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NEC Neax 2400 Ipx Fusion Network System Manual

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    							CHAPTER 7 NDA-24299
    Page 166
    Revision 1.0
    TROUBLESHOOTING
    13-H/I/J Signaling Link Failure (Permanent)/(Temporary)/(Recovery)
    6.1 Repair Procedure
    13-H (Permanent)
    STEP 1: Make sure that the front cable is securely inserted. See Figure 7-10.
    Figure 7-10   FCH-DTI Connection
    STEP 2: Initialize the indicated FCH (PA-FCHA) card using the MB key. (MB key: Down➔ Up ➔ Down)
    See Figure 7-3. When the LED on the FCH card lights green and the related system messages are not
    displayed anymore, monitor the system for a while. Otherwise, move to STEP 3.
    STEP 3: Replace the FCH card, following the procedure in Figure 7-4. If the failure exists after card
    replacement, move to STEP 4.
    STEP 4: Replace the front cable labeled 10AL (10) FLT CA, since the cable is suspected as faulty.
    6.2 Repair Procedure
    13-I (Temporary)
    STEP 1: Make sure that the front cable is securely inserted. (See Figure 7-10.)
    STEP 2: If this message has been displayed once or twice, monitor the failure for a while. Otherwise, move to
    STEP 3.
    STEP 3: If 13-J (Recovery) has been displayed after this message, monitor the failure for a while. Otherwise,
    move to STEP 4.
     
    DTI
    FCH(PA-FCHA)DTI (PA-24DTR)
    FCHDTI
    CN210
    AL (10
    -) 
    FL
    10AL(10)FLT CA
    ATTENTIONContents
    S tatic  S e n s itiv e
    H a nd lin g
    P recautions Required
    10AL(10)FLT CA
    DTI
    FCH
    LED
    MBFCH
    DTI
    Firmly insert the connector on the front edge of the indicated F CH card.
    indicated FCH card
    FRONT VIEW 
    						
    							NDA-24299 CHAPTER 7
    Page 167
    Revision 1.0
    TROUBLESHOOTING
    23-S FCH Failure Notification (Detection)
    STEP 4: Initialize the indicated FCH (PA-FCHA) card using the MB key. (MB key: Down → Up → Down)
    See Figure 7-3. When the LED on the FCH card lights green and the related system messages are not
    displayed any more, monitor the system for a while. Otherwise, move to STEP 5.
    STEP 5: Replace the FCH card, following the procedure listed in Figure 7-4. If the failure exists after the card
    replacement, move to STEP 6.
    STEP 6: Replace the front cable labeled 10AL (10) FLT CA, since the cable is suspected as faulty.
    7. 23-S FCH  Failure Notification (Detection)
    This message is displayed when the FCH (PA-FCHA) card is faulty due to the phenomenons such as an ETHER
    controller initial failure.
    The message is displayed in the following format. If this message is displayed, check the related ETHER cables,
    following the procedure listed on the next page. 
    						
    							CHAPTER 7 NDA-24299
    Page 168
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    TROUBLESHOOTING
    23-S FCH Failure Notification (Detection)
    Figure 7-11   23-S FCH Failure Notification
    1. xx0x  xxxx  xxxx  xxxx           2. xxxx  xxxx  xxxx  xxxx.........*  Connection Failure, see the next page.
    MG
    UG
    FCH Mounting Location
    FCH Mounting Location
    MG: Module Group  
    U: Unit (0-3) 
    G: Group (00-23)FCH CKT No. b7    b6
    Circuit Number of FCH (0 - 7) FLTINF: Fault Information
    Note 1 FLTINF2: Fault Information2
    Note 2
    FLTINF
    FLTINF2
    FLTINF (Fault Information) consists of the following: 
    b0-b6 
    01H: ETHER Controller Initial NG (If this is indicated, replace the FCH (PA-FCHA) card) 
    02H: ETHER Link Failure 
    03H: Connection Failure 
     
    b7 
    Kind of Circuit Card (This information is valid when b0-b6=03H: Connection Failure only) 
    0:      FCCH/IPTRK 
    1:      FGH 
     
    FLTINF2 (Fault Information) consists of the following: 
    01H: Configuration Error 
    02H: ETHER Controller Reset Invalid 
    03H: ETHER Controller Initial NG 
    04H: MAC Address NG 
    This information is valid when FLTINF=01H: ETHER Controller Initial only 
      ote 1:
    ote 2:
    b0
    *The detailed fault information for 03H indication is explained on the next page. 
      
    						
    							NDA-24299 CHAPTER 7
    Page 169
    Revision 1.0
    TROUBLESHOOTING
    23-S FCH Failure Notification (Detection)
    Figure 7-11 23-S FCH Failure Notification (Continued)
    1. xx0x xxxx xxxx xxxx 2. xxxx xxxx xxxx xxxx ......
    FLTINF=03H is indicated;
     
     
         
         
      
      
      
     
           
           
           
           
          
           F a u lt D e ta il 
    Identification   
    2 Bytes 
    Faulty Port N o. (Source)
    4 Bytes 
    IP Address of the destination FG H /Router 
    on w hich connection failure occurs.
    Connection O perating Type 
    01=C lient 
    02=Server
    Kind of Port 
    01=Port for FC CS Signaling 
    0 2 = P o rt fo r B c h  C o n tro llin g2 Bytes 
    Faulty Port No. (D estination)F a u lty  S id e  In fo rm a tio n  
    01=Not determ ined 
    02=Source side 
    03=Destination side
     
    }
    }}
    Note 1:Refer to the previous page for this information.
    Note 2:Failure Detail Identification consists of the following:
    02=TCP Link Error
    Probable causes are:
    KEEP ALIVE packet time out
    CP packet sending failure
    ST packet receiving
    CMP (Information unable to reach the destination) receiving
    CMP (Parameter irregular information) receiving
    11=Receiving Packet Error 1 (Sending/Receiving of User Information is started; however, Time Out occurs because the
    sending/receiving have not completed within the determined time period.
    12=Receiving Packet Error 2 (When User Header Information included in receiving packet is searched, but “Not-found”
    state continues over the determined time period.
    13=Receiving Packet Error 3 (Time out occurs because User data following the User Header Information has not received
    completely within the determined time period.
    Note 2 Note 1 
    						
    							CHAPTER 7 NDA-24299
    Page 170
    Revision 1.0
    TROUBLESHOOTING
    23-S FCH Failure Notification (Detection)
    7.1 Repair Procedure
    STEP 1: Make sure that the related Ethernet cables are securely inserted into the connectors. See Figure 7-12.
    If not, securely insert the cable and confirm whether System Message 23-T FCH Fault Recovery
    Notification is displayed as the result of cable insertion. If no fault is found in this step, move to STEP
    2.
    STEP 2: The following equipment is suspected to be faulty. Check for each item:
    Ethernet cables (10 BASE-T cables)
     ← See Figure 7-13 “How to Check 10 BASE-T cables.”
    HUB (PA-M96) 
    ← See Figure 7-14 “How to Replace HUB (PA-M96) card.”
    FCH (PA-FCHA) 
    ← See Figure 7-4 “How to Replace FCH (PA-FCHA) card.”
    Figure 7-12   10 BASE-T Cable Connection Check
    PIM 0 PIM 1
    HUB
    ATTENTIONContents
    S ta tic S e n sitive
    Handling
    Precautions Required
    LANI
    DTI
     
    DTI
    (PA-M96)
    LANI
    FCH card indicated  
    by system  m essage
    (PA-M 96)HUB
    FCH (PA-FCHA) Check the connectors surrounded by a dotted circle in the case of this particular syste m configuration.
    : 10 BASE-T cable
    Note:10 BASE-T cable connections may differ depending on system configuration.  
    						
    							NDA-24299   CHAPTE R 7
    P ag e 171
    Re visi on 1 .0
    TROUBL ESHOOTING
    2 3-S  F C H  Failu re Not ifi c at ion  (D ete ction)
    F ig ure  7-1 3     H ow to Check 10 BASE-T Cables
    W ARNING:  
    When a H UB ca rd  is pl aced in make-bu sy, a ll BASE-T i nte rfaces conn ected  to  t he
    HUB card become inoperative.
    ATTENTIONContents
    S ta tic  S e n sitiv e
    Handling
    Precautions Required
    2
    MBOPE
    10 BASE-T
    : 10 BASE-T cable
    Unplug and plug the  modular connector
    MB MB
             H U B -H U B  C ab le  C o nn e ctio n  T es t 
     
    1) Turn O N  the M N T sw itch of the FC H cards   which  are connec
    ted 
         to the both HUB cards. 
     
    2) M ake sure that system  m essage (23-W ) FC H Alternate R outing  
        (sta rt) is d isp la ye d  fo r e a ch F C H . 
     
    3) Turn ON the M B key on the both HUB cards. 
     
    4) Unplug and plug the m odular connector a few tim es at each conne- 
        ctor since the connection m ay be a poor contact. 
     
    5) If the above proc edure does not result in  nor mal  operation, perfor m  
        the conductive test of the 10  BASE-T cable. 
                  H U B -L A N I C a b le  C o n n e c tio n  T e s t 
     
    1) Turn ON the M NT3 switch of the FCH cards which are connected 
         to  th e b oth  H U B  ca rd s. 
     
    2) M ake sure that system  m ess age (23-W ) FCH Alternate Routing (start) 
        is displayed for each FCH. 
     
    3) Turn ON the M B key on the HUB card. 
     
    4) Unplug and plug the m odular connector a few tim es at each connector 
         since the connection m ay be a poor contact. 
     
    5) If the above procedure does not result in nor mal operation, perfor m the  
         co nd u ctive  te st of th e   1 0  BASE- T  cable. 
                  HUB - FCH Cable Connection Test 
     
    1) Turn O N the M NT 3 switch on the FCH card. (m ake-busy-request)  
    2) M ake sure that system  m essage (23-W ) FCH 
         A lte rna te R ou tin g  (sta rt) is d isp la ye d. 
    3) Turn O N  the M B key on the FC H  card.(m ake-busy) 
    4) Turn O N  the M B key on the H UB  card.(m ake-busy) 
    5) Unplug and plug the m odular connector a few 
         tim es at each connector since the connection m ay 
        be a poor contact.  
    6) If the above procedure does not result in norm al operation, 
         perform  the conductive test of  the 10  BASE-T cable.  
        
     
    modular  
    connector
    modular  
    connector
    HUB (PA-M96)
    HUB (PA-M96) FCH (PA-FCHA)DTI(PA-24DTR)MNT 3
    MNT
     to  L A N I  
    (P Z -P C 19 )
    A
    B
    B
    C
    C A
    MB
    MB 
    						
    							CHAPTER 7 NDA-24299
    Page 172
    Revision 1.0
    TROUBLESHOOTING
    23-S FCH Failure Notification (Detection)Figure 7-14   How to Replace HUB (PA-M96) Card
    W ARNING:  
    When a H UB ca rd  is pl aced in make-bu sy, a ll BASE-T i nte rfaces conn ected  to  t he
    HUB card become inoperative.
    ATTENTIONContents
    S tatic S e nsitive
    Handling
    Precautions Required
    2
    MB
    A n ti-s ta tic K it
    OPE
    10 BASE-T
    HUB
    M B key operation
    2
    MBOPE
    10 BASE-T HUB
    MB
    MB
    : 10 BASE-T cable
    W h e n  th is  M B  k e y is  se t in  u p  p o sitio n
    (Make-busy), all 10 BASE-T interfaces
    connected to this card becom e 
    inoperative.
    10 BASE-T Cable Disconnection
    MNT 3HUB(PA-M96) HUB(PA-M96) FCH(PA-FCHA)DTI (PA-24DTR)
     to  LA N I 
    (P Z-P C 19 )
    [How to Replace HUB card]
    1 ) P rov id e a nti-sta tic  kit.
    2) Turn O N the M NT3 switch of the FCH cards which are connected
         to the HUB card to be replaced.
    3) M ake sure that system  m essage (23-W ) FCH Alternate Routing
        (s tart) is d isp la ye d fo r the  F C H  c ards .
    4) Turn O N the M B key on the HUB card. (m ake-busy)
    5) Disconnect the 10 BASE-T cables from the card.
    6 ) E x trac t th e H U B  c ard  from  th e s lot.
    7) Set key settings on the new HUB card.
    8) Turn O N the M B key on the new HUB card.
    9) M ount the new HUB card in the slot.
    10) Turn OFF the M B key on the FCH
     card, and check the O PE lam p
    lights green. 
    1 1) T urn O F F  the  M N T 3 s w itc h o n th e
    FCH card.
    12) M ake sure that system  m essage
    (23-X) FCH Alternate Routing
    E n d N o tifica tio n is  dis play ed. 
    						
    							NDA-24299 CHAPTER 7
    Page 173
    Revision 1.0
    TROUBLESHOOTING
    23-T FCH Fault Notification (Recovery)
    8. 23-T  FCH Fault Notification (Recovery)
    This message is displayed when the FCH (PA-FCHA) card which was detected as faulty is recovered. The
    message is displayed in the following format.
    Figure 7-15   23-T FCCH Fault Recovery Notification
    1. xx0x  xxxx  xxxx  xxxx           2. xxxx  xxxx  xxxx  0000.........
    MG
    UG
    FCH Mounting Location
    FCH Mounting Location
    MG: Module Group  
    U: Unit (0-3) 
    G: Group (00-23)
    FCH CKT No.
    Circuit Number of FCH (0 - 7) FLTINF: Fault Information
    Note FLTINF
    FLTINF (Fault Information) consists of the following: 
    b0-b6 
    01H: ETHER Controller Initial NG (If this is indicated, replace the FCH (PA-FCHA) card) 
    02H: ETHER Link Failure 
    03H: Connection Failure 
     
    b7 
    Kind of Circuit Card (This information is valid when b0-b6=03H: Connection Failure only) 
    0:  FCCH/IPTRK 
    1:      FGH 
     
    ote:
    *  See the next page for this information. 
    						
    							CHAPTER 7 NDA-24299
    Page 174
    Revision 1.0
    TROUBLESHOOTING
    23-U FCH Status Information
    Figure 7-15   23-T FCCH Fault Recovery Notification (Continued)
    9. 23-U FCH Status Information
    Figure 7-16 illustrates the general format of the message that is displayed when the status change of FCH (PA-
    FCHA) card is detected, which includes “FCH Initial Setting Failure,” “ETHER Transfer Failure.” When this
    message is displayed, follow the procedure explained on a fault information basis. 
    1. xx0x xxxx xxxx xxxx
    2. xxxx xxxx xxxx 0000 ......
    LTINF=03H is indicated;
    2 Bytes 
    Recovery Port No. (Source)
    4 Bytes 
    IP Address of the destination FGH/Router 
    on which connection failure recovered.
    Connection Operating Type 
    01=Client 
    02=Server
    Kind of Port 
    01=Port for FCCS Signaling 
    02=Port for Bch Controlling2 Bytes 
    R e co very P o rt N o. (D e stin ation )R e c o v e ry  S id e  In fo rm a tio n  
    01=Not determined 
    02=Source side 
    03=Destination side
     
    }
    }
    }
    N ote : Refer to the previous page for this inform ation.Note  
    						
    							NDA-24299 CHAPTER 7
    Page 175
    Revision 1.0
    TROUBLESHOOTING
    23-U FCH Status Information
    Figure 7-16   23-U FCCH Status Information
    9.1 FLTINF = 00H Initial Setting Failure
    Figure 7-17 illustrates the message that is displayed when the Ethernet Controller Initial Setting ends in failure.
    Note 1:FLTINF (Fault Information) consists of the following:
    OOH: Initial Setting Failure Notification
    18H Spanning Tree Abnormal Answer Notification
    1DH ETHER Transfer Failure Notification
    1EH Spanning Tree Generation End Notification
    1FH Spanning Tree Generation Start Notification
    85H Check Sum Verify Failure Notification
    Note 2:When TRC = 1, the subsequent data indicates “Date Information” + “Primitive Contents”
    * The detailed fault information is explained on the following pages.
    1. xx0x  xxxx  xxxx  xxxx           2. xxxx  xxxx  xxxx  xxxx.........
    MG
    U
    G
    FCH Mounting Location
    FCH Mounting Location
    MG: Module Group (0/1) 
    U: Unit (0-3) 
    G: Group (00-23)
    FCH CKT No.
    Circuit Number of FCH (0 - 7) FLTINF: Fault Information
    FLTINF
    TRC RS
    b0 b7b0 b7b0 b7b0 b7b0 b7
    :
    :
    : :
    DATA* DATA*
    * The contents vary depending on FLTINF.
    0
      Note 1
    Note 2 
    						
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