NEC Neax 2000 Ivs Matworx 32 User Guide
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NDA-24215 ISSUE 1 STOCK # 151942 MATWorX™ 32 User’s Guide December, 1997 NEC America, Inc. ®
LIABILITY DISCLAIMER NEC America, Inc. reserves the right to change the specifications, functions, or features, at any time, without notice. NEC America, Inc. has prepared this document for the exclusive use of its employees and customers. The information contained herein is the property of NEC America, Inc. and shall not be reproduced without prior written approval from NEC America, Inc. NEAX, MATWorX, DESIWorX, and D term are registered trademarks of NEC Corporation. Copyright 1997 NEC America, Inc. Printed in the USA All other brand or product names are or may be trademarks or registered trademarks of, and are used to identify products or services of, their respective owners. MS-DOS and Microsoft are registered trademarks of Microsoft Corporation. Microsoft Windows 95 and Windows NT are trademarks of Microsoft Corporation.
MATWorX 32 User’s Guide NDA-24215 Revision 1.0 Page i NDA-24215 December, 1997 NEAX2000 IVS MATWorX 32 User’s Guide Table of Contents Page Chapter 1 About This Guide .................................. 1 Purpose of This Guide ................................ 1 How This Guide is Organized ..................... 1 Chapter 2 MATWorX 32 Overview ......................... 5 What’s MATWorX 32? ................................. 5 MATWorX 32 Tools ..................................... 6 Add-Ins ................................................ 6 MACH Script Editor ............................. 6 PBX Configuration Wizard ................... 6 MATWorX 32 Applications .......................... 7 PBX Access Module (PAM) ................. 7 Scheduler ............................................ 7 DESIWorX ........................................... 7 Introduction to Working in Windows 95....... 8 Navigating Through the MATWorX 32 Taskbar ....................................................... 8 PBX Menu ........................................... 9 System Menu....................................... 9 Station Menu ..................................... 10 Number Plan Menu ............................ 10 Trunk Menu ....................................... 10 Features Menu .................................. 10 Add-Ins Menu .................................... 11 Applications Menu ............................. 11 Help Menu ......................................... 12 Working with MATWorX 32 Dialogs and Buttons...................................................... 13 Printing a Report ....................................... 17 Chapter 3 Installing MATWorX 32 ....................... 19 System Requirements .............................. 19 MATWorX 32 Installation Instructions ....... 20
MATWorX 32 User’s Guide Page ii NDA-24215 Revision 1.0 Table of Contents (Continued) Page Chapter 4 Getting Started .................................... 27 Starting MATWorX 32 ............................... 27 Connecting to a NEAX2000 IVS PBX ....... 29 Using the PBX Configuration Wizard . 29 Establishing the Connection .............. 30 Troubleshooting a Failed Connection 31 Disconnecting from the PBX .............. 35 Exiting MATWorX 32 ................................. 35 Chapter 5 PBX Access Module (PAM) ................. 37 What’s the PAM? ....................................... 37 PAM Communication Overview ................. 38 PAM Online Help ....................................... 39 Accessing PAM Online Help .............. 40 Chapter 6 Add-Ins ................................................. 41 What’s an Add-In?..................................... 41 Four Categories of Add-Ins ....................... 42 Features............................................. 42 Enhanced Features ........................... 42 Commands ........................................ 43 Wizards .............................................. 43 Installing an Add-In ................................... 44 Starting an Add-In ..................................... 45 Removing an Add-In ................................. 45 Add-In Online Help.................................... 47 Chapter 7 MACH Script Editor ............................. 49 What’s the MACH Script Editor? ............... 49 Starting the MACH Script Editor ............... 50 MACH Script Editor Online Help ............... 50 Chapter 8 Scheduler ............................................. 51 What’s a Scheduler? ................................. 51 Starting the Scheduler .............................. 52 Scheduler Online Help .............................. 52 Accessing Scheduler Online Help ..... 53
MATWorX 32 User’s Guide NDA-24215 Revision 1.0 Page iii Table of Contents (Continued) Page Chapter 9 DESIWorX ............................................ 55 What’s DESIWorX? ................................... 55 Starting DESIWorX ................................... 56 DESIWorX Online Help ............................. 56 Accessing DESIWorX Online Help .... 56 Chapter 10 MATWorX 32 Online Help ................... 57 Online Help Features ................................ 57 Accessing the Online Help System ........... 57 Main Help Contents ........................... 58 Dialog-level Help ............................... 58 What’s This? Help ............................. 58 Tool Tips ............................................ 58 Printing Help Topics .................................. 59 Tip:..................................................... 59 Appendix A Extended Command Set..................... 61 Appendix B Error Codes ......................................... 65 Series 100 Error Codes ............................ 65 Series 200 Error Codes (currently not implemented) ............................................ 66 Series 300 Error Codes ............................ 67 Series 400 Error Codes ............................ 69 Appendix C Directory and File Structure............... 71
MATWorX 32 User’s Guide Page iv NDA-24215 Revision 1.0 List of Figures Figure Title Page Figure 2-1 MATWorX 32 Taskbar ............................9 Figure 2-2 Print Preview Dialog .............................17 Figure 3-1 Run Dialog ............................................21 Figure 3-2 MATWorX Install Dialog .......................21 Figure 3-3 Welcome Dialog ...................................22 Figure 3-4 Software License Agreement ...............22 Figure 3-5 Readme Information Dialog ..................23 Figure 3-6 Choose Destination Location Dialog ....23 Figure 3-7 Select Program Folder Dialog ..............24 Figure 3-8 Start Copying Files Dialog ....................24 Figure 3-9 Setup Progress Windows .....................25 Figure 3-10 Setup Complete Dialog ........................25 Figure 4-1 Starting MATWorX 32 ..........................27 Figure 4-2 User Information Dialog ........................28 Figure 4-3 MATWorX 32 Taskbar ..........................28 Figure 4-4 PBX Configuration Wizard Dialog ........30 Figure 4-5 Connection to PBX Dialog ....................30 Figure 4-6 Disconnect from PBX Dialog ................35 Figure 4-7 MATWorX 32 Taskbar ..........................35 Figure 5-1 PAM Dialog ..........................................37 Figure 5-2 PAM Communication Flow ...................39 Figure 6-1 Feature Add-Ins ....................................42 Figure 6-2 Enhanced Feature Add-Ins ..................42 Figure 6-3 Command Add-Ins ...............................43 Figure 6-4 Wizard Add-Ins .....................................43 Figure 6-5 Add-Ins Manager Dialog .......................44 Figure 6-6 Add-Ins Components Dialog ................44 Figure 6-7 Add-In Installed Dialog .........................45 Figure 6-8 Add-Ins Manager Dialog .......................46 Figure 6-9 Add-In Removed Dialog .......................46 Figure 7-1 MACH Script Editor Dialog ...................49 Figure 8-1 Scheduler Dialog ..................................51 Figure 9-1 DESIWorX Dialog .................................55 Figure C-1 Directory and File Structure ..................71
MATWorX 32 User’s Guide NDA-24215 Revision 1.0 Page v List of Tables Figure Title Page Table 3-1 System Requirements ........................... 19
About This Guide MATWorX 32 User’s Guide NDA-24215 Revision 1.0 Page 1 Chapter 1 About This Guide Purpose of This Guide This user guide contains useful information that will help you successfully install and use the MATWorX 32 program. Included are highlights about many key features of the program including the MATWorX 32 Taskbar, PBX Access Module (PAM), Add-Ins, PBX Configuration Wizard, MACH Script Editor, Scheduler, DESIWorX, Extended Command Set, Error Codes, and the Online Help System. This guide is designed to be a supplement to the MATWorX 32 online Help system. The Help system provides context-sensitive information and procedures that will help you perform tasks using MATWorX 32. Refer to Chapter 10 “MATWorX 32 Online Help” for more information about the Help system and how to access it. How This Guide is Organized The MATWorX 32 User’s Guide is divided into the following chapters: uMATWorX 32 Overview describes the MATWorX 32 program, its features, buttons, Taskbar selections, Add-Ins, and application tools. uInstalling MATWorX 32 describes the necessary hardware (computer equipment) required to efficiently run the MATWorX 32 program as well as procedures for installing MATWorX 32 on your computer’s hard disk. uGetting Started describes how to launch and exit MATWorX 32 and configure a PBX using the Wizard feature.
MATWorX 32 User’s Guide Page 2 NDA-24215 Revision 1.0 About This Guide uPBX Access Module (PAM) describes the process of how MATWorX 32 applications communicate with the PBX via the PAM. The PAM is a gateway for 32-bit Microsoft Windows applications to connect to the NEAX2000 IVS PBX. uAdd-Ins describes the concept of Add-Ins, including what they are and how they work, as well as how to add and remove them. Add-Ins are the basic tools of MATWorX 32. Users can also create custom Add-Ins for specialized business solutions by purchasing a developer’s kit from NEC or an authorized NEC dealer. uMACH Script Editor describes the concept and operation of the MOC Accelerated Command Heap (MACH) window. This window is a separate and powerful tool that is integrated into the MATWorX 32 software. It is similar to working with the Maintenance Operation Console (MOC), but provides much more functionality by enabling you to create a list of NEAX2000 IVS commands (a script) which you can save and run at any time. uScheduler describes the features and operations of the Scheduler application. Using the Scheduler, you can build a series of MOC commands and save them in a script. Then you can simply run the script instead of manually typing them each time you need them. You can also schedule the script to run at certain times during a day, week, or month. You can build complex scripts that can modify NEAX2000 IVS behavior at scheduled times. uDESIWorX describes the features and operations of the DESIWorX application. Using DESIWorX, you can create labels for the function keys of the Dterm stations on your NEAX2000 IVS. These labels are saved in a database. You can enter function key caption information for the label, and you can print the labels to be placed on the Dterm.
About This Guide MATWorX 32 User’s Guide NDA-24215 Revision 1.0 Page 3u MATWorX 32 Online Help describes the online Help system in detail as well as how to access it and print Help topics. uAppendix A lists the Extended Command Set that you can use in conjunction with the MACH Script Editor window. The Extended Command Set characters are modifiers you type in front of a NEAX2000 IVS command on the MACH Script Editor window. Using Extended Commands can greatly reduce the number of commands needed to perform certain tasks. uAppendix B lists the error codes and related descriptions for the entire MATWorX 32 program. uAppendix C describes the directory structure, files, and file locations of the MATWorX 32 suite of applications installed on your computer.