NEC Neax 2400 Ipx Fusion Network System Manual
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CHAPTER 7 NDA-24299 Page 166 Revision 1.0 TROUBLESHOOTING 13-H/I/J Signaling Link Failure (Permanent)/(Temporary)/(Recovery) 6.1 Repair Procedure 13-H (Permanent) STEP 1: Make sure that the front cable is securely inserted. See Figure 7-10. Figure 7-10 FCH-DTI Connection STEP 2: Initialize the indicated FCH (PA-FCHA) card using the MB key. (MB key: Down➔ Up ➔ Down) See Figure 7-3. When the LED on the FCH card lights green and the related system messages are not displayed anymore, monitor the system for a while. Otherwise, move to STEP 3. STEP 3: Replace the FCH card, following the procedure in Figure 7-4. If the failure exists after card replacement, move to STEP 4. STEP 4: Replace the front cable labeled 10AL (10) FLT CA, since the cable is suspected as faulty. 6.2 Repair Procedure 13-I (Temporary) STEP 1: Make sure that the front cable is securely inserted. (See Figure 7-10.) STEP 2: If this message has been displayed once or twice, monitor the failure for a while. Otherwise, move to STEP 3. STEP 3: If 13-J (Recovery) has been displayed after this message, monitor the failure for a while. Otherwise, move to STEP 4. DTI FCH(PA-FCHA)DTI (PA-24DTR) FCHDTI CN210 AL (10 -) FL 10AL(10)FLT CA ATTENTIONContents S tatic S e n s itiv e H a nd lin g P recautions Required 10AL(10)FLT CA DTI FCH LED MBFCH DTI Firmly insert the connector on the front edge of the indicated F CH card. indicated FCH card FRONT VIEW
NDA-24299 CHAPTER 7 Page 167 Revision 1.0 TROUBLESHOOTING 23-S FCH Failure Notification (Detection) STEP 4: Initialize the indicated FCH (PA-FCHA) card using the MB key. (MB key: Down → Up → Down) See Figure 7-3. When the LED on the FCH card lights green and the related system messages are not displayed any more, monitor the system for a while. Otherwise, move to STEP 5. STEP 5: Replace the FCH card, following the procedure listed in Figure 7-4. If the failure exists after the card replacement, move to STEP 6. STEP 6: Replace the front cable labeled 10AL (10) FLT CA, since the cable is suspected as faulty. 7. 23-S FCH Failure Notification (Detection) This message is displayed when the FCH (PA-FCHA) card is faulty due to the phenomenons such as an ETHER controller initial failure. The message is displayed in the following format. If this message is displayed, check the related ETHER cables, following the procedure listed on the next page.
CHAPTER 7 NDA-24299 Page 168 Revision 1.0 TROUBLESHOOTING 23-S FCH Failure Notification (Detection) Figure 7-11 23-S FCH Failure Notification 1. xx0x xxxx xxxx xxxx 2. xxxx xxxx xxxx xxxx.........* Connection Failure, see the next page. MG UG FCH Mounting Location FCH Mounting Location MG: Module Group U: Unit (0-3) G: Group (00-23)FCH CKT No. b7 b6 Circuit Number of FCH (0 - 7) FLTINF: Fault Information Note 1 FLTINF2: Fault Information2 Note 2 FLTINF FLTINF2 FLTINF (Fault Information) consists of the following: b0-b6 01H: ETHER Controller Initial NG (If this is indicated, replace the FCH (PA-FCHA) card) 02H: ETHER Link Failure 03H: Connection Failure b7 Kind of Circuit Card (This information is valid when b0-b6=03H: Connection Failure only) 0: FCCH/IPTRK 1: FGH FLTINF2 (Fault Information) consists of the following: 01H: Configuration Error 02H: ETHER Controller Reset Invalid 03H: ETHER Controller Initial NG 04H: MAC Address NG This information is valid when FLTINF=01H: ETHER Controller Initial only ote 1: ote 2: b0 *The detailed fault information for 03H indication is explained on the next page.
NDA-24299 CHAPTER 7 Page 169 Revision 1.0 TROUBLESHOOTING 23-S FCH Failure Notification (Detection) Figure 7-11 23-S FCH Failure Notification (Continued) 1. xx0x xxxx xxxx xxxx 2. xxxx xxxx xxxx xxxx ...... FLTINF=03H is indicated; F a u lt D e ta il Identification 2 Bytes Faulty Port N o. (Source) 4 Bytes IP Address of the destination FG H /Router on w hich connection failure occurs. Connection O perating Type 01=C lient 02=Server Kind of Port 01=Port for FC CS Signaling 0 2 = P o rt fo r B c h C o n tro llin g2 Bytes Faulty Port No. (D estination)F a u lty S id e In fo rm a tio n 01=Not determ ined 02=Source side 03=Destination side } }} Note 1:Refer to the previous page for this information. Note 2:Failure Detail Identification consists of the following: 02=TCP Link Error Probable causes are: KEEP ALIVE packet time out CP packet sending failure ST packet receiving CMP (Information unable to reach the destination) receiving CMP (Parameter irregular information) receiving 11=Receiving Packet Error 1 (Sending/Receiving of User Information is started; however, Time Out occurs because the sending/receiving have not completed within the determined time period. 12=Receiving Packet Error 2 (When User Header Information included in receiving packet is searched, but “Not-found” state continues over the determined time period. 13=Receiving Packet Error 3 (Time out occurs because User data following the User Header Information has not received completely within the determined time period. Note 2 Note 1
CHAPTER 7 NDA-24299 Page 170 Revision 1.0 TROUBLESHOOTING 23-S FCH Failure Notification (Detection) 7.1 Repair Procedure STEP 1: Make sure that the related Ethernet cables are securely inserted into the connectors. See Figure 7-12. If not, securely insert the cable and confirm whether System Message 23-T FCH Fault Recovery Notification is displayed as the result of cable insertion. If no fault is found in this step, move to STEP 2. STEP 2: The following equipment is suspected to be faulty. Check for each item: Ethernet cables (10 BASE-T cables) ← See Figure 7-13 “How to Check 10 BASE-T cables.” HUB (PA-M96) ← See Figure 7-14 “How to Replace HUB (PA-M96) card.” FCH (PA-FCHA) ← See Figure 7-4 “How to Replace FCH (PA-FCHA) card.” Figure 7-12 10 BASE-T Cable Connection Check PIM 0 PIM 1 HUB ATTENTIONContents S ta tic S e n sitive Handling Precautions Required LANI DTI DTI (PA-M96) LANI FCH card indicated by system m essage (PA-M 96)HUB FCH (PA-FCHA) Check the connectors surrounded by a dotted circle in the case of this particular syste m configuration. : 10 BASE-T cable Note:10 BASE-T cable connections may differ depending on system configuration.
NDA-24299 CHAPTE R 7 P ag e 171 Re visi on 1 .0 TROUBL ESHOOTING 2 3-S F C H Failu re Not ifi c at ion (D ete ction) F ig ure 7-1 3 H ow to Check 10 BASE-T Cables W ARNING: When a H UB ca rd is pl aced in make-bu sy, a ll BASE-T i nte rfaces conn ected to t he HUB card become inoperative. ATTENTIONContents S ta tic S e n sitiv e Handling Precautions Required 2 MBOPE 10 BASE-T : 10 BASE-T cable Unplug and plug the modular connector MB MB H U B -H U B C ab le C o nn e ctio n T es t 1) Turn O N the M N T sw itch of the FC H cards which are connec ted to the both HUB cards. 2) M ake sure that system m essage (23-W ) FC H Alternate R outing (sta rt) is d isp la ye d fo r e a ch F C H . 3) Turn ON the M B key on the both HUB cards. 4) Unplug and plug the m odular connector a few tim es at each conne- ctor since the connection m ay be a poor contact. 5) If the above proc edure does not result in nor mal operation, perfor m the conductive test of the 10 BASE-T cable. H U B -L A N I C a b le C o n n e c tio n T e s t 1) Turn ON the M NT3 switch of the FCH cards which are connected to th e b oth H U B ca rd s. 2) M ake sure that system m ess age (23-W ) FCH Alternate Routing (start) is displayed for each FCH. 3) Turn ON the M B key on the HUB card. 4) Unplug and plug the m odular connector a few tim es at each connector since the connection m ay be a poor contact. 5) If the above procedure does not result in nor mal operation, perfor m the co nd u ctive te st of th e 1 0 BASE- T cable. HUB - FCH Cable Connection Test 1) Turn O N the M NT 3 switch on the FCH card. (m ake-busy-request) 2) M ake sure that system m essage (23-W ) FCH A lte rna te R ou tin g (sta rt) is d isp la ye d. 3) Turn O N the M B key on the FC H card.(m ake-busy) 4) Turn O N the M B key on the H UB card.(m ake-busy) 5) Unplug and plug the m odular connector a few tim es at each connector since the connection m ay be a poor contact. 6) If the above procedure does not result in norm al operation, perform the conductive test of the 10 BASE-T cable. modular connector modular connector HUB (PA-M96) HUB (PA-M96) FCH (PA-FCHA)DTI(PA-24DTR)MNT 3 MNT to L A N I (P Z -P C 19 ) A B B C C A MB MB
CHAPTER 7 NDA-24299 Page 172 Revision 1.0 TROUBLESHOOTING 23-S FCH Failure Notification (Detection)Figure 7-14 How to Replace HUB (PA-M96) Card W ARNING: When a H UB ca rd is pl aced in make-bu sy, a ll BASE-T i nte rfaces conn ected to t he HUB card become inoperative. ATTENTIONContents S tatic S e nsitive Handling Precautions Required 2 MB A n ti-s ta tic K it OPE 10 BASE-T HUB M B key operation 2 MBOPE 10 BASE-T HUB MB MB : 10 BASE-T cable W h e n th is M B k e y is se t in u p p o sitio n (Make-busy), all 10 BASE-T interfaces connected to this card becom e inoperative. 10 BASE-T Cable Disconnection MNT 3HUB(PA-M96) HUB(PA-M96) FCH(PA-FCHA)DTI (PA-24DTR) to LA N I (P Z-P C 19 ) [How to Replace HUB card] 1 ) P rov id e a nti-sta tic kit. 2) Turn O N the M NT3 switch of the FCH cards which are connected to the HUB card to be replaced. 3) M ake sure that system m essage (23-W ) FCH Alternate Routing (s tart) is d isp la ye d fo r the F C H c ards . 4) Turn O N the M B key on the HUB card. (m ake-busy) 5) Disconnect the 10 BASE-T cables from the card. 6 ) E x trac t th e H U B c ard from th e s lot. 7) Set key settings on the new HUB card. 8) Turn O N the M B key on the new HUB card. 9) M ount the new HUB card in the slot. 10) Turn OFF the M B key on the FCH card, and check the O PE lam p lights green. 1 1) T urn O F F the M N T 3 s w itc h o n th e FCH card. 12) M ake sure that system m essage (23-X) FCH Alternate Routing E n d N o tifica tio n is dis play ed.
NDA-24299 CHAPTER 7 Page 173 Revision 1.0 TROUBLESHOOTING 23-T FCH Fault Notification (Recovery) 8. 23-T FCH Fault Notification (Recovery) This message is displayed when the FCH (PA-FCHA) card which was detected as faulty is recovered. The message is displayed in the following format. Figure 7-15 23-T FCCH Fault Recovery Notification 1. xx0x xxxx xxxx xxxx 2. xxxx xxxx xxxx 0000......... MG UG FCH Mounting Location FCH Mounting Location MG: Module Group U: Unit (0-3) G: Group (00-23) FCH CKT No. Circuit Number of FCH (0 - 7) FLTINF: Fault Information Note FLTINF FLTINF (Fault Information) consists of the following: b0-b6 01H: ETHER Controller Initial NG (If this is indicated, replace the FCH (PA-FCHA) card) 02H: ETHER Link Failure 03H: Connection Failure b7 Kind of Circuit Card (This information is valid when b0-b6=03H: Connection Failure only) 0: FCCH/IPTRK 1: FGH ote: * See the next page for this information.
CHAPTER 7 NDA-24299 Page 174 Revision 1.0 TROUBLESHOOTING 23-U FCH Status Information Figure 7-15 23-T FCCH Fault Recovery Notification (Continued) 9. 23-U FCH Status Information Figure 7-16 illustrates the general format of the message that is displayed when the status change of FCH (PA- FCHA) card is detected, which includes “FCH Initial Setting Failure,” “ETHER Transfer Failure.” When this message is displayed, follow the procedure explained on a fault information basis. 1. xx0x xxxx xxxx xxxx 2. xxxx xxxx xxxx 0000 ...... LTINF=03H is indicated; 2 Bytes Recovery Port No. (Source) 4 Bytes IP Address of the destination FGH/Router on which connection failure recovered. Connection Operating Type 01=Client 02=Server Kind of Port 01=Port for FCCS Signaling 02=Port for Bch Controlling2 Bytes R e co very P o rt N o. (D e stin ation )R e c o v e ry S id e In fo rm a tio n 01=Not determined 02=Source side 03=Destination side } } } N ote : Refer to the previous page for this inform ation.Note
NDA-24299 CHAPTER 7 Page 175 Revision 1.0 TROUBLESHOOTING 23-U FCH Status Information Figure 7-16 23-U FCCH Status Information 9.1 FLTINF = 00H Initial Setting Failure Figure 7-17 illustrates the message that is displayed when the Ethernet Controller Initial Setting ends in failure. Note 1:FLTINF (Fault Information) consists of the following: OOH: Initial Setting Failure Notification 18H Spanning Tree Abnormal Answer Notification 1DH ETHER Transfer Failure Notification 1EH Spanning Tree Generation End Notification 1FH Spanning Tree Generation Start Notification 85H Check Sum Verify Failure Notification Note 2:When TRC = 1, the subsequent data indicates “Date Information” + “Primitive Contents” * The detailed fault information is explained on the following pages. 1. xx0x xxxx xxxx xxxx 2. xxxx xxxx xxxx xxxx......... MG U G FCH Mounting Location FCH Mounting Location MG: Module Group (0/1) U: Unit (0-3) G: Group (00-23) FCH CKT No. Circuit Number of FCH (0 - 7) FLTINF: Fault Information FLTINF TRC RS b0 b7b0 b7b0 b7b0 b7b0 b7 : : : : DATA* DATA* * The contents vary depending on FLTINF. 0 Note 1 Note 2