Netgear Wnr2020v1 5pt N300 Wireless Router User Manual

							350 East Plumeria Drive
San Jose, CA 95134 
USAAugust 2016
202-11392-04
N150 and N300 Wireless Routers
User Manual
Models: 
JNR1010v2
JWNR2000v5
JWNR2010v5
WNR614
WNR618
WNR1000v4
WNR2010
WNR2020v1
WNR2020v2
WNR2050 
						

							 
2 N150 and N300 Wireless Routers 
Support
Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR 
support resources.
Conformity
For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are 
used for reference purposes only. 
						

							3
Contents
Chapter 1  Hardware Setup
Hardware Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7
Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7
Back Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7
Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
Cable Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9
Verify the Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Chapter 2 Connect to the Network and Access the Router
Connect to the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
Wired Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
WiFi Connection  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
Types of Logins  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13
Use a Web Browser to Access the Router  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13
NETGEAR genie Automatic Internet Setup  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13
Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14
Chapter 3 Specify Your Internet Settings
Use the Internet Setup Wizard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
Manually Set Up the Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
Specify an Internet Connection Without a Login . . . . . . . . . . . . . . . . . . . . . . .  18
Specify an Internet Connection That Uses a Login  . . . . . . . . . . . . . . . . . . . . .  19
Change the MTU Size  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21
Chapter 4 Networking
View or Change WAN Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  25
Set Up a Default DMZ Server  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
Change the Router’s Device Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  27
Change the LAN TCP/IP Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  28
Specify the IP Addresses that the Router Assigns . . . . . . . . . . . . . . . . . . . . . . . .  29
Disable the DHCP Server Feature in the Router . . . . . . . . . . . . . . . . . . . . . . . . . .  30
Reserve LAN IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  31
Use the WPS Wizard for WiFi Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  33
Specify Basic WiFi Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  33
Change the WiFi Security Option  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  35
Set Up a Guest Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  36
Control the Wireless Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38
Enable or Disable the Wireless Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38 
						

							 
4 N150 and N300 Wireless Routers 
Set Up a Wireless Schedule  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  39
Set up a Wireless Access List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  40
Specify WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42
Wireless Distribution System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42
Set Up the Base Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43
Set Up a Repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  44
Static Routes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  46
View Devices Currently on the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48
Improve Network Connections with Universal Plug and Play . . . . . . . . . . . . . . .  49
Chapter 5 Manage Your Network
Update the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  52
Change the admin Password  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  53
Recover the admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  53
View Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  55
View the Internet Connection Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  56
Display Internet Port Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  56
View the Internet Connection Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  57
View Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  59
View Guest Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  60
Reboot the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  61
Manage the Configuration File  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  61
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  62
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  62
Erase Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  63
Chapter 6 Troubleshooting
Forgotten Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  65
admin Password  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  65
WiFi Passwords  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  65
WiFi Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  66
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  67
Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  67
Apply Power to the Router and Check the LEDs  . . . . . . . . . . . . . . . . . . . . . . .  67
All LEDs Remain Lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  68
Power LED Is Off or Blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  68
Power LED Stays Amber  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  68
Internet LEDs Is Off  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  68
WiFi LED Is Off  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  69
Cannot Log In to the Router  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  69
The Router Cannot Access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  70
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  71
Troubleshoot a PPPoE Internet Connection  . . . . . . . . . . . . . . . . . . . . . . . . . . .  71
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . .  72
Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  72
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . . . . . . .  73 
						

							 
5  N150 and N300 Wireless Routers
Troubleshoot IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  74
Appendix A Supplemental Information
Factory Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  76
Technical Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  77 
						

							6
1
1.    Hardware Setup
If you have not already set up your new router using the installation guide that comes in the box, 
this chapter walks you through the hardware setup. 
This chapter contains the following sections:
•Hardware Features 
•Position Your Router 
•Cable Your Router 
•Verify the Cabling 
For more information about the topics covered in this manual, visit the support website at 
http://support.netgear.com.
Firmware updates with new features and bug fixes are made available from time to time at 
downloadcenter.netgear.com. Some products can regularly check the site and download new 
firmware, or you can check for and download new firmware manually. If the features or behavior 
of your product does not match what is described in this guide, you might need to update your 
firmware. 
						

							Hardware Setup 7
 N150 and N300 Wireless Routers
Hardware Features
Before you cable your router, take a moment to become familiar with the \
product label and 
the front and back panels. Pay particular attention to the LEDs on the f\
ront panel.
Front Panel LEDs
The router front panel has the following status LEDs.
Table 1.  Front panel LED descriptions 
 
LEDDescription
Power
•  Solid green . The power is on, and the router is ready.
•  Blinking green . A 
 firmware  update  is  in  progress.
•  Off. Power is not supplied to the router.
Internet
•  Solid green . An IP address was received; the router is ready to transmit data.
•  Off. No Ethernet cable is connected between the router and the modem.
WiFi
•  Solid green . The wireless radio is operating.
•  Off. The 
 wireless radio is off.
Ethernet ports 1–4
•  Solid green . The Ethernet port has detected a 100 Mbps link with an attached 
device.
•  Off. 
The Ethernet port has not detected a link with an attached device.
Back Panel
The back panel has the following ports, button, and connector.
Table 2.  Back panel port, button, and connector descriptions 
Port or ConnectorDescription
Ethernet ports Four local area networks (LAN) Ethernet ports for connecting the route\
r to 
your local computers.
Internet port Ethernet port for connecting the router to a cable broadband modem or DS\
L 
broadband modem. 

The Internet port is also referred to as the WAN port.
AC power connector AC power connector to connect the power adapter to the router.
WPS/Reset button This button is a WPS and Reset button:
•  WPS button to connect computer or WiFi devices to the router’
 s network. 
For more information, see  WiFi Connection on page  12.
•  Reset button to return the router to its factory settings.
For more information, see Factory Settings on page  76. 
						

							Hardware Setup 
8 N150 and N300 Wireless Routers 
Position Your Router
The router lets you access your network anywhere within the operating range of your wireless 
network. However, the operating distance or range of your wireless connection can vary 
significantly depending on the physical placement of your router. For example, the thickness 
and number of walls the wireless signal passes through can limit the range. 
Additionally, other wireless access points in and around your home might affect your router’s 
signal. Wireless access points are routers, repeaters, WiFi range extenders, or any other 
device that emits a wireless signal for network access.
To position your router:
1. Place your router near the center of the area where your computers and other devices 
operate, and within line of sight to your wireless devices.
2. Make sure that the router is within reach of an AC power outlet and near Ethernet cables 
for wired computers.
3. Place the router in an elevated location, minimizing the number walls and ceilings between 
the router and your other devices.
4. Place the router away from electrical devices such as these:
•Ceiling fans
•Home security systems
•Microwaves
•Computers
•Base of a cordless phone
•2.4 GHz cordless phone
5. Place the router away from large metal surfaces, large glass surfaces, and insulated walls 
such as these:
•Solid metal doors
•Aluminum studs
•Fish tanks
•Mirrors
•Brick
•Concrete
To prepare your router for installation:
1. Carefully peel off the protective film covering your router.
2. Place your router in a suitable area for installation (near an AC power outlet and accessible 
to the Ethernet cables for your wired computers). 
						

							Hardware Setup 9
 N150 and N300 Wireless Routers
Cable Your Router
The installation guide that came in the box has more details about insta\
llation.The following 
illustration shows typical cable connections for a router.
Your router might look different than 
the router shown in this diagram. Modem
Router
Internet
Ethernet cable
Ethernet cable
(included with some models)
Figure 1. Router cable connections

To cable your router:
1.  Prepare your modem.
Unplug your modem’s power. If it has a battery backup, remove the battery. 
2.  Connect the modem.
Plug in your modem. Put the battery back in. Then cable the modem to the router’s 
Internet port
3.  Connect the power adapter cord that came in the package to the power inp\
ut on the rear 
panel of the router and plug it in to an electrical outlet.
The Power LED 
 lights.
4.  Connect a computer or wireless device.
You have two options:
• Connect with W
 iFi. To connect with WiFi, use the WiFi network name and password 
on the product label.
• Connect with an Ethernet cable . Use an Ethernet cable to connect a computer to 
one of the Ethernet LAN ports on the rear panel of the router
 . 
						

							Hardware Setup 10
N150 and N300 Wireless Routers 
Verify the Cabling
Verify that your router is cabled correctly and the cables are attached s\
ecurely by checking 
the router LEDs:
•
The Power LED 
 is lit solid green when the router is turned on.
• The WiFi LED 
 is lit solid green. 
• The Internet LED 
 is lit solid green.
• The Ethernet LEDs (1 through 4) 
 are lit solid green or solid amber for any 
computers cabled to the router by an Ethernet cable.
For information about troubleshooting with the LEDs, see Troubleshoot with the LEDs on 
page   67.