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Midway Sportstation 39in Deluxe Operation Manual

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    							7-4
    VGM Startup Troubleshooting Table, continued
    SYMPTOM CAUSE REQUIRED ACTION
    Power problem1. Inspect circuit boards under low-light
    conditions. LEDs glow if processor circuits
    receive voltage. Fan should be turning. These
    indications prove presence of DC from power
    supply. Still, voltages or signals may not be
    normal.
    2.  Turn on VGM power. Using 20-volt DC setting
    on digital voltmeter, measure DC voltages at
    power connector pins.
    3.  Using 2-volt AC setting on digital voltmeter,
    measure same DC voltages as above. Any
    reading indicates ripple or noise. In that case,
    service power supply.
    Faulty wiringTurn off VGM power. Assure that wiring
    harness connectors attach and fully seat onto
    mating board connectors.
    Improper jumper or
    DIP switch settingsVerify that circuit board jumpers are set as
    intended. Check DIP switch settings.
    •
     VGM (video game machine)
    appears non-functional.
    •
      Currency acceptor price
    indicator is illuminated.
    Faulty circuit boardsRun power-up self-test sequence. Note errors
    or failures during tests. Compare LEDs with
    LED indicator status charts. Note
    discrepancies.
    CAUTION: 
    Don’t remove or install any connector while power is turned on. Doing so
    will damage circuit boards or hard disk drive, and void warranty.
    A-21915
    04-12655
    A-22694 5795-15344-07 20-10493
    01-14923A-22628-1H-22900.1
    04-12404.3 5556-13956-00 A-22530
    A-2191520-10516
    5733-15139-00 11-1259
    04-126525795-10397-09
    Front View Of Coin Door  Interior View Of Electronics 
    						
    							7-5
    VGM Startup Troubleshooting Table, continued
    SYMPTOM CAUSE REQUIRED ACTION
    Faulty coin
    mechanism1.  Unlock and open coin door. Check each
    currency acceptor to assure proper mounting.
    Verify that each release latch is closed and
    locked. Does mechanism accept and reject
    currency correctly? Test mechanism with good
    and bad coins.
    2.  Inspect to see if external acceptor indicators
    (Pricing, Flashing Arrows, etc.) are lit.
    3.  Verify that each acceptor operates properly by
    placing it in working VGM. Replace bad parts.
    Faulty switches1.  Enter Menu System by pressing and holding
    TEST MODE switch inside coin door. From Main
    Menu, choose CONTROLS TEST. Use tests to
    confirm operation of each switch.
    2.  Assure that no loose parts or wires are caught in
    switch contacts.
    3.  Check for continuity in each suspect switch
    connection (Common to Normally Open or
    Common to Normally Closed).
    4.  Replace faulty switches (bent levers, broken
    actuators, etc.).
    •
     VGM (video game machine)
    doesn’t start.
    •
      VGM accepts currency or
    tokens.
    •
      Audio and video are present.
    Faulty wiring1.  Assure that no wires are caught in hinges,
    latches or switch contacts.
    2.  Check wiring continuity from circuit board
    connectors to acceptors.
    Interior View of Coin Door and Cash Door 
    						
    							7-6
    Audio Troubleshooting Table
    SYMPTOM CAUSE REQUIRED ACTION
    Improper volume
    setting1.  From Main Menu, choose VOLUME LEVEL.
    Check that Attract Music is on (enabled). Verify
    that all volume levels are set well above zero.
    2.  If necessary, change levels to make VGM
    audible.•
     No audio
    •
      Video is present
    •
     VGM (video game machine)
    appears to operate normally
    Faulty SIO Board1.  From Main Menu, enter Diagnostics Menu.
    Select SOUND SUBSYSTEM TEST. Test
    checks entire sound system.
    2.  Run power-up self-test sequence. Note errors
    that VGM finds during tests. Compare Sound I/O
    Board (SIO) LEDs with LED indicator status
    charts. Note discrepancies.
    3.  Verify proper operation of SIO Board by placing it
    in working VGM.
    4.  If board is faulty, replace it.
    Faulty wiring1.  Check that cabinet wiring is correct for this VGM.
    2.  Verify that cabinet wiring provides separate wires
    (not common return) for each speaker.
    3.  Check connection of all cabinet ground wires.•
      Constant low hum from all
    speakers.
    Faulty power supplyUsing 2 Volt AC setting on digital voltmeter,
    measure voltages at speaker terminals. Any
    reading indicates ripple or noise. In that case,
    service power supply.
    Faulty or improper
    speaker1.  Turn off VGM power. Remove grilles and check
    speakers. Assure that speakers are full range
    (100 to 10,000 Hz response) and rated for at
    least 20 watts. Woofers must be rated for at least
    40 watts.
    2.  Verify proper speaker operation by connecting
    speaker in question to working VGM.
    3.  If speaker is faulty, replace it.
    •
      Audio is distorted, muffled or
    has missing frequencies.
    Faulty wiringMultiple-speaker installations: Check for
    reversed wires at one speaker. Weak low
    frequencies and thin or hollow sound quality is
    symptom of incorrectly phased speakers. Sound
    tests may not detect this condition, but you can
    hear it during VGM operation.
    Faulty speaker1.  From Main Menu, choose SOUND TEST.
    Recheck speakers with audio signals provided
    by test.
    2.  Verify proper speaker operation by connecting
    speaker in question to working VGM.
    3.  If speaker is faulty, replace it.
    Faulty circuit board1.  From Main Menu, enter Diagnostics Menu.
    Select SOUND SUBSYSTEM TEST. Test
    checks entire sound system.
    2.  Run power-up self-test sequence. Note errors
    that VGM finds during tests. Compare circuit
    board LEDs with LED indicator status charts.
    Note discrepancies.
    3.  Verify SIO Board operation by connecting board
    to working VGM.
    4.  If board is faulty, replace it.
    •
      Dead sound channel
    Faulty wiringVerify that cabinet wiring is correct. Assure that
    all speakers connect to audio wires. Check for
    broken or shorted wires. 
    						
    							7-7
    Joystick Troubleshooting Table
    SYMPTOM CAUSE REQUIRED ACTION
    Faulty switchEnter game Menu System by pressing and
    holding TEST MODE switch inside coin door.
    From Diagnostics Menu, choose SWITCH TEST.
    Operate joystick in question. Check for proper
    readings of up, down, left and right.
    Faulty switch wiring1.  Check for wires caught in door hinges, latches or
    switch contacts.
    2.  Verify that harness connectors are attached and
    fully seated.
    3.  Assure that joystick switches connector properly
    to control input wires.
    4.  Check joystick cable ground connections.
    5.  Check that cabinet wiring is correct for this VGM
    (video game machine).
    Faulty mechanical
    parts1.  Inspect joystick for: Missing, loose or damaged
    parts, torn rubber T-band, etc.
    2.  Replace bad parts.
    Dirty optosClean dust out of optos with swab and cleaner.
    Don’t apply cleaner directly into opto. Never use
    solvents!
    Faulty joystick fuseCheck fuses on I-40 Joystick Interface Board
    inside player control panel. Each joystick has its
    own fuse.
    Faulty joystick
    electronics1.  If joystick fuses are okay, install joystick in
    working VGM (video game machine) and retest
    it.
    2.  If joystick still doesn’t work, replace it.
    •
      Players complain that
    joystick operates erratically
    or unreliably
    •
      Game starts normally
    Faulty I-40 Joystick
    Interface Board1.  If joystick works in second VGM, I-40 Joystick
    Interface Board may be bad.
    2.  Replace board and retest joystick.
    Joystick Parts 
    						
    							7-8
    Video Troubleshooting Table
    SYMPTOM CAUSE REQUIRED ACTION
    Power problemVerify connection of AC Power to video
    monitor. Inspect CRT neck in dim light.
    Glowing filament near CRT base proves that
    some monitor circuits receive power. Still,
    voltages or signals may not be normal.
    Faulty wiring1.  Turn off VGM power. Verify that video signal
    and Remote Adjustment Board connectors
    seat properly on Video Monitor Board.
    2.  Assure that video cables connect to circuit
    boards.
    3.  Assure that no wires are caught on chassis or
    mounting brackets.
    Improper monitor
    adjustmentsCheck that BRIGHTNESS (intensity) and
    CONTRAST are set above their minimum
    levels.
    •
      Monitor appears non-
    functional
    •
      Audio is present
    •
     VGM (video game machine)
    controls operate normally
    Faulty monitor
    circuitry1.  Examine AC line fuse on Video Monitor Board.
    If fuse is faulty, replace it with identical fuse.
    2.  If fuse is good: Verify that video monitor
    operates correctly by placing it in working
    VGM.
    3.  If monitor is bad: Check monitor power supply.
    4.  If power supply is good: Check monitor
    horizontal output transistor and related
    circuitry.
    WARNING: HIGH VOLTAGE. 
    VGM monitors 
    generate and store potentially lethal
    high voltages. 
    Avoid touching any part of the monitor until power has been off for
    some time. A picture tube can maintain a hazardous charge for up to several days.
    Only qualified technicians should service monitors. Turn off the power, unplug the
    VGM and discharge the CRT before attempting service. Even properly discharged
    tubes can revert to a highly charged state, without reapplication of power.
    WARNING: 
    In normal operation, the monitor doesn’t require isolation from AC line
    voltage. During bench servicing, you may need to operate the monitor outside the
    cabinet. If you do, isolate the monitor from line voltage with an isolation transformer.
    CAUTION: 
    Don’t operate the monitor without the Remote Adjustment Board. 
    						
    							7-10
    Video Troubleshooting Table, continued
    SYMPTOM CAUSE REQUIRED ACTION
    Improper components1.  Verify that hard disk drive is correct for this VGM
    (video game machine). Label on drive records
    manufacturer name, assembly number and
    program version.
    2.  Verify that circuit boards are correct for this
    VGM. Label on each board records manufacturer
    name, assembly number and hardware version.
    3.  Verify that ROM instruction set is correct for this
    VGM. VGM set only has one ROM. Label on
    ROM records assembly number and software
    version.
    •
      Game screens don’t appear
    •
     No audio
    •
      Power-up self-test runs
    Hard drive problems1.  Turn VGM on. Immediately look under hard
    drive. Hard Drive Activity LED flashes if drive is
    operating properly.
    2.  Allow VGM to load normally. Note and record
    any error messages that occur during self-test.
    3.  Remove hard drive and install it in working VGM.
    If symptom recurs there, hard drive is faulty.
    Replace it.
    •
      Blotches of color appear on
    screenPicture tube aperture
    mask is magnetizedRemove diskettes from room. Demagnetize
    monitor with external degaussing coil. Take care
    not to magnetize neighboring VGMs. Monitor
    may be on or off for this procedure.
    •
      White areas in center of
    screen appear tinged with
    color
    •
      Object edges have fringe of
    one or more colorsPicture tube purity or
    static convergence is
    out of alignment1.  Turn on VGM (video game machine).
    2.  Press and hold TEST MODE to enter Menu
    System. At Main Menu, select Monitor Tests
    Menu. Run through Crosshatch, Red, Green and
    Blue screens to find clearest display of problem.
    3.  Display screen with greatest problem.
    4.  Display Crosshatch Screen. Locate purity and
    static convergence ring magnets on back of
    monitor neck. Watch screen in mirror. Adjust
    magnets to minimize problem. Follow
    instructions from monitor manufacturer.
    5. Display Crosshatch Screen. Touch up
    adjustments while watching screen in mirror.
    •
      Background of Attract Mode
    screens seems out of sync
    •
      Words on screen read OKSomeone set DIP
    switch for resolution
    lower than VGA1.  VGM only outputs VGA video. Press and hold
    TEST MODE to enter Menu System. At Main
    Menu, select DIP Switch Test Menu.
    2.  Locate DIP switch bank U12 on the Sound I/O
    Board.
    3.  Turn off switch 2.
    4.  Reenter Attract Mode and check screens.
    CAUTION: 
    Don’t operate the monitor without its Remote Adjustment Board.
    WARNING: HANDLE FLUORESCENT TUBE AND CRT WITH CARE. 
    If you drop a
    fluorescent tube or CRT and it breaks, it will implode! Shattered glass can fly eight feet
    or more from the implosion. 
    						
    							7-11
    Video Troubleshooting Table, continued
    SYMPTOM CAUSE REQUIRED ACTION
    •
      White areas at screen edges
    appear tinged with color
    •
      Dots at screen edges appear
    oval or cylindricalPicture tube dynamic
    convergence is out of
    alignmentHave service bureau dynamically reconverge
    monitor. This procedure requires removing and
    repositioning yoke. Service bureau must follow
    instructions from monitor manufacturer.
    Faulty wiring1. Check connectors and cables for wiring
    continuity. Video cables connect graphics card to
    circuit boards, and then to video monitor.
    2.  Assure connection of all cabinet ground wires,
    especially at video monitor chassis.
    Faulty monitor
    circuitry1.  Check video monitor operation by connecting it
    to working VGM (video game machine).
    2.  Assure that video monitor is correct type for this
    VGM. Video monitors with wrong resolution can’t
    lock sync.
    Improper sync signals1.  Check to see if Video Board puts out type of
    sync that your monitor requires.
    2.  Verify that jumpers are set correctly for monitor.
    3.  If necessary, add or remove video sync jumper
    at Sound I/O Board jumper block J10. With no
    pins connected (or pins 2 and 3 connected),
    board outputs positive sync. With pins 1 and 2
    connected, board outputs negative sync.
    •
      Video tears or rolls, or has
    black bar down middle of
    screen
    Electromagnetic fieldsMove cabinet far away from machines,
    appliances, or competitors’ VGMs.
    Faulty wiringCheck connectors and cables for wiring
    continuity from circuit boards to video monitor.•
     Missing colors
    Faulty monitor color
    drive circuitryVerify that video monitor operates correctly by
    connecting it to working VGM.
    •
      One color is dimmer or
    brighter than others
    •
      Whites appear tinted
    everywhere on screenMaladjusted color
    bias pots1.  Turn on VGM (video game machine).
    2.  Enter Monitor Tests Menu.
    3.  Watch Color Bars screen in mirror.
    4.  Adjust three bias pots for best colors. (Most
    monitor neck boards include these pots.)
    5.  Also check White Screen. Touch up controls.
    6.  If whites still seem tinted, have service bureau
    rejuvenate picture tube.
    •
      Picture is dim or fadedMaladjusted
    BRIGHTNESS pot or
    subnormal picture
    tube emission1.  Watch Color Bars screen. Adjust BRIGHTNESS
    and CONTRAST pots for greatest number of
    grays. You’ll find these pots on Monitor Remote
    Control Board, behind coin door.
    2.  If pots have no effect, have service bureau
    rejuvenate picture tube.
    •
      Picture is too narrowMaladjusted WIDTH
    potEnter Monitor Tests Menu. Watch Crosshatch
    Screen while adjusting WIDTH pot for best
    picture. You’ll find this pot on Monitor Remote
    Control Board, behind coin door.
    •
      Picture is too shortMaladjusted HEIGHT
    pot or damaged
    vertical circuit1.  Enter Monitor Tests Menu. Watch Crosshatch
    Screen while adjusting HEIGHT pot for best
    picture. You’ll find this pot on Monitor Remote
    Control Board, behind coin door.
    2.  If pot has no effect, service vertical output circuit.
    •
      Picture seems shifted to one
    sideMaladjusted
    HORIZONTAL
    POSITION potEnter Monitor Tests Menu. Watch Crosshatch
    Screen while adjusting HORIZONTAL POSITION
    pot for best picture. You’ll find this pot on Monitor
    Remote Control Board, behind coin door. 
    						
    							7-12
    •
     Keystone-shaped pictureShorted turns in yoke1.  Substitute working yoke.
    2.  Have service bureau converge monitor.
    3. Retest monitor. 
    						
    							7-13
    Software Update Troubleshooting Table
    SYMPTOM CAUSE REQUIRED ACTION
    You skipped steps or
    performed them out
    of sequence.Return update components to kit, reinstall
    original parts in cabinet, and try process again.•
      Update didn’t work
    •
     
    After update procedure,
    screen reports lower than
    latest versionInstallation error may
    have damaged
    device.1.  Inspect for bent or broken pins.
    2.  If you have another kit, try it.
    3.  Ask your distributor to check your floppy disk.
    Mismatched boot
    update version and
    hard drive.Once you’ve updated disk drive, CPU
    instructions must be at correct version to make
    use of new data stored on disk. Be certain that
    boot ROM device resides in proper socket.•
      No Attract Mode screens
    •
      Board indicators illuminate,
    but screen is completely
    blank
    You may have
    installed devices in
    wrong sockets.1.  Install disk ROM. Only use upgrade socket for
    hard disk drive updates. During game play,
    upgrade socket must be empty.
    2.  Load ROM contents onto drive.
    3.  Remove ROM from game.
    NOTICE: 
    Someday, software updates for your VGM (video game machine) might
    become available. These upgrades may improve your VGM’s performance or add new
    VGM features. Such upgrades tend to appear sometime after the factory first releases
    the VGM. Contact your distributor for information about updates. 
    						
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