Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways Quick Start Guide

							MultiVOIP Quick Start Guide  Quick Hookups 
11
Hookup for MVP410 & MVP810 
						

							Quick Hookups  MultiVOIP Quick Start Guide
12
Hookup for MVP2400
Power Connection
Command Port Connection
1
0DIGITAL VOICE
TRUNKETHERNET
10/100
RS232 COMMAND
POWER
T1
PBX
PSTN
Telephony Connection
Network Connection


Hub
Hookup for MVP210


	


	
	

	
	
	
		
	
		
	
E&MFXS/FXOFXS/FXORS232
COMMAND 10/100POWER ETHERNET
E&M
	



	
	



 


 
	
 	
 
						

							MultiVOIP Quick Start Guide Software Installation
13
Load MultiVOIP Control Software onto PC
For more details, see Chapter 4: Software Installation in User Guide.
1. MultiVOIP must be properly cabled.   Power must be turned on.
2. Insert MultiVOIP CD into drive. Allow 10-20 seconds for Autorun to
start.  If Autorun fails, go to
My Computer | CD ROM drive | Open.   Click Autorun icon.
3. At first dialog box, click Install Software.
4. At ‘welcome’ screen, click Next.
5. Follow on-screen instructions.  Accept default program folder
location and click Next.
6. Accept default icon folder location.  Click Next.  Files will be copied.
7. Select available COM port on command/control computer.
8. At completion screen, click Finish.
9. At the prompt “Do you want to run MultiVOIP Configuration?,”
click No.  Software installation is complete. 
						

							Phone/IP Starter Config.  MultiVOIP Quick Start Guide
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Phone/IP Starter Configuration
Full details here:
MVP2400
MVP2410
MVP3010Chapter 5: Technical Configuration for
Digital T1/E1 MultiVOIPs
in User Guide.
MVP210
MVP410
MVP810Chapter 6: Technical Configuration for
Analog MultiVOIPs
in User Guide
1. Open MultiVOIP program:  Start | MultiVOIP xxx | Configuration.
2. Go to Configuration | IP.  Enter the IP parameters for your voip site.
3. Go to Configuration | Voice/Fax.  Select Coder | “Automatic.”  At
the right-hand side of the dialog box, click Default.  If you know any
specific parameter values that will apply to your system, enter them.
Click Copy Channel.  Select Copy to All.  Click Copy.  At main
Voice/Fax Parameters screen, click OK to exit from the dialog box.
4. Enter telephone system information.
Analog MultiVOIPs
MVP-210/410/810
Digital MultiVOIPs
MVP-2400/2410/3010
Go to
Configuration | Interface.
Enter parameters obtained from
phone company or PBX
administrator.Go to
Configuration | T1/E1/ISDN.
Enter parameters obtained from
phone company or PBX
administrator.
5. Go to Configuration | Regional Parameters.  Select the
Country/Region that fits your situation.  Click Default and confirm.
Click OK to exit from the dialog box.
6. Do you want the phone-call logs produced by the MultiVOIP to be
sent out by email (to your Voip Administrator or someone else)?
If NO, skip to step 8.
If YES, continue with step 7.
7. Go to Configuration | SMTP.
SMTP lets you send phone-call log records to the Voip Administrator
by email.  Select Enable SMTP.
You should have already obtained an email address for the
MultiVOIP itself (this serves as the origination email account for
email logs that the MultiVOIP can email out automatically). 
						

							MultiVOIP Quick Start Guide  Phone/IP Starter Config.
15
Phone/IP Starter Configuration (continued)
7. (continued) Enter this email address in the “Login Name” field.
Type the password for this email account.
Enter the IP address of the  email server where the MultiVOIP’s email
account is located in the “Mail Server IP Address” field.
Typically the  email log reports are sent to the Voip Administrator
but they can be sent to any email address.  Decide where you want
the email logs sent and enter that email address in the “Recipient
Address” field.
Whenever email log messages are sent out, they must have a
standard Subject line.  Something like “Phone Logs for Voip N” is
useful.  If you have more than one MultiVoip unit in the building,
you’ll need a unique identifier for each one (select a useful name or
number for “N”).  In this “Subject” field, enter a useful subject title for
the log messages.
In the “Reply-To Address” field, enter the email address of your Voip
Administrator.
8. Go to Configuration | Logs.
Select “Enable Console Messages.”
To allow log reports by email (if desired), click SMTP.  Click OK.
9. Go to Save Setup | Save and Reboot.  Click OK.  This will save the
parameter values that you have just entered.
The MultiVOIP’s “BOOT” LED will light up while the configuration
file is being saved and loaded into the MultiVOIP.  Don’t do anything
to the MultiVOIP until the “BOOT “LED is off (a loss of power at this
point could cause the MultiVOIP unit to lose the configuration
settings you have made).
END OF PROCEDURE. 
						

							Phonebook Starter Config.  MultiVOIP Quick Start Guide
16
Phonebook Starter Configuration (with remote voip)
To do this part of the quick setup, you need to know of another voip
that you can call to conduct a test.  It should be at a remote location,
typically somewhere outside of your building.  You must know the
phone number and IP address for that site.  We are assuming here that
the MultiVOIP will operate in conjunction with a PBX.
You must configure both the Outbound Phonebook and the Inbound
Phonebook.  A starter configuration only means that two voip locations
will be set up to begin the system and establish voip communication.
Outbound Phonebook
1. Open the MultiVOIP program
(Start | MultiVOIP xxx | Configuration
2. Go to Phone Book | PhoneBook Modify | Outbound Phonebook
| Add Entry.
3. On a sheet of paper, write down the calling code of the remote voip
(area code, country code, city code, etc.) that you’ll be calling.
Follow the example that best fits your situation.
North America,
Long-Distance Example
Euro, National Call
Example
Technician in Seattle (area
206) must set up one voip
there, another in Chicago
(area 312, downtown).
Answer: Write down 312.
Technician in central
London (area 0207) to set
up voip there, another in
Birmingham (area 0121).
An swer: write down 0121.
Euro, International Call Example
Technician in Rotterdam (country 31; city 010) to
set up one voip there, another in Bordeaux
(country 33; area 05).
Answer: write down 3305. 
						

							MultiVOIP Quick Start Guide  Phonebook Starter Config.
17
4. Suppose you want to call a phone number outside of your building
using a phone station that is an extension from your PBX system (if
present).  What digits must you dial?  Often a “9” or “8” must be
dialed to “get an outside line” through the PBX (i.e., to connect to the
PSTN).  Generally, “1 “or “11” or “0” must be dialed as a prefix for
calls outside of the calling code area (long-distance calls, national
calls, or international calls).
On a sheet of paper, write down the digits you must dial before you
can dial a remote area code.
North America,
Long-Distance Example
Euro, National Call
Example
Seattle-Chicago system.
Seattle voip works with
PBX that uses “8” for all
voip calls.  “1” must
immediately precede area
code of dialed number.
Answer: write down 81.
London/Birming. system.
London voip works with
PBX that uses “9” for all
out-of-building calls
whether by voip or by
PSTN.  “0” must
immediately precede area
code of dialed number.
Answer: write down 90.
Euro, International Call Example
Rotterdam/Bordeaux system.
Rotterdam voip works with PBX where “9” is
used for all out-of-building calls.  “0” must
precede all international calls.
Answer: write down 90. 
						

							Phonebook Starter Config.  MultiVOIP Quick Start Guide
18
5. In the “Destination Pattern” field of the Add/Edit Outbound
Phonebook screen, enter the digits from step 4 followed by the digits
from step 3.
North America,
Long-Distance Example
Euro, National Call
Example
Seattle-Chicago system.
Answer:  enter 81312 as
Destination Pat-
tern in Outbound
Phone-book of
Seattle voip.
London/Birming. system.
Leading zero of
Birmingham area code is
dropped when combined
with national-dialing
access code. (Such
practices vary by country.)
Answer: enter 90121 as
Destination Pat-
tern in Outbound
Phonebook of
London voip.
Not 900121.
Euro, International Call Example
Rotterdam/Bordeaux system.
Answer: enter 903305 as Destination Pattern in
Outbound Phonebook of Rotterdam voip. 
						

							MultiVOIP Quick Start Guide  Phonebook Starter Config.
19
6. Tally up the number of digits that must be dialed to reach the  remote
voip site (including prefix digits of all types).  Enter this number in
the “Total Digits” field.
North America,
Long-Distance Example
Euro, National Call
Example
Seattle-Chicago system.
To complete Seattle-to-
Chicago call, 81312 must be
followed by the 7-digit local
phone number in Chicago.
Answer:  enter 12 as number
of Total Digits in
Outbound Phone-
book of Seattle
voip.
London/Birming. system.
To complete London-to-
Birmingham call, 90121 must be
followed by the 7-digit local
phone number in Birmingham.
Answer:  enter 12 as number
of Total Digits in
Outbound Phone-
book of London
voip.
Euro, International Call Example
Rotterdam/Bordeaux system.
To complete Rotterdam-to-Bordeaux call, 903305  must
be followed by 8-digit local phone number in Bordeaux.
Answer: enter 14 as number of Total Digits in
Outbound Phonebook of Rotterdam voip.
7. In the “Remove Prefix” field, enter the initial PBX access digit (“8” or
“9”).
North America,
Long-Distance Example
Euro, National Call
Example
Seattle-Chicago system.
Answer:  enter 8  in “Remove
Prefix” field of
Seattle Outbound
Phonebook.
London/Birming. system.
Answer: enter 9 in “Remove
Prefix” field of
London Outbound
Phonebook.
Euro, International Call Example
Rotterdam/Bordeaux system.
Answer: enter 9 in “Remove Prefix” field of Outbound
Phonebook for Rotterdam voip.
Some PBXs will not ‘hand off’ the “8” or “9” to the voip.  But for those PBX
units that do, it’s important to enter the “8” or “9” in the “Remove Prefix”
field in the Outbound Phonebook.  This precludes the problem of having to
make two inbound phonebook entries at remote voips, one to account for
situations where “8” is used as the PBX access digit, and another for when
“9” is used. 
						

							Phonebook Starter Config.  MultiVOIP Quick Start Guide
20
8. Select the voip protocol that you will use (H.323 or SIP).
9. Click OK. to exit from the Add/Edit Outbound Phonebook screen.
Inbound Phonebook
1. Open the MultiVOIP program.
(Start | MultiVOIP xxx | Configuration
2. Go to Phone Book | PhoneBook Modify | Outbound Phonebook
| Add Entry.
3. In the “Remove Prefix” field, enter your local calling code (area code,
country code, city code, etc.) preceded by any other “access digits”
that are required to reach your local site from the remote voip
location (think of it as though the call were being made through the
PSTN – even though it will not be).
North America,
Long-Distance Example
Euro, National Call
Example
Seattle-Chicago system.
Seattle is area 206. Chicago
employees must dial 81
before dialing any Seattle
number on the voip system.
Answer:  1206 is prefix to be
removed by local
(Seattle) voip.
London/Birming. system.
Inner London is 0207 area.
Birmingham employees must
dial 9 before dialing any
London number on the voip
system.
Answer: 0207 is prefix to be
removed by local
(London) voip.
Euro, International Call Example
Rotterdam/Bordeaux system.
Rotterdam is country code 31, city code 010.  Bordeaux
employees must dial 903110 before dialing any
Rotterdam number on the voip system.
Answer: 03110 is prefix to be removed by local
(Rotterdam) voip.