Netgear D6400 Ac1600 Wifi Vdsl Adsl Modem Router 802 11ac Dual Band Gigabit User Manual

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221  AC1600 WiFi VDSL/ADSL Modem Router Model D6400
5. Select ADVANCED > Administration > Backup Settings.
The Backup Settings page displays.
6. Click the Browse button and navigate to and select the saved configuration file. 
The name of the backup file from which you can restore the configuration is 
NETGEAR_D6400.cfg.
Follow the directions of your browser to locate and select the file.
7. Click the Restore button.
The configuration is uploaded to the modem router. When the restoration is complete, the 
modem router reboots. This process takes about one minute.
WARNING:
To avoid the risk of corrupting the firmware, do not interrupt the 
restoration. For example, do not close the browser, click a link, or 
load a new page. Do not turn off the modem router. Wait until the 
modem router finishes restarting and the Power LED turns solid 
green.
Recover the admin Password
NETGEAR recommends that you enable password recovery if you change the password for 
the modem router user name admin. Then you can recover the password if it is forgotten. 
This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but 
not in the Safari browser. 
For information about setting up password recovery, see Set Up Password Recovery on 
page 38. The following procedure works only if you did set up password recovery.
To recover your password:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. In the address field of your browser, type www.routerlogin.net.
A login window opens. 
3. Click the Cancel button.
If password recovery is enabled, you are prompted to enter the serial number of the 
modem router. The serial number is on the product label of the modem router.
4. Enter the serial number of the modem router.
5. Click the Continue button.
A page displays requesting the answers to your security questions.
6. Enter the saved answers to your security questions.  
						

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7. 
Click the  Continue button.
A page displays your recovered password.
8.  Click the  Login again  button.
A login window opens.
9.  With your recovered password, log in to the  modem router.
  
Return the Modem Router to Its Factory Default Settings
Under some circumstances (for example, if you lost track of the changes\
 that you made to 
the modem router settings or you move the modem router to a different network), you might 
want to erase the configuration and reset it to factory default settings\
.
If you do not know the current IP address of the modem router, first try\
 to use an IP scanner 
application to detect the IP address before you reset the modem router t\
o factory default 
settings.
To reset the modem router to factory default settings, you can use either\
 the  Reset button on 
the back of the modem router or the Erase function. However
 , if you cannot find the IP 
address or lost the password to access the modem router, you must use th\
e Reset button.
After you reset the modem router to factory default settings, the user n\
ame is admin, the  password is password, the LAN IP address is 192.168.0.1 (which is the s\
ame as 
www

.routerlogin.net and www.routerlogin.com), and the DHCP server is enabled. For a list of 
factory default settings, see Factory Settings  on page
  284.
Use the Reset Button
CAUTION:
This process erases all settings that you configured in the modem router\
.
To reset the modem router to factory default settings:
1. On the back of the modem router, locate the Reset button.
Reset button
2. Using a straightened paper clip, press and hold the  Reset button for eight seconds.
3.  Release the Reset  button. 
						

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The configuration is reset to factory default settings. When the reset is complete, the 
modem router reboots. This process takes about one minute.
WARNING:
To avoid the risk of corrupting the firmware, do not interrupt the 
reset. For example, if you are connected to the web management 
interface, do not close the browser, click a link, or load a new page. 
Do not turn off the modem router. Wait until the modem router 
finishes restarting and the Power LED turns solid green.
Erase the Settings
CAUTION:
This process erases all settings that you configured in the modem router.
To erase the settings:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and 
password are case-sensitive.
4. Click the OK button.
The BASIC Home page displays.
5. Select ADVANCED > Administration > Backup Settings.
The Backup Settings page displays.
6. Click the Erase button.
7. To confirm the action, click the Ye s button.
The configuration is reset to factory default settings. When the reset is complete, the 
modem router reboots. This process takes about one minute.
WARNING:
To avoid the risk of corrupting the firmware, do not interrupt the 
reset. For example, do not close the browser, click a link, or load a 
new page. Do not turn off the modem router. Wait until the modem 
router finishes restarting and the Power LED turns solid green. 
						

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View the Status and Statistics of the Modem Router
You can view information about the modem router, its broadband modem, and ports, and the 
status of the Internet connection and WiFi network. In addition, you can view traffic statistics 
for the various ports.
View Information About the Modem Router and the Internet, 
Modem, and WiFi Settings
You can view modem router information, the Internet port status, and WiFi settings.
To view information about the modem router and the Internet, modem, and WiFi 
settings:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and 
password are case-sensitive.
4. Click the OK button.
The BASIC Home page displays.
5. Select ADVANCED > ADVANCED Home. 
						

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The information onscreen uses the following color coding:
• A green flag 
 indicates that the Internet port is configured correctly and connected \
to the Internet or that a WiFi network is up and enabled.
• A red X 
 indicates that the Internet port is not configured and cannot get an 
Internet connection or that a WiFi network is down or disabled.
• An amber exclamation mark 
 indicates that the Internet port is configured but 
cannot get an Internet connection (for example, because the cable is di\
sconnected), 
that a WiFi network is enabled but unprotected, or that another situatio\
n that requires 
your attention occurred.
The following table describes the fields of the six panes on the ADVANCED Home page.
FieldDescription
Router Information
Hardware Version The modem router model.
Firmware Version The version of the modem router firmware. If you upgrade the firmware in\
 the 
modem router, the version changes. 
						

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GUI Language VersionThe version of the modem router firmware. If you upgrade the firmware on 
modem router, the version changes.
LAN Port
The settings of the LAN port. For information about how to configure the LAN settings, see Manage the 
Modem Router’s LAN IP Address Settings on page 203 and Disable the Built-In DHCP Server on page 211.
MAC AddressThe Media Access Control (MAC) address. This address is the unique physical 
address that is assigned to the Ethernet LAN port.
IP AddressThe IP address that the Ethernet LAN port uses. The default IP address is 
192.168.0.1.
DHCPDisplays whether the DHCP server of the modem router is enabled for devices 
that are attached to the LAN.
Internet Port
The settings of Internet port. The Internet connection can run through the DSL port with ADSL or VDSL 
service or through the WAN Ethernet port with cable or fiber service. For information about how to configure 
the Internet settings, see one of the following sections:
• Set Up Your Modem Router for DSL Service on page 21
• Set Up Your Modem Router for Cable or Fiber Service on page 29
• Manually Set Up an ADSL Internet Connection on page 47
• Manually Set Up a VDSL Internet Connection on page 57
• Manually Set Up a Cable of Fiber Internet Connection on page 66
MAC AddressThe Media Access Control (MAC) address. This address is the unique physical 
address that is assigned to the Internet port.
IP AddressThe IP address that the Internet port uses. If this field does not display an 
address or displays 0.0.0.0 as the address, the modem router is not connected 
to the Internet.
ConnectionThe type of Internet connection, which can be a PPPoE connection, PPPoA 
connection, fixed IP address connection, or DHCP connection.
IP Subnet MaskThe IP subnet mask that the Internet port uses.
Domain Name ServerThe IP address of the Domain Name System (DNS) server that the Internet 
uses.
Wireless Settings (2.4GHz)
The settings of the WiFi port for the 2.4 GHz band of the main network. For information about how to 
configure the settings of the main network, see 
Manage the Basic WiFi Settings and WiFi Security of the 
Main Network on page 93, Control the WiFi Radios on page 11 0, and Manage Advanced WiFi Features on 
page 11 5.
Name (SSID)The WiFi network name for the 2.4 GHz band of the main network.
RegionThe location (country). 
ChannelThe channel that the 2.4 GHz band of the main network uses.
ModeThe WiFi mode in which the 2.4 GHz band operates for both the main network 
and the guest network.
FieldDescription 
						

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Wireless APDisplays whether the 2.4 GHz band of the main network is enabled.
If the 2.4 GHz band is disabled but the 5 GHz band is enabled, the WiFi LED on 
the front of the modem router lights blue. If both radios are off, the WiFi LED is 
off.
Broadcast NameDisplays whether the 2.4 GHz band of the main network broadcasts its SSID.
Wi-Fi Protected SetupDisplays whether the modem router keeps its existing WiFi settings when you 
use WPS to connect a device to the 2.4 GHz band of the main network:
• Configured. The modem router keeps its existing WiFi settings. This is the 
default setting.
• Not configured. The modem router generates a random SSID and 
passphrase and changes the security mode to WPA/WPA2-PSK mixed 
mode.
For more information, see Manage the WPS Settings on page 11 4.
Wireless Settings (5GHz)
The settings of the WiFi port for the 5 GHz band of the main network. For information about how to 
configure the settings of the main network, see 
Manage the Basic WiFi Settings and WiFi Security of the 
Main Network on page 93, Control the WiFi Radios on page 11 0, and Manage Advanced WiFi Features on 
page 11 5.
Name (SSID)The WiFi network name for the 5 GHz band of the main network.
RegionThe location (country). 
ChannelThe channel that the 5 GHz band of the main network uses.
ModeThe WiFi mode in which the 5 GHz band operates for both the main network 
and the guest network.
Wireless APDisplays whether the 5 GHz band of the main network is enabled.
If the 5 GHz band is disabled but the 2.4 GHz band is enabled, the WiFi LED on 
the front of the modem router lights blue. If both radios are off, the WiFi LED is 
off.
Broadcast NameDisplays whether the 5 GHz band of the main network broadcasts its SSID.
Wi-Fi Protected SetupDisplays whether the modem router keeps its existing WiFi settings when you 
use WPS to connect a device to the 5 GHz band of the main network:
• Configured. The modem router keeps its existing WiFi settings. This is the 
default setting.
• Not configured. The modem router generates a random SSID and 
passphrase and changes the security mode to WPA/WPA2-PSK mixed 
mode.
For more information, see Manage the WPS Settings on page 11 4.
Guest Network (2.4 GHz)
The settings of the WiFi port for the 2.4 GHz band of the guest network. For information about how to 
configure the settings of the guest network, see 
Manage the Basic WiFi Settings and WiFi Security of the 
Guest Network on page 105.
Name (SSID)The WiFi network name for the 2.4 GHz band of the guest network.
FieldDescription 
						

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228 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 
View the Traffic Statistics
You can view the traffic statistics for the ports of the modem router, change the polling 
frequency, and stop traffic polling.
To view the traffic statistics for the ports of the modem router:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and 
password are case-sensitive.
4. Click the OK button.
The BASIC Home page displays.
5. Select ADVANCED > ADVANCED Home.
The ADVANCED Home page displays.
6. In the Internet Port pane, click the Show Statistics button.
Wireless APDisplays whether the 2.4 GHz band of the guest network is enabled. 
The WiFi LED on the front of the modem router is not affected by the status of 
the guest network.
Broadcast NameDisplays whether the 2.4 GHz band of the guest network broadcasts its SSID.
Allow guests to see each 
other and access my local 
networkDisplays whether users of the 2.4 GHz band of the guest network are allowed to 
access the main network.
Guest Network (5 GHz)
The settings of the WiFi port for the 5 GHz band of the guest network. For information about how to 
configure the settings of the guest network, see 
Manage the Basic WiFi Settings and WiFi Security of the 
Guest Network on page 105.
Name (SSID)The WiFi network name for the 5 GHz band of the guest network.
Wireless APDisplays whether the 5 GHz band of the guest network is enabled. 
The WiFi LED on the front of the modem router is not affected by the status of 
the guest network.
Broadcast NameDisplays whether the 5 GHz band of the guest network broadcasts its SSID.
Allow guests to see each 
other and access my local 
networkDisplays whether users of the 5 GHz band of the guest network are allowed to 
access the main network.
FieldDescription 
						

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The following table describes the fields and columns of the Show Statist\
ics pop-up 
window.
Field or ColumnDescription
System Up Time The time elapsed since the modem router was last restarted.
Port The statistics for the WAN (Internet over Ethernet) port, LAN (Ethernet) ports, 
WLAN b/g/n ports, and WLAN a/n/ac ports. For each port, the page display\
s the 
information that is described in this table.
The link status of the port. 
The number of packets transmitted on this port since reset or manual cle\
ar.
The number of packets received on this port since reset or manual clear.
The number of signal collisions that occurred on the port. A collision occurs when  the port attempts to send data at the same time as the device that is co\
nnected to 
the port.
The number of bytes transmitted per second on the port.
The number of bytes received per second on the port.
The time elapsed since this port acquired the link.
Poll Interval The interval at which the statistics are updated on this page. 
ADSL Link In addition to the xDSL firmware version, the page displays the ADSL link information that is described in 
this table.
Connection Speed The downstream and upstream data rates in Kbps.
Line Attenuation The downstream and upstream line attenuation (LATN) in dB. The LATN 
expresses the signal quality
 .
Noise Margin The downstream and upstream signal-to-noise-margin (SNRM) in dB. The 
SNRM expresses the signal quality in relation to interference.
Status
TxPkts RxPkts
Collisions
Tx B/s Rx B/s
Up Time 
						

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To change the traffic statistics polling frequency or stop polling:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and 
password are case-sensitive.
4. Click the OK button.
The BASIC Home page displays.
5. Select ADVANCED > ADVANCED Home.
The ADVANCED Home page displays.
6. In the Internet Port pane, click the Show Statistics button.
A pop-up window displays.
7. Change the polling frequency or stop polling:
•To change the polling frequency:
a. In the Poll Interval field, enter a time in seconds.
b. Click the Set Interval button.
•To stop polling, click the Stop button.
View, Renew, or Release a TCP/IP Internet Connection
You can view information about a TCP/IP Internet connection of the modem router and renew 
or release such a connection. This information displays only if the modem router connects to the 
ISP network over a TCP/IP connection (see 
Specify a Cable or Fiber Connection Without a 
Login Requirement on page 66).
To view the TCP/IP Internet connection status or renew or release the TCP/IP Internet 
connection:
1. Launch a web browser from a computer or WiFi device that is connected to the network.
2. Type http://www.routerlogin.net.
A login window opens.
3. Enter the user name and password for the modem router.
The user name is admin. The default password is password. The user name and 
password are case-sensitive.
4. Click the OK button.
The BASIC Home page displays.