Oce TCS400 User Manual

Maintenance201
Replace the handles.
7Return the sliders to their default position.
Move the slider to the center of the pressure platen passed the safety button. 
Hold the slider in its position. 
[63 ] Th e lo cati on of  the s afety  butto n
[63] The location of the safety button
Press the safety button and release the slider.
Use one hand to press down on the platen.
Make sure that the slider is returned to the default position.
Repeat the procedure for the other slider.
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Océ TCS400
User manual
Chapter 11 
Error handling
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204 Océ TCS400 User manual
Introduction to error handling
This chapter describes what to do if an error occurs on the Océ TCS400.
The following types of errors can occur on the Océ TCS400 printer:
■A media jam
■A system error
■A permanent error
■The end of the roll of media is reached while you print
■A door or cover is open, although you are not in a wizard
■The carriage is away from its home position too long
■The media required for the job is not available on the printer
■The Océ Queue Manager...

Error handling205
Clear the errors on the printer
Remove jammed media
Introduction
If a media jam occurs, the system produces a double audio signal. The red 
LEDs of the printer operator panel remain illuminated. If a jammed media 
error occurs on the system, immediately remove the jammed media to prevent 
damage to the printer.
The system handles the error recovery for the jammed media through a series 
of dialog boxes. Use the following procedure to remove the jammed media:
How to remove jammed media...

206 Océ TCS400 User manual
4Press the softkey for Done to confirm that you removed the jammed media.
5Close the cover or door that the printer operator panel indicates.
6Insert the roll of media in the printer.
The printer is ready for use.
Note:If you remove the media from the front of the printer, there is a risk of ink 
pollution in the media feed section.
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Error handling207
System errors and permanent errors
Introduction
If a system error or a permanent error occurs, the system produces a double 
audio signal. The red LEDs of the printer operator panel remain illuminated. 
How to correct system errors 
1
A system error is an error that the system can recover. If a system error occurs, 
an error code is displayed on the screen.
2If a system error occurs, you must turn the printer off and on.
Note:After the system is turned off, wait a few seconds before you...

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Miscellaneous errors
Introduction
This section describes the following errors:
■The end of the media roll is reached while you print.
■A door or cover is open although you are not in a wizard.
■The carriage is away from its home position too long. The printheads can 
become dry.
■The media required for the job is not available on the printer.
■Possible obstruction of ink path.
■Excessive temperature or humidity.
■The Océ Queue Manager contains damaged jobs that you cannot...

Error handling209
If the cover or door is opened while the printer prints a job, the print is cut after 
you close the cover. Then the whole print job is restarted.
Carriage away from home position too long
Attention: If the carriage stays away from its home position too long, the 
printheads become dry. When the printheads are dry, you must replace the 
printheads.
Always replace the printheads or the maintenance cassette in one continuous 
action to prevent the drying of the printhead nozzles.
When you...

210 Océ TCS400 User manual
Required media not available
If the Océ Power Logic® controller tries to print on a type of media that is not 
available on the printer, the printer operator panel displays a media request. 
The system produces a short interrupted audio signal. The red LEDs of the 
printer operator panel remain illuminated. Replace the media roll to continue. 
The following shows an example of the message.
Possible obstruction of ink path
If the ink tank is full, but the printer detects no ink...