Netgear D6400 Ac1600 Wifi Vdsl Adsl Modem Router 802 11ac Dual Band Gigabit User Manual

							41
3
3.   Manage the Internet Settings 
Manually
This chapter describes how you can manage the Internet settings of the modem router manually.
Usually, the quickest way to set up the modem router is to allow NETGEAR genie to detect the 
Internet connection when you first access the modem router with a web browser. These options 
are described in 
Chapter 2, Install and Access the Modem Router and Its Network. You can also 
customize or specify your Internet settings manually.
The chapter contains the following sections:
•Use the Internet Setup Wizard After Initial Setup
•Manually Set Up an ADSL Internet Connection
•Manually Set Up a VDSL Internet Connection
•Manually Set Up a Cable of Fiber Internet Connection
•Specify an IPv6 Internet Connection
•Manage the MTU Size 
						

							Manage the Internet Settings Manually 42
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 
Use the Internet Setup Wizard After Initial Setup
Whether you use DSL service or cable or fiber service, you can use the S\
etup Wizard to 
detect your Internet settings and automatically set up your modem router\
.
Note:
The Setup Wizard is the same as NETGEAR genie that launches the first 
time that you connect to your modem router.
To use the Setup Wizard:
1. Launch a web browser from a computer or WiFi device that is connected to\
 the network.
2.  T
ype  http://www.routerlogin.net .
A login window opens.
3.  Enter the modem router user name and password.
The user name is  admin. 
 The default password is password . The user name and 
password are case-sensitive.
4.  Click the  OK button.
The BASIC Home page displays.
5.  Select  ADV
 ANCED > Setup Wizard .
6. From the Country menu, select the country in which you use the  modem router.
7.  From the Internet Service Provider menu, select the Internet service provider (ISP) that 
you are using.
If your ISP is not in the menu, select Other .
8.  Select the  Ye
 s radio button. 
If you select the No radio button, you are taken to the Internet Setup page after you click \
the Next button (see  Manually Set Up an ADSL Internet Connection  on page
  47).
9.  Click the  Next button. 
						

							Manage the Internet Settings Manually 43
 AC1600 WiFi VDSL/ADSL Modem Router Model D6400
The Setup Wizard searches your Internet connection for servers and proto\
cols to 
determine your ISP configuration. 
When the modem router is connected to the Internet, the Congratulations!\
 page displays, 
and you successfully completed the setup process.
If the Congratulations! page does not display, other screens might display and you might 
need to provide more information, in which case you must continue with t\
he next step. 
The screens that display depend on your type of ISP connection and confi\
guration. 
10.  (Only if the following page displays) Specify a full scan to let the S\
etup Wizard find the PVC 
protocol.
The page that might display asks you if you need the Setup Wizard to do \
a full scan to  find the PVC protocol. If this page does not display
 , continue with the next step.
Do the following:
a.Select the  Ye
 s radio button.
b.  Click the Next button. 
						

							Manage the Internet Settings Manually 44
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 
The Setup Wizard performs a full scan, which might take up to six minute\
s.
11. 
(Only if the following page displays) Specify how to manage problems w\
ith the detection of 
the Internet connection.
The page that might display states that a problem occurred while detecti\
ng the Internet  connection. If this page does not display
 , continue with the next step.
Take one of the following actions:
• If your setup includes a DSL modem, power cycle the DSL modem:
a.  Unplug your DSL modem’
 s power, leaving the DSL modem connected to the wall 
jack for your Internet service.
b.  If your DSL modem includes a battery backup, remove the battery
 .
c.  W
ait 10 seconds.
d. If your DSL modem includes a battery backup, reinsert the battery
 .
e.  Plug in your  DSL modem’
 s power and turn on your DSL modem.
f.  W
ait two minutes.
g. Select the I just power cycled the modem and waited for 2 minutes  radio 
button.
h.  Click the Next  button. 
						

							Manage the Internet Settings Manually 45
 AC1600 WiFi VDSL/ADSL Modem Router Model D6400
•
If your setup includes a cable or fiber modem, see if the yellow Etherne\
t cable is not 
fully inserted or is inserted at the wrong place. If necessary, do the f\
ollowing:
a.  Fully insert the Ethernet cable in the correct port on the cable or fibe\
r modem 
and in the  red Internet port on the modem router.
b.  Select the I corrected a problem with the Ethernet cable radio button.
c.  Click the Next button.
• If you do not need to power cycle the DSL modem or the Ethernet cable is\
 already 
fully inserted in the correct ports, do the following:
a.  Select the None of the above  radio button.
b.  Click the Next button.
12.  (Only if the following page displays) Specify how to manage problems w\
ith the detection of 
the IP address for the Internet connection.
The page that might display states that a problem occurred while detecti\
ng the Internet  connection IP address.
Take one of the following actions:
• If your ISP assigned you a fixed (static) IP address, do the following\
:
a.  Select the  Ye
 s radio button.
b.  Click the Next button. 
						

							Manage the Internet Settings Manually 46
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 
c. 
Enter the address information that your ISP gave you for your fixed IP a\
ddress 
configuration.
d.  Click the Next  button.
• If your ISP did not assign you a fixed IP address or you do not know if \
your ISP 
assigned you a fixed IP address, do the following:
a.  Select either the  No or the I don’t know  radio button.
b.  Click the Next  button.
c. Enter the MAC address of the computer or router with which you previousl\
y were 
able to connect to the Internet.
You might find the MAC address on the product label of your device. Enter\
 the  MAC address in the 
 AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF 
format.
d.  Click the Next  button.
13.  If the Congratulations! page still does not display and the modem router\
 still does not 
connect to the Internet, do the following:
a. Review all your settings. 
Make sure that you selected the correct options and entered everything c\
orrectly.
b.  Run the Setup Wizard one more time. 
						

							Manage the Internet Settings Manually 
47  AC1600 WiFi VDSL/ADSL Modem Router Model D6400
c. Contact your ISP to verify that you are using the correct configuration information.
d. Read Troubleshoot the Internet Connection on page 276. 
e. If problems persist, register your NETGEAR product and contact NETGEAR 
technical support.
When the modem router connects to the Internet, you are prompted to download and install 
the free NETGEAR Desktop genie app and the free ReadySHARE Vault app.
Manually Set Up an ADSL Internet Connection
You can view or change the modem router’s ADSL Internet connection settings manually. 
The following sections describe the options that are available to you to manually set up the 
ADSL Internet connection:
•Specify an ADSL Connection Without a Login Requirement on page 47
•Specify an ADSL Connection with a Login Requirement and PPPoA or PPPoE Service 
on page 52
Note:Some ISPs require that you register on their website before you can 
obtain Internet service. Follow the directions that your ISP gave you.
Specify an ADSL Connection Without a Login Requirement
If you want to manually configure the ADSL connection settings, use the information that your 
ISP gave you to connect to your Internet service. If you cannot find this information, contact 
your ISP. Entering incorrect information might prevent the modem router from connecting to 
the Internet.
The modem router provides a virtual Internet interface and a virtual IPTV interface. In most 
situations, you only need to configure the Internet interface. If you use an IPTV device, you 
might also need to configure the IPTV interface. Follow the directions that your ISP gave you.
Note:If you must configure the IPTV interface, first use the following 
procedure to configure the Internet If you must configure the IPTV 
interface, first use the following procedure to configure the Internet 
interface. Then, repeat the procedure to configure the IPTV interface.
To view or specify the settings for an ADSL Internet connection that does not require a 
login:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens. 
						

							Manage the Internet Settings Manually 
48 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 
3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and 
password are case-sensitive.
4. Click the OK button.
The BASIC Home page displays.
5. Select Internet.
The Internet Setup page displays.
6. From the Select Country menu, select the country in which you use the modem router.
The Select Country menu is not available in all countries and might be masked out.
7. From the Select Internet Service Provider menu, select the Internet service provider (ISP) 
that you are using.
If your ISP is not in the menu, select Other.
8. From the Transfer Mode menu, select AT M.
9. From the DSL Mode menu, select the ADSL mode that your ISP provided you:
•Auto. The modem router detects the DSL mode automatically. (This is the default 
setting.)
•ADSL. Legacy version of ADSL.
•ADSL2. Legacy version of ADSL2.
•ADSL2+. ADSL2+ provides the fastest downstream rates and can interoperate with 
ADSL2 and ADSL.
10. Select the virtual interface:
•Internet interface. From the menu above the Enable This Interface check box, 
leave the default menu selection at Internet. 
In most situations, you only need to configure the Internet interface.
•IPTV interface. From the menu above the Enable This Interface check box, select 
IPTV.
If you use an IPTV device, you might need to configure the IPTV interface. 
11. Make sure that the Enable This Interface check box is selected.
12. Scroll down to the Does your Internet connection require a login? section and select the No 
radio button.
As an example, the following figure shows the settings that display when you configure an 
ADSL connection for the Internet interface and your Internet connection does not require a 
login. 
						

							Manage the Internet Settings Manually 49
 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 
						

							Manage the Internet Settings Manually 
50 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 
13. Enter the ADSL settings as described in the following table.
FieldDescription
Multiplexing MethodSelect LLC-BASED or VC-BASED, as indicated by your ISP.
The multiplexing method can either be virtual circuit (VC) based or logical 
link control (LLC) based.
VPIEnter a number between 0 and 255 for the virtual circuit number for the 
virtual path identifier (VPI), as indicated by your ISP.
If your ISP did not provide you with a VPI setting, leave the default setting 
(0). The VPI might be required not only for a VC-based connection but also 
for an LLC-based connection.
VCIEnter a number between 32 and 65535 for the virtual circuit number for the 
virtual channel identifier (VCI), as indicated by your ISP. 
If your ISP did not provide you with a VCI setting, leave the default setting 
(35). The VCI might be required not only for a VC-based connection but 
also for an LLC-based connection.
Use VLANIDSelect the Use VLANID check box and enter the VLAN ID, as indicated by 
your ISP. 
A VLAN ID might be required if you subscribe to both Internet service and 
IPTV service. If your ISP did not provide you with a VLAN ID, leave the Use 
VLANID check box cleared, which is the default setting.
For information about setting up VLAN tag groups, see Set Up a Bridge for 
a VLAN Tag Group on page 196.
Priority (802.1p)If your ISP provided you with a VLAN ID and a priority value, enter the 
priority value, which is a number from 0 to7. 
You can enter a priority value only in combination with a VLAN ID. If your 
ISP did not provide you with a priority value, leave the default setting (0).
Bridge Mode (bind LAN4 to 
WAN2) This setting is an option that applies to the IPTV interface only. To bind LAN 
port 4 to the IPTV interface (that is, the WAN2 virtual interface), select the 
Bridge Mode (bind LAN4 to WAN2) check box.
For more information, see Enable Bridge Mode for an IPTV Device on 
page 198.
Account Name (If Required)Enter the account name, as indicated by your ISP. This name might also be 
called the host name. 
If your ISP did not provide you with an account name or host name, leave 
this field blank. 
Domain Name (If Required)Enter the domain name, as indicated by your ISP. 
If your ISP did not provide you with a domain name, leave this field blank. 
Internet IP Address
Get Dynamically from ISPYour ISP uses DHCP to assign your IP address. Your ISP automatically 
assigns these addresses.
Use Static IP AddressEnter the IP address, IP subnet mask, and gateway IP address that your 
ISP assigned you for static IP address service. The gateway is the ISP 
router to which your modem router connects.