Palm Zire Handheld Instructions Manual

							Network preferences and TCP/IP software
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3.Tap the command you want from the Command list. If the command requires 
additional information, a field appears to the right of it for you to enter the 
information. The following commands are available:
4.Repeat steps 2 and 3 until the login script is complete.
5.Ta p  O K .
Deleting a service template
There is only one way to delete a service template: use the Delete command from 
the Service menu.
To delete a service template:
1.Tap the Service pick list.
2.Tap the service template you want to delete.
3.Tap the Menu icon  . 
4.Tap Service, and then tap Delete.
5.Ta p  O K .
Wait ForTells your handheld to wait for specific characters from the 
TCP/IP server before executing the next command.
Wait For 
PromptDetects a challenge-response prompt coming from the server 
and then displays the dynamically generated challenge value. 
You then enter the challenge value into your token card, which 
in turn generates a response value for you to enter on your 
handheld. This command takes two arguments, separated by a 
vertical bar (|) on the input line.
SendTransmits specific characters to the TCP/IP server to which you 
are connecting.
Send CRTransmits a carriage return or LF character to the TCP/IP server 
to which you are connecting.
Send User IDTransmits the User ID information entered in the User ID field of 
the Network Preferences screen.
Send 
PasswordTransmits the password entered in the Password field of the 
Network Preferences screen. If you did not enter a password, this 
command prompts you to enter one. The Password command is 
usually followed by a Send CR command.
DelayTells your handheld to wait a specific number of seconds before 
executing the next command in the login script.
Get IPReads an IP address and uses it as the IP address for your 
handheld. This command is used with SLIP connections.
PromptOpens a dialog box and prompts you to enter text of some kind 
(for example, a password or a security code).
EndIdentifies the last line in the login script. 
						

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Network preferences menu commands
The Network Preferences screen includes menu commands to make it fast and 
easy to create and edit service templates. TCP/IP application menus are shown 
here for your reference. See“Using menus” in Chapter 4 for more information 
about choosing menu commands.
Service menu
Options menu
TCP/IP troubleshooting
If you are having a problem establishing a network connection using TCP/IP, try 
the suggestions listed.
Displaying expanded Service Connection Progress messages
It’s helpful to identify at what point in the login procedure the connection fails. An 
easy way to do this is to display the expanded Service Connection Progress 
messages. Expanded Service Connection Progress messages describe the current 
stage of the login procedure. Press the lower half of the scroll button at any point 
during login to display these messages.
Viewing the Network Log
If viewing the expanded Service Connection Progress messages does not give you 
enough information to find out why you cannot connect to your ISP or dial-in 
server, take a look at the Network Log. The Network Log lists all of the 
communication that occurs between your modem and your dial-in server during 
the login procedure. The information in the Network Log can help your ISP or 
your System Administrator pinpoint where the login procedure communication 
fails and why.
To view the Network Log:
1.Tap the Menu icon  . 
2.Tap Options, and then tap View Log.
3.Tap the up and down arrows of the scroll bar to see the entire Network Log.
4.Ta p  D o n e . 
						

							Owner preferences
163
Adding a DNS number
If your ISP or dial-in server requires a DNS number and you did not enter that 
information in the Network Preferences screen, it will appear that you successfully 
logged into your network. When you try to use an application or look up 
information, however, the connection fails. If this occurs, try adding a DNS 
number. Ask your ISP or your System Administrator for the correct Primary and 
Secondary DNS IP numbers.
Owner preferences
The Owner Preferences screen enables you to record a name, company name, 
phone number, or any other information that you want to associate with your 
handheld.
If you use the Security application to turn off and lock your handheld with a 
password, information that you put in the Owner Preferences displays the next 
time you turn on your handheld. See“Locking your handheld” in Chapter 12 for 
more information on setting a password for your handheld.
To enter the Owner preferences:
nEnter the text that you want to associate with your handheld in the Owner 
Preferences screen. If you enter more text than can fit on one screen, a scroll bar 
automatically appears on the right side of the screen.
If you assign a password with the Security application, the information in the 
Owner Preferences screen cannot be changed. In this case, an Unlock button 
appears at the bottom of the screen. 
To unlock the Owner Preferences screen:
1.Ta p  U n l o c k .
2.Enter the password that you defined in the Security application.
3.Ta p  O K . 
						

							Chapter 15 Setting Preferences for Your Handheld
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ShortCuts preferences
The ShortCuts Preferences screen enables you to define abbreviations for entering 
text with Graffiti strokes. This section describes how to create, edit, and delete a 
ShortCut. See“Graffiti ShortCuts” in Chapter 3 for more information on the use of 
ShortCuts. 
Creating a ShortCut
You can create a ShortCut for any words, letters, or numbers. All ShortCuts you 
create appear on the list in the ShortCut Preferences screen. All the ShortCuts are 
available in any of your handheld applications and are backed up on your 
computer when you perform a HotSync operation.
To create a ShortCut:
1.Ta p  N e w.
2.On the ShortCut name line, enter the letters you want to use to activate the 
ShortCut.
3.Tap the ShortCut Text area and enter the text that you want to appear when you 
write the ShortCut characters.
TIPYou may want to add a space (space character) after the last word in your 
ShortCut text. This way, a space automatically follows the ShortCut text.
4.Ta p  O K .
TIPTo use a ShortCut, draw the ShortCut stroke followed by the ShortCut 
characters. When you draw the ShortCut stroke, the ShortCut symbol appears 
at the insertion point to show that you are in ShortCut mode.
ShortCut
   
Ta p  N e w 
						

							ShortCuts preferences
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Editing a ShortCut
After you create a ShortCut, you can modify it at any time.
To edit a ShortCut:
1.Tap the ShortCut you want to edit.
2.Tap Edit.
3.Make the changes you want and tap OK.
Deleting a ShortCut
If you no longer need a ShortCut, you can delete it from the list of ShortCuts.
To delete a ShortCut:
1.Tap the ShortCut you want to delete.
2.Tap Delete.
3.Tap Yes. 
						

							Chapter 15 Setting Preferences for Your Handheld
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							167
APPENDIX A
Maintaining Your Handheld
This chapter provides information on the following:
nProper care of your handheld
nProlonging battery life
nResetting your handheld
Caring for your handheld
Your handheld is designed to be rugged and reliable and to provide years of 
trouble-free service. Please observe the following general tips when using your 
handheld:
nTake care not to scratch the screen of your handheld. Keep the screen clean. 
When working with your handheld, use the supplied stylus or plastic-tipped 
pens intended for use with a touch-sensitive screen. Never use an actual pen or 
pencil or other sharp object on the surface of the handheld screen.
nYour handheld is not waterproof and should not be exposed to rain or moisture. 
Under extreme conditions, water may enter the circuitry through the front 
panel buttons. In general, treat your handheld as you would a pocket calculator 
or other small electronic instrument.
nTake care not to drop your handheld or subject it to any strong impact. Do not 
carry your handheld in your back pocket: if you sit on it, you may damage it.
nProtect your handheld from temperature extremes. For example, do not leave 
your handheld on the dashboard of a car on a hot day or on a day when 
temperatures are below freezing, and keep it away from heaters and other heat 
sources.
nDo not store or use your handheld in any location that is extremely dusty, 
damp, or wet.
nUse a soft, damp cloth to clean your handheld. If the surface of the handheld 
screen becomes soiled, clean it with a soft cloth moistened with a diluted 
window-cleaning solution. 
						

							Appendix A Maintaining Your Handheld
168
Battery considerations
Your handheld comes with a Lithium-ion battery which is recharged each time 
you connect the handheld to the power adapter. On some computers, your 
handheld may recharge at a slower rate when it is connected to your computer 
with its USB cable.
Please note the following considerations about the batteries in your handheld:
nUnder normal conditions, your handheld battery should remain charged by 
connecting it to the power adapter for just a few minutes each day. You can 
conserve battery life by changing the Auto-off setting that automatically turns 
the handheld off after a period of inactivity. See“General preferences” in 
Chapter 15 for more information.
nIf the battery becomes low in the course of normal use, an alert appears on the 
handheld screen describing the low battery condition. If this alert appears, 
perform a HotSync
® operation to back up your data; then recharge the unit. This 
helps prevent accidental data loss.
nIf the battery drains to the point where your handheld does not operate, it stores 
your data safely for about a week. In this case, there is enough residual energy 
in the battery to store the data, but not enough to turn on your handheld. If your 
handheld does not turn on when you press the power button, you should 
recharge the unit immediately.
nIf your battery drains and you have the unit in an uncharged state for an 
extended period of time, you can lose all of the stored data. If you backed up 
your data using Palm™ Desktop software, you can restore your data using a 
HotSync operation.
nThere are no serviceable parts inside your handheld, so do not attempt to open 
the unit. 
nIf you ever dispose of your handheld, please dispose of it without damaging the 
environment. Take your handheld to your nearest environmental recycling 
center.
Resetting your handheld
Under normal circumstances, you will not have to use the reset button. On rare 
occasions, however, your handheld may no longer respond to buttons or the 
screen. In this case, you need to perform a reset to get your handheld running 
again.
Performing a soft reset
A soft reset tells your handheld to stop what it’s doing and start over again. All 
records and entries stored in your handheld are retained with a soft reset. After a 
soft reset, the Date and Time Preferences screen appears (to set date and time).  
						

							Resetting your handheld
169
To perform a soft reset:
nUse the tip of an unfolded paper clip (or similar object without a sharp tip), to 
gently press the reset button inside the hole on the back panel of your handheld.
Performing a hard reset
With a hard reset, all records and entries stored in your handheld are erased. 
Never perform a hard reset unless a soft reset does not solve your problem. 
NOTEYou can restore any data previously synchronized with your computer during 
the next HotSync operation.
To perform a hard reset:
1.Hold down the power button on the front panel of the handheld.
2.While holding down the power button, use the tip of an unfolded paper clip (or 
similar object without a sharp tip) to gently press and release the reset button.
3.Wait for the Palm Powered™ logo to appear; then release the power button.
4.When a message appears on the handheld screen warning that you are about to 
erase all the data stored on your handheld, do one of the following:
Press the upper scroll button on the front panel of the handheld to complete the 
hard reset and display the Digitizer screen.
Press any other button to perform a soft reset.
NOTEWith a hard reset, the current date and time are retained. Formats Preferences 
and other settings are restored to their factory default settings.
Reset button 
						

							Appendix A Maintaining Your Handheld
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To restore your data from a Windows computer after a hard reset:
1.Click the HotSync icon ™
 in the Windows system tray (bottom-right corner 
of the taskbar).
TIPYou can also click the HotSync command on the Palm Desktop software 
menu bar.
2.From the HotSync Manager menu, select Custom.
3.Select the appropriate username from the list.
4.Select an application in the Conduit list.
5.Click Change.
6.Select Desktop overwrites handheld.
NOTEChanging the HotSync setting from the default affects only the 
next 
HotSync operation. Thereafter, the HotSync Actions revert to their default 
settings. To use a new setting on an ongoing basis, select the Set As Default 
box. Thereafter, whatever you selected as the default setting is used when you 
click the Default button in the Custom dialog.
7.Click OK.
8.Repeat steps 4 through 7 to change conduit settings for other applications.
9.Click Done to activate your settings.
10 .Perform a HotSync operation.