Multitech Multivoip 100 Model Mvp120 Voice/fax Over Ip Networks User Guide

71 Chapter 8 - Remote Configuration and Management
Multi-Tech Systems, Inc. MultiVOIP User Guide
7. After you have changed the configuration of the remote MultiVOIP , click Download Setup to
update the configuration. The remote MultiVOIP will be brought down, the new configuration
written to the unit, and the unit will reboot.
8. Click Exit when downloading is complete.
9. Double-click the MultiVOIP Configuration icon in the MultiVOIP 100 program group to
verify that the MultiVOIP is running. 

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Telnet
A typical Telnet client application is described next. The MVP120 has a built-in Telnet Server that
enables Telnet client PCs to access the MVP120. A typical Telnet client is allowed to configure the
MVP120. In addition, the MVP120 can be remotely accessed and configured from anywhere on the
Internet through its Web interface.
The Telnet Server option has to be selected from the Applications Setup...

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Web Management
The MVP120 can be accessed, via a standard Web browser, from anywhere on the connected
Internet. In order to provide this support, the WEB Server option has to be enabled from the
Applications Setup dialog box (see Chapter 4 - MVP120 Software).
Once enabled, you can access the MVP120 by entering its IP address in your web browser. The
following page displays.
If a Password was entered in the...



	


Chapter 9
Warranty, Service, and Technical Support 

75 Chapter 9 - Warranty, Service, and Technical Support
Multi-Tech Systems, Inc. MultiVOIP User Guide
Chapter 9 - Warranty, Service, and Technical Support
This chapter starts out with statements about your MVP120 2-year warranty. The next section, Tech
Support, should be read carefully if you have questions or problems with your MVP120. It includes
the technical support phone numbers, space for recording your product information, and an
explanation of how to send in your MVP120 should you require...

76 Chapter 9 - Warranty, Service, and Technical Support
Multi-Tech Systems, Inc. MultiVOIP User GuidePlease direct your questions regarding technical matters, product configuration, verification
that the product is defective, etc., to our Technical Support department at (800) 972-2439 or
email 
[email protected].  Please direct your questions regarding repair expediting,
receiving, shipping, billing, etc., to our Repair Accounting department at (800) 328-9717 or
(763) 717-5631, or email...

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Multi-Tech Systems, Inc. MultiVOIP User Guide
Service
If your tech support specialist decides that service is required, your MVP120 may be sent (freight
prepaid) to our factory. Return shipping charges will be paid by Multi-Tech Systems.
Include the following with your MVP120:
a description of the problem
return billing and return shipping addresses
contact name and phone number
check or purchase order number for payment if the MVP120 is out of...

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Technical Support
Multi-Tech has an excellent staff of technical support personnel available to help you get the most
out of your Multi-Tech product. If you have any questions about the operation of this unit, call 1-
800-972-2439. Please fill out the MVP120 information (below), and have it available when you
call. If your MVP120 requires service, the tech support specialist will guide you on how to send...



	


Appendixes 

80 Appendix A - TCP/IP Description
Multi-Tech Systems, Inc. MultiVOIP User Guide
Appendix A - TCP/IP Description
TCP/IP (Transmission Control Protocol/Internet Protocol) is a protocol suite and related
applications developed for the U.S. Department of Defense in the 1970s and 1980s specifically to
permit different types of computers to communicate and exchange information with one another.
TCP/IP is currently mandated as an official U.S. Department of Defense protocol and is also
widely used in the UNIX...