Nokia 8265 User Guide

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[ 4 ] Important: Alerts you to information critical to using a feature 
correctly.
Caution: Warns you when you may lose information.
Warning: Helps you avoid personal injury, damage to the phone, 
or property damage.
Look for updates
From time to time, Nokia may update this user guide to reflect changes 
or corrections. The latest version may be available at the Nokia site on the 
internet at www.nokia.com.
An interactive user guide that provides step-by-step instructions for any 
of your phone features is available at www.nokiahowto.com.
 • UNDERSTAND WIRELESS NETWORK SERVICES
A wireless network service provides the connections which activate 
s p e c i a l  f e a t u r e s  o n  y o u r  m o b i l e  p h o n e  s u c h  a s :                                   
• Voice mail and voice privacy
• Call waiting, call forwarding and caller ID
• Text messages
• Ability to send your own number
Sign up with a service provider
Before you can use any network services, you must sign up with a wireless 
service provider. Your service provider will supply descriptions of special 
features and instructions for using their services.
Note: Before you sign up with a provider, make sure they offer 
the services and features you want. For example, some networks 
may not support all language-dependent characters.  
						

							[ 5 ]Welcome
2
 • FIND INFORMATION ABOUT YOUR PHONE
When you call Nokia Customer Service or your service provider, you will 
need to provide specific information about your phone. This information 
is recorded on the phone’s type label. The type label is located under the 
battery inside the phone’s back cover. It contains the model and serial 
numbers as well as other important information about your phone. Please 
do not remove or deface the label. 
Contact Nokia
If you have a question and have already checked the Troubleshooting 
section (see page 125), we recommend that you have the following 
information available before contacting the Nokia Customer Service 
department or the service provider:
• Your phone’s model number: 8265
• ESN (Electronic serial number – located on the label under the 
battery)
• Your billing address ZIP code
• The phone or accessory in question
Nokia Customer Care Center, USACustomer Interaction Centre, 
Canada
Nokia Mobile Phones
7725 Woodland Center Blvd. 
Suite #150
Tampa, Florida   33614
Tel:1-888-NOKIA-2U
    (1-888-665-4228)
Fax: 1-813-249-9619Nokia Products Ltd.
601 Westney Road South
Ajax, Ontario L1S 4N7
Tel: 1-888-22-NOKIA 
     (1-888-226-6542)
Fax: 1-905-427-1070 
						

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[ 6 ]
Contact your service provider
You may want to save your service provider’s customer support telephone 
number into your phone. This will let you easily contact your provider if 
you have questions or issues with your phone service.
 • LEARN ABOUT ACCESSIBILITY SOLUTIONS
Nokia is committed to making mobile phones easy to use for all 
individuals, including those with disabilities. Nokia maintains an internet 
site that is dedicated to accessibility solutions. For more information 
about phone features, accessories and other Nokia products designed 
with your needs in mind, visit the web site at 
www.nokiaaccessibility.com.
Accessibility features
The Nokia 8265 has many accessible features, including:
• Nibs on the   key for quick reference to the keypad
• Tactile feedback when you press a key
• Ability to send and receive short text and e-mail messages
• Convenience of 1-touch dialing
• Vibrating alert for incoming calls and messages
• Customizable ring tones and display graphics for caller groups
LPS-3 Mobile Loopset
The LPS-3 Loopset is a Nokia accessory designed to make the 8200 series 
phone more accessible to hearing-aid users. The loopset gives hearing-
impaired users clear access to digital telephony for the first time. It allows 
people with T-coil equipped hearing aids to make and receive calls 
without noise interference. 
Note: The Loopset is sold as an accessory to the phone. 
						

							[ 7 ]Welcome
2
HOW THE LOOPSET WORKS
The LPS-3 Loopset uses inductive technology to 
transmit sound to a hearing aid equipped with a T-coil. 
The sound from the phone is amplified more efficiently 
and background noise is eliminated.
The loopset is easy to use. You wear the loopset around 
your neck, connect it to your phone, and speak directly 
t o w a r d  t h e  m i c r o p h o n e .  F o r  d e t a i l e d  i n s t r u c t i o n s  o n  u s i n g                                 
the loopset, refer to the booklet that comes with the LPS-3.
Alternate user guide formats:
To request a user guide in one of the following alternate formats, call 
Nokia Customer Care:   
• Braille 
• Large print
• Audiocassette
• E-text (3.5-inch disk in Microsoft Word or WordPerfect)    
Register Your Phone
Make sure to register your phone at www.warranty.nokiausa.com or 
1-888-NOKIA-2U (1-888-665-4228). This allows us to serve your needs 
better if you should need to call the center or have your phone repaired.
E-Newsletters
When you register your phone, you can sign up for Nokias e-newsletter 
Nokia Connections. You will receive tips and tricks on using your phone, 
accessory information and special offers.
Nokia Customer Care Center, USATTY/TDD Users Only
Tel: 1-888-NOKIA-2U
     (1-888-665-4228)
Fax: 1-813-249-9619    Tel: 1-800-24-NOKIA 
         (1-888-246-6542) 
						

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[ 8 ]
3 Phone setup
 • INSTALL THE BATTERY
Before you can use your phone, you must install and charge the battery.
Remove the back cover
1Press the tab at the bottom of the 
phone’s back cover.
2Slide the cover down and lift it off.
Insert the battery
1Place the top of the battery on the 
phone with the gold contacts toward 
the top of the phone.
2Press down on the bottom of the 
battery until it is securely in place.
Replace the back cover
1Place the back cover on top of the battery.
2Slide the cover up until it clicks into place. 
						

							[ 9 ]Phone setup
3
 • CHARGE THE BATTERY
Charge the new battery for three hours 
before using the phone. Use the phone until 
the battery is fully discharged. You should 
do this for a total of three charging cycles. 
1With your phone turned off, connect 
the lead from the charger to the bottom of the phone.
2Connect the charger to an AC wall outlet. 
If the phone is turned on, the messages, Charger connected and 
Charging appear. The battery power indicator bar starts to scroll up 
and down (see “Indicators” on page 16). If the battery is completely 
discharged, it will take a few minutes before the charging indicator 
appears on the screen.
3The battery is charged when the battery indicator bar stops scrolling. 
Disconnect the charger from the AC outlet and the phone.
Note: If your service provider has activated your service, you can 
use the phone while the battery is charging; however, if the 
phone becomes too warm while you’re making a call, it 
automatically drops the current call and returns to the Start 
screen. You will not be able to make or receive calls until the 
phone cools.
When the charger is not in use
When the charger is not in use, disconnect it from the power source. 
Do not leave the battery connected to the charger for longer than a week. 
Overcharging the battery could shorten its lifespan. If a fully charged 
battery is not used, it will discharge itself over time. 
						

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[ 10 ]
4 Phone basics
This section gives a brief introduction to the phone and shows quick steps 
for making, answering, and managing your calls. The rest of this guide 
provides complete details on phone use.
 • YOUR NOKIA 8265 PHONE
Top of phone
 End keyRight selection key Volume key
Talk key
Microphone Screen
Up scroll key
Down scroll key
 Keypad Left selection keyPower keyNibs key 
						

							[ 11 ]Phone basics
4
 • ABOUT THE ANTENNA
Your phone has a built-in antenna. 
As with any other radio transmitting 
device, do not touch the antenna 
unnecessarily when the phone is 
switched on. Contact with the 
antenna affects call quality and may 
cause the phone to operate at a higher power level than otherwise 
needed. Not touching the antenna area during a call optimizes the 
antenna performance and the talk time of your phone.
Check signal strength
Your wireless phone operates on radio signals. The quality of calls on your 
phone depends on the strength of the radio signal coverage in your area. 
This radio signal coverage is maintained by a wireless network. 
When you are at the phone’s Start screen or on a call, the strength of the 
radio signal is indicated by the signal indicator on the left side of your 
phone’s screen. This indicator moves up as the strength of the signal 
increases and down as it decreases. 
Increasing your phone’s signal reception may be relatively easy. Try 
moving your phone slightly or move toward a window if you’re calling 
from inside a building.
Back
of phone 
						

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[ 12 ]
 • LEARN THE KEYS
KeyWhat it does
Power: Press and hold this key to switch the phone on 
or off. Also, briefly press this key to display a list of 
profiles. For more information, see
“Profiles” on page 53.
 Selection: Your phone has one selection key with a 
right and a left arrow. Press left or right to choose the 
option shown by the word above the key. This guide 
refers to these arrows as if they were two separate 
keys: (
  and  ).
Talk: Press this key to make a call to the name or 
number shown on the screen or to answer a call. 
When this key is pressed, the first of ten names or 
numbers you’ve most recently dialed appears. Scroll 
through the list. Press this key again to call a name or 
number shown on the list.
End: Press this key to end a call or silence the ring from 
an incoming call. Also, press this key to return to the 
Start screen from any location.
0 Key: Press this key to enter the number 0 when 
entering numbers or to insert a blank space when 
entering text. 
1 Key: Use this key to enter the number 1. You also can 
press and hold this key to call your voice mailbox.
 - Numbers and Letters: Use keys 0 through 9 to enter 
numbers. Use keys 2 through 9 to enter letters. 
You also can program keys 2 through 8 to be 1-touch 
dial numbers. 
						

							[ 13 ]Phone basics
4
Start screen
When you turn on your phone, a Nokia welcome 
and the Start screen appears. The Start screen is 
the “home base” for your phone. 
Press   to return to the Start screen from any 
other screen.When entering text:
Press and hold this key to enter special characters such 
as punctuation marks.
While using predictive text input, you can press this 
key to scroll through matching words if the underlined 
word is not the word you want to enter. For more 
information, see “Text message input” on page 77. 
When entering text:
Press this key repeatedly to change from standard text 
input, uppercase (capital letters) to lowercase (small 
letters) to predictive text input, uppercase and 
lowercase. 
Press and hold this key to change to the number input 
mode.
   Scroll keys: Press this key to scroll up or down through 
a list of options or your phone directory.
Your phone has a single scroll key with an up and a 
down arrow. This guide refers to those arrows as if they 
were two separate keys:  and  . 
KeyWhat it does