Palm Tungsten T Instruction Manual

241
APPENDIX A
Maintaining Your Handheld
This chapter provides information on the following:
nCaring for your handheld
nProlonging battery life
nResetting your handheld
Caring for your handheld
Your handheld is designed to be rugged and reliable and to provide years of 
trouble-free service. Observe the following general tips when using your 
handheld:
nTake care not to scratch the screen of your handheld. Keep the screen clean. 
When working with your handheld, use the supplied stylus or plastic-tipped...

Appendix A Maintaining Your Handheld
242
Prolonging battery life
Note the following considerations for the battery in your handheld:
nUnder normal conditions your handheld battery should remain charged when 
you place it in the cradle/cable for just a few minutes each day. You can 
conserve battery life by doing any of the following:
– Turn off or reduce the brightness of the backlight feature. See“Using the 
backlight” in Chapter 2 for more information.
– Change the Auto-off setting that automatically...

Resetting your handheld
243
Performing a soft reset
A soft reset tells your handheld to stop what it’s doing and start over again. All 
records and entries stored in your handheld are retained with a soft reset. After a 
soft reset, the Preferences screen appears and the Date and Time option is 
highlighted so you can reset the date and time if needed. 
To perform a soft reset:
1.Open your handheld. See“Opening and closing your handheld” in Chapter 2 
for details.
2.Use the tip of your stylus or an...

Appendix A Maintaining Your Handheld
244
4.Wait for the Palm Powered™ logo to appear; then release the power button.
5.When a message appears on the handheld screen warning that you are about to 
erase all the data stored on your handheld, do one of the following:
– Press Up on the navigator to complete the hard reset and display the 
Digitizer screen.
– Press any other button to perform a soft reset.
NOTEWith a hard reset, the current date and time are retained. Formats 
Preferences and other settings...

Resetting your handheld
245
To restore your data from a Mac computer after a hard reset:
1.Double-click the HotSync Manager in the Palm folder.
2.From the HotSync menu, select Conduit Settings.
3.From the Users pop-up menu, select the appropriate user name.
4.Select an application from the list.
5.Click Conduit Settings.
6.Click Macintosh overwrites handheld for each conduit.
Changing the HotSync setting from the default affects only the next HotSync 
operation. Thereafter, the HotSync Actions revert to...

Appendix A Maintaining Your Handheld
246 

247
APPENDIX B
Frequently Asked Questions
If you encounter a problem with your handheld, do not call Technical Support 
until you have reviewed the frequently asked questions in this appendix and you 
have also reviewed the following:
nThe README file located in the folder where you installed the Palm™ Desktop 
software on your Windows computer or on your installation CD for Mac users 
nThe Palm Desktop online Help
nThe Palm Desktop software for the Macintosh User’s Guide located in the 
Documentation...

Appendix B Frequently Asked Questions
248
Software installation problems
Problem Solution
The Palm Desktop Installer 
menu did not appear when I 
inserted the CD-ROM into my 
Windows computer.1.From the Windows desktop, click Start.
2.Select Run.
3.Click Browse.
4.Locate your CD-ROM drive, and select the Autorun file. 
5.Click Open.
6.Click OK.
I cannot install Palm Desktop 
software on my Windows 
computer.Try the following:
1.Disable any virus scanning software on your computer.
2.Close any open...

Operating problems
249
Operating problems
Problem Solution
I don’t see anything on my 
handheld’s screen.Try each of these in turn:
nPress an application button to ensure that your handheld is 
turned on.
nTap the Brightness icon   in the upper-right corner of the 
Graffiti
® writing area. If the Brightness dialog box appears, 
adjust the brightness by pressing and holding Up on the 
navigator for a few seconds. If this doesn’t work, press and 
hold Down on the navigator for a few seconds.
nIf your...

Appendix B Frequently Asked Questions
250
Tapping and writing problems
My handheld is not making any 
sounds.Check the System, Alarm, and Game Sound settings. 
See“Sounds & Alerts Preferences” in Chapter 17.
My handheld’s indicator light is 
not blinking when alarms 
occur.Check the Alarm indicator light setting. See“Alarm LED and 
Alarm Vibrate settings” in Chapter 17.
My handheld does not vibrate 
when alarms occur.Check the Alarm Vibrate setting. See“Alarm LED and Alarm 
Vibrate settings” in Chapter...