NEC Neax 2000 Ivs Matworx 32 User Guide

							MATWorX 32 User’s Guide
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Getting Star ted
3 PBX power is off
3 A valid station number is not assigned to the 
built-in PBX modem
+ 
Busy Signal 
Action: Listen to the modem while it dials to 
determine that a busy signal is received.
Reasons:
3 Incorrect phone number
3 PBX modem is being accessed by another 
user 
+ 
Ring and Answer, but no connect 
messa
ge 
Action: Listen to the modem while it dials to 
determine that the PBX answered. Watch for a 
Connect message.
Reasons:
3 PC modems highest speed is less than the 
PBX modems speed
3 Inappropriate initialization string
+ 
Connect message, but no carrier detect 
messa
ge 
Action: Listen to the modem while it dials to 
determine that an answer was received. Watch 
for the Connect message, followed by the 
Carrier Detect message.
Reason: Possible incorrect PBX command.
Do not use PBX Command 40, YY=11, Second 
Data = 5.
Note:If you are an advanced user, you can change 
any of the PBX configuration settings using 
the 
PBX Configuration dialog. This dialog 
is accessed from the PAM by selecting 
PBX 
Configuration
 from the Edit menu, then 
selecting 
Dialog View. 
						

							Getting Started
MATWorX 32 User’s Guide
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Disconnecting from the PBX
This procedure explains how to disconnect from a 
PBX when you are finished working with it.
1. Click the 
Disconnect button on the MATWorX 
32 Taskbar. The 
Disconnect from PBX dialog 
displays (Figure 4-6). 
Figure 4-6 Disconnect from PBX Dialog
2. Click the 
OK button. MATWorX 32 disconnects 
from the PBX.
Exiting MATWorX 32
This procedure explains how to exit MATWorX 32 
when you are finished working in the program. It is 
recommended to close all open MATWorX 32 Add-
Ins and applications that may running before exiting 
the program.
1. Access the MATWorX 32 Taskbar (Figure 4-7). 
Figure 4-7 MATWorX 32 Taskbar
2. Click the 
Exit Dialog button   in the upper 
right corner of the dialog.
You have now successfully shutdown MATWorX 32. 
						

							MATWorX 32 User’s Guide
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Getting Star ted
This page is for your notes. 
						

							PBX Access Module (PAM)
MATWorX 32 User’s Guide
NDA-24215 Revision 1.0 Page 37
Chapter 5 PBX Access Module (PAM)
In this chapter you learn about the following:
uWhat’s the PAM?
uPAM Communication Overview
uPAM Online Help
What’s the PAM?
The PAM (Figure 5-1) is an application that acts as a 
gateway between MATWorX 32 tools and a 
NEAX2000 IVS PBX. It provides connection and 
communication links for programming the PBX. 
When you start MATWorX 32, the PAM 
automatically starts. Then, when MATWorX 32 tools 
need access to the PBX, they send Maintenance 
Operation Console (MOC) commands to the PAM. 
This operation is transparent to the user. It is not 
necessary for you to manually use the PAM. However, 
you can use its features if you are familiar with the 
PBXs MOC mode, and you want more control at the 
MOC level. 
Figure 5-1 PAM Dialog 
						

							MATWorX 32 User’s Guide
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PBX Access Module (PAM)
You can use the PAM to:
uModify a dial-up profile (PBX configuration) for 
each PBX you access. Use the PBX Configuration 
Wizard to create dial-up profile.
uConnect to and disconnect from available PBXs. 
However, when using MATWorX 32 the 
recommended way to do this is with the 
PBX 
Connect and 
PBX Disconnect buttons on the 
MATWorX 32 Taskbar.
uView a real-time log of the transactions between 
the PAM and the PBX.
uSend any of the NEAX2000 IVS PBX commands 
to the PBX.
PAM Communication Overview
The PAM provides an Application Programming 
Interface (API) that:
uProvides high-level Object Linking and 
Embedding (OLE) commands that can be used by 
Windows-based applications, such as MATWorX 
32 tools, to retrieve and program PBX data.
uEnsures all OLE client applications yield enough 
time to each other to complete command 
transactions with the PBX. 
						

							PBX Access Module (PAM)
MATWorX 32 User’s Guide
NDA-24215 Revision 1.0 Page 39
Figure 5-2 represents the communication flow 
between MATWorX 32 tools, the PAM, and the PBX. 
Figure 5-2 PAM Communication Flow
PAM Online Help
The PAM application contains its own context-
sensitive online Help system. This guide provides a 
simple overview to the features and capabilities of the 
PAM. For more detailed information, including 
procedures and detailed descriptions, access the PAM 
online Help system. 
						

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PBX Access Module (PAM)
Accessing PAM Online Help
There are several ways to access and use the PAM 
online Help system.
uTo access the main Help contents, select 
Help 
Contents F1 from the 
Help menu on the PAM 
menu bar. You can also access the main Help 
contents by selecting 
Pro
grams / MATWorX 32 / 
PA M  H e l p from the 
Start taskbar.
uTo display Help for the current PAM dialog, press 
F1.
uTo display What’s This? Help, click the 
What’s 
This?   button on the title bar of the dialog, 
then click on a field or button to display a pop-up 
description of the field or button.
uTo display What’s This? Help, position your cursor 
over a field or button and click your right mouse 
button to display the 
What’s This? floating 
menu.
Then click on the floating menu to display the pop-
up description of the field or button.
uTo display Tool Tips for a button, place your cursor 
over the button for one or two seconds, then a small 
pop-up window displays with the button’s 
description. 
						

							Add-Ins
MATWorX 32 User’s Guide
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Chapter 6 Add-Ins
In this chapter you learn about the following:
uWhat’s an Add-In?
uFour categories of Add-Ins
uInstalling an Add-In
uStarting an Add-In?
uRemoving an Add-In 
uAdd-In Online Help
What’s an Add-In?
Add-Ins are the basic tools of MATWorX 32. Each one 
acts like a separate application by providing you with 
specialized capabilities to program PBX features and 
functions. Using Add-Ins, you can program a PBX 
with information like station and trunk assignments, 
numbering plan data, and caller ID to name a few.
MATWorX 32 comes with several Add-Ins that can be 
accessed from the Taskbar. You can run multiple Add-
Ins at the same time. In addition, you can create 
custom Add-Ins for specialized business solutions by 
purchasing a developer’s kit from NEC or an 
authorized NEC dealer.
Add-Ins can be added (installed) and removed from 
the MATWorX 32 taskbar. When an Add-In is 
removed, it is not deleted from the program, rather it is 
only removed from the Taskbar. It can be easily added 
back with just a few clicks of the mouse. This way you 
can customize the Taskbar with only the Add-Ins that 
you use on a regular basis. 
						

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Add-Ins
Four Categories of Add-Ins
Features
Feature Add-Ins (Figure 6-1) simplify PBX return 
values by translating them from an encrypted code into 
a meaningful message. 
Software ID and 
Displa
y 
Issue are two examples of this type of Add-In. 
Figure 6-1 Feature Add-Ins
Enhanced Features
Enhanced Feature Add-Ins (Figure 6-2) use one or 
more related commands to setup a specific task or 
feature within the PBX. For example, the 
Caller ID 
Add-In uses multiple commands such as command 30, 
09, 05, 06, 08, etc. to setup this enhanced feature in the 
PBX. 
Figure 6-2 Enhanced Feature Add-Ins 
						

							Add-Ins
MATWorX 32 User’s Guide
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Commands
Command Add-Ins (Figure 6-3) enable you to setup 
data within the PBX for one particular command. For 
example, 
Trunk Data and 
Trunk Route Add-Ins 
represent commands 30 and 35, respectively. 
Figure 6-3 Command Add-Ins
Wizards
Wizard Add-Ins (Figure 6-4) provide a simple way to 
perform difficult tasks by walking you through a series 
of questions in an automated process. The answers are 
then used by the program to perform the task. For 
example, the 
PBX Confi
guration Wizard 
automatically configures the communication 
connection between the PC and the PBX. 
Figure 6-4 Wizard Add-Ins