Palm M130 Handheld Instructions Manual

							Network preferences and TCP/IP software
163
Options menu
TCP/IP troubleshooting
If you are having a problem establishing a network connection using TCP/IP, try 
the suggestions listed.
Displaying expanded Service Connection Progress 
messages
It’s helpful to identify at what point in the login procedure the connection fails. An 
easy way to do this is to display the expanded Service Connection Progress 
messages. Expanded Service Connection Progress messages describe the current 
stage of the login procedure. Press the lower half of the scroll button at any point 
during login to display these messages.
Viewing the Network Log
If viewing the expanded Service Connection Progress messages does not give you 
enough information to find out why you cannot connect to your ISP or dial-in 
server, take a look at the Network Log. The Network Log lists all of the 
communication that occurs between your modem and your dial-in server during 
the login procedure. The information in the Network Log can help your ISP or your 
System Administrator pinpoint where the login procedure communication fails 
and why.
To view the Network Log:
1.Tap Options, and then tap View Log.
2.Tap the up and down arrows of the scroll bar to see the entire Network Log.
3.Ta p  D o n e .
Adding a DNS number
If your ISP or dial-in server requires a DNS number and you did not enter that 
information in the Network Preferences screen, it will appear that you successfully 
logged into your network. When you try to use an application or look up 
information, however, the connection fails. If this occurs, try adding a DNS 
number. Ask your ISP or your System Administrator for the correct Primary and 
Secondary DNS IP numbers. 
						

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Owner preferences
The Owner Preferences screen enables you to record a name, company name, 
phone number, or any other information that you want to associate with your 
handheld.
If you use the Security application to turn off and lock your handheld with a 
password, information that you put in the Owner Preferences displays the next 
time you turn on your handheld. See Chapter 1 for more information.
To enter the Owner preferences:
nEnter the text that you want to associate with your handheld in the Owner 
Preferences screen. If you enter more text than can fit on one screen, a scroll bar 
automatically appears on the right side of the screen.
If you assign a password with the Security application, the information in the 
Owner Preferences screen cannot be changed. In this case, an Unlock button 
appears at the bottom of the screen. 
To unlock the Owner Preferences screen:
1.Tap Unlock.
2.Enter the password that you defined in the Security application.
3.Ta p  O K .
ShortCuts preferences
The ShortCuts Preferences screen enables you to define abbreviations for entering 
text with Graffiti strokes. This section describes how to create, edit, and delete a 
ShortCut. See Chapter 2 for more information on the use of ShortCuts. 
Creating a ShortCut
You can create a ShortCut for any words, letters, or numbers. All ShortCuts you 
create appear on the list in the ShortCut Preferences screen. All the ShortCuts are 
available in any of your handheld applications and are backed up on your 
computer when you perform a HotSync operation. 
						

							ShortCuts preferences
165
To create a ShortCut:
1.Ta p  N e w.
2.On the ShortCut name line, enter the letters you want to use to activate the 
ShortCut.
3.Tap the ShortCut Text area and enter the text that you want to appear when you 
write the ShortCut characters.
TIPYou may want to add a space (space character) after the last word in your 
ShortCut text. This way, a space automatically follows the ShortCut text.
4.Ta p  O K .
TIPTo use a ShortCut, draw the ShortCut stroke followed by the ShortCut 
characters. When you draw the ShortCut stroke, the ShortCut symbol appears 
at the insertion point to show that you are in ShortCut mode.
Editing a ShortCut
After you create a ShortCut, you can modify it at any time.
To edit a ShortCut:
1.Tap the ShortCut you want to edit.
2.Tap Edit.
3.Make the changes you want and tap OK.
ShortCut   
Ta p  N e w 
						

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Deleting a ShortCut
If you no longer need a ShortCut, you can delete it from the list of ShortCuts.
To delete a ShortCut:
1.Tap the ShortCut you want to delete.
2.Ta p  D e l e t e .
3.Ta p  Ye s . 
						

							167
APPENDIX A
Maintaining Your Handheld
This chapter provides information on the following:
nProper care of your handheld
nProlonging battery life
nResetting your handheld
Caring for your handheld
Your handheld is designed to be rugged and reliable and to provide years of 
trouble-free service. Please observe the following general tips when using your 
handheld:
nTake care not to scratch the screen of your handheld. Keep the screen clean. 
When working with your handheld, use the supplied stylus or plastic-tipped 
pens intended for use with a touch-sensitive screen. Never use an actual pen or 
pencil or other sharp object on the surface of the handheld screen.
nYour handheld is not waterproof and should not be exposed to rain or moisture. 
Under extreme conditions, water may enter the circuitry through the front 
panel buttons. In general, treat your handheld as you would a pocket calculator 
or other small electronic instrument.
nTake care not to drop your handheld or subject it to any strong impact. Do not 
carry your handheld in your back pocket: if you sit on it, you may damage it.
nProtect your handheld from temperature extremes. For example, do not leave 
your organizer on the dashboard of a car on a hot day or on a day when 
temperatures are below freezing, and keep it away from heaters and other heat 
sources.
nDo not store or use your handheld in any location that is extremely dusty, damp, 
or wet.
nUse a soft, damp cloth to clean your handheld. If the surface of the handheld 
screen becomes soiled, clean it with a soft cloth moistened with a diluted 
window-cleaning solution. 
						

							Appendix A Maintaining Your Handheld
168
Battery considerations
Please note the following considerations for the battery in your handheld:
nUnder normal conditions, your handheld battery should remain charged by 
placing it in the cradle for just ten to fifteen minutes each day. You can conserve 
battery life by setting the backlight brightness to low, and changing the Auto-
off setting that automatically turns off the handheld after a period of inactivity. 
See “General preferences” in Chapter 7 for more information.
nIf the battery becomes low in the course of normal use, an alert appears on the 
handheld screen describing the low battery condition. If this alert appears, 
perform a HotSync
® operation to back up your data; then leave your handheld 
in the cradle to recharge the unit. This helps prevent accidental data loss.
nIf the battery drains to the point where your handheld does not operate, it stores 
your data safely for approximately one week. In this case, there is enough 
residual energy in the battery to store the data, but not enough to turn on your 
handheld. If your handheld does not turn on when you press the power button, 
you should recharge the unit immediately.
nIf the battery drains and you have the unit in an uncharged state for an extended 
period of time, you can lose all of the stored data. 
nThere are no serviceable parts inside your handheld, so do not attempt to open 
the unit.
nIf you ever dispose of your handheld, please dispose of it without damaging the 
environment. Take your handheld to your nearest recycling center.
Resetting your handheld
Under normal circumstances, you will not have to use the reset button. On rare 
occasions, however, your handheld may no longer respond to buttons or the 
screen. In this case, you need to perform a reset to get your handheld running 
again.
Performing a soft reset
A soft reset tells your handheld to stop what it’s doing and start over again. All 
records and entries stored in your handheld are retained with a soft reset. After a 
soft reset, the Welcome screen appears, followed by the Date and Time Preferences 
screen (to set date and time).  
						

							Resetting your handheld
169
To perform a soft reset:
nUse the tip of an unfolded paper clip (or similar object 
without a sharp tip), to 
gently press the reset button inside the hole on the back panel of your handheld.
Performing a hard reset
With a hard reset, all records and entries stored in your handheld are erased. Never 
perform a hard reset unless a soft reset does not solve your problem. 
NOTEYou can restore any data previously synchronized with your computer during 
the next HotSync operation.
To perform a hard reset:
1.Hold down the power button on the front panel of the handheld.
2.While holding down the power button, use the tip of an unfolded paper clip (or 
similar object 
without a sharp tip) to gently press and release the reset button.
3.Wait for the Palm Powered™ logo to appear; then release the power button.
4.When a message appears on the handheld screen warning that you are about to 
erase all the data stored on your handheld, do one of the following:
Press the upper half of the scroll button on the front panel of the handheld to 
complete the hard reset and display the Digitizer screen.
Press any other button to perform a soft reset.
NOTEWith a hard reset, the current date and time are retained. Formats Preferences 
and other settings are restored to their factory default settings.
Reset button 
						

							Appendix A Maintaining Your Handheld
17 0
To restore your data from a Windows computer after a hard reset:
1.Click the HotSync icon  ™ in the Windows system tray (bottom-right corner 
of the taskbar).
TIPYou can also click the HotSync command on the Palm™ Desktop software 
menu bar.
2.From the HotSync Manager menu, choose Custom.
3.Select the appropriate user name from the list.
4.Select an application in the Conduit list.
5.Click Change.
6.Select Desktop overwrites handheld.
NOTEChanging the HotSync setting from the default affects only the 
next 
HotSync operation. Thereafter, the HotSync Actions revert to their default 
settings. To use a new setting on an ongoing basis, select the Set As Default 
box. Thereafter, whatever you selected as the default setting is used when you 
click the Default button in the Custom dialog.
7.Click OK.
8.Repeat steps 4 through 7 to change conduit settings for other applications.
9.Click Done to activate your settings.
10 .Perform a HotSync operation. 
						

							Resetting your handheld
17 1
To restore your data from a Mac computer after a hard reset:
1.Double-click the HotSync Manager in the Palm folder.
2.From the HotSync menu, choose Conduit Settings.
3.From the Users pop-up menu, select the appropriate user name.
4.Select an application from the list.
5.Click Conduit Settings.
6.Click Macintosh overwrites handheld.
NOTEChanging the HotSync setting from the default affects only the 
next 
HotSync operation. Thereafter, the HotSync Actions revert to their default 
settings. To use a new setting on an ongoing basis, click Make Default. 
Thereafter, whatever you selected as the default setting is used for HotSync 
operations.
7.Click OK.
8.Repeat steps 4 through 7 to change conduit settings for other applications.
9.Close the Conduit Settings window.
10 .Perform a HotSync operation. 
						

							Appendix A Maintaining Your Handheld
17 2