Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways Quick Start Guide

							MultiVOIP Quick Start Guide  Phonebook Example
31
Enlarged Phonebook Worksheet 
						

							Connectivity Test MultiVOIP Quick Start Guide
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Connectivity Test
The procedures “Phone/IP Starter Configuration” and “Phonebook
Starter Configuration” must be completed before you can do this
procedure.
1. These connections must be made:
Connections
for digital MultiVOIPs
(MVP-2400/2410/3010for analog MultiVOIPs
(MVP-210/410/810)
MultiVOIP to local PBX MultiVOIP to local phone
station
 –OR--
MultiVOIP to extension of
key phone system
MultiVOIP to command PC MultiVOIP to command PC
MultiVOIP to Internet MultiVOIP to Internet
2. Inbound Phonebook and Outbound Phonebook must both be set up
with at least one entry in each.  These entries must allow for
connection between two voip units.
3. Console messages must be enabled.  (If this has not been done
already, go, in the MultiVOIP GUI, to Configuration | Logs and
select the “Console Messages” checkbox.
4. You now need to free up the COM port connection (currently being
used by the MultiVOIP program) so that the HyperTerminal program
can use it.  To do this, you can either (a) click on Connection in the
sidebar and select “Disconnect” from the drop-down box, or (b) close
down the MultiVOIP program altogether.
5. Open the HyperTerminal program. 
						

							MultiVOIP Quick Start Guide  Connectivity Test
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6. Use HyperTerminal to receive and record console messages from the
MultiVOIP unit.  To do so, set up HyperTerminal as follows (setup
shown is for Windows NT4; details will differ slightly in other MS
operating systems):
  In the upper toolbar of the HyperTerminal screen, click on
the Properties button.
  In the “Connect To” tab of the Connection Properties
dialog box, click on the Configure button.
  In the next dialog box, on the “General” tab, set “Maximum
Speed” to 115200 bps.
  On the “Connection” tab, set connection preferences to:
Data bits:  8
Parity:       none
Stop bits:   1
  Click OK twice to exit settings dialog boxes.
7. Make VOIP call.
for digital MultiVOIPs
(MVP-2400/2410/3010for analog MultiVOIPs
(MVP-210/410/810)
Make call from an extension
of the local PBX.Make call on a  local phone
line accessing PSTN directly
or through key system 
						

							Connectivity Test MultiVOIP Quick Start Guide
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8.  Read console messages recorded on HyperTerminal.
Console Messages from Originating VOIP.  The voip unit that
originates the call will send back messages like that shown below.
[00026975]  CAS[0] : RX : ABCD = 1, 1, 1, 1,Pstn State[1]
TimeStamp : 26975
[00027190]  CAS[0] : TX : ABCD = 1, 1, 1, 1
[00027190]  PSTN: cas seizure detected on 0
[00027440]  CAS[0] : TX : ABCD = 0, 0, 0, 0
[00033290]  PSTN:call detected on 0 num=17637175662*
[00033290] H323IF[0]:destAddr =
TA:200.2.10.5:1720,NAME:Mounds
View,TEL:17637175662,17637175662
 [00033290]  H323IF[0]:srcAddr  = NAME:New
York,TA:200.2.9.20
 [00033440]  H323IF [0]:cmCallStateProceeding
[00033500]  H323[0]: Remote Information (Q931): MultiVOIP
- T1
[00033565]  CAS[0] : TX : ABCD = 1, 1, 1, 1
[00033675]  H323IF [0]: MasterSlaveStatus=Slave
[00033675]  H323IF[0]:FastStart Setup Not Used
[00033690]  CAS[0] : TX : ABCD = 1, 1, 1, 1
[00033755]  H323IF[0]: Coder used g7231
[00033810]  PSTN:pstn call connected on 0 
						

							MultiVOIP Quick Start Guide  Connectivity Test
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Console Messages from Terminating VOIP.  The voip unit connected
to the phone where the call is answered will send back messages like
that shown below.
[00170860]  H323[0]: New incoming call
[00170860]  PSTNIF : Placing call on channel 0  Outbound
digit 7175662
[00170885]  CAS[0] : TX : ABCD = 1, 1, 1, 1
[00171095]  H323IF [0]: MasterSlaveStatus=Master
[00171105]  CAS[0] : RX : ABCD = 1, 1, 1, 1,Pstn State[7]
TimeStamp : 171105
[00171105]  H323IF[0]: Coder used g7231
[00171110]  H323IF[0]:FastStart Setup Not Used
[00171110]  H323IF[0]: Already opened the outgoing logical
channel
[00171110]  H323IF[0]: Coder used g7231
[00171315]  CAS[0] : RX : ABCD = 0, 0, 0, 0,Pstn State[9]
TimeStamp : 171315
[00172275]  PSTN: dialing digit ended on 0
[00172285]  PSTN: pstn proceeding indication on 0
[00172995]  CAS[0] : RX : ABCD = 1, 1, 1, 1,Pstn State[12]
TimeStamp : 172995
[00173660]  CAS[0] : TX : ABCD = 1, 1, 1, 1
[00173760]  PSTN:pstn call connected on 0
9.  When you see the following message, end-to-end voip connectivity
has been achieved.
“
PSTN: pstn call connected on X”
where x is the number of the voip channel carrying the call
10. If the HyperTerminal messages do not confirm connectivity, go to
the Troubleshooting procedure below. 
						

							Troubleshooting MultiVOIP Quick Start Guide
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Troubleshooting
If you cannot establish connectivity between two voips in the system,
follow the steps below to determine the problem.
1. Ping both MultiVOIP units to confirm connectivity to the network.
2. Verify the telephone connections.
A. For MVP2400, MVP2410, or MVP3010.
Check cabling. Are connections well seated?  To correct receptacle?
Is the ONL LED on?
 (If on, ONL indicates that the MultiVOIP is online on the
network.)
Are T1/E1/PRI Parameter settings correct?
B. For MVP210, MVP410, or MVP810.
Check cabling. Are connections well seated?  To correct receptacle?
Are telephone Interface Parameter settings correct?
3. Verify phonebook configuration.
4. Observe console messages while placing a call.  Look for error
messages indicating phonebook problems, network problems, voice-
coder mismatches, etc. 
						

							Warranty MultiVOIP Quick Start Guide
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Limited Warranty
Multi-Tech Systems, Inc. (“MTS”) warrants that its products will be free
from defects in material or workmanship for a period of two years from
the date of purchase, or if proof of purchase is not provided, two years
from date of shipment. MTS MAKES NO OTHER WARRANTY,
EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE HEREBY DISCLAIMED.  This warranty does not apply to any
products which have been damaged by lightning storms, water, or
power surges or which have been neglected, altered, abused, used for a
purpose other than the one for which they were manufactured, repaired
by the customer or any party without MTS’s written authorization, or
used in any manner inconsistent with MTS’s instructions.
MTS’s entire obligation under this warranty shall be limited (at MTS’s
option) to repair or replacement of any products which prove to be
defective within the warranty period, or, at MTS’s option, issuance of a
refund of the purchase price.  Defective products must be returned by
Customer to MTS’s factory—transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES
AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED
THE PURCHASE PRICE FOR DEFECTIVE PRODUCTS. 
						

							Warranty, Service, & Tech Support MultiVOIP User Guide
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Technical Support
Multi-Tech Systems has an excellent staff of technical support personnel
available to help you get the most out of your Multi-Tech product.  If
you have any questions about the operation of this unit, or experience
difficulty during installation you can contact Tech Support via the
following:
Contacting Technical Support
Country By E-mail By telephone
[email protected](33) 1-64 61 09
81
India support@
multitechindia.com(91) 124-340778
U.K. support@
multitech.co.uk(44) 118 959 7774
U.S. &
Canadatsupport@
multitech.com(800) 972-2439
Rest of
Worldsupport@
multitech.com(763) 785-3500
Internet: http://www.multitech.com/ _forms/email_tech_support.htm
Please have your product information available, including model and
serial number. 
						

							MultiVOIP Quick Start Guide Regulatory Info
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Regulatory Information
EMC, Safety, and R&TTE Directive Compliance
The CE mark is affixed to this product to confirm compliance with the
following European Community Directives:
Council Directive 89/336/EEC of  3 May 1989 on the approximation of the
laws of Member States relating to electromagnetic compatibility,
and
Council Directive 73/23/EEC of  19 February 1973 on the harmonization of
the laws of Member States relating to electrical equipment designed for use
within certain voltage limits,
and
Council Directive 1999/5/EC of 9 March 1999 on radio equipment and
telecommunications terminal equipment and the mutual recognition of their
conformity.
FCC Declaration
NOTE: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment.  This equipment generates, uses and can radiate radio
frequency energy, and if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct
the interference at his own expense.
This device complies with Part 15 of the FCC rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference that may cause
undesired operation.
Warning: Changes or modifications to this unit not expressly approved
by the party responsible for compliance could void the user’s authority
to operate the equipment. 
						

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