NEC Infoset 408 Vm Voice Processing System Managers Guide

InfoSet 408 System Manager’s Guide 2 - 7
Issue 1NEC America, Inc.
 
Refer to:
Setup Information Record on page 3-1
Setting Up Your System Schedule on page 3-4
Ongoing Maintenance on page 5-1
Creating A Special Opening Greeting For Holidays on page 5-1
2.3 Determining the System Schedule
The system schedule that you define determines when your
system is in day mode and when it is in night mode. Day mode
is active during your normal business operating hours. When
day mode is active, callers hear the...

Issue 1NEC America, Inc.
2 - 8 InfoSet 408 System Manager’s Guide
Night mode is active during all hours outside your
normal business hours, defined by the system
schedule you set. When night mode is active, callers
hear the night greeting, and external callers who need
assistance are routed to the Operator mailbox to
leave a message.
Note:A third operating mode, holiday mode, overrides your
normal system schedule. When holiday mode is active,
callers hear the holiday greeting and callers who need...

InfoSet 408 System Manager’s Guide 2 - 9
Issue 1NEC America, Inc.
Interval B: 
9–12, Sat.
If you close for lunch from 1:00 to 2:00 each day, such
as:
9 A.M.–1 P.M., 
2 P.M.–5 P.M., 
Mon.–Sat.
Use intervals A and B
Interval A: 
9–1, Mon.–Sat.
Interval B: 
2–5, Mon.–Sat.
Refer to:
Recording Your Opening Greeting on page 3-3
Setting Up Your System Schedule on page 3-4
Ongoing Maintenance on page 5-1 

Setting Up Your System3 - 1
Setting Up Your System
 
SECTION  1  UNDERSTANDING YOUR SYSTEM SETUP
As part of installation, your technician sets up InfoSetm 408 Voice Mail to
work with your telephone system and to meet the needs of your
organization. After installation, ask your technician to complete the Setup
Information Record. This record lists the settings that customize InfoSet
408 Voice Mail to work with your telephone system configuration.
SECTION 2  SETUP INFORMATION RECORD  
When setting...

Issue 1NEC America, Inc.
3 - 2 InfoSet 408 System Manager’s Guide
SECTION 3  GETTING STARTED
There are a few tasks you need to complete right away to customize the
system for your organization. These tasks are described in the following
checklist. To complete these tasks efficiently, use the following
guidelines: 


Complete the tasks in order. 


Complete each task, including tasks that direct you to read
other material.
Getting Started Tasks
1. Familiarize yourself with how InfoSet 408 Voice Mail works...

InfoSet 408 System Manager’s Guide 3 - 3
Issue 1NEC America, Inc.
Welcome to the InfoSet 408 Voice Mail system! Now that your mailbox is
open, please spend a few minutes reading the 
InfoSet Voice Mail User
Guide
, which introduces you to the new system. Also, leave a short reply
to this message, so I will know that you successfully heard my message.
Keep a checklist of individual replies and contact those people who have
not opened their mailboxes after a reasonable time.
Refer to:
Using The System...

Issue 1NEC America, Inc.
3 - 4 InfoSet 408 System Manager’s Guide
3. Press 1 if you want to change to or remain in holiday mode;
otherwise, press 2.
4. Press 1, as prompted, to change the greeting .
5. Record your greeting.
Refer to:
Using The System Manager’s Conversation on page 1-4
Planning Your Opening Greeting on page 2-4
Ongoing Maintenance on page 5-1
SECTION 5  SETTING UP YOUR SYSTEM SCHEDULE
The system schedule determines whether your system is in day mode or
night mode, which opening...

InfoSet 408 System Manager’s Guide 3 - 5
Issue 1NEC America, Inc.
Note:You turn holiday mode on and off manually through the opening
greeting question in the system manager’s conversation. 
To set the system schedule:
1. Access the system manager’s conversation. 
2. Select action 6, as prompted.
3. Verify that the current time and date are correct. 
4. Indicate which schedule interval you want to change.
5. Enter the start time for the schedule interval.
6. Enter the end time for each schedule interval....

Issue 1NEC America, Inc.
3 - 6 InfoSet 408 System Manager’s Guide
Setting Your Operator’s Extension and Mailbox on page 3-6
Ongoing Maintenance on page 5-1
Creating A Special Opening Greeting For Holidays on page 5-1
SECTION 6  SETTING YOUR OPERATOR’S EXTENSION AND MAILBOX
During installation, your technician indicates the telephone assigned to
the operator’s extension. Callers are transferred to the operator when: 


They dial 0 during the opening greeting.


They do not press any keys during the...

InfoSet 408 System Manager’s Guide 3 - 7
Issue 1NEC America, Inc.
To review or change the Operator mailbox greetings:
1. Access the system manager’s conversation.
2. Select action 8 and then 5, as prompted.
3. Review the greetings for day mode and night mode and exchange
them if necessary.
Setting Up Fax Notification
If you turn on fax notification, the system sends a public message to the
Operator mailbox simply stating that a call was transferred to the fax
machine. If you do not turn on fax...