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Multi-Tech Systems Multivoip 200 Model Mvp200 Voice/fax Over Ip Networks User Guide
Multi-Tech Systems Multivoip 200 Model Mvp200 Voice/fax Over Ip Networks User Guide
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11 Chapter 1 - Introduction and Description Front Panel Description The front panel has three groups of LEDs that provide the status of the Ethernet connection (Ethernet), Voice/Fax channels (Voice/Fax 1 and 2), and general status of the MultiVOIP (Boot and Power). The front panel is shown in Figure 1-4, and a description of each LED follows. Figure 1-4. Front Panel Ethernet RCVReceive Data indicator blinks when packets are being received from the local area network. XMTTransmit Data indicator blinks when packets are being transmitted to the local area network. LNKLink indicator lights when the Ethernet link senses voltage from a concentrator or external device. COLCollision indicator lights when a collision is detected on the Ethernet link. Voice/Fax 1 and 2 FXSForeign Exchange Station indicator lights when the voice/fax channel is configured for FXS operation. FXOForeign Exchange Office indicator lights when the voice/fax channel is configured for FXO operation. E&MEar and Mouth indicator lights when the voice/fax channel is configured for E&M operation. FAXFax indicator lights when there is fax traffic on the voice/fax channel. XMTTransmit indicator blinks when voice packets are being transmitted to the local area network. RCVReceive indicator blinks when voice packets are being received from the local area network. XSGTransmit Signal indicator lights when the FXS-configured channel is off-hook, the FXO- configured channel is receiving a ring from the Telco, or the M lead is active on the E&M configured channel. RSGReceive Signal indicator lights when the FXS-configured channel is ringing, the FXO- configured channel has taken the line off-hook, or the E lead is active on the E&M-configured channel. Boot The Boot indicator lights when the MultiVOIP is booting or downloading setup. Power The Power indicator lights when power is applied to the MultiVOIP.
12 MultiVOIP 200 User Guide Back Panel Description The cable connections for the MultiVOIP are made at the back panel. Connectors include Power, Command Port (RS232), Ethernet (10BASE-T), Voice/Fax Channels 1 and 2 (E&M, FXO and FXS). The cable connectors are shown in Figure 1-5 and defined in the following groups. Voice/Fax Channel 1 E&M FXS FXO Voice/Fax Channel 2 FXO FXS E&M 1 0 Power Ethernet RS232 Command 10Base-T Figure 1-5. Back Panel Power Connector The Power connector is used to connect the external power supply to the MultiVOIP. The Power connector is a 6-pin circular DIN connector. A standard computer power cord connects the power supply to a live AC grounded outlet. Command Connector The Command connector is used to configure the MultiVOIP using a PC with an available serial port and running Windows® software. The Command connector is an RJ-45 jack, and an adapter cable is provided to convert to a standard serial port DB9 female connector. 10Base-T (Ethernet) Connector The Ethernet 10Base-T connector is used to connect the MultiVOIP to a LAN using unshielded twisted cable. This connector is an RJ-45 jack. Voice/Fax Channel 1 and 2 The Voice/Fax Channel connectors include three options per channel: E&M, FXS and FXO. E&M - This connector is used for connecting Voice/Fax Channel 1 or 2 to the E&M trunk on a PBX. This connector is an RJ-45 jack. FXS - This connector is used for connecting Voice/Fax Channel 1 or 2 to a station device; e.g., an analog phone, a KTS phone system, or a fax machine. This connector is an RJ-11 jack. FXO - This connector is used for connecting Voice/Fax Channel 1 or 2 to the station side of a PBX. This connector is an RJ-11 jack.
13 Chapter 1 - Introduction and Description Specifications • One 1 Meg by 32 byte at 70 nanosecond SIMM is 4 Mb DRAM Caution: SIMM speed and size cannot be mixed • Two Megs of flash memory Ethernet Port • Single Ethernet Interface - 10Base-T (twisted pair) keyed RJ-45 connector. Command Port • Single 19.2K bps asynchronous Command Port using an RJ-45 to DB9 cable with a DB9 female connector Voice/Fax Channel 1 and 2 • Two RJ-11 jacks (FXO and FXS) • One RJ-45 jack (E&M) Electrical/Physical • Voltage - 115 VAC (Standard), 240 Volts AC (Optional) • Frequency - 47 to 63 Hz • Power Consumption - 18 Watts • Dimensions - 1.625 high x 6.175 wide x 9 deep (4.13 cm x 15.68 cm x 22.86 cm) • Weight - 2 pounds (0.9 kg)
Voice / Fax over IP Networks Chapter 2 - Installation
16 MultiVOIP 200 User Guide Installing Your MultiVOIP The basic steps of installing your MultiVOIP network involve unpacking the units, connecting the cables, and configuring the units using the included management software (MultiVOIP Configuration). The recommended installation process includes three phases that, when completed, result in a fully functional Voice Over IP network. A general description of each phase is provided below, and detailed instructions are provided in Chapter 3, Software Loading and Configuration. Phase 1: Configure and Install Your Master MultiVOIP As the first step, the VOIP administrator configures the MultiVOIP designated as the “Master” unit. This includes the assignment of a unique LAN IP address, subnet mask, and Gateway IP address; as well as the selection of appropriate channel interface type for each of the Voice/Fax channels. Once all connections have been made, the VOIP administrator configures the unit and builds the Phone Directory Database that will reside with the Master unit. Phase 2: Configure Your Slave MultiVOIP(s) Once Phase 1 has been completed, the administrator moves on to configure the MultiVOIP(s) designated as “Slave” units. Again, unique LAN IP addresses, subnet masks, and Gateway IP addresses are assigned, and each Voice/Fax channel is configured for the appropriate channel interface type. When this is done, the Phone Directory Database option is set to Slave, and the IP address of the Master MultiVOIP is entered. Once all Slave units are configured, the process moves on to Phase 3. Phase 3: Deploy the VOIP Network The final phase of the installation is deployment of the network. Through the first two phases, the VOIP administrator controls configuration, so when the Slave MultiVOIPs are sent to their remote sites, the remote site administrators need only to connect the units to their LAN and telephone equipment. A full Phone Directory Database (supplied by the Master MultiVOIP) will be loaded into their unit within minutes of being connected and powered up. The final task of the VOIP Administrator is to develop the VOIP Dialing Directory based on the Phone Directory Database and telephone numbers of the interfacing telephone equipment; at which point, a VOIP user can call any person on the VOIP network. Safety Warning Telecom 1. Never install phone wiring during a lightning storm. 2. Never install phone jacks in wet locations unless the jacks are specifically designed for wet locations. 3. This product is to be used with UL and cUL listed computers. 4. Never touch uninsulated phone wires or terminals unless the phone line has been disconnected at the network interface. 5. Use caution when installing or modifying phone lines. 6. Avoid using a phone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning. 7. Do not use the phone to report a gas leak in the vicinity of the leak. 8. To reduce the risk of fire, use only No. 26 AWG or larger Telecommunication line Cord.
17 Chapter 2 - Installation Unpacking Your MultiVOIP Remove all items from the box. (See Figure 2-1.) MADE IN U.S.AMADE IN U.S.A Figure 2-1. Unpacking Safety Warnings Caution: Danger of explosion if battery is incorrectly replaced. A lithium battery on the circuit board provides backup power for the time keeping capability. The battery has an estimated life expectancy of ten years. When the battery starts to weaken, the date and time may be incorrect. If the battery fails, the board must be sent back to Multi-Tech Systems for battery replacement. The E&M, FXS, and Ethernet ports are not designed to be connected to a Public Telecommunication Network. Valid VOIP Network Connections The following VOIP network connections can be made at this time: € FXS to FXS € FXS to E&M € FXS to FXO € E&M to E&M also, € FXO to FXO (New)
18 MultiVOIP 200 User Guide Cabling Your MultiVOIP Cabling your MultiVOIP involves making the proper Power, Command Port, and Internet connections. Figure 2-2 shows the back panel connectors and the associated cable connections. The Cabling Procedure has step-by-step instructions for cabling your MultiVOIP. Voice/Fax Channel 1 & 2 Connections Network Connection Power Connection FXSE&MFXO PSTN Command Port Connection Hub PBX Voice/Fax Channel 1 E&M FXS FXO Voice/Fax Channel 2 FXO FXS E&M 1 0 Power Ethernet RS232 Command 10Base-T Figure 2-2. Cable Connections Note: Before starting to cable your MultiVOIP, perform the E&M Jumper Block Positioning Procedure if either voice/fax channel (1 or 2) will be connected to an E&M trunk that is a Type 1,3,4, or 5 rather than a Type 2 (the default). Cabling Procedure 1 Using the supplied cable, connect the power supply to a live AC outlet, then plug the power supply into the MultiVOIP as shown in Figure 2-2. The power connector is a 6-pin circular DIN connector. 2 Connect the MultiVOIP to a PC using the RJ-45 to DB9 (female) cable provided with your unit. Plug the RJ-45 end of the cable into the Command port of the MultiVOIP and connect the other end to the PC serial port you’re using. See Figure 2-2. 3 Connect a network cable to the Ethernet 10Base-T connector on the back of the MultiVOIP. Connect the other end of the cable to your network. 4 If you are connecting a station device; e.g., analog telephone, fax machine, or Key Telephone System (KTS); to your MultiVOIP, connect the smaller end of a special adapter cable (sup- plied) to the Voice/Fax Channel 1 FXS connector on the back of the MultiVOIP and the other end to the station device. If you are connecting a PBX extension to your MultiVOIP, connect the smaller end of a special adapter cable (supplied) to the Voice/Fax Channel 1 FXO connector on the back of the MultiVOIP and the other end to the PBX extension. If you are connecting an E&M trunk from a telephone switch to your MultiVOIP, connect one end of an RJ-45 phone cord to the Voice/Fax Channel 1 E&M connector on the back of the MultiVOIP and the other end to the trunk. Note: Appendix B has a pinout diagram for the E&M back panel connector on the MultiVOIP.
19 Chapter 2 - Installation 5 Repeat the above step to connect the remaining telephone equipment to each Voice/Fax Channel on your MultiVOIP. 6 Turn on power to the MultiVOIP by setting the power switch on the back panel to the 1 (up, On) position. Wait for the Boot LED on the MultiVOIP to go Off before proceeding. This may take a couple of minutes. Proceed to the Chapter 3, Software Loading and Configuration, to load the MultiVOIP software.
20 MultiVOIP 200 User Guide E&M Jumper Block Positioning Procedure Each voice/fax channel on the MultiVOIP has a separate E&M jumper block, located near the jacks on the back panel of the MultiVOIP. Each jumper block has 8 pairs of pins with a jumper plug on three adjacent pairs of pins. The jumper plug must be centered on the E&M type number (see Figure 2-3) that matches the E&M connection for that channel. Perform the follow- ing procedure if you need to move the E&M jumper block from its default (Type 2) position. 1 Ensure that the external power supply is disconnected from the MultiVOIP. 2 Turn the MultiVOIP upside down and remove the cabinet mounting screw at the center back of the cabinet. 3 Turn the MultiVOIP right side up, then slide the base out the rear of the cabinet. Note: To change a jumper position, lift the jumper plug up off the jumper block, then move it to the new position, ensuring that the middle jumper of the jumper block is centered on the E&M type number (1,3; 4; or 5) as shown on Figure 2-3. (Note: Numbers are not on the board.) Jumper Blocks In Position 2 (Default) Note: Markings do not appear on board. Back Panel Connectors 22Channel 2 Channel 1 Alternate Positions 4 5 1,3 Figure 2-3. E&M Jumper Block Positions 4 Change the jumper block position for any voice/fax channel to be connected to an E&M trunk that is not a Type 2 (the default position). 5 Slide the base all the way into the cabinet until it stops. 6 Turn the MultiVOIP upside down and replace the cabinet mounting screw that was removed in step 2. 7 Turn the MultiVOIP right side up, then perform the cabling procedure.