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Nortel Modular Ics 6.1 System Coordinator Guide

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Page 251

General System features / 251
P0603535  02 Modular ICS 6.1 System Coordinator Guide
One-line display
The M7100, M7208, T7100 and T7208 telephones have a 
one-line display. 
Other telephones have a second line on the display which 
shows the functions of the three buttons directly below it. 
These indicators are known as display buttons.
Some display buttons, such as TRANSFER
 and ALL, are simply 
shortcuts which are not available on a one-line display. 
Other display buttons, such as O K
 and SHOW,...

Page 252

252 / General System features
Modular ICS 6.1 System Coordinator Guide P0603535  02
Private lines
A private line is exclusive to a particular telephone. Calls that 
are put on hold or left unanswered on a private line cannot be 
picked up at any telephone except the prime telephone.
Volume bar
The volume bar controls the volume of the receiver, telephone 
ringer, handsfree speaker, and headset. Press either end of the 
volume bar à to adjust the volume. 

Page 253

P0603535  02 Modular ICS 6.1 System Coordinator Guide
Troubleshooting
Using the alarm telephone
An alarm telephone displays Modular MICS system alarm 
codes, should they occur. Alarm telephones are Norstar 
telephones or Business Series Terminals with two-line 
displays that are specifically assigned by the installer to 
receive system alarm codes.
Reporting and recording alarm codes
If an alarm message appears on the alarm telephone  display:
1. Record the alarm number.
2. Press TIME
 and record the...

Page 254

254 / Troubleshooting
Modular ICS 6.1 System Coordinator Guide P0603535  02
Testing the telephone
If you suspect something is wrong with a button, the speaker, 
the displays, or some other part of the telephone hardware, you 
can do a quick test to see which part of the telephone is broken.
Testing the telephone display
Use a display test if you suspect that one of the indicators on 
the telephone is not working.
1. Press ²¡âÞ. The display reads Display test.
2. Press TEST
 or ³ to go ahead with a...

Page 255

Troubleshooting / 255
P0603535  02 Modular ICS 6.1 System Coordinator Guide
Testing the telephone buttons
1. Press ²¡âÞ, then £ or NEXT
.
2. Press TEST
 or ³ to go ahead with a button test.
3. Press the button to see its function. If the button you 
pressed uses an indicator, it turns on when you test the 
button.
4. Pressing the ¨ button puts Rls button on the display 
briefly and returns you to the Button test display.
Testing the speaker in the telephone handset
The handset test is not available if...

Page 256

256 / Troubleshooting
Modular ICS 6.1 System Coordinator Guide P0603535  02
3. Pressing any button ends the test.
Testing the telephone speaker
1. Press ²¡âÞ, then £ or NEXT
 until the display 
reads Speaker test.
2. Press TEST
 or ³ to go ahead with a speaker test.
A page tone sounds through the telephone speaker at the 
maximum volume. The volume returns to its previous 
setting when you end the test. 
3. Pressing any button ends the test.
Testing the power supply to a telephone
1. Press ²¡âÞ, then £...

Page 257

P0603535  02 Modular ICS 6.1 System Coordinator Guide
Common feature displays
You may see the following displays when you use a feature.
Someone is already using programming, 
or the feature you are trying to use is not 
compatible with the configuration of the 
telephone or line.
You have tried to use a feature, but you 
have not been given access to it in 
administration programming. 
You have taken more than 15 seconds to 
press a button in response to a display.
You have entered a feature code that...

Page 258

258 / Common feature displays
Modular ICS 6.1 System Coordinator Guide P0603535  02
You are receiving a call from telephone 
221.
You have received a Ring Again offer for  a 
call to an internal telephone. Press the 
flashing internal line button
 or YES to call 
the number again. On M7100 or T7100 
telephones, just lift the receiver. 
Otherwise, press
 NO or wait  30 seconds for 
the Ring Again offer to expire. For an 
explanation of Ring Again, see 
Using Ring 
Again
 o n  page 85 .
The person to whom...

Page 259

Common feature displays / 259
P0603535  02 Modular ICS 6.1 System Coordinator Guide
You have used the Call Queuing feature 
without picking up the receiver. Auto 
handsfree has not been assigned to your 
telephone. You must use the receiver or 
the button marked handsfree/mute to 
answer a call.
You are receiving a priority call. If you are 
on another call, inform the person you are 
speaking to that you are about to put the 
call on hold. Press the flashing line 
indicator of the priority call or wait...

Page 260

260 / Common feature displays
Modular ICS 6.1 System Coordinator Guide P0603535  02
You have tried to make, receive or pick up 
a call when no line button was available. 
Some features require you to have a 
button free. Releasing calls can free up line 
buttons.
The feature you tried to use requires you to 
be on an active call at your telephone. This 
display appears when information about a 
call has been cleared by a system reset.
All the lines or line pools available to the 
telephone are in use....
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