NEC Neax 2000 Ivs2 General Description Manual
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Chapter 4 Equipment Description Miscellaneous Trunk NEAX2000 IVS2 General Description NDA-24293, Issue 2 Page 37 Miscellaneous Trunk System I/O, OAI, ACD Voice Mail EQUIPMENT NAMEFUNCTIONAL NAMEFUNCTION PN-DK00 DK 8-circuit External Relay Control/External Key Scan Card PN-CFTA CFT 6/10 Party Conference Trunk Card PN-CFTB CFT 6 Party Conference Trunk Card PN-2DATA DAT 2-line Digital Announcement Trunk Card PN-4DATC DAT 4-line Digital Announcement Trunk Card PZ-8PFTB PFT 8-line Power Failure Transfer...
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NEAX2000 IVS2 General Description Page 38NDA-24293, Issue 2 Wireless Chapter 4 Equipment Description Wireless Remote PIM *These cards are subject to availability. Optical Interface EQUIPMENT NAMEFUNCTIONAL NAMEFUNCTION PN-2CSIA CSI 2-line Zone Transceiver Interface Card PN-SC03-A CSH CS (ZT) Handler Card PN-AP00-A DBM Data Base Module Card for WCS Roaming function One card per WCS system. SPN-SC01 DCH-Q Q931 Protocol Handler for Wireless Roaming EQUIPMENT NAMEFUNCTIONAL NAMEFUNCTION PN-DAIA DAI...
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NEAX2000 IVS2 General Description NDA-24293, Issue 2 Page 39 Chapter 5 Feature Description Account Code This feature, when used with Station Message Detail Recording (SMDR), allows station users and Attendants to enter a cost accounting or client billing code (up to 16 digits) into the system. Add-On Module This feature allows the Add-On Module to be combined with a Multiline Terminal when there are insufficient line or trunk keys provided at the Multiline Terminal. When the EDW-48-2 unit keys are...
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NEAX2000 IVS2 General Description Page 40NDA-24293, Issue 2 Announcement Service Chapter 5 Feature Description Announcement Service This feature allows station users to record messages on Digital Announcement Trunk (DAT) cards. When a station user dials the feature access code for this feature, the user receives the corresponding message from the system. Answer Key An Answer Key is provided on all Multiline Terminals. The Answer Key can be used to answer incoming calls on outside lines, and primary or...
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Chapter 5 Feature Description Attendant Console NEAX2000 IVS2 General Description NDA-24293, Issue 2 Page 41 Attendant Called/Calling NumberThis feature provides a display of the station number and station name on the Attendant Console during an Attendant-to-station connection. During an Attendant-to-trunk connection, the same display shows the trunk route designation and a trunk identification code (4 digits). Attendant Call SelectionThis feature allows assignment of keys on the Attendant Console...
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NEAX2000 IVS2 General Description Page 42NDA-24293, Issue 2 Attendant Console Chapter 5 Feature Description Call Processing IndicationThis feature provides visual indications of all calls being processed or awaiting processing at the Attendant Console. Call QueuingThis feature provides the Attendant the ability to handle a series of exchange network calls in the order of their arrival, (first in, first out) thereby eliminating unnecessary delays. Call SplittingThis feature allows the Attendant to...
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Chapter 5 Feature Description Attendant Delay Announcement NEAX2000 IVS2 General Description NDA-24293, Issue 2 Page 43 Pushbutton Calling - Attendant OnlyThis feature permits an operator to place all calls over Dual-Tone, Multi-Frequency (DTMF) lines from the pushbutton keypad on the Attendant Console. Serial CallThis feature is activated by the Attendant when an incoming calling party wishes to speak with more than one internal party. When the internal station subsequently disconnects from the...
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NEAX2000 IVS2 General Description Page 44NDA-24293, Issue 2 Authorization Code Chapter 5 Feature Description Authorization Code An Authorization Code is a numerical code which will temporarily change a station’s Class of Service to a Class of Service assigned to that Authorization Code. This new Class of Service allows access to trunks, dialing patterns, and/or features that would otherwise be restricted. Automated Attendant This feature allows the system to answer incoming trunk calls. The system will...
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Chapter 5 Feature Description Automatic Call Distribution with Management Information System (MIS) NEAX2000 IVS2 General Description NDA-24293, Issue 2 Page 45 Queue Size Control - ACDOn incoming DID/Tie line calls, the system can be assigned a threshold which limits the number of calls in queue. When the queue size threshold is exceeded, incoming callers are connected to busy tone. Silent Monitor - ACDThis feature provides the ACD group supervisor with the ability to monitor a call to an ACD agent....
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NEAX2000 IVS2 General Description Page 46NDA-24293, Issue 2 Background Music Chapter 5 Feature Description Background Music Background Music can be provided on a dial-up basis over Multiline Terminal speakers. Incoming voice announcements, ringing and recalls override Background Music. Up to 10 music programs can be offered. Boss / Secretary Calling A secretary with a Multiline Terminal can use an appearance of the boss extension to screen calls for that extension, and announce and/or transfer calls to...