OKI C9650hdn User Manual

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							C9650 User’s Guide
2
Copyright Information
Copyright © 2008 by Oki Data.  All Rights Reserved
Document Information ________________________________
C9650 User’s Guide
P/N 59306401
Revision 1.2
August, 2008
Disclaimer__________________________________________
Every effort has been made to ensure that the information in this document is 
complete, accurate, and up-to-date. The manufacturer assumes no responsibility 
for the results of errors beyond its control. The manufacturer also cannot guarantee 
that changes in software and equipment made by other manufacturers and referred 
to in this guide will not affect the applicability of the information in it. Mention of 
software products manufactured by other companies does not necessarily 
constitute endorsement by the manufacturer .
W h i l e  a l l  r e a s o n a b l e  e f f o r t s  h a v e  b e e n  m a d e  t o  m a k e  t h i s  d o c u m e n t  a s  a c c u r a t e  a n d  
helpful as possible, we make no warranty of any kind, expressed or implied, as to 
the accuracy or completeness of the information contained herein.
The most up-to-date drivers and manuals are available from the web site:
http://www.okiprintingsolutions.com
Trademark Information _______________________________
Oki and Oki Printing Solutions are registered trademarks of Oki Electric Industry 
Company Ltd. 
Adobe and PostScript are registered trademarks of Adobe Systems.
Apple, Macintosh, Mac, and Mac OS are registered trademarks of Apple Computers 
Inc. 
Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-Packard 
Company. 
Microsoft, MS-DOS and Windows are either registered trademarks or trademarks of 
Microsoft Corporation in the United States and/or other countries.
Other product names and brand names are registered trademarks or trademarks of 
their proprietors.
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CONTENTS
Notes, cautions and warnings! . . . . . . . . . . . . . . . .  6
Safety warnings . . . . . . . . . . . . . . . . . . . . . . . . . .  6
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
About this guide . . . . . . . . . . . . . . . . . . . . . . . . .  14
Software supplied. . . . . . . . . . . . . . . . . . . . . . . .  15
Online usage . . . . . . . . . . . . . . . . . . . . . . . . .  16
Printing pages . . . . . . . . . . . . . . . . . . . . . . . .  16
Printer and paper overview  . . . . . . . . . . . . . . . . .  18
Opening and closing the top cover . . . . . . . . . . . .  18
Identifying major components . . . . . . . . . . . . . . .  19
Paper recommendations  . . . . . . . . . . . . . . . . . . .  25
Paper input and output information  . . . . . . . . . . .  26
Trays and stackers . . . . . . . . . . . . . . . . . . . . . . .  27
Trays 1 to 5  . . . . . . . . . . . . . . . . . . . . . . . . .  27
MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . .  27
Face-down stacker . . . . . . . . . . . . . . . . . . . . .  28
Face-up stacker . . . . . . . . . . . . . . . . . . . . . . .  28
Duplex unit (if installed) . . . . . . . . . . . . . . . . .  28
Tray and stacker examples  . . . . . . . . . . . . . . . . .  29
Loading Trays 1 to 5  . . . . . . . . . . . . . . . . . . .  29
Using the MP Tray  . . . . . . . . . . . . . . . . . . . . .  31
Using the stackers . . . . . . . . . . . . . . . . . . . . .  34
Control panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  36
Buttons and lights  . . . . . . . . . . . . . . . . . . . . . . .  36
Display Panel messages  . . . . . . . . . . . . . . . . . . .  38
Status information . . . . . . . . . . . . . . . . . . . . .  38
Menu (Functions) information  . . . . . . . . . . . . .  38
Configuration information . . . . . . . . . . . . . . . .  39
Help mode  . . . . . . . . . . . . . . . . . . . . . . . . . .  39
Display Panel messages  . . . . . . . . . . . . . . . . . . .  39
Using the menus  . . . . . . . . . . . . . . . . . . . . . . . .  39
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . .  41
Printer location  . . . . . . . . . . . . . . . . . . . . . . . . .  41
Turning Off/On. . . . . . . . . . . . . . . . . . . . . . . . . .  42
Turning Off . . . . . . . . . . . . . . . . . . . . . . . . . .  42
Turning On . . . . . . . . . . . . . . . . . . . . . . . . . .  44
Changing the display language  . . . . . . . . . . . . . .  44
Checking current settings  . . . . . . . . . . . . . . . . . .  45
Interfaces and connection . . . . . . . . . . . . . . . . . .  46
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Connecting the parallel interface . . . . . . . . . . .  47
Connecting the USB interface  . . . . . . . . . . . . .  47
Connecting the network interface  . . . . . . . . . .  48
Using the Drivers CD  . . . . . . . . . . . . . . . . . . . . .  49
Operation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  50
Using the printer  . . . . . . . . . . . . . . . . . . . . . . . .  50
Consumables and maintenance  . . . . . . . . . . . . . .  51
Checking consumable/maintenance item usage . . .  51
Replacement indications . . . . . . . . . . . . . . . . . . .  51
Consumable item order information  . . . . . . . . . . .  52
Maintenance item order details  . . . . . . . . . . . . . .  52
Replacing consumables/maintenance items . . . . . .  53
Cleaning the LED heads  . . . . . . . . . . . . . . . . . . .  53
Cleaning the paper feed rollers  . . . . . . . . . . . . . .  55
Cleaning the printer casing  . . . . . . . . . . . . . . . . .  58
Emptying the punch chip box (Punch unit 
optional accessory) . . . . . . . . . . . . . . . . . . . . . .  59
Optional accessories . . . . . . . . . . . . . . . . . . . . . . .  62
Accessory order information  . . . . . . . . . . . . . . . .  63
Installing accessories  . . . . . . . . . . . . . . . . . . . . .  64
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . .  65
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  65
Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . .  65
Paper jams – printer . . . . . . . . . . . . . . . . . . . . . .  65
Open cover, paper jam, tttttt side cover . . . . . .  65
Open cover, paper jam, side cover. . . . . . . . . .  67
Open cover, paper jam, top cover  . . . . . . . . . .  69
Paper jams – duplex unit (if installed)  . . . . . . . . .  75
Check duplex unit, paper jam  . . . . . . . . . . . . .  75
Paper jams – Finisher (optional accessory)  . . . . . .  81
Check Finisher, paper jam/paper remains . . . . .  81
591, 592, 593, 599/ 643, 645 (paper jam 
around Finisher)  . . . . . . . . . . . . . . . . . . . . .  81
594, 597, 598/ 644, 646 (paper jam in Finisher) 84
590 (paper jam in Finisher/Punch unit)  . . . . . .  87
Check Inverter, paper jam  . . . . . . . . . . . . . . .  90
Avoiding paper jams . . . . . . . . . . . . . . . . . . . . . .  94
Dealing with unsatisfactory printing  . . . . . . . . . . .  95
Staple jams – Finisher (optional accessory) . . . . . .  97
Check Finisher, Staple Jam . . . . . . . . . . . . . . .  97
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .  103
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Appendix A – Display Panel Messages . . . . . . . .  105
Appendix B – Menu system  . . . . . . . . . . . . . . . .  107
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Print Page Count  . . . . . . . . . . . . . . . . . . . . . .108
Finisher Count . . . . . . . . . . . . . . . . . . . . . . . .108
Supplies Life . . . . . . . . . . . . . . . . . . . . . . . . .109
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Paper Size in Tray  . . . . . . . . . . . . . . . . . . . . .110
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Configuration example – monochrome pages 
printed . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Print Information . . . . . . . . . . . . . . . . . . . . . . . .112
Print Information example – demonstration  
page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Print Secure Job . . . . . . . . . . . . . . . . . . . . . . . . .114
Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Tray Configuration . . . . . . . . . . . . . . . . . . . . .115
System Adjust . . . . . . . . . . . . . . . . . . . . . . . .120
Menus example 1 – Tray 1 transparencies  . . . .124
Menus example 2 – MP Tray paper size  . . . . . .125
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NOTES, CAUTIONS AND WARNINGS!
NOTE
A note provides additional information to supplement the main 
text.
SAFETY WARNINGS
Please be careful to read and understand the safety warnings on 
the following pages before operating the printer.
Illustrations
Illustrations and components are representative only. Your unit 
may differ slightly from those pictured in this document.
CAUTION!
A caution provides additional information which, if 
ignored, may result in equipment malfunction or 
damage.
WARNING!
A warning provides additional information which, if 
ignored, may result in a risk of personal injury.
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WARNING!
Ensure all warning and instruction labels on the 
product are read, understood and followed in 
order to prevent any risk of injury.
Ensure this and all other documentation is both 
read carefully and retained for future 
reference.
This printer unit weighs 167.5 lbs (76kg). 3 
people are required to lift the printer safely and 
prevent any risk of personnel injury.
The product must be placed on a flat solid 
surface strong enough to support its weight to 
prevent any risk of injury.
Ensure that there is adequate ventilation all 
around the product to prevent overheating and 
any risk of fire.
Keep the product away from direct heat 
sources such as radiators and out of direct 
sunlight to prevent any risk of overheating.
Ensure the power source matches the rating on 
the product labelling. If in any doubt consult 
your dealer or power provider to ensure no risk 
of fire or shock exists.
Ensure both the printer and mains power 
switches are in the OFF position before 
connecting the AC power cable.
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WARNING!
This product has an earthed plug as a safety 
feature and will only connect to an earthed 
socket. Do not attempt to defeat the earthing 
or there is a risk of fire or shock.
If using an extension cable or power strip 
ensure that the total current rating (amperes) 
of all connected equipment is less than the 
maximum rating of the extension cable, power 
strip or wall outlet. Otherwise fire or shock 
may occur.
Ensure the power cable is routed so as not to 
be damaged or cause a trip hazard. If the cable 
becomes frayed or damaged replace it 
immediately to prevent any risk of shock.
Do not twist, constrict or knot the power cable 
as this can cause overheating which may lead 
to fire or electric shock.
Ensure the power socket to which the printer is 
connected is easily accessible at all times.
Do not connect or disconnect the power plug 
with a wet hand as this may cause electric 
shock.
Always hold the power plug to connect/ 
disconnect the power cable to/from the mains 
socket. Unplugging by pulling on the cable can 
cause fraying and may lead to fire or electric 
shock.
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WARNING!
Use only the power cable supplied. Using a 
power cable not intended for this product may 
lead to fire or electric shock.
To avoid risk of fire and electric shock, do not 
use the power cable supplied with this product 
for any other electrical equipment.
If you do not connect the power cord or any 
other cables only as directed in the Users 
Guide, this may result in a fire.
Ensure loose clothing and hair are kept clear of 
moving parts when printer is in operation to 
prevent possible risk of injury.
When the printer cover is open, do not touch 
the fuser unit as you may receive burns. Allow 
it to cool before touching and always use the 
handle to lift the fuser.
If the printer casing gets extremely hot or 
smoke, unusual smells or abnormal noises are 
emitted from the printer, there is a risk of fire. 
Unplug the mains connector and contact your 
dealer. 
If the printer has been knocked over or 
damaged, there is a risk of electric shock, fire 
and/or injury. Unplug the mains connector and 
contact your dealer.
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WARNING!
If any liquid (for example water) is allowed to 
enter the printer, there is a risk of fire. Unplug 
the mains connector and contact your dealer.
Do not place containers containing liquid on the 
printer as electric shock, fire and/or injuries 
may occur.
If any foreign objects (for example clips) are 
allowed to enter the printer, there is a risk of 
electric shock, fire and/or injury. Unplug the 
mains connector before removing the object.
Do not introduce foreign objects into the 
ventilation holes or operate the printer with the 
rear cover open as electric shock, fire and/or 
injuries may occur.
Do not use an extremely flammable spray near 
the printer as the printer contains high 
temperature parts that may cause a fire.
Switch printer off before cleaning to prevent 
any risk of injury. Clean using a damp cloth. Do 
not use liquid or aerosol cleaners.
Do not carry out any operations on the printer 
that are not specified in the Users Guide. This 
may result in electric shock, fire and/or injury.
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