Mitel Sx-50 Superset 4 User Guide
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MESSAGES Dnce the letter is displayed correctly: l Press NEXT to set that letter and move on to define the next one. To leave a space between words: l Press NEXT one more time after a letter To go back and erase a letter l Press - l Press SAVE to store the information you entered. Message Waiting Notification Your telephone signals you . . . when you have a message waiting, that is, when another SUPERSETa user or the attendant sent you a message. As soon as another user sends you a...
Page 82
MESSAGES your extension will receive the message notification. l Do not lift the handset l Press MSG Note: As soon as you press MSG, “N MESSAGE(S)” is displayed, where “N” is the number of message notifications waiting to be read. l Press READ MSG At this point, the system will display different prompts, depending on whether the caller’s SUPERSET qT”’ is programmed with his/her name or not. If the caller has programmed his/her name your Feature Display will display the caller’s name. For...
Page 83
MESSAGES If you do not want to call John back immediately, l Press - The screen below is then displayed, as it is the case if the caller’s name is not programmed on his/her SUPERSET@. If the caller has not programmed his/her name After you have pressed READ MSG, the caller’s number and the time the message was sent are displayed. 2412/11:06 MSG EXIT NEXT CANCEL CALL e Press CALL to automatically call the person who left you the message. The message notification will be cancelled after...
Page 84
MESSAGES If you nave more than one message waiting, the NEXT prompt will appear. l Press NEXT to read the next message. l Press CANCEL to cancel the message notification. When you have read all your messages, and cancelled your last message, “NO MORE MESSAGES” is displayed. l Press EXIT to return the set to its idle state “MSG” will remain in the corner of the display until you have cancelled all your messages or called the person who sent you the message. To read a message notification...
Page 85
NAME You can program your name to appear . . . on the displays of other SUPERSET qTM sets and of the Attendant Console whenever you call them. Programming your name involves the same kind of “keypad spelling” used when programming a new advisory message (See Messages). To program your name You can enter up to 16 characters in whatever form you wish (first name only; last name; name and initial; etc.). l Press PROGRAM l Press NAME l Enter the first letter l Press NEXT l Repeat the...
Page 86
NIGHT ANSWER Many telephone systems are placed in Night Service . . . after regular hours. When the system is in Night Service, external calls then ring night bells, alternate night answer points or a designated extension. To answer a call when the night bell rings l Lift handset Or press speaker on/off l Press NIGHT ANS Note: The NIGHT ANS prompt will not appear unless you lift the handset, press speaker on/off or press your prime line button. PACE REDIAL HANG-UP You are connected to the...
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OVERRIDE You can interrupt a busy extension 0 . . and enter the conversation by using OVERRIDE. To override a busy extension When you hear busy tone l Press OVERRIDE CAMP ON CALLBACK OVERRIDE SEND MSG HANG-UP You may now speak to the user, but other parties in the original conversation will hear you as well. , All parties in the conversation will hear a warning tone, which is repeated intermittently until you hang up. Questions about OVERRIDE Can I use OVERRIDE to intrude into a line with...
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OVERRIDE Sometimes OVERRIDE does not work. Why? This feature only works when a call is in progress. It does not work when the busy user: l has the handset off the cradle and is in the process of making a call; l has a call on hold; l is on hold at another phone; l is in a hunt group (that is, a group with a common extension number as well as their own extension numbers); l has Executive Busy Override Security or Data Security in his/her Class of Service; l is talking with someone who has...
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PAGE You can use your phone to access . . . and make an announcement over the loudspeaker mWv3 equipment (if paging equipment is provided). To access the paging system l Lift the handset l Press and hold down PAGE PAGE HANG UP REDIAL If the pager is free, you will hear a short beep, then silence. PAGER is then displayed. PAGER PAGE REDIAL HANG UP Call Handling Features 2,-59
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PAGE If the pager is busy, PAGER BUSY is displayed. You will have to try again later. PAGER BUSY PAGE . ,;. ,:.‘...’ . . . ,.: ..‘.. ; ,::: ;,. ‘. .,,, ‘, . . . . . . ..:. l Make your announcement while holding down the PAGE key When your announcement is finished l Hang up You are disconnected from the loudspeaker paging equipment. Questions about PAGE Can I access PAGE in handsfree mode? You must lift the handset to use PAGE. If you try to use the feature access code for Paging in...