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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways Quick Start Guide

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Page 31

MultiVOIP Quick Start Guide  Phonebook Example
31
Enlarged Phonebook Worksheet 

Page 32

Connectivity Test MultiVOIP Quick Start Guide
32
Connectivity Test
The procedures “Phone/IP Starter Configuration” and “Phonebook
Starter Configuration” must be completed before you can do this
procedure.
1. These connections must be made:
Connections
for digital MultiVOIPs
(MVP-2400/2410/3010for analog MultiVOIPs
(MVP-210/410/810)
MultiVOIP to local PBX MultiVOIP to local phone
station
 –OR--
MultiVOIP to extension of
key phone system
MultiVOIP to command PC MultiVOIP to command PC
MultiVOIP to Internet...

Page 33

MultiVOIP Quick Start Guide  Connectivity Test
33
6. Use HyperTerminal to receive and record console messages from the
MultiVOIP unit.  To do so, set up HyperTerminal as follows (setup
shown is for Windows NT4; details will differ slightly in other MS
operating systems):
  In the upper toolbar of the HyperTerminal screen, click on
the Properties button.
  In the “Connect To” tab of the Connection Properties
dialog box, click on the Configure button.
  In the next dialog box, on the “General” tab, set...

Page 34

Connectivity Test MultiVOIP Quick Start Guide
34
8.  Read console messages recorded on HyperTerminal.
Console Messages from Originating VOIP.  The voip unit that
originates the call will send back messages like that shown below.
[00026975]  CAS[0] : RX : ABCD = 1, 1, 1, 1,Pstn State[1]
TimeStamp : 26975
[00027190]  CAS[0] : TX : ABCD = 1, 1, 1, 1
[00027190]  PSTN: cas seizure detected on 0
[00027440]  CAS[0] : TX : ABCD = 0, 0, 0, 0
[00033290]  PSTN:call detected on 0 num=17637175662*
[00033290]...

Page 35

MultiVOIP Quick Start Guide  Connectivity Test
35
Console Messages from Terminating VOIP.  The voip unit connected
to the phone where the call is answered will send back messages like
that shown below.
[00170860]  H323[0]: New incoming call
[00170860]  PSTNIF : Placing call on channel 0  Outbound
digit 7175662
[00170885]  CAS[0] : TX : ABCD = 1, 1, 1, 1
[00171095]  H323IF [0]: MasterSlaveStatus=Master
[00171105]  CAS[0] : RX : ABCD = 1, 1, 1, 1,Pstn State[7]
TimeStamp : 171105
[00171105]  H323IF[0]:...

Page 36

Troubleshooting MultiVOIP Quick Start Guide
36
Troubleshooting
If you cannot establish connectivity between two voips in the system,
follow the steps below to determine the problem.
1. Ping both MultiVOIP units to confirm connectivity to the network.
2. Verify the telephone connections.
A. For MVP2400, MVP2410, or MVP3010.
Check cabling. Are connections well seated?  To correct receptacle?
Is the ONL LED on?
 (If on, ONL indicates that the MultiVOIP is online on the
network.)
Are T1/E1/PRI Parameter...

Page 37

Warranty MultiVOIP Quick Start Guide
37
Limited Warranty
Multi-Tech Systems, Inc. (“MTS”) warrants that its products will be free
from defects in material or workmanship for a period of two years from
the date of purchase, or if proof of purchase is not provided, two years
from date of shipment. MTS MAKES NO OTHER WARRANTY,
EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE HEREBY DISCLAIMED.  This warranty does not apply to any
products which...

Page 38

Warranty, Service, & Tech Support MultiVOIP User Guide
38
Technical Support
Multi-Tech Systems has an excellent staff of technical support personnel
available to help you get the most out of your Multi-Tech product.  If
you have any questions about the operation of this unit, or experience
difficulty during installation you can contact Tech Support via the
following:
Contacting Technical Support
Country By E-mail By telephone
[email protected](33) 1-64 61 09
81
India support@...

Page 39

MultiVOIP Quick Start Guide Regulatory Info
39
Regulatory Information
EMC, Safety, and R&TTE Directive Compliance
The CE mark is affixed to this product to confirm compliance with the
following European Community Directives:
Council Directive 89/336/EEC of  3 May 1989 on the approximation of the
laws of Member States relating to electromagnetic compatibility,
and
Council Directive 73/23/EEC of  19 February 1973 on the harmonization of
the laws of Member States relating to electrical equipment designed...

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