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Netgear Dm111pspv2 Adsl2 Plus Ethernet Modem User Manual

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Page 61

Advanced Settings
61  Broadband ADSL2+ Modem DM111PSPv2
For example, if your external address is 134.177.0.123 at port number 8080, enter the 
following in your browser:
http://134.177.0.123:8080
Note: The http:// is required in the address.
Static Routes
Static routes provide additional routing information to your modem. Under normal 
circumstances, the modem has adequate routing information after it has been configured for 
Internet access, and you do not need to configure additional static...

Page 62

Advanced Settings62
Broadband ADSL2+ Modem DM111PSPv2 
Configure Static Routes
To configure static routes:
1. 
Select  Advanced > Static Routes to display the following screen.
Figure 10.  View additional routing information
2. To add a static route:
a. Click Add to open the following screen.
b. In the Route Name field, enter a route name for this static route. This \
name is for 
identification purpose only. 
c.  Select  Private  if you want to limit access to the LAN only. The static route will not \...

Page 63

Advanced Settings63
 Broadband ADSL2+ Modem DM111PSPv2
3. 
Click  Apply to save your changes. The Static Routes table updates to show the new e\
ntry.
Universal Plug and Play
Universal Plug and Play (UPnP) helps devices, such as Internet applian\
ces and computers, 
access the network and connect to other devices as needed. UPnP devices \
can 
automatically discover the services from other registered UPnP devices o\
n the network.
To configure UPnP:
1. Select  Advanced >  UPnP to display the following...

Page 64

Advanced Settings64
Broadband ADSL2+ Modem DM111PSPv2 
UPnP Portmap Table
. The UPnP Portmap Table displays the IP address of each UPnP 
device that is currently accessing the modem and which ports (internal \
and external) that 
device has opened. The UPnP Portmap Table also displays what type of por\
t is opened 
and if that port is still active for each IP address. 
3.  To save your settings, cancel your changes, or refresh the table:
•     Click Apply to save the new settings to the modem. 
•...

Page 65

65
6
6.   Troubleshooting
Diagnosing and solving problems
This chapter provides information to help you diagnose and solve problems you might have with 
your modem. If you do not find the solution here, check the NETGEAR support site at 
http://support.netgear.com for product and contact information.
This chapter contains the following sections:
•     Modem Is Off 
•     No Internet Connection 
•     TCP/IP Network Not Responding 
•     Cannot Log in 
•     Changes Not Saved 
•     Firmware Needs to Be...

Page 66

Troubleshooting66
Broadband ADSL2+ Modem DM111PSPv2 
Modem Is Off
When you turn the power on, the Power, LAN, and DSL LEDs should light as\
 described here. 
If they do not, refer to the sections that follow for help.
To check the LEDs:
1. 
When power is first applied, the Power LED lights.
2.  After approximately 10 seconds, the Ethernet and DSL LEDs light as follo\
ws:
a. The Etherent port LED lights when the modem is connected.
b.  The DSL link LED lights to indicate that there is a link to the...

Page 67

Troubleshooting
67  Broadband ADSL2+ Modem DM111PSPv2
Power LED Is Red
When the modem is turned on, it performs a power-on self-test. If the Power LED turns red 
after a few seconds or at any other time during normal operation, there is a fault within the 
modem. 
If the Power LED turns red to indicate a modem fault, turn the power off and on to see if the 
broadband ADSL2+ modem recovers. If the power LED is still red 1 minute after power-up:
•     Turn the power off and on one more time to see if the...

Page 68

Troubleshooting
68 Broadband ADSL2+ Modem DM111PSPv2 
DSL Link LED Is Blinking Green
Your broadband ADSL2+ modem is attempting to make a DSL connection with the service 
provider. The LED should turn green within several minutes. 
If the DSL link LED does not turn green, disconnect all telephones on the line. If this solves 
the problem, reconnect the telephones one at a time and use a microfilter on each telephone 
as described in 
ADSL Microfilters on page 10. If you connect the microfilters correctly,...

Page 69

Troubleshooting
69  Broadband ADSL2+ Modem DM111PSPv2
2. Under Maintenance, select Router Status, and check that an IP address shows for the 
WAN port. If 0.0.0.0 shows, your modem has not obtained an IP address from your ISP.
If your modem cannot obtain an IP address from the ISP, the problem might be one of the 
following:
•     If you have selected a login program, the service name, user name, or password might be 
incorrect. See 
Debug PPPoE or PPPoA on page 69.
•     Your ISP might check for your...

Page 70

Troubleshooting
70 Broadband ADSL2+ Modem DM111PSPv2 
Cannot Load an Internet Web Page
If your modem can obtain an IP address, but your browser cannot load any Internet web 
pages:
•     Your computer might not recognize any DNS server addresses. 
A DNS server is a host on the Internet that translates Internet names (such as www 
addresses) to numeric IP
 addresses. Typically your ISP provides the addresses of one or 
two DNS servers for your use. If you entered a DNS address during the broadband 
ADSL2+...
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