Netgear Wnr2020v1 5pt N300 Wireless Router User Manual

Troubleshooting 
71  N150 and N300 Wireless Routers
If your router is still unable to obtain an IP address from the ISP, the problem might be one of 
the following:
•Your Internet service provider (ISP) might require a login program.
Ask your ISP if it requires PPP over Ethernet (PPPoE) or some other type of login. If your 
ISP requires a login, the login name and password might be set incorrectly.
•Your ISP might check for your computer’s host name. 
Assign the computer host name of your ISP account as...

Troubleshooting 
72 N150 and N300 Wireless Routers 
A login screen displays.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and 
password are case-sensitive.
The BASIC Home screen displays.
4. Click the ADVANCED tab.
The Router Status screen displays.
5. On the Internet Port pane, click the Connection Status button.
For more information, see View the Internet Connection Status on page 57. If the fields 
show valid information, including...

Troubleshooting 
73  N150 and N300 Wireless Routers
Pinging  with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you might have one of the following problems:
•Wrong physical connections
For a wired connection, make sure that the numbered Ethernet port LED is lit for the port 
to which you are connected.
Check that the...

Troubleshooting 
74 N150 and N300 Wireless Routers 
•If your ISP assigned a host name to your computer, enter that host name as the account 
name in the Internet Settings screen.
•Your ISP might be rejecting the Ethernet MAC addresses of all but one of your 
computers.
Many broadband ISPs restrict access by allowing traffic only from the MAC address of your 
broadband modem, but some ISPs additionally restrict access to the MAC address of a 
single computer connected to that modem. If this is the case,...

75
A
A.   Supplemental Information
This appendix provides factory default settings and technical specifications for the N150 and 
N300 Wireless Routers:
•Factory Settings
•Technical Specifications 

 Supplemental Information
76 N150 and N300 Wireless Routers 
Factory Settings
You can return the router to its factory settings. Use the end of a paper clip or some other 
similar object to press and hold the WPS/Reset button on the back panel of the router for at 
least four seconds. The router resets, and returns to the factory settings that are shown in the 
following table.
Table 4.  Router factory default settings 
FeatureDefault Behavior
Router loginUser login URLwww.routerlogin.com or...

 Supplemental Information
77  N150 and N300 Wireless Routers
Technical Specifications
WirelessWireless communicationEnabled
SSID namePreset. For information, see the product label. 
Network key (password)
Broadcast SSIDEnabled
Transmission speedAuto
Note:Maximum wireless signal rate derived from IEEE 
Standard 802.11 specifications. Actual throughput varies. 
Network conditions and environmental factors, including 
volume of network traffic, building materials and 
construction, and network overhead...

 Supplemental Information
78 N150 and N300 Wireless Routers 
Electromagnetic emissionsFCC Part 15 Class B
VCCI Class B
EN 55 022 (CISPR 22), Class B C-Tick N10947
LAN10BASE-T or 100BASE-Tx, RJ-45
WAN10BASE-T or 100BASE-Tx, RJ-45
WirelessMaximum wireless signal rate complies with the IEEE 802.11 standard. See the 
entry for Transmission speed in 
Table 4 on page 76.
Radio data ratesAuto Rate Sensing
Data encoding standardsIEEE 802.11n version 2.0 
IEEE 802.11n, IEEE 802.11g, IEEE 802.11b 2.4 GHz
Maximum...