Macrotel Mt360 Series Digital Key System Installation Manual
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STATION POSITION PROGRAMMINGPress : NEXT Default station numbers can easily be changed to another vacant station number. Station numbers lo-89 can be used. Default: Stations are numbered from 10 to 33 sequentially. If an analog adaptor is connected, station numbers 58 to 81 are used for the second channel of the analog adaptor. Press : NEXT Press : CHG Set Position:BKSP SAVE- CHG Press : New Stn/ %&sit+&6 CHG 1 If new station number is 56 Press : SAVEExtension 10 is now vacant, the station is now extension 56. Press : CHG Note: Two sets may not have the same mailbox number. LlNE CATEGORY The second category of database programming, Line Cate- gory, refers to features that apply to individual lines. Thefeatures that fall under Line Category are: Auto Attendant Line Group Hunt Group Answer Private To Dialing Hold Abandon Line TypeMAIL BOX ASSIGNMENT Press: F#(to enter database programming)1 :,“,‘,““:HCW CHG 1 A mail box number can be assigned to each station, to corre- spond with a voice mail system, such as MacroVoice. Each mail box number must be three digits in length.Default: Each station has the same mail box number andstation number. (010 - 033) Press : NEXTMail Box : 010BACK NEXT CHG Press : CHG Press : New mail box number Press : SAVE Now, the mail box number for siation 10 is 999, not 010. Press : NEXT Press : CHGWarning Tone : YBACK NEXT CHG DROP TIMEOUT If a station has drop timeout enabled, after a certain pro-grammed period of time, his outgoing line call will be dropped. The drop timeout period is programmed under warning time (in Call Handling category). If a drop timeout period is not pro-grammed, the drop timeout feature will not be enabled. Default: Drop timeout disabled on all stations.NOTE: F = FUNCTION KEY Enter six digit password Press: SHOW Press : NEXT Press : SHOW Press : Ln ( “,%Lin&dW CHG j//Line 1 was selecfed.AUTO ATTENDANT Each line can be designated to be answered by an automatedattendant. Two choices are available; Yes or No. Defaut: Each line is set to no. Press : SHOWAUTO ATTENDANT :N BACK NEXT CHG Press: CHG (;tUJ; ~TT~NDA&lT :Y ( Note: When a line is set to Auto Attendant Yes, any assign-ments for that line to ring at a station in Flexible Ring Assign- ments are overridden.Associated Programming: Hunt Group Answer Extension Hunt Groups 2-12
HUNT GROUP ANSWER When a line is set to auto attendant Yes, then it will ring into ahunt group. Each line can be set to ring into ONE of 8 hunt groups.Default: Each auto attendant line rings into hunt group 1.Press : SHOWPress : CHGPress: CHGContinue through hunt group 8. Associated Programming. AUTO ATTENDANT EXT. HUNT GROUPS DIALING TYPE SELECTIONEach line can be programmed for either tone or pulse dialing. Default: Each line is programmed for tone dialing. Press : SHOWPress : CHG HOLD ABANDONIf a caller has been put on hold, and hangs up, with hold abandon feature enabled, the system will recognize the discon-nect signal, and release the line. Default: Hold abandon is not enabled for any line. Press : NEXTPress : CHG LINE TYPE ASSIGNMENT Each line can be programmed as either a C.O. line, or behind PABX line.Default: All lines are C.O. Lines. NOTE: F = FUNCTION KEYPress : NEXT Press : CHG LINE GROUP ASSIGNMENT Lines can be assigned to groups, for features such as line pool.Two line groups are available. Default: All lines belong to line group 1. Press : NEXT I Line Group : 1BACK NEXT CHG Press : CHG Line Group : 2 BACK NEXT CHG PRIVATE LINE A line can be programmed as private to a certain station. Then,only that station can access that line for outgoing calls, or answer that ringing line. Private line programming overrides line and ring assignment programming. DefauH: No private lines are assigned to any station. Press : NEXTPress : CHG To Setup:Press : Stn Press : SAVEPrivate to : 10 BACK NEXT CHG To Cancel:Press : CHGII l-iiF%JPress : SAVE CALL HANDLING CATEGORYThe third category of database programming, Call Handling Category, refers to features that apply to the handling of calls.The features that fall under Call Handling Category are as follows: Barge-InTone Time Barge AlertWarning TimeExclusive Hold Time Boss/Secretary Flash Time DISA Remind TimeExternal CFWRecall Time Line-to-Line Conference Pause TimeCamp-OnPBX Code 2-13
Press: F#DB PSWD :(to enter database programming) BKSP SHOW CHGPress : CHGExclusive Hold : 1 BACK NEXT CHG Enter six digit password r DB PSWD :------ --IBKSP SHOW CHG Press: SHOW Press : NEXT Press : NEXT3. Call Handling BACK NEXT SHOW Press : SHOW k%‘n ,,“,T CHG ;BARGE-IN When barge-in is program enabled, stations can barge-in to other stations with an equal or lower class of service than their own. Other features to be programmed in conjunction with thisfeature are class of service (in Station Category), and barge alert (in Call Handling Category). Default: Barge-in is disallowed. Press : CHGBarge in : YBACK NEXT CHG BARGE-IN ALERT TONE When the barge-in alert tone is enabled, the called party will hear a tone when another party barges-in his call. Default Barge-in alert tone is disabled. Press : NEXTBarge Alert : N BACK NEXT CHG Press : CHGPress : CHG and so on, through eight minutes. FLASH Flash time is programmable to work behind Centrex or PABX.The flash time can be from ,l - 1.5 seconds.Default: Flash time is .7 second.Press : NEXT Press : CHG and so on, from .l through 1.5. HOLD REMINDER This feature will remind a station user that he has placed a callon hold by recalling holding station after 0, 1,2,3,4,5, 6,7, or 8 minutes have elapsed. (If it is set for 0 minutes, recall does not occur.)Default: The hold reminder time is every 3 minutes Press : NEXTRemind Time . 8 BACK NEXT CHG Press : CHG 1 ;;kni;d E;T OCHG1Press : CHG until the required remind time is shown. RECALL TIME This feature sets the amount of time before a transferred call recalls the originating station. The recall time can be 30, 60, 120, or 180 seconds.Defaut The recall time is 60 seconds. Press : NEXT EXCLUSIVE HOLD Program the amount of time that should expire before acall is released from exclusive hold, and is returned to common hold.Choose between 0 - 8 minutes. If 0 minutes is selected, exclusive hold feature is disabled. Default: Exclusive hold time is three minutes.Press : CHGRecall Time : 120 BACK NEXT CHG IContinue pressing CHG until required recall time is shown. Press : NEXT NOTE: F = FUNCTION KEY2-14
PAUSE TIMEWARNING TONE TIME Pause time is programmable as 1.5, 2.0,3.5, or 5.0 seconds.This feature is used primarily when programmed into speed dial numbers to insert a pause to allow time for response fromthe C.O. or for other applications. Default Pause time is 2.0 seconds. Press : NEXTPause Time : 2 BACK NEXT CHG Press : CHG Continue pressing CHG until the required pausetime is shown.NOTE : Pause Time Affects CPID Send Time. PABX COMPATiBlLlTY (ACCESS CODES) PABX access codes can be assigned as either one digit (from0 - 9), or two digits (from 00 - 99) to interface with a variety ofPABXs. After the PABX access code is entered, a fixed pausetime of two seconds will be automatically inserted before dialing out the subsequent digits, to ensure that real C.O. dialtone has been achieved before sending the digits. Default: PABX access code is “9”. Press : NEXTPBX Code : 9 BACK NEXT CHG Press : CHG Press : 90PBX Code : 90 BKSP SAVE CHG Press : SAVE II TONE DURATION DTMF tone duration from the dial pad are programmable to becompatible with varying connected switching systems. The tones can be programmed as 70,120, or 150 ms in length. Default: Tone duration is 120 ms. Press : NEXT Press : CHGTone Time : 150 BACK NEXT CHG Continue pressing CHG until the required tone duration time is shown.This feature is associated with the drop timeout feature. ftprovides a tone to notify the user that the line is about to be dropped. This is programmable for 1,2,3...8 minutes after the call begins. Default: The warning tone is activated after three minutes have elapsed.Press : NEXTPress : CHG p@i$-qContinue pressing CHG until the required time is shown. BOSS / SECRETARY PROGRAMING A boss/secretary relationship can be set up between stations. It is related to such features as DND override, barge-in, etc. Onesecretary can serve up to two bosses. Default: No boss / secretary relationships are programmed. Press: NEXT Press: SHOWPress: Stn of Secretary Press: SHOWBoss I : NULL BACK NEXT CHG Press: CHGPress: Stn of Boss Press: SAVE N boss is station 16. Boss 1: 16BACK NEXT CHG Press: NEXT Continue as above until all bosses and secretaries are programmed. 2-75
(DIRECT INWARD SYSTEM ACCESS)One line can be programmed as a DISA line. Several associ- ated items have to be programmed with DISA, as follows: Active line (1,2,3,...8)Service (Never, Day, Night, Always) Talk time on DISA line? (1,2,3,5,10,15 minutes)DISA password (9 digits. Thr last dIgIt 1s the class ofservice for users with that password.) DISA rings (how many rings before the DISA line is answered?) (1,2,3...99) If a DISA user accesses another outside line, that line will be tollrestricted based on the user’s DISA password, and the Day/ Night service mode. Also, if a line to line conference is estab- lished using the DISA function, the conversation time will belimited to the DISA talk time limit. DefaukNo line is programmed as a DISA line. The default ring count before answering is 1 time. Press : NEXT Press : CHG Continue pressing CHG untilrequired line is shown (None, 1,2,3,...8)Press : NEXTPress : CHG Continue pressing CHG until the p$%-Eyrequired service is shown (Never, Day, Night, Always) Press : NEXT piiF%KJPress : CHG Continue pressing CHG until therequired talk time is shown. (1,2,3,5,1O,or 15 minutes). Press : NEXTPress : SHOWPress : CHG pis--Gr Press :Enter 9 digit passwordThe last digit of the password is the Class of Service associated with that password.Press : SAVE Press : NEXT 02. EMPTY ( BACK NEXT CHG 1Continue until all passwords are entered. (Up to 24) Press : CHG Press : Number of DISA rings DISA rings can be from 1 - 99.Press : SAVE EXTERNAL CALL FORWARDING (ECF) A call can be forwarded to an external location. Any call coming in on the line that is forwarded externally is forwarded out on adesignated line to the number located in speed dial #99. - The incoming, outgoing ECF lines must be programmed as such, and speed dial #99 must be programmed. -The service mode in which the ECF should be activated mustalso be programmed as Never, Day, Night, or Always. - There is a limit to the conversation time on the ECF call. lt is programmable as 1,2,3,5,10, or 15 minutes. Default: No lines are assigned as incoming or outgoing ECF lines.Press : NEXT Press : SHOW Press : CHG Continue pressing CHG until the required incoming line # appears. (None, 1,2,3,...8)Press : NEXT Press : CHG Continue pressing CHG until the appears. (None, 1,2,3 ,... 8)Press : NEXT Press : CHGService : Day BACK NEXT CHG Continue pressing CHG until the required service mode ap- pears. (Never, Day, Night, Always) 2-16
Press : NEXT Press : CHG Talk Time : 10 BACK NEXT CHG Continue pressing CHG until the required conversation time appears. (1,2,3,5,10, or 15 minutes.) LINE-TO-LINE CONFERENCE The talk time for line-to-line (sometimes called trunk-to-trunk) conferences is programmable as 1,2,3,5,10, or 15 minutes. Default: Talk time for line-to-line conferences is five minutes. Press : NEXT Press : SHOW Press : CHG Continue pressing CHG until the appears. (1,2,3,5,10, or 15 minutes.) CAMP-ON TIME The camp-on time is programmable from 0, 10, 20,...50 sec- onds. If 0 seconds is programmed, it means there will be no camp-on tone. Each programmable interval will have a camp- on tone, and a camp-on message will appear on LCD display.Default: The default camp-on time is 10 seconds. Press : NEXT CampOn: 10 BACK NEXT CHG Press: CHG1 &:R”;E~ 1CHGContinue pressing CHG until the required camp-on time ap- pears.(00, 10,20,30,40,or50seconds.) RESOURCE CATEGORY The fourth category of database programming, Resource Cat-egory, refers to features that apply to system resources. The features that fall under Resource Category are: System Alarm System TimeAttendant Set Copy ServiceLine Copy Night StartUser Password Night EndCanned Message User Names Account Code Table Line Names Hour Mode System SPDKSU RevisionDatabase Password Default SettingNOTE: F = FUNCTION KEYPress: F#(to enter database programming) Enter six digit password DB PSWD :------ BKSP SHOW CHG Press: SHOW Press : NEXT Press : NEXT 3. Call Handling BACK NEXT SHOW Press : NEXT Press : SHOW SYSTEM ALARM CLOCKEight system alarm clocks can be set to notify all stations at programmed times. When the alarm is invoked, all idle stationshear background music from the speaker for one minute. Alarms cannot be set within two minutes of each other, or the later one will be ignored. Default: No alarms are programmed. Press : SHOW Press : SHOW (if Alarm 1 is empty) Press : CHG Enter: Time to be reminded Press : SAVE Press : NEXT To Delete an Alarm Setting: Press : NEXT Press : CHG Press : SAVEAlarm 1 : NULL BACK NEXT CHG Alarm 1 : 0800BACK NEXT CHG Alarm 2 : NULL BACK NEXT CHG Alarm 3 : 11:58BACK NEXT CHG ALARM 3 :BACK NEW CHG 2-77
ATTENDANTPress : NEXTOne station must be programmed as the attendant. The atten-dant is used for such features as recall, forced incoming ICM call forward, etc. Default Station 10 is the attendant. Press : NEXT Press : CHG ( %i-ian:A% CHG 1Press : New attendant station If Station 11 is new anendanfPress : SAVEAttendant : 11 \ BACK NEXT CHG ]SYSTEM SERVICE MODE Three system service modes may be selected. These are “Day,Night, and Time”. If the “Day” mode is selected, system will always work in day mode. If “Night” mode is selected, the system will always work in night mode. If “Time” mode is selected, the system will work in either day or night mode, depending on thetimeof day. (See night service programming.)Default: System is in Day service mode. Press : NEXT Press : CHG Press : CHGPress : CHG Press : Time to end night mode, and begin day mode USER NAME PROGRAMMING Names of up to seven characters may be assigned to stations. - The dial pad is used to enter characters. The letters are printedon the keys. Pressing a key once chooses the first letter on the key, pressing again chooses the second, and again the third. Forexample, pressing the six key twice chooses the letter N. - The letters are uppercase. ff you want to switch to lowercase dial. To proceed to the next letter, dial #. To go back a space, press BKSP soft key. Also dial #to insert a space. - At the end of the name, press # to proceed to the next letter before pressing SAVE. Default: No station has a name assigned.Press : NEXT Press : SHOW Press : SHOW When system mode is programmed as “Time”, the service mode will automatically be changed from “Day” to “Night” depending on the programmed night start and night end times.Default: System is in “Day” mode, and night start/end times are not programmed.Press : NEXTPress : CHG NIGHT SERVICE Press : CHG Press : Time to begin night mode enter in 24 hour clock format To begin nighf mode at 5.20 PM.Press : SAVE !?&E%Ai& CHG / TiipgrJTo begin day mode at 6.00 am SETlO: BKSP S%JE CHG Press : Keypad to enter letters in user’s name.If 5#666#44&%# was entered.Press : SAVE Lines can be assigned names, which are viewed on the LCD display when that line is selected or ringing. The name may have up to seven characters. - To use dial pad to enter letters for the name, see user name programming. Default: No line is given a name.Press : NEXT Line NamesBACK NEXT SHOW Z-18
Press : SHOWShow Line :BKSP SHOW CHG Press : Ln numberShow Line : 1BKSP SHOW CHG Press : SHOW Press : CHG Press : Keypad to enter letters in line name Press : SAVE SYSTEM SPEED DIAUNG System speed dial numbers can be programmed to bin num-bers 20 - 99. (00 - 19 are reserved for personal speed dialnumbers).- Digits saved under speed dial locations may be digits 0 - 9,,#, Flash (F3), Pause, (F70), and speed dial chaining code (Fl n,where nn =speed dial bin number to be chained): - Speed dial numbers can be chained together by including the speed dial chaining code in the speed dial digits. There is only one “layer”of speed dial chaining, meaning you can chain from bin 01 to a number in bin 02, but if bin 02 has a chaining digit to bin 03, it would not continue to chain to bin 03. If you wantedto include the number in bin 03, you would have to put the chaining digit for bin 03 into bin 01. For example: Bin 01:3456@02@03... (where @ shows the speed dial chaining digit Fl ) Bin 02:1234@04 Bin 03:56789Bin 04:7777 The number 3456123456789 would be dialed. Note that thechain to 04 from bin 02 was ignored.- Flash and Pause are counted as one digit, while speed dial chaining code is counted as three digits. . Speed dial numbers can be up to 16 digits. Default: No speed dial numbers have been programmed. Press : NEXT System SPDBACK NEXT SHOW i Press : SHOW Press : Bin number N 20 is the speed dial bin required Press : SHOW Press : CHG Enter phone number To save / %SP SAVE CHG / r%5iz-lM 997-5500 is ro be saved Press : SAVEj 989A7d5K5°0~~~T CHG /The number “9975500” is saved in SPD location 20. Continue as above for speed dial locations 20 - 99. CHANGEABLE SYSTEM PASSWORD The system password can be changed to any six digit number. Defauit The password is 000000. Press : NEXT/ Lm~~wcw&ooooG 1 Press : CHGDB PSWD :BKSP SAVE CHG Enter new password Press : SAVE If 123456 is new pass word 1 DB PSWD : 123456 1 BACK NEXT CHG jThe database password is now 123456. SYSTEM T/ME The year, month, date, day of week, hour, and minute can be programmed. This appears on the LCD of Display and Execu-tive sets. Default: The initial system time is 12:OO am, TUE, JAN 1,1991. Press : NEXT1 %zT&T SHOW1 Press : SHOW Press : CHG Enter last two digits of current year. N 1992 is the current year Press : SAVEYear: 92 BACK NEXT CHG 2-19
Press : NEXT/ ii%? : TWIXT CHG 1 Press : CHG Continue to press CHG until the required month appears. Press : NEXT The process to change the dateisthe same as to change the year. /Press : NEXT Press : CHG Continue to press CHG until the required day of the week appears. Press : NEXT The process to change the houristhe same as to change the year. Press : NEXT The process to change the j kk% : t%XT CHG ) minuteis the same as to change the year. SET COPY Programming can be copied from one set to another. Simply program one station with required features, then use set copy to copy to other stations. The features that are copied with set copy are: ::COS day COS night 3.Line assignment 4.Ring assignment 5Night set (Yes/No) 6.Set group number 7.Hunt group number a.Warning tone (enable/disable) 9.Drop time-out 10. Mail box 11. Feature map12. DSS/SPD key map Default None. Press : NEXT Press : SHOW Press : Sn to be copied Press : SAVEcopy to : BKSP!%VE CHG Press : Sn to be copied from Press : SAVESet CopyBACK NEXT SHOW LINE COPY Line CopyBACK NEXT SHOW / %yPfror& CHG/ Line programming can be copied using line copy. Simplyprogram one line with all required features, then copy theprogramming to another line or lines. Features that are copied through line copy are: 1. Dialing type2. Hold abandon (yes/no) 3. Line type 4 Loud bell (enable/disable) 5. Line group number 6. Private toDefault None. Press : NEXT Press : SHOW Press : Ln to copy from Press : SAVE Press : Ln to receive copy Iii!80 &iiJE CHG; Press : SAVE USER PASSWORD Although a station user’s password is set through station lock/ unlock feature, not in database programming, the password can be seen in database programming. This is useful if a userhas forgotten his password. Default: Each station’s password is “0000”. Press : NEXT User PasswordBACK NEXT SHOW Press : SHOW Press : Sn Press : SHOW . .z-20
PROGRAMMABLE CANNED MESSAGEEnter digits to spell out message There are two types of messages to be programmed in the system. The first canned messages are sent when calling a busy or no answer station to provide them information, or request them to return the call. The second type, advisory messages, are left on a station user’s phone to provide informa-tion to calling parties. Both types of messages have six system programmable mes- sages, and one station user programmable message. There is a maximum of 16 characters per message. See user name programming for details on using the dial keypad to entermessages. Press : SAVEenfered1 ATCOPIERBACK NEXT CHG Continue pressing NEXT to scroll through all advisory messages.ACCOUNT CODE TABLE Default: The default canned messages are: Have a Good DayCall Operator Call Home Call Back Friend Visiting UrgentEmpty (station user programmable) The default advisory messages are’ At Lunch Be Back Soon Gone Home In a Meeting Out of Office On Vacation Empty (station user programmable) Press : NEXT This table holds all account codes to be matched against entered code when forced account codes are enabled on astation.- The account codes can be from four to eight digits in length.Defauk Account code table is empty.Account codes are four digits in length. Press : SHOW Length : 4BACK NEXT CHG Press : CHG Press : SHOW Continue to press CHG until required account code digit length appears. (4 - 8) “Sending Message” are the cannecalling a busy or no answer station. Press : SHOW Press : CHG Enter digits to spell out message N222#2#555#555##6#33#wasentered Press : SAVE Continue pressing NEXT to Press : NEXT Advisory messages are the user’s set to provide information to calling parties for moreefficient call handling. Press : SHOWPress : NEXT Press : CHG Enter Account Code / gCKE”:gT CHJ pF--G-q p5Li-j N 12345 is an account codeto be entered in table Press : SAVE 1 ;&t2%XT CHG )Continue for account codes 001 - 100.HOUR MODE SELECTION The hour modeforthe time (asshown on theLCDdisplays)can be in 12 or 24 hour mode, as required.Default: The system time is displayed in 12 hour mode. Press : NEXTHour Mode : 12BACK NEXT CHG Press : CHGPress : CHGHour Mode : 24BACK NEXT CHG NOTE: F = FUNCTION KEY 2-27