Motorola S11 Manual

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EN Safety, Regulatory & Legal
Safety, Regulatory & Legal
Battery Use & SafetyDON’Ts
 Don’t let the product come in contact with liquids.* Liquids can get into the 
product’s circuits, leading to corrosion.
 Don’t place your product near a heat source.* High temperatures can cause the 
battery to swell, leak, or malfunction.
 Don’t dry a wet or damp product with an appliance or heat source, such as a hair 
dryer or microwave oven.
DOs
 Do avoid leaving your product in your car in high temperatures.*
 Do avoid dropping the product.*
 Dropping your product, especially on a hard surface, 
can potentially cause damage.*
 Do contact your retailer or Motorola if your product has been damaged by  dropping, liquids or high temperatures.
Warning: 
Never dispose of battery powered products in a fire because they may explode.
Battery ChargingBattery Char gin gNotes for charging your product’s battery:
During charging, keep your battery and charger near room temperature for efficient 
battery charging.
New batteries are not fully charged.New batteries or batteries stored for a long time may take more time to charge.Motorola batteries and charging systems have circuitry that protects the battery from 
damage from overcharging.
Third Party AccessoriesUse of third party accessories, including but not limited to batteries, chargers, headsets, 
covers, cases, screen protectors and memory cards, may impact your product’s performance. 
In some circumstances, third party accessories can be dangerous and may void your product 
warranty. For a list of Motorola accessories, visit 
www.motorola.com/products 
						

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Driving PrecautionsResponsible and safe driving is your primary responsibility when behind the wheel of a 
vehicle. Using a mobile device or accessory for a call or other application while driving may 
cause distraction, and may be prohibited or restricted in certain areas—always obey the 
laws and regulations on the use of these products.
While driving, NEVER:
Type, read, enter or review texts, emails, or any other written data.Surf the web.Input navigation information.Perform any other functions that divert your attention from driving.While driving, ALWAYS:
Keep your eyes on the road.Use a handsfree device if available or required by law in your area.Enter destination information into a navigation device before driving.Use voice activated features (such as voice dial) and speaking features (such as audible 
directions), if available.
Obey all local laws and regulations for the use of mobile devices and accessories in the 
vehicle.
End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” at 
www.motorola.com/callsmart (in English only).
Caution About High Volume Usage
Warning: Exposure to loud noise from any source for extended periods of time may affect 
your hearing. The louder the volume sound level, the less time is required before your hearing 
could be affected. To protect your hearing:
Limit the amount of time you use headsets or headphones at high volume.Avoid turning up the volume to block out noisy surroundings.Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in your 
ears, ringing in your ears, or muffled speech, you should stop listening to the device through 
your headset or headphones and have your hearing checked.
For more information about hearing, see our website at 
http://direct.motorola.com/he llomoto/nss/AcousticSafety.asp (in English 
only). 
						

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EN Safety, Regulatory & Legal
ChildrenKeep your product and its accessories away from small children. These products are 
not toys and may be hazardous to small children. For example:
A choking hazard may exist for small, detachable parts.Improper use could result in loud sounds, possibly causing hearing injury.Improperly handled batteries could overheat and cause a burn.
Symbol KeyYour battery, charger, or accessory product may contain symbols, defined as follows:
Symbol Definition
Important safety information follows.
Do not dispose of your product or battery in a fire.
Your product or battery may require recycling in accordance 
with local laws. Contact your local regulatory authorities for 
more information.
Do not dispose of your product or battery with your household 
waste. See “Recycling” for more information.
Do not use tools.
For indoor use only.032374o
032376o
032375o 
						

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FCC Declaration of ConformityFCC DoCPer FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola Mobility LLC
Address: 8000 West Sunrise Boulevard, Suite A,
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
Hereby declares that the product:
Product Name: S11-FLEX HD
Model Number: S11-FLEX HD
FCC ID: IHDT6ND2
Conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a), 15.107(d) 
and section 15.109(a)
FCC Notice to UsersFCC Noti ceThe following statement applies to all products that bear the FCC logo and/or 
FCC ID on the product label.
This equipment has been tested and found to comply with the limits for a Class B digital 
device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are 
designed to provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses and can radiate radio frequency energy and, if 
not installed and used in accordance with the instructions, may cause harmful interference to 
radio communications. However, there is no guarantee that interference will not occur in a 
particular installation. If this equipment does cause harmful interference to radio or 
television reception, which can be determined by turning the equipment off and on, the user 
is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.Increase the separation between the equipment and the receiver.Connect the equipment to an outlet on a circuit different from that to which the receiver is 
connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two 
conditions: (1) This device may not cause harmful interference, and (2) this device must 
accept any interference received, including interference that may cause undesired operation. 
See 47 CFR Sec. 15.19(a)(3). 
						

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EN Safety, Regulatory & Legal
Motorola has not approved any changes or modifications to this device by the user. Any 
changes or modifications could void the user’s authority to operate the equipment. See 47 
CFR Sec. 15.21.
For products that support Wi-Fi 802.11a (as defined in product information): In the United 
States, do not use your device outdoors while connected to an 802.11a Wi-Fi network. The 
FCC prohibits such outdoor use since frequencies 5.15-5.25 GHz can cause interference with 
Mobile Satellite Services (MSS). Public Wi-Fi access points in this range are optimized for 
indoor use.
Industry Canada Notice to UsersIndustry Canada Noti ceThis device complies with Industry Canada license-exempt RSS standard(s). Operation is 
subject to the following two conditions: (1) This device may not cause interference and (2) 
This device must accept any interference, including interference that may cause undesired 
operation of the device. See RSS-GEN 7.1.3. This Class B digital apparatus complies with 
Canadian ICES-003.
Use & CareUse & CareTo care for your Motorola product, please keep it away from:
liquidsDon’t expose your product to water, rain, extreme humidity, or other liquids.
dryingDon’t try to dry your product using a microwave oven, conventional oven, or 
dryer, as this may damage the product.
extreme heat or coldAvoid temperatures below -10°C (14°F) or above 60°C (140°F). For battery 
powered accessories, do not recharge your accessory in temperatures below 
0°C (32°F) or above 45°C (113°F).
dust and dirtDon’t expose your product to dust, dirt, sand, food, or other inappropriate 
materials. 
						

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cleaningTo clean your product, use only a dry soft cloth. Don’t use alcohol or other 
cleaning solutions.
shock and vibrationDon’t drop your product.
protectionTo help protect your product, always make sure that any battery, connector and 
compartment covers are closed and secure.
RecyclingRecycli n gProducts & AccessoriesPlease do not dispose of products or electrical accessories (such as chargers, 
headsets, or batteries) with your household waste, or in a fire. These items 
should be disposed of in accordance with the national collection and recycling 
schemes operated by your local or regional authority. Alternatively, you may 
return unwanted products and electrical accessories to any Motorola Approved Service 
Center in your region. Details of Motorola approved national recycling schemes, and further 
information on Motorola recycling activities can be found at: 
www.motorola.com/recycling
Packaging & Product GuidesProduct packaging and product guides should only be disposed of in accordance with national 
collection and recycling requirements. Please contact your regional authorities for more 
details.
Software CopyrightSof t ware Co py ri ght Noti ceMotorola products may include copyrighted Motorola and third-party software stored in 
semiconductor memories or other media. Laws in the United States and other countries 
preserve for Motorola and third-party software providers certain exclusive rights for 
copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted 
software. Accordingly, any copyrighted software contained in Motorola products may not be 
modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed  
						

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EN Safety, Regulatory & Legal
by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either 
directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, 
or patent applications of Motorola or any third-party software provider, except for the normal, 
non-exclusive, royalty-free license to use that arises by operation of law in the sale of a 
product.
Export Law AssurancesThis product is controlled under the export regulations of the United States of America and 
Canada. The Governments of the United States of America and Canada may restrict the 
exportation or re-exportation of this product to certain destinations. For further information 
contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and 
International Trade.
Product RegistrationRe gistrati onOnline Product Registration:www.motorola.com/us/productregistration (in English only)
Product registration is an important step toward enjoying your new Motorola product. 
Registering permits us to contact you for product or software updates and allows you to 
subscribe to updates on new products or special promotions. Registration is not required for 
warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of your 
Motorola product, you will need to provide a copy of your dated sales receipt to confirm 
warranty status.
Thank you for choosing a Motorola product.
Motorola Limited Warranty for the United 
States and Canada
Wa rra ntyWhat Does this Warranty Cover?Subject to the exclusions contained below, Motorola Mobility LLC warrants its mobile 
telephones (“Products”), Motorola-branded or certified accessories sold for use with these 
Products (“Accessories”), and Motorola software contained on CD-ROMs or other tangible 
media and sold for use with these Products (“Software”) to be free from defects in materials 
and workmanship under normal consumer usage for the period(s) outlined below. This limited 
warranty is a consumers exclusive remedy, and applies as follows to new Motorola  
						

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Products, Accessories, and Software purchased by consumers in the United States or 
Canada, which are accompanied by this written warranty:
Products and Accessories
Exclusions (Products and Accessories)
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to 
normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated 
capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, 
misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the 
surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme 
humidity, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories 
for commercial purposes or subjecting the Product or Accessory to abnormal usage or 
conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result from 
the use of non-Motorola branded or certified Products, Accessories, Software or other 
peripheral equipment are excluded from coverage.
Products Covered Length of Coverage
Products and Accessories 
as 
defined above, unless otherwise 
provided for below.One (1) year from the date of purchase by the 
first consumer purchaser of the product unless 
otherwise provided for below.
Decorative Accessories and 
Cases. Decorative covers, bezels, 
PhoneWrap™ covers and cases.Limited lifetime warranty for the lifetime of 
ownership by the first consumer purchaser of 
the product.
Monaural Headsets. Ear buds and 
boom headsets that transmit mono 
sound through a wired connection.Limited lifetime warranty for the lifetime of 
ownership by the first consumer purchaser of 
the product.
Products and Accessories that 
are Repaired or Replaced. The balance of the original warranty or 
for ninety (90) days from the date returned to 
the consumer, whichever is longer. 
						

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EN Safety, Regulatory & Legal
Unauthorized Service or Modification. Defects or damages resulting from service, 
testing, adjustment, installation, maintenance, alteration, or modification in any way by 
someone other than Motorola, or its authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags that have 
been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) 
mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, 
are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products, Accessories or 
Software due to any communication service or signal you may subscribe to or use with the 
Products Accessories or Software is excluded from coverage.
Software
Exclusions (Software)
Software Embodied in Physical Media. No warranty is made that the software will meet 
your requirements or will work in combination with any hardware or software applications 
provided by third parties, that the operation of the software products will be uninterrupted or 
error free, or that all defects in the software products will be corrected.
Software NOT Embodied in Physical Media. Software that is not embodied in physical 
media (e.g. software that is downloaded from the Internet), is provided “as is” and without 
warranty.
Who is Covered?This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?Motorola, at its option, will at no charge repair, replace or refund the purchase price of any 
Products, Accessories or Software that does not conform to this warranty. We may use 
functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories 
or parts. No data, software or applications added to your Product, Accessory or Software, 
including but not limited to personal contacts, games and ringer tones, will be reinstalled. To 
Products Covered Length of Coverage
Software. 
Applies only to physical defects in the media 
that embodies the copy of the software (e.g. CD-ROM, or 
floppy disk).Ninety (90) days from the 
date of purchase. 
						

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avoid losing such data, software, and applications, please create a back up prior to 
requesting service.
How to Obtain Warranty Service or Other 
Information
You will receive instructions on how to ship the Products, Accessories or Software, at your 
expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a 
copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written 
description of the problem; (c) the name of your service provider, if applicable; (d) the name 
and location of the installation facility (if applicable) and, most importantly; (e) your address 
and telephone number.
What Other Limitations are There?ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES 
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO 
THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR 
REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE 
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, 
EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN 
CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE 
PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, 
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF 
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE 
OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH 
THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE 
FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion of incidental 
or consequential damages, or limitation on the length of an implied warranty, so 
the above limitations or exclusions may not apply to you. This warranty gives you 
specific legal rights, and you may also have other rights that vary from state to state 
or from one jurisdiction to another.USA
1-800-331-6456
Canada1-800-461-4575
TTY1-888-390-6456