Netgear Wndr3400v3 N600 Wireless Dual Band Router User Manual

							350 East Plumeria Drive
San Jose, CA 95134 
USAJune 2014
202-11204-04
N600 Wireless Dual Band Router
Model WNDR3400v3
User Manual 
						

							 
2 N600 Wireless Dual Band Router WNDR3400v3 
Support
Thank you for selecting NETGEAR products. 
After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com.
Phone (US & Canada only): 1-888-NETGEAR.
Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. 
and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved. 
						

							3
Contents
Chapter 1 Hardware Setup
Unpack Your Router  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
Position Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
Prepare the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9
Hardware Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
Back Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13
Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14
Cable Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14
Verify the Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14
Chapter 2 Getting Started with NETGEAR genie
Router Setup Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
Use Standard TCP/IP Properties for DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
Gather ISP Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
Wireless Devices and Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
Types of Logins and Access  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
NETGEAR genie Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
Use NETGEAR genie after Installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
Upgrade Router Firmware  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
Router Dashboard (Basic Home Screen)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
Add Wireless Devices or Computers to Your Network  . . . . . . . . . . . . . . . . . . . .  20
Manual Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21
Wi-Fi Protected Setup (WPS) Method  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21
Chapter 3 genie Basic Settings
Internet Setup  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  23
Internet Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  23
Attached Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  25
Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  25
ReadySHARE USB Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  28
Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  29
Wireless Setup Screen Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  30
Change WPA Security Option and Password  . . . . . . . . . . . . . . . . . . . . . . . . . .  31
Guest Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  32
Guest Network Wireless Security Options  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  33 
						

							 
4 N600 Wireless Dual Band Router WNDR3400v3 
Chapter 4 genie Advanced Home
Setup Wizard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  36
WPS Wizard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  37
Setup Menu  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38
WAN Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  39
Default DMZ Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  40
Change the MTU Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  40
LAN Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42
LAN Setup Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43
Use the Router as a DHCP Server  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43
Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  44
Quality of Service (QoS) Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  45
Chapter 5 USB Storage
USB Drive Requirements  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  51
ReadySHARE Access  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  51
File-Sharing Scenarios  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  52
Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  53
Add or Edit a Network Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  54
USB Storage Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  55
Safely Remove a USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  56
Specify Approved USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  57
Connect to the USB Drive from a Remote Computer  . . . . . . . . . . . . . . . . . . . . .  58
Access the Router’s USB Drive Remotely Using FTP  . . . . . . . . . . . . . . . . . . . .  58
Chapter 6 Security
Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  60
Block Services (Port Filtering). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  61
Schedule Blocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  62
Security Event Email Notifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  63
Chapter 7 Administration
Upgrade the Router Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  66
View Router Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  67
Router Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  67
Internet Port  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  67
Wireless Settings (2.4 GHz and 5 GHz)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  70
Guest Network (2.4 GHz and 5 GHz) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  71
View Logs of Web Access or Attempted Web Access  . . . . . . . . . . . . . . . . . . . . .  71
Manage the Configuration File  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  72
Back Up Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  73
Restore Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  73
Erase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  73
Set Password  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  74
Password Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  74 
						

							 
5  N600 Wireless Dual Band Router WNDR3400v3
Chapter 8 Advanced Settings
Advanced Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  77
Port Forwarding and Port Triggering  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  78
Remote Computer Access Basics  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  78
Port Triggering to Open Incoming Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  79
Port Forwarding to Permit External Host Communications . . . . . . . . . . . . . .  80
How Port Forwarding Differs from Port Triggering. . . . . . . . . . . . . . . . . . . . .  81
Set Up Port Forwarding to Local Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  82
Add a Custom Service  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  83
Edit or Delete a Port Forwarding Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  84
Set Up Port Triggering  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  84
Dynamic DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  86
Static Routes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  87
Remote Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  89
USB Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  90
Universal Plug and Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  90
IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  92
Traffic Meter  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  92
Chapter 9 Troubleshooting
Quick Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  95
Sequence to Restart Your Network  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  95
Check Ethernet Cable Connections  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  95
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  95
Network Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  95
Troubleshoot with the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  96
Power/ Test LED Is Off or Blinking  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  96
Power/ Test LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  96
LEDs Never Turn Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  96
Internet or Ethernet Port LEDs Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  97
Wireless LEDs Are Off  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  97
The Push N Connect (WPS) Button Blinks Green . . . . . . . . . . . . . . . . . . . . . .  97
Cannot Log In to the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  97
Cannot Access the Internet  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  98
Troubleshoot PPPoE  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  99
Troubleshoot Internet Browsing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Changes Not Saved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Incorrect Date or Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Wireless Signal Strength  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Restore the Factory Settings and Password  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Troubleshoot Your Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . . . . 102
Test the LAN Path to Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . . . . . . 103 
						

							 
6 N600 Wireless Dual Band Router WNDR3400v3 
Appendix A Supplemental Information
Factory Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Technical Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Index 
						

							7
1
1.   Hardware Setup
Getting to know your router
The N600 Wireless Dual Band Router WNDR3400v3 provides you with an easy and secure way 
to set up a wireless home network with fast access to the Internet over a high-speed digital 
subscriber line (DSL) or a cable broadband service provider. It is compatible with all major DSL 
Internet service providers and cable broadband service providers, lets you block unsafe Internet 
content and applications, and protects the devices (computers, gaming consoles, and so on) that 
you connect to your home network. 
Note:For more information about the topics covered in this manual, visit the 
support website at http://support.netgear.com.
If you have not already set up your new router using the installation guide that comes in the box, 
this chapter walks you through the hardware setup. 
Chapter 3, genie Basic Settings, explains 
how to set up your Internet connection.
This chapter contains the following sections:
•Unpack Your Router 
•Position Your Router 
•Hardware Features 
•Cable Your Router 
•Verify the Cabling  
						

							Hardware Setup 8
N600 Wireless Dual Band Router WNDR3400v3 
Unpack Your Router
Open the box and remove the router, cables, and installation guide.
N600 wireless router
Router stand
(two pieces)
Ethernet cable Power adapter (varies by region)
Your box should contain the following items:
• N600 Wireless Dual Band Router WNDR3400v3
• Router stand (two pieces)
• AC power adapter (plug varies by region)
• Category 5 (Cat 5) Ethernet cable
• Installation guide with cabling and router setup instructions
If any parts are incorrect, missing, or damaged, contact your NETGEAR de\
aler. Keep the 
carton and original packing materials, in case you need to return the pr\
oduct for repair
 . 
Position Your Router
The router lets you access your network from anywhere within the operati\
ng range of your wireless network. However, the operating distance or range of your wireless connection can 
vary significantly depending on the physical placement of your router. F\
or example, the 
thickness and number of walls the wireless signal passes through can lim\
it the range. For 
best results, place your router: 
•  Near the center of the area where your computers and other devices oper\
ate and 
preferably within line of sight to your wireless devices.
• So it is accessible to an 
 AC power outlet and near Ethernet cables for wired computers.
• In an elevated location such as a high shelf, keeping the number of wall\
s and ceilings 
between the router and your other devices to a minimum. 
						

							Hardware Setup 9
 N600 Wireless Dual Band Router WNDR3400v3
•
Away from electrical devices that are potential sources of interference, \
such as ceiling 
fans, home security systems, microwaves, computers, or the base of a cor\
dless phone or 
2.4 GHz or 5 GHz cordless phone. 
• A
way from any large metal surfaces, such as a solid metal door or aluminu\
m studs. Large 
expanses of other materials such as glass, insulated walls, fish tanks, \
mirrors, brick, and 
concrete can also affect your wireless signal.
When you use multiple access points, it is better if adjacent access poi\
nts use different radio 
frequency channels to reduce interference. 
 The recommended channel spacing between 
adjacent access points is 5 channels (for example, use Channels 1 and 6\
, or 6 and 11).
Prepare the Router
To ensure proper heat dissipation and for router stability, it is important that you connect the  stand and place your router in an upright position.
To prepare your router for installation:
1.  Carefully peel of
 f the protective film covering the top and sides of your router. 
						

							Hardware Setup 10
N600 Wireless Dual Band Router WNDR3400v3 
2. 
Set up your router by inserting the tabs of the stand (supplied with yo\
ur router) into the slots 
on the bottom of your router as shown.
3.  Place your router in an area suitable for installation (near an AC power outlet and 
accessible to the Ethernet cables for your wired computers).