Palm M130 Handheld Instructions Manual

							Beaming problems
183
Beaming problems
My handheld displays the 
message “Waiting for sender” 
when it’s near my computer ’s 
infrared port. (continued)nIn some cases, simply moving your handheld away from the 
computer ’s infrared port solves the problem.
I want to synchronize my 
computer with more than one 
handheld.
nIf the computer running Palm Desktop software 
synchronizes with more than one handheld, each handheld 
must have a unique name. Assign a user name to your 
handheld the first time you perform a HotSync operation.
nPlease be aware that synchronizing more than one handheld 
with the same user name causes unpredictable results and, 
potentially, loss of your personal information.
Problem Solution
I cannot beam data to another 
Palm OS handheld.nConfirm that your handheld and the other Palm OS 
handheld are between ten centimeters (approximately 4) 
and one meter (approximately 39) apart, and that the path 
between the two handhelds is clear of obstacles. Beaming 
distance to other Palm OS handhelds may be different.
nMove your handheld closer to the receiving handheld.
When someone beams data to 
my handheld, I get a message 
telling me it is out of memory.
nYour handheld requires at least twice the amount of 
memory available as the data you are receiving. For 
example, if you are receiving a 30KB application, you must 
have at least 60KB free.
nPerform a soft reset. See “Performing a soft reset” in 
Appendix A for more information. 
						

							Appendix B Frequently Asked Questions
184
Password problems
Recharging problems
Problem Solution
I forgot the password, and my 
handheld is not locked.nFirst, use the password hint to try and remember the 
password. If this does not help, or if you do not have a 
password hint, you can use Security to delete the password, 
but your handheld deletes all entries marked as private. 
However, if you perform a HotSync operation 
before you 
delete the password: the HotSync process backs up all 
entries, whether or not they are marked private. Then, you 
can follow these steps to restore your private entries:
1.Use the Palm Desktop software and the cradle/cable or 
infrared communication to synchronize your data.
2.Tap Forgotten Password in Security to remove the password 
and delete all private records.
3.Perform a HotSync operation to synchronize your data and 
restore the private records by transferring them from your 
computer to your 
handheld.
I forgot the password and my 
handheld is locked.
nFirst, use the password hint to try and remember the 
password. If this does not help, or if you do not have a 
password hint, you must perform a hard reset to continue 
using your handheld. See “Performing a hard reset” in 
Appendix A for more information.
Problem Solution
When I place my handheld the 
battery gauge does not indicate 
recharging.nConfirm that the handheld is well seated in the cradle.
nConfirm that the recharger cable is properly connected to 
the back of the USB connector that plugs into your 
computer.
nConfirm that your recharger is plugged into an AC outlet 
that has power. 
TIPTurn off your handheld to minimize recharging time. 
						

							Expansion card problems
185
Expansion card problems
Technical support
If, after reviewing the sources listed at the beginning of this appendix, you cannot 
solve your problem, contact your regional technical support office by e-mail, 
phone, or fax. 
Before requesting support, please experiment a bit to reproduce and isolate the 
problem. When you do contact support, please be ready to provide the following 
information:
nThe name and version of the operating system you are using
nThe actual error message or state you are experiencing
nThe steps you take to reproduce the problem
nThe version of handheld software you are using and available memory
To find version and memory information:
1.Tap the Applications icon  . 
2.Tap the Menu icon  . 
3.Tap App, and then tap Info.
NOTEThousands of third-party add-on applications have been written for the 
Palm OS handhelds. Unfortunately, we are not able to support such a large 
number of third-party applications. 
If you are having a problem with a third-
party application, please contact the developer or publisher of that software.
4.Tap Version to see version numbers, and tap Size to see the amount of free 
memory in kilobytes.
Problem Solution
I put an expansion card in the 
slot, but I can’t see the 
expansion card listed in the 
Applications Launcher.nRemove and reinsert the expansion card in the slot to ensure 
it is properly installed. 
						

							Appendix B Frequently Asked Questions
186 
						

							187
APPENDIX C
Non-ASCII Characters for Login Scripts
The following information enables you to create custom login scripts that require 
non-ASCII characters. It is provided for advanced users who understand the use 
and requirements of such characters in a custom login script.
Use of ^char
You may use the caret ( ^ ) to transmit ASCII command characters. If you send 
^
char, and the ASCII value of 
char is between @ and _, then the character is 
automatically translated to a single-byte value between 0 and 31. 
For example, ^M is converted to a carriage return. If char is a value between a and 
z, then the character sequence is translated to a single-byte value between 1 and 26. 
If char is any other value, then the character sequence is not subject to any special 
processing.
For example, the string “Joe^M” transmits Joe, followed by a carriage return.
Carriage return and line feed
You may include carriage return and line feed commands as part of the login script, 
when entered in the following format:
nSends or receives a carriage return
nSends or receives a line feed
For example, the string “waitfor Joe” waits to receive Joe followed by a 
carriage return and line feed from the remote computer before executing the next 
command in the script. 
						

							Appendix C Non-ASCII Characters for Login Scripts
188
Literal characters
The backslash (  ) character defines that the 
next character is transmitted as a literal 
character, and is not subject to any special processing ordinarily associated with 
that character. 
Examples:
n\^Includes a caret as part of the string
n\
						

							189
Product Regulatory Information
FCC Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following two 
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any 
interference received, including interference that may cause undesired operation.
NOTEThis equipment has been tested and found to comply with the limits for a Class B digital device, 
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against 
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio 
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful 
interference to radio communications. However, there is no guarantee that interference will not occur in a 
particular installation. If this equipment does cause harmful interference to radio or television reception, 
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures:
nReorient or relocate the receiving antenna.
nIncrease the separation between the equipment and receiver.
nConnect the equipment into an outlet on a circuit different from that to which the receiver is connected.
nConsult the dealer or an experienced radio/TV technician for help.
The use of shielded I/O cables is required when connecting this equipment to any and all optional 
peripheral or host devices. Failure to do so may violate FCC rules.
CAUTIONChanges or modifications not covered in this manual must be approved in writing by the 
manufacturer’s Regulatory Engineering Department. Changes or modifications made without written 
approval may void the user ’s authority to operate this equipment.
Palm™ m10 0 Series Product Family
Te s t e d  t o  C o m p l y  
With FCC StandardsResponsible Party:
Palm, Inc. 
5470 Great America Parkway
Santa Clara, California 95052
United States of America
(408) 878-9000 
						

							Product Regulatory Information
190
Canadian ICES-003 Statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing 
Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur le matériel 
brouilleur du Canada.
CE Compliance Statement
This product was tested by Palm, Inc. and found to comply with all the requirements of the EMC 
Directive 89/336/EEC as amended.
This is a Class B product based on the standard of the Voluntary Control Council for Interference 
from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in 
a domestic environment, it may cause radio interference. Install and use the equipment according to 
the instruction manual.
Battery Warning
Do not mutilate, puncture, or dispose of batteries in fire. The batteries can burst or explode, releasing 
hazardous chemicals. Discard used batteries according to the manufacturer’s instructions and in 
accordance with your local regulations.
Varning 
Eksplosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som 
rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion.
Advarsel! 
Lithiumbatteri—Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af 
samme fabrikat og type. Levér det brugte batteri tilbage tilleverandøren.
Varoitus 
Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan 
suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti.
Advarsel 
Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type 
anbefait av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner. 
						

							Product Regulatory Information
191
Waarschuwing! 
Bij dit produkt zijn batterijen geleverd. Wanneer deze leeg zijn, moet u ze niet weggooien maar 
inleveren als KCA.
Uwaga 
						

							Product Regulatory Information
192