Netgear D6400 Ac1600 Wifi Vdsl Adsl Modem Router 802 11ac Dual Band Gigabit User Manual

							Hardware Overview of the Modem Router 11
 AC1600 WiFi VDSL/ADSL Modem Router Model D6400
Front Panel with LEDs
The modem router displays status LEDs on the front panel. 
Power LED
DSL LEDInternet LED
WiFi LEDUSB LED
Figure 2. Modem router front panel view 
						

							Hardware Overview of the Modem Router 12
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 
The following table describes the LEDs from right to left and their beha\
vior. For information 
about how to troubleshoot with the LEDs, see Troubleshoot with the LEDs on page  274. 
Table 1.  LED descriptions 
LEDIconDescription
Power
•  Solid green . The power is on and the modem router is functioning normally.
•  Solid amber . 
 The modem router is booting. After about one minute and 10 seconds, 
the Power LED turns solid green.
•  Blinking amber . The Reset button on the back panel is pressed.
•  Off. 
The modem router is not receiving power.
DSL
•  Solid green . The modem router is providing a DSL connection. In technical terms, 
the DSL port is synchronized with an ISP’s network-access device.
•  Blinking green . 
 The modem router is negotiating the best possible speed on the 
DSL line.
•  Off. 
The modem router is not negotiating the speed on the DSL line and is not\
 
providing a DSL connection.
Internet
•  Solid green . The modem router is connected to the Internet.
•  Solid amber . 
 The modem router failed to connect to the Internet. For more 
information, see  Troubleshoot the Internet Connection  on page  276.
•  Alternating green and amber . 
 The traffic meter is enabled and the traffic limit was 
reached.
•  Off. 
The modem router did not detect an Internet connection or functions in b\
ridge 
mode (that is, an external device handles the IP connection).
WiFi
•  Solid blue . One or both WiFi radios are enabled and the modem router is providing \
WiFi connectivity.
•  Blinking blue. WPS (Wi-Fi Protected Setup) is active.
•  Off. Both WiFi radios are disabled and the modem router is not providing Wi\
Fi 
connectivity
 . You can still plug an Ethernet cable into one of the LAN ports to get 
wired connectivity.
USB
•  Solid blue. A USB device is connected to a USB port and is ready.
•  Blinking blue. 
 A USB device is connected to a USB port and is trying to connect.
•  Off. No USB device is connected or someone clicked the  Safely Remove Hardware 
button, and it is now safe to remove the attached USB device. If the LED does not turn green, a power-on self-test (POST) failure oc\
curred or the 
modem router is malfunctioning. For more information, see  Power LED Remains Solid 
Amber on page  274.
When you release the  Reset button, the Power LED blinks amber three times and 
then turns green as the modem router resets to the factory defaults. 
						

							Hardware Overview of the Modem Router 13
 AC1600 WiFi VDSL/ADSL Modem Router Model D6400
Back Panel with Ports, Buttons, and Connector
Ethernet
InternetPowerDC power
 LAN ports
Reset
buttonconnector
On/Off button
 DSL port
 port 
USB
2.0 port
The back panel of the modem router provides ports, buttons, and a DC pow\
er connector. The 
following figure shows only part of the back panel.
Figure 3. Modem router back panel
Viewed from left to right, the back panel contains the following componen\
ts:
• USB port . One USB 2.0 port. (Another USB 2.0 port is located on the right side \
panel.)
• DSL port . One RJ-1
 1 asynchronous DSL port for connecting the modem router to an 
ADSL or VDSL line. This port is colored gray.
• Ethernet LAN ports. Four Gigabit Ethernet RJ-45 LAN ports to connect the modem 
router to LAN devices. 

These ports are colored yellow.
• Internet port . One Gigabit Ethernet RJ-45 port to connect the modem router to a fiber\
 or 
cable modem. 
 This port is colored red.
Note: You can use either the DSL port or the Internet port for WAN connectivit\
y. 
You cannot use both simultaneously.
• Reset button. For information about using the Reset button, see  Use the Reset Button 
on page   222.
• Power On/Off button. Press the Power On/Off button to provide power to the modem 
router or to turn it of

f.
• DC power connector . Connect the power adapter that came in the product package to 
the DC power connector
 . 
						

							Hardware Overview of the Modem Router 14
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 
Right Side Panel with WPS and WiFi On/Off Buttons and 
USB Port
The right side panel provides the WiFi On/Off button, the WPS button, and a USB port.
WiFi On/Off button
WPS button
UBS 2.0 port
Figure 4. Modem router right side panel
The following table describes the buttons and port.
Table 2.  Button and port descriptions  
Button 
or portIconDescription
WiFi 
On/Of
 fBy default, the 2.4 GHz and 5 GHz WiFi radios are enabled. Pressing this\
 button for three 
seconds turns off both radios. Pressing the button again for three seconds turns on both\
 
radios.
If you turn off the radios, the WiFi LED on the front panel turns off too. If you turn on the 
radios, the WiFi LED on the front panel lights blue.
WPS
Pressing this button for three seconds activates WPS (Wi-Fi Protected S\
etup) to let you 
add a WiFi device to the WiFi network without typing the WiFi password. \
While WPS is active, the WiFi LED on the front panel blinks blue.
For more information about using WPS, see the following sections:
•  Join the WiFi Network of the Modem Router  on page  18
•  Use WPS to Add a Device to the WiFi Network  on page  102
USB (n/a)One 2.0 USB port. (Another USB port is located on the back panel.) 
						

							Hardware Overview of the Modem Router 15
 AC1600 WiFi VDSL/ADSL Modem Router Model D6400
Bottom Panel Product Label
WiFi network name (SSID)
Network Key (password)
Serial number
MAC address
The product label on the bottom panel of the modem router lists the logi\
n information, WiFi 
network name (SSID) and password (network key), serial number, and MAC address of the 
modem router.
Figure 5. Modem router product label 
						

							16
2
2.   Install and Access the Modem 
Router and Its Network
This chapter describes how you can install and access the modem router and its network.
The chapter contains the following sections:
•Position Your Modem Router
•Connect to the Modem Router
•Types of Logins
•Automatic Internet Setup
•Set Up Your Modem Router for DSL Service
•Set Up Your Modem Router for Cable or Fiber Service
•Log In to the Modem Router After Setup to View or Change Settings
•Change the Language
•Change the admin Password
•Set Up Password Recovery
•Let the Modem Router Automatically Update Its Firmware
•Access the Modem Router with the NETGEAR genie App 
						

							Install and Access the Modem Router and Its Network 
17  AC1600 WiFi VDSL/ADSL Modem Router Model D6400
Position Your Modem Router
The modem router lets you access your network anywhere within the operating range of your 
WiFi network. However, the operating distance or range of your WiFi connection can vary 
significantly depending on the physical placement of your modem router. For example, the 
thickness and number of walls the WiFi signal passes through can limit the range. 
Additionally, other WiFi access points in and around your home might affect your modem 
router’s signal. WiFi access points are routers, repeaters, WiFi range extenders, and any 
other device that emits a WiFi signal for network access.
Position your modem router according to the following guidelines:
•Place your modem router near the center of the area where your computers and other 
devices operate and within line of sight to your WiFi devices.
•Make sure that the modem router is within reach of an AC power outlet and near Ethernet 
cables for wired computers.
•Place the modem router in an elevated location, minimizing the number walls and ceilings 
between the modem router and your other devices.
•Place the modem router away from electrical devices such as these:
-Ceiling fans
-Home security systems
-Microwaves
-Computers
-Base of a cordless phone
-2.4 GHz cordless phone
-5 GHz cordless phone
•Place the modem router away from large metal surfaces, large glass surfaces, insulated 
walls, and items such as these:
-Solid metal door
-Aluminum studs
-Fish tanks
-Mirrors
-Brick
-Concrete
If you are using adjacent access points, use different radio frequency channels to reduce 
interference. 
						

							Install and Access the Modem Router and Its Network 18
AC1600 WiFi VDSL/ADSL Modem Router Model D6400 
Connect to the Modem Router
During and after installation, you can connect to the modem router’s network through a wired 
or WiFi connection. If you set up your computer to use a static IP addre\
ss, change the 
settings of your computer so that it uses Dynamic Host Configuration Pro\
tocol (DHCP).
Connect to the Modem Router Through an Ethernet Cable
You can connect your computer to the modem router using an Ethernet cable\
 and join the 
modem router’s local area network (LAN).
To connect your computer to the modem router with an Ethernet cable:
1.  Make sure that the modem router has power (its Power LED is lit).
2.  Connect an Ethernet cable to an Ethernet port on your computer
 .
3.  Connect the other end of the Ethernet cable to one of the numbered Ether\
net ports.
Your computer connects to the local area network (LAN). A message might display on  your computer screen to notify you that an Ethernet cable is connected.
Join the WiFi Network of the Modem Router
Choose either the manual or the WPS method to add a WiFi device such as \
a computer, 
iPhone, iPad, or gaming device to  the WiFi network of the modem router.
Manual Method
To connect a device manually to the WiFi network of the modem router:
1. Make sure that the modem router has power (its Power LED is lit).
2.  On the WiFi device that you want to connect to your modem router, open t\
he software 
application that manages your WiFi connections.
This software scans for all WiFi networks in your area.
3.  Look for your network and select it. 
If you did not change the name of your network during the setup process,\
 look for the 
default WiFi network name (SSID) and select it. 
 The default SSID is on the product label.
WiFi network name (SSID)
Network Key (password)
4. Enter the modem router password. 
						

							Install and Access the Modem Router and Its Network 
19  AC1600 WiFi VDSL/ADSL Modem Router Model D6400
The default WiFi password (also referred to as the network key or passphrase) is also on 
the product label.
5. Click the Connect button.
The device connects to the WiFi network of the modem router.
Wi-Fi Protected Setup Method
Wi-Fi Protected Setup (WPS) is a standard for easily adding computers and other devices to 
a home network while maintaining security. To use WPS (Push N Connect), make sure that 
all WiFi devices to be connected to the network are Wi-Fi certified and support WPS. During 
the connection process, the client gets the security settings from the modem router so that 
every device in the network supports the same security settings.
To use WPS to connect a device to the WiFi network of the modem router:
1. Make sure that the modem router has power (its Power LED is lit).
2. Check the WPS instructions for your computer or wireless device.
3. Press the WPS button on the side panel of the modem router for three seconds.
4. Within two minutes, press the WPS button on your WiFi device, or follow the WPS 
instructions that came with the device. 
The WPS process automatically sets up the device with the network password and 
connects the device to the WiFi network of the modem router.
For more information, see Use WPS to Add a Device to the WiFi Network on page 102.
Types of Logins
Separate types of logins serve different purposes. This section describes the differences so 
that you know which login to use when. 
Types of logins:
•ISP login. The login that your Internet service provider (ISP) gave you logs you in to your 
Internet service. Your ISP gave you this login information in a letter or some other way. If 
you cannot find this login information, contact your ISP.
•WiFi network key or password. Your modem router is preset with a unique WiFi 
network name (SSID) and password for WiFi access. This information is on the product 
label. Use this information to connect a WiFi device to the WiFi network of the modem 
router.
•Modem router login. This logs you in to the modem router interface from a web browser 
as admin. 
						

							Install and Access the Modem Router and Its Network 
20 AC1600 WiFi VDSL/ADSL Modem Router Model D6400 
Automatic Internet Setup
You can use NETGEAR genie to set up the modem router automatically, or you can use the 
modem router’s web pages to set up the modem router manually. Automatic Internet setup 
with NETGEAR genie functions with both types of Internet service that the modem router 
supports:
•DSL service. If you install your modem router for DSL service (the modem router 
supports ADSL and VDSL service), you can set up your modem router with NETGEAR 
genie, which launches the first time that you set up the Internet connection for your 
modem router. NETGEAR genie runs on any device with a web browser.
For more information, see Set Up Your Modem Router for DSL Service on page 21.
•Cable or fiber service. If you install your modem router for cable or fiber service, you can 
set up your modem router with NETGEAR genie, which launches the first time that you 
set up the Internet connection for your modem router. NETGEAR genie runs on any 
device with a web browser.
For more information, see Set Up Your Modem Router for Cable or Fiber Service on 
page 29.
Note:After initial installation and setup, the NETGEAR genie Setup Wizard 
is always accessible to assist you with setting up an installation with 
DSL service or an installation with cable or fiber service. For more 
information, see 
Use the Internet Setup Wizard After Initial Setup on 
page 42.
Whether you install your modem router for DSL service or for cable or fiber service, you can 
always use the modem router’s web pages to set up your modem router manually. 
Before you start the setup process, get your ISP information and make sure that the settings 
that are described here are specified for the computers and devices in the network.
When your Internet service starts, your Internet service provider (ISP) typically gives you all 
the information that you need to connect to the Internet. For DSL service, you might need the 
following information to set up your modem router:
•The ISP configuration information for your DSL account
•ISP login name and password
•Fixed or static IP address settings (special deployment by ISP; this setting is rare)
If you cannot locate this information, ask your ISP to provide it. When your Internet 
connection is working, you no longer need to launch the ISP login program on your computer 
to access the Internet. When you start an Internet application, your modem router 
automatically logs you in.