Netgear Wnr2020v1 5pt N300 Wireless Router User Manual

Manage Your Network 
61  N150 and N300 Wireless Routers
•Broadcast Name. Indicates whether the router is broadcasting its SSID for the guest 
network.
•Wireless Isolation. Indicates whether wireless isolation is on or off for the guest 
network. When it is off, wireless clients (computers or wireless devices) that join the 
guest network can use the Internet, but cannot access each other or access Ethernet 
devices on the network.
•Allow guest to access My Local Network. Indicates whether wireless...

Manage Your Network 62
N150 and N300 Wireless Routers 
Back Up Settings
To back up the router’s configuration settings:
1. 
Launch a web browser from a computer or wireless device that is connecte\
d to the 
network.
2.  T
ype  http://www.routerlogin.net  or http://www.routerlogin.com .
A login screen displays.
3.  Enter the router user name and password.
The user name is  admin. 
 The default password is password . The user name and 
password are case-sensitive.
The BASIC Home screen displays.
4....

Manage Your Network 
63  N150 and N300 Wireless Routers
4. Select ADVANCED > Administration > Backup Settings. 
The Backup Settings screen displays.
5. To find the .cfg file, click the Browse button.
6. Select the file and then click the Restore button.
The file is uploaded to the router.
The router reboots.
WARNING:
Do not interrupt the reboot process.
Erase Configuration Settings
Under some circumstances (for example, if you move the router to a different network), you 
might want to erase the...

64
6
6.   Troubleshooting
This chapter provides information to help you diagnose and solve problems you might have with 
your router. If you do not find the solution here, visit the NETGEAR support site at 
http://support.netgear.com for product and contact information.
This chapter contains the following sections:
•Forgotten Passwords 
•WiFi Connections 
•Changes Not Saved 
•Troubleshoot with the LEDs 
•Cannot Log In to the Router 
•Troubleshoot IP Addresses 
•The Router Cannot Access the Internet...

Troubleshooting 
65  N150 and N300 Wireless Routers
Forgotten Passwords
The router user name admin lets you use a web browser to log in to the router to view or 
change its settings. The router’s WiFi network name lets you connect to its WiFi network. 
Both admin and the WiFi network have passwords by default.
admin Password
The default password for the router user name admin is password. If you changed it and 
enabled password recovery, you can recover the password. 
If you changed the password and did...

Troubleshooting 66
N150 and N300 Wireless Routers 
To use a wired connection to view WiFi settings:
1. 
Use an Ethernet cable to connect your computer to an Ethernet LAN port o\
n the  router.
An Ethernet LED 
 lights for the port where you connected the computer.
2.  Launch a web browser from the connected computer
 .
3.  T
ype  http://www.routerlogin.net  or http://www.routerlogin.com .
A login screen displays.
4.  Enter the router user name and password.
The user name is  admin. 
 The default...

Troubleshooting 67
 N150 and N300 Wireless Routers
-
Does your computer or wireless device support the security that you are \
using for 
your WiFi network (WEP, WPA, or WPA2)? 
For information about wireless security settings, see Specify Basic WiFi Settings  on 
page   33.
- Did you set up a wireless access list in the router?
If you set up an access list, you must add the MAC address for each comp\
uter and 
wireless device to the list. For more information about access list sett\
ings, see  Set up 
a...

Troubleshooting 68
N150 and N300 Wireless Routers 
All LEDs Remain Lit
When the router is turned on, the LEDs light for about 10 seconds and th\
en turn off. If all the 
LEDs stay lit, a fault exists within the router.
If all LEDs are still lit one minute after power-up, try the following:
•
Unplug the router’s
  power adapter cord. Plug it in again and see if the router recovers.
• T
o return the router to its factory settings, press and hold the Reset button. 
For more information, see Factory Settings...

Troubleshooting 69
 N150 and N300 Wireless Routers
•
Make sure that the Ethernet cable is securely connected to the router In\
ternet port and 
the modem.
• Make sure that power is turned on to the connected modem.
• Be sure that you are using the correct cable.
When you connect the router’s Internet port to a cable or DSL broadband modem, use 
the cable that was supplied with the cable or DSL broadband modem. 
 This cable can be 
a standard straight-through Ethernet cable or an Ethernet crossover cabl\...

Troubleshooting 
70 N150 and N300 Wireless Routers 
The Router Cannot Access the Internet
If you can log in to your router, but it cannot access the Internet, see if the router can obtain 
an IP address from your Internet service provider (ISP). Unless your Internet provider 
assigned you a fixed IP address, your router requests an IP address from the Internet 
service. You can see if the request was successful using the Router Status screen.
Note:The Setup Wizard can detect your Internet connection...