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Multi-Tech Systems Multivoip 200 Model Mvp200 Voice/fax Over Ip Networks User Guide

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    							31 Chapter 3 - Software Loading and Configuration
    35 The Checking MultiVOIP dialog box is displayed.
    Click OK to proceed.
    36 The Writing Setup dialog box is displayed as the setup configuration is written to the Multi-
    VOIP.
    37 After the setup is written to the MultiVOIP, the unit is rebooted.
    38 Check to ensure that the BOOT LED on the MultiVOIP is Off after the download is complete.
    This may take several minutes as the MultiVOIP reboots.
    39Win3.1 users - you are returned to your Program Manager where the MultiVOIP Program
    Group and Program Items (Windows icons) are displayed.
    Win95/98/NT users - you are returned to your MultiVOIP folder which is open and visible on
    your desktop.
    At this time, your master MultiVOIP is configured. Proceed to Phase 2 to configure the slave
    MultiVOIP(s).    
    						
    							32 MultiVOIP 200 User Guide
    Phase 2: Configure Your Slave MultiVOIPs
    If you are installing a MultiVOIP behind a firewall, you need to add the following UDP ports to your
    firewall.
    Q.931 Signaling, Ch1 [900] Q.931 Signaling, Ch2 [902]
    Status [5000]
    Ch1 RTP [5004] Ch1 RTCP [5005]
    Ch2 RTP [5006] Ch2 RTCP [5007]
    Refer to your firewall user documentation to enter and open these ports.
    1 Disconnect the PC from the command port of the Master MultiVOIP and connect it to the com-
    mand port on the Slave MultiVOIP.
    2Win 3.1 users - from the Program Manager, click the MultiVOIP Configuration icon in the
    MultiVOIP Program Group.  The main menu is displayed.
    Win95/98/NT users - from your desktop, click Programs I MultiVOIP I MultiVOIP Configura-
    tion. The main menu is displayed.
    3 Click IP and the IP Setup dialog box is displayed.   
    						
    							33 Chapter 3 - Software Loading and Configuration
    The default Frame Type is TYPE_II. If this does not match your IP network, change the
    Frame Type by clicking on the drop-down arrow. The Frame Type choices are TYPE_II and
    SNAP.
    4 In the Port Address group, enter the IP Address and IP Mask. In the Gateway Address
    group, enter the gateway IP address for the slave unit.
    The IP address is your unique LAN IP address, and the Gateway address is the IP address of
    the device connected to the Internet/Intranet.
    Click OK when you are finished. The main menu is displayed.
    5 From the main menu, click Voice Channels and the Channel Setup dialog box is displayed.
    The three tabs in this dialog box define the channel interface, voice coder, fax parameters,
    and regional telephone parameters for each channel.
    Configure each channel for the type of interface you are connecting to. The Interface tab
    defaults to Channel 1 in the Select Channel group. To change the channel number, click on
    the down arrow for the Select Channel and a drop-down menu appears with all the channels
    displayed. Highlight the channel number you want to configure.
    6 The Interface group defaults to FXS (Loop Start). Select the interface option to correspond to
    the interface type being connected to the Voice/Fax connector on the back panel of the
    MultiVOIP.
    If you are connecting a station device, e.g., analog telephone, fax machine, or Key Telephone
    System (KTS) to the Voice/Fax connector on the back of the unit, then  the FXS (Loop Start)
    will likely be the correct Interface option.
    If the station device uses ground start, then chose FXS (Ground Start) option. Refer to the
    device’s user documentation.
    If you are using an extension from your PBX, then chose FXO option. Check with your in-
    house telephone personnel to verify connection type.
    If you chose an FXO interface, then the Dialing Options Regeneration group is enabled.
    Check with your local in-house telephone personnel to verify whether your local PBX dial
    signaling is Pulse or tone (DTMF). Set the Regeneration option accordingly.  
    						
    							34 MultiVOIP 200 User Guide
    For FXO-to-FXO communications, you can enable a specific type of FXO Disconnect -- either
    current loss, tone detection, or silence detection (Check with your in-house phone person-
    nel to verify the preferred type of disconnect to use). For tone detection, you can select from
    drop-down lists either one or two tones that will cause the line to be disconnected; the person
    hanging up a call must then hit the key(s) that will produce those tones. For silence detec-
    tion, select One Way or Two Way, then set the timer for the number of seconds of silence
    before disconnect.
    Note: the default value of 15 seconds may be shorter than desired for your application.
    If you are connecting to an analog E&M trunk on your PBX, then choose the E&M option.
    If you choose the E&M interface, then the E&M Options group is enabled.  Check with your
    local in-house telephone personnel to determine if the signaling is Dial Tone or Wink and if the
    connection is 2-wire or 4-wire. If Wink signaling is used, then the Wink Timer is enabled with a
    default of 250 milliseconds. The range of the Wink Timer is from 100 to 350 milliseconds.
    Consult with your local in-house telephone personnel for this timer setting.
    If you want to dedicate a voice/fax channel to a point-to-point configuration, i.e., the device on
    a local channel can call only a device on a remote MultiVOIP channel, click on the Auto Call
    Enable option in the Auto Call group. Then enter the phone number of the remote MultiVOIP
    in the Phone Number field.
    7 Repeat the above step to configure the interface type for voice/fax Channel 2.
    8 The Voice/Fax tab displays the parameters for the voice coder, faxing, DTMF gain for FXO
    interface, billing charges for inbound and/or outbound calls, password authentication on
    inbound and/or outbound calls, and auto disconnect which limits call duration.
    9 To change the voice coder, first select the channel by clicking the Select Channel down arrow
    and highlighting the channel number, then click the Voice Coder down arrow and highlight
    your new voice coder entry.
    If you changed the voice coder, ensure that the same voice coder is used on the voice/fax
    channel you are calling; otherwise, you will always get a busy signal.  
    						
    							35 Chapter 3 - Software Loading and Configuration
    10 If you selected the FXO interface and are using Touchtone dialing, you can set up the DTMF
    gain (or output level in decibels - dB) for the higher and lower frequency groups of the DTMF
    tone pair. Make your selections in the drop-down lists in the DTMF Gain group. Note: Only
    change the DTMF gain under the direction of Multi-Tech Technical Support supervision.
    11 The Fax option enables you to send and receive faxes on the selected voice/fax channel. You
    can set the maximum baud rate for faxes in the drop-down list in the Fax group. If you do not
    plan to send or receive faxes on a given voice/fax channel, you can disable faxes in the Fax
    group.
    12 You can set up billing options for inbound and/or outbound calls by checking them in the
    Billing Options group and then typing in the charge in cents per x seconds.
    13 Password protection can be enabled for outbound and/or inbound calls on the selected voice/
    fax channel. If you enable password Authentication on inbound or outbound calls, you need
    to also enter a password of up to 14 numeric characters in the Password field.
    A user attempting to access the voice/fax channel will be repeatedly prompted with a series of
    two short tones. At this point they must enter the password from their dtmf keypad to access
    the voice/fax channel.
    14 The Automatic Disconnect option limits call duration to the number of seconds entered in the
    Timer: (sec) field. The default value of 15 seconds can be changed to any other value up to
    65,535 (roughly 18.2 hours).
    Note: After configuring a given channel (1 or 2), you can copy that channel’s configuration to
    the other channel by clicking the Copy button. Everything on the Voice/Fax tab will be copied
    to the other channel.
    If your country/region is not the default USA, click the Regional tab and proceed to step 15;
    otherwise, proceed to step 16 to setup your phone directory database.
    15 To change the call progress signaling for your Country/Region, click on the down arrow and
    highlight your specific country or region.
    The Tone Pairs group parameters change per your choice. Click OK and you are returned to
    the main menu.
    16 From the main menu, click Phone Book to display the Phone Directory Database dialog
    box.  
    						
    							36 MultiVOIP 200 User Guide
    In the Database Type group, click on the Slave option. The Update Database From group
    becomes active.
    17 Enter the IP address of the master MultiVOIP in the Master IP Address field.
    18 Click OK and you are returned to the main menu.
    19 Click Download Setup to write the new configuration to the slave unit. The Save Setup dialog
    box is displayed.
    20 Select (check) the Save Current Setup as User Default Configuration and click OK. The
    Writing Setup dialog box is displayed as the setup configuration is written to the MultiVOIP.
    After the setup is written to the MultiVOIP, the unit reboots.    
    						
    							37 Chapter 3 - Software Loading and Configuration
    21 Check that the BTG LED on the MultiVOIP is Off after the download is complete. This may
    take several minutes as the MultiVOIP reboots.
    22 You are returned to the main menu.
    Your MultiVOIP is operational at this time.
    Repeat Phase 2 for each of the slave units. When all slaves have been configured, proceed with
    Phase 3.  
    						
    							38 MultiVOIP 200 User Guide
    Phase 3:  Deploy the VOIP Network
    Phase 3 involves the VOIP Administrator developing the VOIP Dialing Directory and deploying the
    pre-configured slave MultiVOIPs to their remote sites. The remote site administrators need only
    connect power to the pre-configured MultiVOIP, connect it to their Ethernet LAN and predefined
    telephone equipment, and then wait for the phone directory database to be downloaded.
    Perform the following procedure to deploy your VOIP network.
    VOIP Administrator
    1 Establish your VOIP Dialing Directory based on your Phone Directory Database for the
    numbers to connect the MultiVOIP’s to your VOIP network and the telephone extension
    number you need to connect to the Voice/Fax channels. A sample VOIP Dialing Directory is
    provided below for your consideration and use.
    To call fromCall ProcessDialing
    Sequence
    VOIP Dialing Directory
    2 Send the slave MultiVOIPs to their remote sites.
    Remote Site Administrator
    3 Unpack your MultiVOIP.
    4 Connect one end of the power supply to a live AC outlet and connect the other end to the
    Power connection on your MultiVOIP.
    FXSE&M
    FXO
    PSTNEthernet Connection
    Power Connection
    10BASET
    ETHERNET
    POWER
    Voice/Fax Channel
          Connections
    E&MFXO
    FXS
    Figure 5.  Remote Site Cable Connection
    5 Connect a network cable to the ETHERNET 10Base-T (RJ-45) connector on the back of your
    MultiVOIP. 
    						
    							39 Chapter 3 - Software Loading and Configuration
    6 If you are connecting a station device (e.g., analog telephone, fax machine, or Key Telephone
    System (KTS) to your MultiVOIP, connect the smaller end of a special adapter cable (sup-
    plied) to the Voice/Fax Channel 1 FXS connector on the back of the MultiVOIP and the other
    end to the station device.
    If you are connecting a PBX extension to your MultiVOIP, connect the smaller end of a special
    adapter cable (supplied) to the Voice/Fax Channel 1 FXO connector on the back of the
    MultiVOIP and the other end to the PBX extension.
    If you are connecting an E&M trunk from a telephone switch to your MultiVOIP, connect one
    end of an RJ-45 phone cord to the Voice/Fax Channel 1 E&M connector on the back of the
    MultiVOIP and the other end to the trunk phone jack. See connector drawing in Appendix B.
    If you are connecting to an E&M trunk, you need to ensure that the E&M trunk jumper is in the
    correct position for the E&M type trunk. The default E&M jumper position is E&M type 2. To
    change the E&M jumper position, perform the E&M jumper block positioning procedure.
    7 Repeat the above step to connect the remaining telephone equipment to each Voice/Fax
    Channel on your MultiVOIP.
    8 Turn on power to the MultiVOIP by placing the ON/OFF switch on the back panel to the ON
    position. Wait for the BOOT LED on the MultiVOIP to go OFF before proceeding. This may
    take a couple of minutes to go OFF.
    9 At this time your VOIP network should be fully operational, dial one of the sites in your network
    using the dialing directory supplied by your network Administrator. 
    						
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