Midway Sportstation 39in Deluxe Operation Manual
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7-4 VGM Startup Troubleshooting Table, continued SYMPTOM CAUSE REQUIRED ACTION Power problem1. Inspect circuit boards under low-light conditions. LEDs glow if processor circuits receive voltage. Fan should be turning. These indications prove presence of DC from power supply. Still, voltages or signals may not be normal. 2. Turn on VGM power. Using 20-volt DC setting on digital voltmeter, measure DC voltages at power connector pins. 3. Using 2-volt AC setting on digital voltmeter, measure same DC voltages as above. Any reading indicates ripple or noise. In that case, service power supply. Faulty wiringTurn off VGM power. Assure that wiring harness connectors attach and fully seat onto mating board connectors. Improper jumper or DIP switch settingsVerify that circuit board jumpers are set as intended. Check DIP switch settings. • VGM (video game machine) appears non-functional. • Currency acceptor price indicator is illuminated. Faulty circuit boardsRun power-up self-test sequence. Note errors or failures during tests. Compare LEDs with LED indicator status charts. Note discrepancies. CAUTION: Don’t remove or install any connector while power is turned on. Doing so will damage circuit boards or hard disk drive, and void warranty. A-21915 04-12655 A-22694 5795-15344-07 20-10493 01-14923A-22628-1H-22900.1 04-12404.3 5556-13956-00 A-22530 A-2191520-10516 5733-15139-00 11-1259 04-126525795-10397-09 Front View Of Coin Door Interior View Of Electronics
7-5 VGM Startup Troubleshooting Table, continued SYMPTOM CAUSE REQUIRED ACTION Faulty coin mechanism1. Unlock and open coin door. Check each currency acceptor to assure proper mounting. Verify that each release latch is closed and locked. Does mechanism accept and reject currency correctly? Test mechanism with good and bad coins. 2. Inspect to see if external acceptor indicators (Pricing, Flashing Arrows, etc.) are lit. 3. Verify that each acceptor operates properly by placing it in working VGM. Replace bad parts. Faulty switches1. Enter Menu System by pressing and holding TEST MODE switch inside coin door. From Main Menu, choose CONTROLS TEST. Use tests to confirm operation of each switch. 2. Assure that no loose parts or wires are caught in switch contacts. 3. Check for continuity in each suspect switch connection (Common to Normally Open or Common to Normally Closed). 4. Replace faulty switches (bent levers, broken actuators, etc.). • VGM (video game machine) doesn’t start. • VGM accepts currency or tokens. • Audio and video are present. Faulty wiring1. Assure that no wires are caught in hinges, latches or switch contacts. 2. Check wiring continuity from circuit board connectors to acceptors. Interior View of Coin Door and Cash Door
7-6 Audio Troubleshooting Table SYMPTOM CAUSE REQUIRED ACTION Improper volume setting1. From Main Menu, choose VOLUME LEVEL. Check that Attract Music is on (enabled). Verify that all volume levels are set well above zero. 2. If necessary, change levels to make VGM audible.• No audio • Video is present • VGM (video game machine) appears to operate normally Faulty SIO Board1. From Main Menu, enter Diagnostics Menu. Select SOUND SUBSYSTEM TEST. Test checks entire sound system. 2. Run power-up self-test sequence. Note errors that VGM finds during tests. Compare Sound I/O Board (SIO) LEDs with LED indicator status charts. Note discrepancies. 3. Verify proper operation of SIO Board by placing it in working VGM. 4. If board is faulty, replace it. Faulty wiring1. Check that cabinet wiring is correct for this VGM. 2. Verify that cabinet wiring provides separate wires (not common return) for each speaker. 3. Check connection of all cabinet ground wires.• Constant low hum from all speakers. Faulty power supplyUsing 2 Volt AC setting on digital voltmeter, measure voltages at speaker terminals. Any reading indicates ripple or noise. In that case, service power supply. Faulty or improper speaker1. Turn off VGM power. Remove grilles and check speakers. Assure that speakers are full range (100 to 10,000 Hz response) and rated for at least 20 watts. Woofers must be rated for at least 40 watts. 2. Verify proper speaker operation by connecting speaker in question to working VGM. 3. If speaker is faulty, replace it. • Audio is distorted, muffled or has missing frequencies. Faulty wiringMultiple-speaker installations: Check for reversed wires at one speaker. Weak low frequencies and thin or hollow sound quality is symptom of incorrectly phased speakers. Sound tests may not detect this condition, but you can hear it during VGM operation. Faulty speaker1. From Main Menu, choose SOUND TEST. Recheck speakers with audio signals provided by test. 2. Verify proper speaker operation by connecting speaker in question to working VGM. 3. If speaker is faulty, replace it. Faulty circuit board1. From Main Menu, enter Diagnostics Menu. Select SOUND SUBSYSTEM TEST. Test checks entire sound system. 2. Run power-up self-test sequence. Note errors that VGM finds during tests. Compare circuit board LEDs with LED indicator status charts. Note discrepancies. 3. Verify SIO Board operation by connecting board to working VGM. 4. If board is faulty, replace it. • Dead sound channel Faulty wiringVerify that cabinet wiring is correct. Assure that all speakers connect to audio wires. Check for broken or shorted wires.
7-7 Joystick Troubleshooting Table SYMPTOM CAUSE REQUIRED ACTION Faulty switchEnter game Menu System by pressing and holding TEST MODE switch inside coin door. From Diagnostics Menu, choose SWITCH TEST. Operate joystick in question. Check for proper readings of up, down, left and right. Faulty switch wiring1. Check for wires caught in door hinges, latches or switch contacts. 2. Verify that harness connectors are attached and fully seated. 3. Assure that joystick switches connector properly to control input wires. 4. Check joystick cable ground connections. 5. Check that cabinet wiring is correct for this VGM (video game machine). Faulty mechanical parts1. Inspect joystick for: Missing, loose or damaged parts, torn rubber T-band, etc. 2. Replace bad parts. Dirty optosClean dust out of optos with swab and cleaner. Don’t apply cleaner directly into opto. Never use solvents! Faulty joystick fuseCheck fuses on I-40 Joystick Interface Board inside player control panel. Each joystick has its own fuse. Faulty joystick electronics1. If joystick fuses are okay, install joystick in working VGM (video game machine) and retest it. 2. If joystick still doesn’t work, replace it. • Players complain that joystick operates erratically or unreliably • Game starts normally Faulty I-40 Joystick Interface Board1. If joystick works in second VGM, I-40 Joystick Interface Board may be bad. 2. Replace board and retest joystick. Joystick Parts
7-8 Video Troubleshooting Table SYMPTOM CAUSE REQUIRED ACTION Power problemVerify connection of AC Power to video monitor. Inspect CRT neck in dim light. Glowing filament near CRT base proves that some monitor circuits receive power. Still, voltages or signals may not be normal. Faulty wiring1. Turn off VGM power. Verify that video signal and Remote Adjustment Board connectors seat properly on Video Monitor Board. 2. Assure that video cables connect to circuit boards. 3. Assure that no wires are caught on chassis or mounting brackets. Improper monitor adjustmentsCheck that BRIGHTNESS (intensity) and CONTRAST are set above their minimum levels. • Monitor appears non- functional • Audio is present • VGM (video game machine) controls operate normally Faulty monitor circuitry1. Examine AC line fuse on Video Monitor Board. If fuse is faulty, replace it with identical fuse. 2. If fuse is good: Verify that video monitor operates correctly by placing it in working VGM. 3. If monitor is bad: Check monitor power supply. 4. If power supply is good: Check monitor horizontal output transistor and related circuitry. WARNING: HIGH VOLTAGE. VGM monitors generate and store potentially lethal high voltages. Avoid touching any part of the monitor until power has been off for some time. A picture tube can maintain a hazardous charge for up to several days. Only qualified technicians should service monitors. Turn off the power, unplug the VGM and discharge the CRT before attempting service. Even properly discharged tubes can revert to a highly charged state, without reapplication of power. WARNING: In normal operation, the monitor doesn’t require isolation from AC line voltage. During bench servicing, you may need to operate the monitor outside the cabinet. If you do, isolate the monitor from line voltage with an isolation transformer. CAUTION: Don’t operate the monitor without the Remote Adjustment Board.
7-10 Video Troubleshooting Table, continued SYMPTOM CAUSE REQUIRED ACTION Improper components1. Verify that hard disk drive is correct for this VGM (video game machine). Label on drive records manufacturer name, assembly number and program version. 2. Verify that circuit boards are correct for this VGM. Label on each board records manufacturer name, assembly number and hardware version. 3. Verify that ROM instruction set is correct for this VGM. VGM set only has one ROM. Label on ROM records assembly number and software version. • Game screens don’t appear • No audio • Power-up self-test runs Hard drive problems1. Turn VGM on. Immediately look under hard drive. Hard Drive Activity LED flashes if drive is operating properly. 2. Allow VGM to load normally. Note and record any error messages that occur during self-test. 3. Remove hard drive and install it in working VGM. If symptom recurs there, hard drive is faulty. Replace it. • Blotches of color appear on screenPicture tube aperture mask is magnetizedRemove diskettes from room. Demagnetize monitor with external degaussing coil. Take care not to magnetize neighboring VGMs. Monitor may be on or off for this procedure. • White areas in center of screen appear tinged with color • Object edges have fringe of one or more colorsPicture tube purity or static convergence is out of alignment1. Turn on VGM (video game machine). 2. Press and hold TEST MODE to enter Menu System. At Main Menu, select Monitor Tests Menu. Run through Crosshatch, Red, Green and Blue screens to find clearest display of problem. 3. Display screen with greatest problem. 4. Display Crosshatch Screen. Locate purity and static convergence ring magnets on back of monitor neck. Watch screen in mirror. Adjust magnets to minimize problem. Follow instructions from monitor manufacturer. 5. Display Crosshatch Screen. Touch up adjustments while watching screen in mirror. • Background of Attract Mode screens seems out of sync • Words on screen read OKSomeone set DIP switch for resolution lower than VGA1. VGM only outputs VGA video. Press and hold TEST MODE to enter Menu System. At Main Menu, select DIP Switch Test Menu. 2. Locate DIP switch bank U12 on the Sound I/O Board. 3. Turn off switch 2. 4. Reenter Attract Mode and check screens. CAUTION: Don’t operate the monitor without its Remote Adjustment Board. WARNING: HANDLE FLUORESCENT TUBE AND CRT WITH CARE. If you drop a fluorescent tube or CRT and it breaks, it will implode! Shattered glass can fly eight feet or more from the implosion.
7-11 Video Troubleshooting Table, continued SYMPTOM CAUSE REQUIRED ACTION • White areas at screen edges appear tinged with color • Dots at screen edges appear oval or cylindricalPicture tube dynamic convergence is out of alignmentHave service bureau dynamically reconverge monitor. This procedure requires removing and repositioning yoke. Service bureau must follow instructions from monitor manufacturer. Faulty wiring1. Check connectors and cables for wiring continuity. Video cables connect graphics card to circuit boards, and then to video monitor. 2. Assure connection of all cabinet ground wires, especially at video monitor chassis. Faulty monitor circuitry1. Check video monitor operation by connecting it to working VGM (video game machine). 2. Assure that video monitor is correct type for this VGM. Video monitors with wrong resolution can’t lock sync. Improper sync signals1. Check to see if Video Board puts out type of sync that your monitor requires. 2. Verify that jumpers are set correctly for monitor. 3. If necessary, add or remove video sync jumper at Sound I/O Board jumper block J10. With no pins connected (or pins 2 and 3 connected), board outputs positive sync. With pins 1 and 2 connected, board outputs negative sync. • Video tears or rolls, or has black bar down middle of screen Electromagnetic fieldsMove cabinet far away from machines, appliances, or competitors’ VGMs. Faulty wiringCheck connectors and cables for wiring continuity from circuit boards to video monitor.• Missing colors Faulty monitor color drive circuitryVerify that video monitor operates correctly by connecting it to working VGM. • One color is dimmer or brighter than others • Whites appear tinted everywhere on screenMaladjusted color bias pots1. Turn on VGM (video game machine). 2. Enter Monitor Tests Menu. 3. Watch Color Bars screen in mirror. 4. Adjust three bias pots for best colors. (Most monitor neck boards include these pots.) 5. Also check White Screen. Touch up controls. 6. If whites still seem tinted, have service bureau rejuvenate picture tube. • Picture is dim or fadedMaladjusted BRIGHTNESS pot or subnormal picture tube emission1. Watch Color Bars screen. Adjust BRIGHTNESS and CONTRAST pots for greatest number of grays. You’ll find these pots on Monitor Remote Control Board, behind coin door. 2. If pots have no effect, have service bureau rejuvenate picture tube. • Picture is too narrowMaladjusted WIDTH potEnter Monitor Tests Menu. Watch Crosshatch Screen while adjusting WIDTH pot for best picture. You’ll find this pot on Monitor Remote Control Board, behind coin door. • Picture is too shortMaladjusted HEIGHT pot or damaged vertical circuit1. Enter Monitor Tests Menu. Watch Crosshatch Screen while adjusting HEIGHT pot for best picture. You’ll find this pot on Monitor Remote Control Board, behind coin door. 2. If pot has no effect, service vertical output circuit. • Picture seems shifted to one sideMaladjusted HORIZONTAL POSITION potEnter Monitor Tests Menu. Watch Crosshatch Screen while adjusting HORIZONTAL POSITION pot for best picture. You’ll find this pot on Monitor Remote Control Board, behind coin door.
7-12 • Keystone-shaped pictureShorted turns in yoke1. Substitute working yoke. 2. Have service bureau converge monitor. 3. Retest monitor.
7-13 Software Update Troubleshooting Table SYMPTOM CAUSE REQUIRED ACTION You skipped steps or performed them out of sequence.Return update components to kit, reinstall original parts in cabinet, and try process again.• Update didn’t work • After update procedure, screen reports lower than latest versionInstallation error may have damaged device.1. Inspect for bent or broken pins. 2. If you have another kit, try it. 3. Ask your distributor to check your floppy disk. Mismatched boot update version and hard drive.Once you’ve updated disk drive, CPU instructions must be at correct version to make use of new data stored on disk. Be certain that boot ROM device resides in proper socket.• No Attract Mode screens • Board indicators illuminate, but screen is completely blank You may have installed devices in wrong sockets.1. Install disk ROM. Only use upgrade socket for hard disk drive updates. During game play, upgrade socket must be empty. 2. Load ROM contents onto drive. 3. Remove ROM from game. NOTICE: Someday, software updates for your VGM (video game machine) might become available. These upgrades may improve your VGM’s performance or add new VGM features. Such upgrades tend to appear sometime after the factory first releases the VGM. Contact your distributor for information about updates.