NEC Second Party Alert User And Installation Guide

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Second Party Alert User and Installation Guide OPERATING PROCEDURES
Return Call to an 
Internal CallerTo return an internal call:
1. Browse the list of callers to find the call you want to return. For more 
information on browsing calls and information displayed on the LCD, see 
“Browse List of Callers” on page 3 and “Internal Call Display Format” on page 
7.
2. When information for the call you want to return is displayed, press the 
Dterm 
key assigned for returning a call...

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OPERATING PROCEDURES Second Party Alert User and Installation Guide
Return Call to an 
Outside CallerTo return an outside call:
1. Browse the list of callers to find the call you want to place. (See “Browse List 
of Callers” on page 3 and “External Call Display Format” on page 8 for more 
information.) 
2. When information for the call you want to place is displayed, press the 
Dterm key 
assigned for returning a displayed call:
For local and metro calls, Press #.
For long...

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Second Party Alert User and Installation Guide OPERATING PROCEDURES
Display Formats
Internal Call 
Display FormatInternal call information displayed on the LCD is shown in the following table and 
described below:
The line number represents the line number of an incoming call. A station can 
have up to five secondary lines.
1 - Prime number
2 - first secondary line
3 - next secondary line
(A blank character follows the line number.)
The call signal is a single character...

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OPERATING PROCEDURES Second Party Alert User and Installation Guide
External Call 
Display FormatExternal calls with Automatic Number Identification (ANI) display different 
information than internal calls. The information displayed on the LCD is shown in 
the following table and described below:
The line number represents the line number of an incoming call. A station can 
have up to five secondary lines.
1 - Prime number
2 - first secondary line
3 - next secondary line...

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Second Party Alert User and Installation Guide OPERATING PROCEDURES
CCIS Call Display 
FormatCCIS calls use Automatic Number Identification (ANI) and consists of a PBX 
Office Code and extension. The PBX Office Code is configured at the NEAX and 
may contain either integer or non-integer characters. If the PBX Office Code and 
extension both contain integer characters only, then CCIS extensions (without the 
PBX Office Code) and associated user names can be entered in the...

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OPERATING PROCEDURES Second Party Alert User and Installation Guide
Function Key 
AssignmentsThe Dterm keypad is assigned the functions found in Figure 1-11. These functions 
are valid when Second Party Alert is enabled. SPA does not use the keys shown 
with a white background.
Figure 1-11   Dterm Keypad Layout
Previous Caller
ABC 
 2
3
DEF
 4
GHI
 
 5
JKL
6
MNO
8
TUV
9
WXY
 0
        OPER   
7
PRS
 * #
Next Caller
Signal Caller /
Place Call
 1Signal Caller/
Place Call...

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Second Party Alert User and Installation Guide INSTALLATION AND CONFIGURATION
Chapter 2 INSTALLATION AND CONFIGURATION
Installation
This guide provides specific field entries that need to be made during the 
installation and configuration of SPA. In addition to this guide, use instructions in 
the following manuals for this installation:
Applications Manager (APM) Installation Manual - Contains step-by-step 
instructions for installing the software from the release media....

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INSTALLATION AND CONFIGURATION Second Party Alert User and Installation Guide
Installation (Continued)
The installation process, including its presentation in this and other manuals, is 
illustrated below:
SECOND PARTY ALERT
INSTALLATION REQUIREMENTS
Discussed in:Instructions in:
Chapter 2 Software Installation
SoftwareAPM Installation 
Manual
Chapter 2 Application Configuration
Application Characteristics
Primary Parameter Configuration
OAI Facilities (Optional)
OAI...

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Second Party Alert User and Installation Guide INSTALLATION AND CONFIGURATION
Software 
InstallationInstallation of the Second Party Alert software is initiated from the Applications 
Manager (APM) Platform Administration Main Menu. To display this menu, type 
apmadm at the UNIX prompt and press Enter. Using instructions in the APM 
Operations Manual, select the Installation of Applications/Packages option from 
this menu and load the SPA software from release media. As the...

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INSTALLATION AND CONFIGURATION Second Party Alert User and Installation Guide
Step 3: 
Existing SPA Installation Check
During this portion of the installation, the system determines if a previous version 
of SPA is installed. 
-  If SPA is not installed, the installation continues with “Step 4: Existing OAI 
Name Display Database Check” on page 15. 
-  If SPA is installed, then a warning screen is displayed, indicating that the 
current installation will be saved if...