High Speed Video], [3D Photo Mode])
 • [Creative Control] Mode • [Panorama Shot] Mode
Multiple flashes are emitted. ●Red-eye reduction is active  (→74). (Flashes twice to prevent eyes appearing red.) ●[Burst] is set to  [Flash Burst] (→106).
Playback
Pictures have been rotated. ●[Rotate Disp.] is activated (→65)
Cannot view pictures. There are no recorded pictures. ●No pictures in built-in memory or card (pictures played from card if inserted, from built-in memory if 
not).
 ●Has the file name of the picture been changed on a computer? If so, it cannot be played back on the 
camera.
 ●During [Filtering Play], only pictures under the set filters are displayed.  →  Cancel filtering  (→133).
Folder/file number displayed as [-]. Picture is black. ●Picture edited on computer or taken on different device. ●Battery removed immediately after picture taken, or picture taken with low battery . →  Use [Format] to delete (→66).
Incorrect date displayed in Calendar Search. ●Picture edited on computer or taken on different device. ●[Clock Set] is incorrect (→27).
(Incorrect date may be displayed in Calendar Search on pictures copied to a computer and then 
back to this unit, if computer and camera dates differ.)
White round spots like soap bubbles appear on the recorded picture. ●If you take a picture with the flash in a dark place or indoors, white round spots may 
appear on the picture caused by the flash reflecting particles of dust in the air. This is 
not a fault. A characteristic of this is that the number of round spots and their position 
differ in every picture.
[Thumbnail is displayed] is shown on the screen. ●The pictures may have been recorded on another device. If so, they may be displayed with poor 
picture quality.    
						

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Playback (continued)
Blacken red areas of recorded pictures. ●When digital red-eye correction (, ) is operating, if a subject is recorded that has skin-
colored areas with red areas inside, the digital red-eye correction function may blacken the red 
areas.
 →  We recommend setting the flash to ,  or , or [Red-Eye Removal] to [OFF] before recording.
Sounds of camera operations such as zoom will be recorded in motion pictures. ●Camera operation sounds may be recorded as camera automatically adjusts lens aperture during 
motion picture recording; this is not a fault.
Motion pictures taken by this camera cannot be played in other cameras.  ●Even if a device is compatible with AVCHD and MP4, the motion pictures that were recorded on this 
unit may have bad picture quality or sound quality upon playback, or may be unable to be played 
back. Also, there might be a case that a recording information does not display correctly.
About the Wi-Fi function
It cannot connect to the wireless LAN. Radio waves get disconnected. ●Use within the communication range of the wireless LAN network. ●Connection types and security setting methods are different depending on the wireless access point. →  Refer to the operating instructions of the wireless access point. ●When the radio waves are interrupted, the condition may improve by moving the location or 
changing the angle of the wireless access point.
 ●It may not automatically connect when the network SSID of the wireless access point is set not to 
broadcast.
 →  Set the network SSID of the wireless access point to broadcast. ●Is any device, such as microwave oven, cordless phone, etc., that uses 2.4 GHz frequency operated 
nearby?
 →  Radio waves may get interrupted when used simultaneously

. Use them sufficiently away from the 
device.
 ●Is the 5 GHz/2.4 GHz switchable wireless access point connected to other equipment using the 
5 GHz band? →  The use of a wireless access point that can use 5 GHz/2.4 GHz simultaneously is recommended. 
It cannot be used simultaneously with this camera if it is not compatible.
 ●When the battery indicator is flashing red, the connection with other equipment may not start or the 
connection may be disrupted. (A message such as [Communication error] is displayed.)
Wireless access point is not displayed. Or it cannot be connected. ●Check if the wireless access point to connect is in operating state. ●The camera may not display or connect to a wireless access point depending on the radio wave 
condition.
 →  Perform the connection closer to the wireless access point. ●It may not display even if the radio waves exist depending on the setting of the wireless access 
point.
 →  Check the settings of the wireless access point. ●The wireless access point may not be found depending on the radio wave condition. →  Perform the [Manual Connection].  (→206) ●Is the network SSID of the wireless access point set not to broadcast? →  It may not be detected when it is set not to broadcast. Enter and set the network SSID. (→207) ●Try the following: →  Move this unit closer to the wireless access point →  Remove the obstacles between this unit and the wireless access point →  Change the direction of this unit    
						

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Q&A  TroubleshootingVQT4T08
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About the Wi-Fi function (continued)
It takes long time every time to connect to a smartphone/tablet. ●It may take longer time to connect depending on the Wi-Fi connection setting of the smartphone/
tablet, but it is not a malfunction.
This unit is not displayed in the Wi-Fi setting screen of the smartphone/tablet. It takes 
time to setup the connection.
 ●Try switching the ON/OFF of the Wi-Fi function in the Wi-Fi settings of the smartphone/tablet.
I have forgotten the login ID or password for the “LUMIX CLUB”. ●Check the information in the login screen of “LUMIX CLUB”. 
http://lumixclub.panasonic.net/eng/c/
I do not have a wireless access point at my home, but I would like to perform service 
user registration of the “LUMIX CLUB”.
 ●Service user registration for the “LUMIX CLUB” is not possible in the environment without a wireless 
access point.
Pictures cannot be transmitted to the computer. ●If a firewall is enabled by the OS or security software, this unit may be unable to connect to the 
computer.
Images cannot be transmitted to the WEB service. →  Confirm that the login information (login ID/user name/email address/password) is correct. ●WEB service server or the network may be busy. →  Try again after a while. →  Check the site of the WEB service you are sending the image to.
It takes time to transmit an image to the WEB service. ●Is the size of the image too large? →  Transmit after dividing the motion picture with [V ideo Divide] (→149).
 →  Reduce the image size at [Size] (→214)

, and then send. 
 ●It may take longer time to transmit when distance to the wireless access point is far . →  Transmit closer to the wireless access point.
The image that was supposed to have uploaded to the WEB service is not there. ●Upload may not complete when it is disconnected while transmitting the image. ●It may take some time after uploading the image to be reflected in the WEB service depending on 
the status of the server.
 →  Wait for a while and try again. ●You can check the transmission status on the WEB service link settings by logging into “LUMIX 
CLUB”.
I would like to return the image in the WEB service to the camera. ●The images in the WEB Service cannot be saved (downloaded) to this unit. Do not delete the 
uploaded images, and make a backup of them.
I cannot display or delete the images uploaded to the WEB service by this unit. ●The images uploaded to the WEB service cannot be displayed or deleted by this unit. →  Perform the task using a smartphone/tablet or a PC.    
						

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About the Wi-Fi function (continued)
Your “LUMIX CLUB” login ID and password were deleted after sending the camera in to 
be repaired.
 ●The settings stored in the camera may be deleted depending on the type of repair . →  Always make a copy of important settings.
There is an image that could not be transmitted. ●Is the size of the image too large? →  Divide the motion picture using [Video Divide] 
(→149).
 →  Reduce the image size at [Size] (→214)

, and then send.
 ●Capacity or number of images in the WEB service is full. → Login to “LUMIX CLUB”, and check the status of the destination on the WEB service link settings.
I have forgotten the password for the Wi-Fi. →  Execute the [Reset Wi-Fi Settings] in the [Setup] menu. (→63) →  However, all the information you have set on the [Wi-Fi Setup] menu, which includes the “LUMIX 
CLUB” login settings, will be reset. (excluding [LUMIX CLUB])
Transmission of the image fails midway. ●Is the size of the image too large? →  Transmit after dividing the motion picture with [V ideo Divide] (→149).
 →  Reduce the image size at [Size] (→214)

, and then send.
 →  Image cannot be transmitted when the battery indicator is flashing red.
Motion picture cannot be transmitted. ●File format of the motion picture that can be sent differs depending on the destination.  (→192) ●Is the size of the image too large? →  Transmit after dividing the motion picture with [V
ideo Divide] (→149).
I cannot send images to an AV device. ●Sending may fail depending on the operational status of the AV device. 
Also, sending may take a while.
I cannot connect using the NFC function. ●The smartphone is not NFC compatible. 
This function can be used with NFC compatible devices with Android (2.3.3 or above).
 ●Is the NFC function on the smartphone turned off? ●The [NFC Operation] on this unit is set to [OFF].  (→202) ●The camera has a hard time recognizing some smartphone models. If it is not recognized, slowly 
shift the smartphone while it is beside the unit.    
						

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TV, computer, printer
No image appears on TV. Image blurred or not colored. ●Not connected correctly  (→253). ●The television has not been switched to auxiliary input. 
TV screen display different to LCD monitor. ●Aspect ratio may be incorrect or edges may be cut off with certain televisions.
Cannot play motion pictures on TV. ●Card is inserted into TV. →  Connect with A
V cable (optional) or HDMI micro cable (optional) and play on camera  (→253).
Picture is not displayed on full TV screen. ●Check [TV Aspect] settings (→64).
No sound is output from the camera speaker. ●When the AV cable (optional) or HDMI micro cable (optional) is connected to the camera, no sound 
is output from the camera.
VIERA Link (HDMI) is not working. ●Is the HDMI micro cable (optional) connected correctly? (→253) →  Check that the HDMI micro cable (optional) is fully inserted. ●Is the camera’s [VIERA Link] setting set to [ON]? (→64) →  The input setting may not be able to be changed automatically with certain television HDMI 
sockets. In this case, please change the input setting with your television’ s remote control 
(consult your television’s operating instructions for details).
 →  Check the VIERA Link (HDMI) settings on the device you are connecting to. →  Turn the camera of

f and on again.
 →  Turn the “VIERA Link control (HDMI 

device control)” setting on your television (VIERA) to off and 
then to on again. (Consult your VIERA’s operating instructions for details.)
Cannot communicate with the computer. ●Not connected correctly  (→264). ●Check whether computer has recognized camera. →  Set [USB Mode] to [PC] (→64). →  Turn the unit off and then back on ag

ain.    
						

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TV, computer, printer (continued)
Computer does not recognize card (only reads built-in memory). ●Disconnect USB connection cable (supplied) and reconnect with card in place.
Computer does not recognize card. (When using an SDXC Memory Cards) →  Check whether your computer is compatible with SDXC Memory Cards. 
http://panasonic.net/avc/sdcard/information/SDXC.html
 →  A message prompting you to format 
 the card may appear when you connect it. Do not format the 
card.
 →  If the [Access] indicator on the LCD monitor does not go of

f, turn the camera off before 
disconnecting the USB connection cable.
Cannot print when connecting to printer. ●Printer not compatible with PictBridge. ●Set [USB Mode] to [PictBridge(PTP)] (→64). 
The edges of pictures are cut off when printing. ●Release any trimming or edgeless printing settings on printer before printing. (Consult printer operating manual.) ●The pictures were recorded in  aspect ratio. → If printing in shop, check if 16:9 sizes can be printed.
Cannot print panorama pictures properly. ●The aspect ratio of panorama pictures is different from that of regular still pictures, and some 
panorama pictures may not be printed correctly.
 →  Use a printer with support for panorama pictures. (Refer to the instruction manual for the printer.) →  We recommend adjusting the size of

 a picture in accordance with print paper using the 
“PHOTOfunSTUDIO” software on the disc (supplied).