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Nortel Business Communications Manager Attendant Console Instructions Manual
Nortel Business Communications Manager Attendant Console Instructions Manual
Here you can view all the pages of manual Nortel Business Communications Manager Attendant Console Instructions Manual. The Nortel manuals for Communications System are available online for free. You can easily download all the documents as PDF.
Page 81
Glossary81 Attendant Console User Guide VM Voice mail or voice message mailbox.
Page 82
82Glossary P0936571 02
Page 83
Attendant Console User Guide 83 Index Numbers 1st Contact, 27 2nd Contact, 27 3rd Contact, 28 A About Business Communications Manager Attendant Console 30 acronyms 8 Active Call 33 Adding notes to employee records 66 All extensions 20 All extensions box 21 Answer next 28 Answering calls as an attendant 43 Assigned extension rings 21 Assigned tab Directory list 20 Assigned tab view 40 Assistant attendant 19, 79 Assistant Extension box 39 Attendant assistant 19 backup 14, 18 features 20 In and Out...
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84Index P0936571 02 Close button 39 Company box 35 ConsoleServiceDB 73 Contacting employees using Voice Call 51 Contacts boxes 35, 45 using 45 conventions, text 7 Copy 26 Creating a new caller record 59 Cut 26 D Department box 39, 47 using 47 Dial DTMF Tones 29 Dial Paste 26 Directory Find box 46 using 46 Directory list 17, 24, 25, 40 Department column 41 employee information 40 Ext column 41 extension information 40 Name colum n41 Notes column 41 sorting information 41 using 63 Directory list tab views...
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Index85 Attendant Console User Guide I In and Out buttons 32 Introduction to Business Communications Manager Attendant Console 11 J Join button 33 L LAN 80 Link 29 Link button 32 Link Transfer button 22 Linking and Joining calls 52 Log to File 27 Loop button 17, 19, 20, 33, 44 Loop buttons 24 Loop Overflow icon 19, 25, 43 M Main attendant, full-time 17 Maintaining caller information 59 Maintaining employee information 62 Making a call from the attendant’s extensi on 54 Managing calls using telephone...
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86Index P0936571 02 Ringing Assigned Extension 33 S Save button 39 Screen Transfer 28 Screening calls 51 Search by department 64 Search for an individual 64 Selected extensions box 21 Selected tab Directory list 21 Options dialog box 21 Selected tab view 40 Shared system 80 Standalone model 80 Starting the Client component 15 State/Province box 39 Status Bar 25, 26 Status box 25 T Take button 20 Ta r g e t b o x 3 6 finding an extension and moving it t o45 Target extension 80 Ta r g e t m e n u 2 9...