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Mitel SX 200 DIGITAL Pabx General Descriptions Manual

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Page 81

Attendant Features
OperationTo connect to the default paging zone, hold down the PAGE key. The connec-
tion remains until the PAGE key is released.
To connect to a paging zone other than the default zone, dial the ‘Paging
Access To Specific Zones’ access code, followed by the desired paging zonenumber (l-9).
While the console’s default page zone is in use, the PAGE key LED is lit on all
consoles for which the same default zone applies.
If the paging zone(s) cannot be accessed, busy tone is returned....

Page 82

Features DescriptionOperation
If paging the default paging zone:
lPut the calling party on hold using one of the console HOLD slots.
When the Attendant presses the PAGE key, the console displays the access
code assigned to Feature 16 followed by two digits that identify the console,
followed by n. The “n” digit represents the hold slot number. The Attendant
should learn this code; it is not displayed when specific zone paging is used.
oPage the second party, specifying the displayed number (the last...

Page 83

Attendant FeatureslThe RING AGAIN softkey does not appear for a serial trunk call that recalls
back to the console (however it recalls).
lA serial call that is released to a Subattendant will not have its recall point
changed to the Subattendant telephone; see SUBATTENDANT.l
Enabling serial call clears any previous serial call setting by another console
and any recall point set up to any other device; see RECALL.l
Serial calls appear at the RECALL call position at the console; see ATTEN-
DANT DEFAULT...

Page 84

Features Description
Programming
None
OperationPress the SOURCE 
softkey - the console is connected to the source party andthe destination party is put on Consultation Hold.
Attendant Timed Recall
Description2.40 This feature automatically alerts the Attendant when a call extended
through the console or a call held at the 
consoie has not been answered with-
in the preselected time.
Selectable recall times include:
COS OptionNameTimer Range
115Attendant-Timed Recall 
- No Answer5 to 240 s(0 
= disable)...

Page 85

Attendant Features
ConditionsThe following conditions apply to this feature:
lThe TONES ON/OFF softkey does not appear if the Attendant is receiving
an Audible Lockout Alarm (if enabled).
lThe tones remain on unless turned off or the attendant places a party on
hold, or retrieves a party from hold, or goes idle.
lThe key appears if the console is talking to a trunk, SUPERSETtelephone or
industry-standard 
telephone or the console is on the pager through dial-
ing a pager access code (not through the PAGE...

Page 86

Features DescriptionConditions
The following conditions apply to this feature:
lCalls that are not completed within the campon time-out will recall; see
RECALL.
lThe transferred party must be able to connect to the’busy party; see DE-
VICE INTERCONNECTION CONTROL.
lA transfer cannot be made to a locked-out extension.
ProgrammingSpecify a time-out period in COS Option 117 (Attendant-Timed Recall 
-CAM-
PON); (default time is 30 seconds). A value of 0 disables recall from Camponto the Attendant.
Enable COS...

Page 87

Attendant Features
OperationNoneAttendant Trunk Busy-Out
Description
2.45 The Attendant may busy out a trunk to prevent access to the trunk, and
may remove the busy condition as required. If the Trunk Busy-Out Enable op-
tion is not selected, the Attendant may still access individual trunks, but-is un-
able to force them into a busy condition.Conditions
The following conditions apply to this feature:l
As with station and SUPERSETtelephones, if the trunk is not idle when the
busy is attempted, the busy...

Page 88

Features Description
This page intentionally blank105 2-309109-094-l 
OENA Issue 3Revision 1 

Page 89

3. SYSTEM FEATURES3.1 This section of the practice describes the system features which apply to all
extension users.:  
-,
3.2 System features are those features that are available to all devices, or to
several devices’such as extensions, datasets, consoles, trunks, and 
SUPERSET
telephones, or that apply to the PABX.
:’Abbreviated DialDescription
3.3 This feature allows trunks and extensions to dial or to be routed to an ab-
breviated number (two to eight digits) in place of a longer number (which
can...

Page 90

Features Description
lIf an Abbreviated Dial number is to appear in another speed dial number
(Abbreviated Dial or Speedcall), then the Abbreviated Dial number index
must be three digits in length (leading zeros required).
ProgrammingEnable COS Option 245 (Abbreviated Dial Access) for non-console devices to
access Abbreviated Dial directly. Consoles do not need this option enabled to
access Abbreviated 
D.ial directly.
Enter the desired abbreviated dial index numbers, and the digit strings to be
dialed,...
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