Netgear D6400 Ac1600 Wifi Vdsl Adsl Modem Router 802 11ac Dual Band Gigabit User Manual

							Install and Access the Modem Router and Its Network 31
 AC1600 WiFi VDSL/ADSL Modem Router Model D6400
If the Configuring the Internet Connection page displays, skip to 
Step
 12. If it does not 
display, do the following:
a. In the address field of the web browser
 , enter www.routerlogin.net. 
b.  When prompted, enter admin  for the user name and password for the password.
If the Configuring the Internet Connection page displays, skip to  Step  12. If it still does not 
display, see  Step
 11.
11.  If the browser cannot display the web page, do the following:
• Make sure that the computer is connected to one of the four Ethernet LAN\
 ports or 
over WiFi to the modem router.
• Make sure that the Power LED 
 of the modem router is lit green.
• Make sure that your browser does not cache the previous page by closing \
and 
reopening the browser

.
• Clear the browser cache.
• If the computer is set to a static or fixed IP address (this setting is\
 uncommon), either 
change the computer to obtain an IP address automatically from the modem\
 router 
through DHCP

, or change the IP address of the computer to a static or fixed IP 
address in the 192.168.0.2–192.168.0.254 range.
12.  From the  Country menu, select the country in which you use the  modem router.
13.  From the  ISP menu, select the ISP that you are using.
If your ISP is not in the menu, select Other .
14.  Select the  Ye
 s radio button. 
15.  Click the  Next button.
The Setup Wizard searches your Internet connection for servers and proto\
cols to  determine your ISP configuration.  
						

							Install and Access the Modem Router and Its Network 32
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 
Note:
If you are connected over WiFi to the modem router, you might be 
disconnected during the setup process. If this situation occurs, just re\
connect 
to the modem router and refresh the modem router’s web page.
When the modem router is connected to the Internet, the Congratulations!\
 page displays, 
and you successfully completed the setup process.
If the Congratulations! page does not display, other screens might display and you might 
need to provide more information, in which case you must continue with t\
he next step. 
The screens that display depend on your type of ISP connection and confi\
guration. 
16.  (Only if the following page displays) Specify how to manage problems w\
ith the detection of 
the Internet connection.
The page that might display states that a problem occurred while the wiz\
ard was  detecting the Internet connection. If this page does not display
 , continue with the next 
step. 
						

							Install and Access the Modem Router and Its Network 33
 AC1600 WiFi VDSL/ADSL Modem Router Model D6400
Note:
The option for power cycling the modem router that is stated onscreen 
applies to a DSL Internet connection only (see  Set Up Your Modem 
Router for DSL Service on page  21).
Take one of the following actions: • If the yellow Ethernet cable is fully inserted in the correct places at \
the cable or fiber 
modem and at the modem router, do the following:
a.  Select the None of the above  radio button.
b.  Click the Next button.
• If the yellow Ethernet cable is not fully inserted or is inserted at a w\
rong place, do the 
following:
a.  Fully insert the Ethernet cable in the correct port on the cable or fibe\
r modem 
and in the  red Internet port on the modem router.
b.  Select the I corrected a problem with the Ethernet cable radio button.
c.  Click the Next button.
17.  (Only if the following page displays) Specify how to manage problems w\
ith the detection of 
the IP address for the Internet connection.
The page that might display states that a problem occurred while the wiz\
ard was  detecting the Internet connection IP address. 
						

							Install and Access the Modem Router and Its Network 34
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 
Take one of the following actions:
• If your ISP assigned you a fixed (static) IP address, do the following\
:
a.  Select the  Ye
 s radio button.
b.  Click the Next  button.
c. Enter the address information that your ISP gave you for your fixed IP a\
ddress 
configuration.
d.  Click the Next  button.
• If your ISP did not assign you a fixed IP address or you do not know if \
your ISP 
assigned you a fixed IP address, do the following:
a.  Select either the  No or the I don’t know  radio button.
b.  Click the Next  button. 
						

							Install and Access the Modem Router and Its Network 35
 AC1600 WiFi VDSL/ADSL Modem Router Model D6400
c. 
Enter the MAC address of the computer or router with which you previousl\
y were 
able to connect to the Internet.
You might find the MAC address on the product label of your device. Enter\
 the  MAC address in the 
 AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF 
format.
d.  Click the Next button.
18.  If the Congratulations! page still does not display and the modem router\
 still does not 
connect to the Internet, do the following:
a. Review all your settings. 
Make sure that you selected the correct options and entered everything c\
orrectly.
b.  Run the Setup Wizard one more time.
c.  Contact your ISP to verify that you are using the correct configuration \
information.
d.  Read  Troubleshoot the Internet Connection  on page  276. 
e.  If problems persist, register your NETGEAR product and contact NETGEAR 
technical support.
When the modem router  connects to the Internet, you are prompted to download and install 
the free NETGEAR Desktop genie app and the free ReadySHARE V
 ault app.
Log In to the Modem Router After Setup to View or 
Change Settings
After you set up the modem router for DSL, cable, or fiber service, you \
can view or change the settings for the modem router by accessing NETGEAR genie.
To log in to the modem router:
1.  Launch a web browser from a computer or WiFi device that is connected to\
 the network.
2.  T
ype  http://www.routerlogin.net .
Note: You can also type  http://www.routerlogin.com or  http://192.168.0.1. 
The procedures in this manual use http://www.routerlogin.net. 
						

							Install and Access the Modem Router and Its Network 36
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 
The nature of the login window that opens depends on your web browser.
3. 
Enter the modem router user name and password.
The user name is  admin. 
 The default password is password . The user name and 
password are case-sensitive.
4.  Click the  OK button.
The BASIC Home page displays a dashboard that lets you see the status of\
 your Internet 
connection and network at a glance. You can click any of the six sections of the 
dashboard to view more detailed information. The left column displays the menus, and at 
the top is an ADVANCED tab that you can use to access more menus and screens. 
						

							Install and Access the Modem Router and Its Network 
37  AC1600 WiFi VDSL/ADSL Modem Router Model D6400
Change the Language
By default, the language is set as Auto. You can change the language.
To change the language:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and 
password are case-sensitive.
4. Click the OK button.
The BASIC Home page displays.
5. In the upper right corner, select a language from the menu.
6. When prompted, click the OK button to confirm this change.
The page refreshes with the language that you selected.
Change the admin Password
NETGEAR recommends that you change the default password that you use to log in to the 
modem router to a more secure password. This is the password that you use to log in to the 
modem router with the user name admin. 
The ideal password contains no dictionary words from any language and contains uppercase 
and lowercase letters, numbers, and symbols. It can be up to 30 characters.
Note:This admin password is not the password that you use for WiFi access. 
The label on your modem router shows your unique WiFi network 
name (SSID) and password for WiFi access.
To change the password for the user name admin:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and 
password are case-sensitive.
4. Click the OK button.
The BASIC Home page displays. 
						

							Install and Access the Modem Router and Its Network 38
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 
5. 
Select  ADVANCED > Administration > Set Password .
6. Enter the old password.
7.  Enter the new password twice.
8.  Click the  Apply button.
Your settings are saved.
Set Up Password Recovery
NETGEAR recommends that you enable password recovery if you change the p\
assword for 
the modem router user name admin. Then you can recover the password if it is forgotten. 
This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but  not in the Safari browser.
To set up password recovery:
1.  Launch a web browser from a computer or WiFi device that is connected to\
 the network.
2.  T
ype  http://www.routerlogin.net .
A login window opens.
3.  Enter the  modem router  user name and password.
The user name is  admin. 
 The default password is password . The user name and 
password are case-sensitive.
4.  Click the  OK button.
The BASIC Home page displays.
5.  Select  ADV
 ANCED > Administration > Set Password .
The Set Password page displays.
6.  Select the  Enable Password Recovery check box. 
						

							Install and Access the Modem Router and Its Network 
39  AC1600 WiFi VDSL/ADSL Modem Router Model D6400
7. Select two security questions and provide answers to them.
8. Click the Apply button.
Your settings are saved.
Let the Modem Router Automatically Update Its Firmware
When you set up your modem router and are connected to the Internet, the modem router 
automatically checks for you to see if newer firmware is available. If it is, a message is 
displayed at the top of the page. For information about manually upgrading firmware, see 
Update the Firmware of the Modem Router on page 217.
To automatically update the firmware:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the modem router user name and password.
The user name is admin. The default password is password. The user name and 
password are case-sensitive.
4. Click the OK button.
The BASIC Home page displays.
5. Wait for the modem router to check if newer firmware is available.
This process might take a few minutes. If the modem router detects new firmware, the 
modem router displays a message at the top of the page.
6. Click the message.
7. To upgrade the modem router with the latest firmware, click the Ye s button.
After the upgrade, the modem router restarts.
WARNING:
To avoid the risk of corrupting the firmware, do not interrupt the 
upload. For example, do not close the browser, click a link, or load a 
new page. Do not turn off the modem router. Wait until the modem 
router finishes restarting and the Power LED turns solid green. 
						

							Install and Access the Modem Router and Its Network 40
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 
Access the Modem Router with the NETGEAR genie App
The genie app  is the easy dashboard for managing, monitoring, and repairing your 
home network from a smartphone, tablet, or computer
 . The genie app can help you with the 
following:
• Automatically repair common WiFi network problems.
• Easily manage modem router features such as Live Parental Controls, gues\
t access, 
Internet traf

fic meter, speed test, and more.
• Share and stream music or videos.
To use the genie app to access the modem router:
1. V
isit the NETGEAR genie web page at  netgear.com/genie.
2.  Follow the onscreen instructions to install the app on your smartphone, \
tablet, or computer
 .
3.  Launch the genie app.
The genie app dashboard screen displays.
The following figure shows the genie app dashboard for a Windows compute\
r.