Macrotel Mt360 Series Digital Key System Installation Manual
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MACROTEL INTERNATIONAL CORPORATION MacmTel Intemhtional Corporation reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in t.hc state of technical arts or to simply change the design of this document. Further, MacroTel International Corporation also reserves the right, without prior notice, to make such changes in equipment design or components as engineering or manufacturing methods may warrant WARRANTYMacmTel International Corporation warrants that this equipment (except for fuses, lamps and other consumables) will, upon delivery by an authorized MacroTel dealer to a retail customer in new condition, be free from defects in material and workmanship for twelve (12) months after purchase order fromMacroTel. This warranty is void (a) if the equipment is used under other than normal use and maintenance conditions, (b) if the equipment is modified or altered, unless the modification or alteration is expressly authorized by MacroTe.1 (c) if the equipment is subject to abuse, neglect, lightning, electrical fault or accident, (d) if the equipment is defaced or missing, or (f) if the equipment is installed or used in combination or in assembly with products not supplied by MacroTel and which are incompatible or of inferior quality, design or performance. The sole obligation of MacroTel International Corporation under this warranty, or under any other legal obligation with respect to the equipment, is the repair or replacement by an authorized MacroTel dealer, with new or refurbished parts (at their option) of such defective or missing parts causing the malfunction. If MacroTel or one of its authorized dealers does not replace or repair such parts, the retail customer’s sole remedy will be a refund of the price charged by MacroTel to its dealers for such parts as are proven to be defective, and which are returned to MacroTel through one of its authorized dealers within the warranty period and no later than thirty (30) days after such malfunction, whichever first occurs. Under no circumstances will the retail customer or any user or dealer or other person be entitled to any direct, special, indirect, consequential or exemplary damages, for breach of contract, tort, or otherwise. Under no circumstances will any such person be entitled to any sum greater than the purchase price paid to MacroTel for the item of equipment that is malfunctioning. To obtain service under this warranty, the retail customer must bring the malfunction of the machine to the attention of MacroTel’s authorized dealer within the twelve (12) month period and no later than thirty (30) days after such malfunction, whichever first occurs. Failure to bring the malfunction to the attention of an authorized MacroTel dealer within the prescribed time, results in the customer being not entitled to warranty service THERE ARE NO OTHER WARRANTIES FROM MACROTEL INTERNATIONAL CORPORATION WHICH EXTEND BEYOND THE FACE OF THIS WARRANTY. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND FITNESS FOR USE, ARE EXCLUDED. No MacroTel dealer and no person other than an officer of MacroTel may extend or modify this warranty No such modification or extension is effective unless it is in writing. MACROTEL INTERNATIONAL CORPORATION 6001 Park of Commerce Boulevard Boca Raton, FL 33467(407)997-5500 Q Cwyrtght 1994, MacmTel lntemational Corpaatbn, At/ R&hts Resen& Wortdw&?. This p&/izatbn has been pmvidedpursuant to an agreement contain~g restdctbns on fis useThepublication is alsopmtectsd by federalcopyright tawNopartof thispublication may becq~iedord~tritxIted~ transmined. storedin a mfriMdsy3ta~ orfrmdat6dhtO any human orconptierlanguage, in any formwbyanymoans. electr~ic, mechanical, magnetic, manualorothemise, ordiscloredto thirdparties withootexpress wdttenp8rmiSsionof Macro~ettntemation~~~~fion.6001 Park of Commerce Boulevard. Eoca Raton. Florida 33487 MacroJet International Corporation @SBWBS the fight to revise thk manual and lo make change.5 from time lo time in Me cantent hereof without obtigalion fo Oorify any person ororganizafion ofsffih revision M changesDue to the ever-changing nature of the high tech mwironment as w//as the conptexity of thls pmduct, MacmTel International Corporation aSsumes no respomibilny for any arms or om$sions that may appear in this publication
FEATURE LISTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .l-3GENERA. DESCRIPTIONINTRODUCTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .l-2KEYSERVICE UNIT . . . . .1-7.MT-COT/G .. . . . . . . .. . . . . . . . .. ,..........i-iMT-STNI16 . . . . . . . . . . . . . . . . . ...: :. ’ ‘u:‘:.:.,,.,...,.,,,, ,,,,’ .:‘:. 1-2MT-CCB . . . . . .MT-EXP . . . . . . . . . . . :.:... :‘.” ‘u.:” ,:’. . . . ”l-2 SERVICE CIRCUITS ..,,:,, 1-2TONE PLAN/CADENCE CONTROL ‘. . . ::’ “,l-2’ 1-2MUSIC SOURCES.........LOUDBELL IN,TERFACE CIRCUIT ..: :’” . .. . . .l-2 l-2 CALL PROGRESS TONE DETECTOR “: .1-2DTMF DECODER . EXTERNAL PAGE CIRCUI?’ “’l-2i-7STATION TERMINALS,I-2MT-360 STANDARD SETMT-360 DISPLAY SET ..:. ‘. ., :’ ‘:i-2 l-2 MT-360 EXECUTIVE SET MT-ATA ANALOG TERMINAL AD&&d. . .1-3l-3 FEATURE DESCRIPTION,.............,...............................l-3ACCOUNT CODE (UNVERIFIED)ACCOUNT CODE (FORCED)l-3 l-3ALPHANUMERIC bISPLAY ’l-3 ANALOG ADAPTOR ._l-3ATTENDANT . . . . . . .:’”i-4 AUTOMATIC HOLD. AUTOMATIC LINE SELEdTlON. .l-4. . . . . . . . . . .l-4AUTOMATED ATTENDANT INTEGRATION. . . . . . .‘I ” ”BACKGROUND MUSIC. . .:. 1::BARGE-IN . . . . . ... . . . . . . ...BATTERY BACKUP (MEMORY) ,,,,: ..’” .: “,:,,’l-4 l-4BATTERY BACKUP (SYSTEM)BATTERY REVERSAL DETECT. :.: .“:1-4.:: : ~ 1-4BOSS/SECRETARY. . . . .. .,*,,. . .l-4BUSY LAMP FIELD . . . . .,CALL AGAIN (CALL BACK)::’““. ..: . . . . . . . . . .l-4 l-4CALL FORWARD . . . . . . .. . . . . .,,,, . ... . . . 1-5CALLING PARTY ID .CALL OPERATOR (CALL ATTENDANT) .:.. “:”. . . . 1-5. . l-5CALL PARK . . . .CALL PARK ANSWER’. .::. ..,. ‘:.““.’ ..l-5. l-5 CALL PICKUP (GROUP/DIRECT),. .:. . . .. . .1-5CALL WAITING (ALLOW/DENY),.:..:. 1-5 CAMP-ON (BUSY STATION) ,,,, . . ..., :’ ” . l-5CAMP-ON (BUSY LINE) . .. .l-5CLASS OF SERVICE ... . . . :: l-5CONFERENCE .CPIDDATA CALL. . . . . ” ’ ““: . . ‘...:l-6 l-6. . . . . . . . .. . .DATA RATE SELECTION (STATION). . .‘:::l-6’ ” ’ “’ l-6DEFAULT SElTING. . . . . . . .. . ..‘.. ,.. . . .. . ..l-6DIAL ACCESS TO FEATURES. . . . .. . . . l-6DIAL INTERCOM NONBLOCK. . . . .DIAL PULSE TO DTMF CONVERSlOrj :.:. . . . . . .“‘. ., ,,,l-6 l-6DIALING TYPE SELECTION.. . . . . . .DIRECT INWARD SYSTEM A&E&S (DISA). . .. .DIRECT STATION SELECTION (DSS) .. . . . .DISCRIMINATING RINGING . . . ,.. .. .DISTINCTIVE RINGING (STATION). ..DO NOT DISTURB (DND) .. . . . .DND OVERRIDE .DROP TIMEOUT . . . .,,,‘:’ : . . ..I: ”DSS/SPD CONTENT VERIFICATIONDTMF RECEIVER . . . . ...,. : . .l-6.. . . . . . .l-7 DUAL DSS/SPD FUNCTION BUTTON ,,l-7DUAL VOICE PATH . . . . . . . .. . . .:... :1-7END-TO-END SIGNALING .,, .,,,..l-7EXCLUSIVE HOLD . . . . .,, . . . .: : . : “’ ,,l-7EXECUTIVE BARGE-IN . . ,,EXTERNAL CALL FORWARD (ECF)‘:,.‘, :’ . :“’EXTERNAL MUSIC SOURCE,,, . .:’ ..l-7l-6 l-6 EXTERNAL PAGE. . .FEATURE ACCESS CODE VERIFICATION’: ’l-81-8FEATURE CANCELLATION. .,.. l-8 FLASH.... ..............FLEXIBLE LINE ASSIGNMENT ..::...:’ :....... . ......................l-8 FLEXIBLE RING ASSIGNMENT .l-6.......................................l-8FORCED INCOMING INTERCOM CALL FORWARD............HANDSFREE ANSWERBACKl-8...........................................l-8HEARING AID COMPATIBLE....................................HOLD .l-8..................................................................1-8 HOLD ABANDON......HOLD REMINDER..... .:...:.. ..............l-9.....:...:::::..:..:.::::::::::..................1-9HOT DIAL PAD.... HOUR MODE SELEdTldij’ :.:::“’ .: ::. :::: .: ’................l-9.......................l-9HUNT GROUPS . . ...................................................ICM RING AND VOICE CALL.1-9.....................I HOLD INDICATION..................l-9 ................l-9I USE INDICATION.....................l-9KEY INQUIRY.............LASTNUMBER REDlAL(LNfi)............ . . : “’ ”....1-9........l-9LEAST COST ROUTING.LINE GROUP ASSIGNMEN? .:::”................:’ .“’ ’l-9..l-10LINE INTERFACE.. . . . . . . . 1.. . . . .. ... . .. . l-10LINE NAME PROGRAMMING . . . l-10 - ..LINE POOL . . . . . .. . . . . . .,’..l-10LINE SIGNALING . . .LINE-TOLINE CONFERENCE ., ” ‘:.. ’. .l-10 l-10 LINE TYPE ASSIGNMENT . . .. . . ..: ..:. l-loLOUD BELL INTERFACE MANUAL LINE ACCESS..:.“‘. “’ ’l-10MEET-ME ANSWER .. . . . . . . ’ . . .” ’ . . . . . . . . ’ ’..:‘.t. . . .l-10.: . l-loMESSAGE WAITING . . . . . .. . .MESSAGING (ADVISORY) . ” ::.: “” . . . : :‘. :: . . . .. . . . l-10. .. . l-10MIXED DIALING. . . . . . .. . .. . . . . . . .. . . . .l-10MUSIC-ON-HOLD ..,MUTE lVOlCE MUTEI ..“““‘. ” ” : :::.... . . . . . . l-11:“‘, :“‘::“, ..,. . 1-l 1NIGHT’SERVICE . . . . 1’ . I:....,..... . . . . . ..1-1 INIGHT SERVICE STATION . . OFF-HOOK VOICE ANNOUNCE. . . . . . ’ ::... . ,,. ”. .l-11l-11 ON-HOOK DIALING . . .. . . .. . . . . ..l-11PAGING . . . . . . . . . .. . . . . . . . .. . . . . ““’ .:.: ‘.:‘...:‘.‘: ” ,, l-11PAUSE . . .. . . . . . . . . . . . . . . . . . . . . . . .. . . . ...I....POWER FAILURE TRANSFER .. . ..“. ’..l-11.: ,.,” ’ .,,.. l-l 1PRIVACY . .. . . . . .. . . .. . . . . . . . . . . . . . ...l-11PRIVATE LINE . . . . .,...PROGRAMMABLE USER FEATURE KEt;s’ . . .l-11’ ” “:, l-l 1RECALL . . . . . .. . . . . .. .. . : :.:.:: “’ .l-11RELEASE . . . . . . . ..REMINDERCLOCK : ’ ’ : ::,: ;‘:,.,‘:’ ,’ ”1-12. l-12REMOTE PRdGRAMMlNG.. .RINGING LINE PREFERENCE.‘.::. “’SAVED NUMBER REDIAL.SHIFT . . . . .. .. . . . . .. . . . . . . . . . . ‘::.SIMULTANEOUS DATA/VOICE ChiPABILITYSOFT KEY FEATURE ACCESS . . . . . . . . .::: ’SPEED DIALING (STATION) . ,,.. . . . . . . . .SPEED DIALING (SYSTEM) . . . . .. . . . .:.::.’ ”STATION FEATUkE STAT& CHECK . . ..,,,,,STATION GROUP ASSIGNMENT . . . .. . . . : ::... . . . . . ..l-121-12l-12 1-12 1-12 ::1-12. . 1-12.l-12 STATION LOCK/UNLOCK ..,... I. . . ..I. ,..,,..,.,. .STATION MESSAGE DETAIL RECORDING (SMDR) . . .STATION NUMBERING PIAN . . . . . .SYSTEM TIME . . . .. . . . . . . .. . .. . . . . . “” ‘:.: TOLL RESTRICTION . . . . . .. . . . . TONE DETECTOR . ..t...... :. . . :..:. . . . . . ’TONE DURATION SELECTIONTRANSFER.... . . . . . .. . . . ’: :...:.: . ...” . . .1-131-13 . . .l-13. . .l-13. . . .l-13.1-13I.. . .1-13 1-13 1-13 ..l-13TRAVELLING CLASS OF SERVICE1-13USER NAME PROGRAMMING. . . .‘..1-13VOICE CALL .. . . . .. .VOICE MAIL... . . . . . . . . . . . . . . . . . . “’ ‘. .:’.: .:”:’ 1. “’1-14. 14VOLUME CONTROL... . .. . . 14WALL MOUNTABLE .. . . . .. . . 1.. “,:14WARNING TONE . . . . . . . . . . . ... . ,.,,,,.PROGRAMMING C INSTAUATI~O’NINTRODUCTION. .,. ,, . . . . . . . . . ... . . . . .142-l INSTALLATION . . . .REGISTRATION NUMBERS’ . . . .2-l . . .2-lENVIRONMENTALREQUIREMENTS2-l
TOOLS . . . . . . . . . . . .IMPORTANT SAFETY INSTRUCTIONS’ :’ ,.2.12-2 MOUNTING THE CABINET. ,,.,, ,. ,.,, 2-3CONNECTlON OF CABLES~ . .SVSTEMSPEClFlCATlONS .:,2-3 2-3 INSTALLATION OF THE POWER.._,. . . .. .2-4INSTALLATION OF CENTRAL OFFICE TRUNKS2-4INSTALLATION POWER FAILURE TRANSFER PHONE2-5INSTALLATION OF STATIONSINSTALLATION OF SMDR AND MODEM . .2-52-6INSTALLATION OF ACCESSORIES.INSTALLING THE LOUD BELL::“7BATTERY INSTALLATION DBQ TO DB25 CABLE,, ,, ;:J8AMPHENOLAND STATiON NUMBERS. ‘, ,,,, : 2-8ATA EXTENSION NUMBERS2-8 PROGRAMMING . . . . .. ., .., ,,. ,, ,. ‘1’: ‘..‘::‘: ‘.:, ” ‘.“’ ..2-8;;S;E$ TYPE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10. . . . . ... . .2-10SETCATEGORY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10CLASS OF SERVICE ,, ,.2-10ROUTING CLASS OF SERVICEVOICE MAIL PORT ASSIGNMENT‘: ’ ‘:’ ’ ’ ’ ’. 2-102-10FLEXIBLE LINE ASSIGNMENT2-10FLEXIBLE RING ASSIGNMENT FORCED ACCOUNT CODE FORCED LEAST COST ROUTING ’ ‘.‘:’NIGHT SERVICE STATION STATION GROUP ASSIGNMENTWARNING TONE. . . .. . . DROP TIMEOUT . .. . . .. . . . . . . . .STATION POSITION PROGRAMMING MAIL BOX ASSIGNMENT UNECATEGORY . . . . . ..a............................ . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12. . . . ...2-12 2-13 2-13 ..t.2-13. . . .2-13AUTO ATTENDANT . . . . . HUNT GROUP ANSWERDIALING TYPE SELECTION . . .HOLD ABANDON. . .LINETYPEASSIGNMENT .LINE GROUP ASSIGNMENT2-13PRIVATE LINE . . ..,.. . . . . . ..:.2-13CALLHANDLINGCATEGORYBARGE-IN . .. ..,. . . . . . . . . . . . ..I . . . . . . . . . . . . . . 1.: . . . . . . f.;:;~.. . BARGE-IN ALERT TONE. . . . . I . .. .2-14 2-11 2-11 .. . . .2-l 1. . . ..2-112-112-l 1.2-l 1. . . .2-12 2-12 HOLD REMINDER.........................2-14RECALL TIME....................................2-14 PAUSE TIME...................................................2-15PABX COMPATIBILITY (ACCESS CODES)........2-15TONE DURATION..................................2-15WARNING TONE TIME...........................................2-15BOSS I SECRETARY PROGRAMMlNG..............2-15 DIRECT INWARD SYSTEM ACCESS (DISA)...........,2-l 6EXTERNAL CALL FORWARDING (ECF)........2-16LINE-TO-LINE CONFERENCE...........2-17 CAMP-ON TIME.......................:.......:..2-17l%SOURCE CATEGORY....................................................2-17SYSTEMALARMCLOCK......................2-17ATTENDANT.......................................2-l 7 SYSTEM SERVICE MODE NIGHT SERVICE ...........‘:‘:”.....................2-18...........2-18USER NAME PROGRAMMING............................2-18LINE NAME PROGRAMMING..................2-18SYSTEM SPEED DIALING . .CHANGEABLE SYSTEM PASSWORD.2-19 SYSTEM TIME: :: I:;; SET COPY.., . . . . ’’ “’ ‘:.2-20LINECOPY2-20USER PASSWORD ,,.PROGRAMMABLE CANNED MESSAGE .ACCOUNT CODE TABLE ,, . . .HOUR MODE SELECTIONKSU SOFTWARE VERSION DISPLAYDEFAULT SETTING ,RESTRICTION CATEGORY..*.......................,TOLL RESTRICTION 2-20 $:;y ., 2-212-212-22,.. 2-22 2-22 LEAST COST ROUTING . ’2-24 PERIPHERAL CATEGORY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-25SMDR OUTPUT. . .. . .. . .. .. .2-26DATA RATE SELECTION..........2-26LOUD BELL INTERFACE....................................2-26 VOICE MAIL.................................. ..........2-26 EXTENSION HUNT GROUP...........2-27 Set Category............................................................................Day Class of Service.........................I:: Night Class of Service..............3-lRouting Class of ServiceVoice Mail Port Assignment .’“’ . . 1:3-l..........* ” 3-lLine Assignment...........................3- 1Ring Assignment.................3-lForced Account CodesForcedLCR.................. . “‘,...........:.: .:.......3-l.....3-lNight Service Station......................Station Group.1.1. :............................. ;:; Warning Tone..................................... 3-lDroo Timeout................................3-lStation Position . . . Mail Box Assignment..,,. ,....... 3-l .3-l Line Category,,...,...,............................................. a.* . . . . . . . . . . . . . . . .3-3Auto Attendant .. . . ..,,.3-3Hunt Group Answer. . . ...,3-3Dialing Type . . . . . ,,. .. . .3-3Hold Abandon ,~... . . ...3-3Line Type. . 1:... . . . .. . ...3-3Line Group Call Handllng Category. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3 Barge-In. . . . . . . .. . . . ..,: .’ 1::,......3-3Barge-In Alert Tone . .. . . . ,.,,. 3-3Exclusive Hold Time. . ..3-3Flash TimeHold Reminder Time’ ’ .Recall Time . .Pause Time .PABX Access Code “’ .’Tone Duration 3-3 3-3 3-3 3-3 3-3Warning Tone Time . . 1’ ‘.“’ ‘..’ I:.. ’ ”3-3.3-3Boss/Secretary . . DISA. Active Line . . .” .’ ::I....3-3 DISA Service . . ... . . . . ..‘I. . . . . . . . . “‘I..’1’ ’3-3 3-3 DISA Talk Time. . . . . . ..,, ,.... . .3-3DISA Access Code.....................3- 4DISA Ring....External Call Forward...................11.’ ..:. :““I’3-4” ’ .3-4Line-To-Line Conference...................3-4Camp-On Time . . . . . . . . . . . . . ... .. .Resource Category. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..*....e......System Alarm Clock Remind TimeAttendant . . . . . . . . . . . ... .System Service Mode. .,. . . Night Service . “1’.’. . ..User Names . . . . . . . . . . .Line Names.........................................Svstem Soeed Dialing.......................System Password...-................Advisory Messages.............Canned Messages...............................Account Codes..............................Hour Mode......................................... . . .. . .3-4,....... * . . . . . . . . . 3-4. ..3-4. .3-4 3-4 3-4. 3-5.3-53-6. .3-7. . . . .3-7. . . . .3-73-7 . ..3-7 Reatrlctlon Category..............................................................Toll Restriction......................;I;Least Cost Routing . . . .Digit Comparison Table .,Time List Table . . . .Route List Table Digit Modification Peripheral Category. . . . . . . . . . . . . . . . . . . . . . . . . . . .SMDR Output. . .Data Rate Selection Loud Bell Service SLTHookFlash. ‘.’Voice Mail Call ForwardCall Forward Access Condition Ext Hunt Groups,.. . . . 1: 3-11 3-11 .3-13.3-16 . .. . . . ..I . . . . ... 3-18 3.193-19 3-19 3-19 3-19 3-19 3-19. 3-19
ACCOUNT CODE (UNVERIFIED) ACCOUNT CODE (FORCED) ALPHANUMERIC DISPLAY ANALOG ADAPTOR All-ENDANTAUTOMATIC HOLD AUTOMATlC LINE SELECTION AUTOMATED AlTENDANT INTERGRATlONBACKGROUND MUSICBARGE-IN BAlTERY BACKUPBAlTERYREVERSALDETECT BOSS/SECRETARY BUSY LAMP FIELD CALL AGAIN CALL FORWARD CALLING PARTY IDCALL OPERATOR CALL PARK CALL PARK ANSWER CALL PICKUP (GROUP/DIRECT) CALL WAITINGCAMP-ON (BUSY STATION) CAMP-ON (BUSY LINE) CLASS OF SERVICE CONFERENCECPID DATA CALL DATA RATE SELECTIONDEFAULT SElTlNGDIAL ACCESS TO FEATURES DIAL INTERCOM NONBLOCKINGDIAL PULSE TO DTMF CONVERSION DIALING TYPE SELECTION DIRECT INWARD SYSTEM ACCESS (DISA) DIRECT STATION SELECTION (DSS) DISCRIMINATING RINGING DISTINCTIVE RINGING (STATION) DND (DO NOT DISTURB) DND OVERRIDE DROP TIMEOUT DSS/SPD CONTENT VERIFICATIONDTMF RECEIVER DUAL DSSlSPD FUNCTION BUTTON DUAL VOICE PATH END-TO-END SIGNALING EXCLUSIVE HOLD EXECUTlVE BARGE-IN EXTERNAL CALL FORWARD (ECF) EXTERNAL MUSIC SOURCE EXTERNAL PAGING FEATURE ACCESS CODE VERlFlCATlON FEATURE CANCELLATION FLASHFLEXIBLE LINE ASSIGNMENT FLEXIBLE RING ASSIGNMENT FORCED INCOMING ICM CALL FORWARD GROUND FLASH* HANDSFREE ANSWERBACK HEARING AID COMPATIBLE HOLD HOLD ABANDON HOLD REMINDER HOT DIAL PAD HOUR MODE SELECTION HUNT GROUPS ICM RING/VOICE CALL I HOLD INDICATION I USE INDICATION KEY INQUIRY LAST NUMBER REDIAL (LNR)LEAST COST ROUTlNGLINE GROUP ASSIGNMENT LINE INTERFACE LINE NAME PROGRAMMING LINE POOL LINE SIGNALING LINE-TO-LINE CONFERENCELINE TYPE ASSIGNMENT LOUD BELL INTERFACE MANUAL LINE ACCESS MEET-ME ANSWER MESSAGE WAlTlNG MESSAGING (SENDING / ADVISORY)MIXED DIALING MUSIC-ON-HOLD MUTE (VOICE)NIGHT SERVICE NIGHT SERVICE STATION OFF-HOOK VQICE ANNOUNCEON-HOOK DIALINGPAGING PAUSE POWER FAILURE TRANSFER PRIVACY PRIVATE LINE PROGRAMMABLE USER FEATURE KEYSPULSE METERING’ RECALLRELEASE REMINDER CLOCK REMOTE PROGRAMMING RINGING LINE PREFERENCE SAVED NUMBER REDIALSHIFTSIMULTANEOUS DATA/VOICE CAPABILITY SOFT KEY FEATURE ACCESS SPEED DIALING STATION FEATURE STATUS CHECK STATION GROUP ASSIGNMENT STATION LOCK/UNLOCK STATION MESSAGE DETAIL RECORDING (SMDR) STATION NUMBERING PLAN SYSTEM TIME TOLL RESTRICTION TONE DETECTOR TONE DURATION SELECTION TRANSFER TRAVELLING CLASS OF SERVICE USER NAME PROGRAMMING VOICE CALL VOICE MAIL VOLUME CONTROL WALL MOUNTABLE WARNING TONEl Available in future release
The MT-360 Series is a high performance digital key telephone system capable of supporting both voice and data applications.It is available in a six-line by 16-station configuration, with an optional expansion board available, for a configuration of eight lines by 24 key telephones with growth capabilities of up to 360 ports. The MT-360 Series is based on truly digital 2B+D technology, with single-pair wire connection between the KSU and the station terminals. Analog terminal adaptors are available, for connection of analog devices (standard telephones, fax machines, voice mail, etc.) to the system.Each Analog Terminal Adaptor uses one station port, and provides connection of two analog devices, doubling the station capacity of the system when standard single line phones are used. (to an 8 X 48 configuration). Three telephones are available with the MT-360 Series system.The Standard set has programmable feature keys andspeakerphone capability. The Display set adds DSS/Speed Dial keys, and an LCD display. The Executive set adds Off-Hook Voice Announce, and’ a g-pin data port / data module for integrated data transmission. Key Service Unit The KSU (MT-KSU, P/N 3009100) consists of four main circuit boards, as follows: MT-COT/6 Six-circuit trunk interface board: (P/N 3009120) Serves six loop start analog trunk interfaces.Trunk 1 is routed to the power failure jack upon system power failure, to provide powerfailure transfercapabilities. includedin the standard configuration MT-SW/ 16Sixteen station interface / power supply board: (PN 3009122) This board consists of sixteen digitalstation interface circuits, a digital intercom call progress tone generator, external call progress tone detector, incoming DTMF decoder for DISA, an external music source input forMusic-on-Hold/Background music, an external page inter- face, a loudbell interface, volume control for music sources, a DC power regulator, and a system power backup battery charger. Connectors on this board include a 50position amphenol connector for stations, a phone jack for musicsource input, a phono jack for external page output, and a terminal block for loudbell and power battery. Three 64 KBPS digital signal channels are maintained for each station by the octal transceiver. These digital channel signals are designated as 2B+D channels. A high perform- ance pulse transformer is built into each station interface for digital signal transactions.included in the standard configu- ration MT-CCB Common Control Board : (P/N 3009118) This board contains mainly centralized control circuits. It containsan 8088 compatible 16 bit microprocessor, 256 Kbyte ROM for system firmware, 64 Kbyte CMOS RAM with battery backup, a four-party digital conference circuit, and dual RS-232C serial ports interface (used to access SMDR and remote programming). TSI (Time Slot Interchange) switches four PCM highways of 32 channels each.System program- ming is protected with rechargeable NiCad battery and a SPDT slide switch for programming clearing. Muded in thestandard configuration MT-EXP 208 Expansion board (P/N 3009102) :For expansion to 8 X 24. This board bears two C.O. line interface circuits and eight digital station interface circuits. This ex-pands the KSU from 616 to 824. The KSU cabinet measures17 x 11.5 x 3.5 in, and weighs 15.4 Ibs (7 kg). Service Circuits: ~Qne P/an/cadence Contra/: The tone plan employs digital synthesization technique. The tone signal of specified frequency and level is digitally sampled with A-law or Mu-law encoding scheme. Sampled data are then programmedinto an EPROM 27128 (16 KB). M&/Sk SOUrCeSt Two music sources are implemented: an internal melody synthesizer, and an external music sourcefrom a phono jack. The external musicsourcecan be any music/ audio signal, such as a radio, tape player, CD player, etc. LOU&e/l /nterfcrCe circuit: A dry relay contact for external loudbell ON/OFFcontrol. Any other acoustic device or optical alarm device can be connected to this controlled dry contact. CO/\ hogress Tone htector: There is an external call progress tone detector to which any of eight trunk signalscan be routed. Output of thistone detector isthen routed to Common Control of the KSU for feature support. DTMF DeCOdefY This is used mainly for DISAoperation. Any trunk signal can be routed to it during DISA feature access. External Page c;rCU& The external page interface offers 600-ohm impedance transformer for coupling audio sig- nals from any extension to the input of external amplifier. Four station terminals exist for the MT-360 Series, as follows: Ml-360 Stmdard Set P/N 3009 10611 feature keys, five fixed function keys, speakerphone. Utilizes the 81 channelforvoice, 82 channel is spare, and the D channel is used for control signals to and from the KSU.MT-360 Display Set P/N 300910811 feature keys, five fixed function keys, speakerphone, oneshift key, 12 DSS/SPD keys, and three soft keys. 2 X 16 dotmatrix LCD display. Utilizes the Bl channel for voice, 82 channel is spare, and the D channel is used for control signals to and from the KSU. l-2
MT-360 Executive SetP/N 30091 l’011 feature keys, five fixed function keys, speakerphone, one shift key, 12 DSS/SPD keys, and three soft keys, 2 X 16 dot matrix LCD display. Off-Hook Voice Announce, and nine-pin dataport. Uses Bl channel as voice channel, 82 as either OHVA or data channel. This allows for simultaneous voice and data transmission. The D channel is used for control signals to and from the KSU. Faerplato of MT-360 Sorioo Shndard So+KA- Facoplah of MT-360 SorbsDisplay and ~xoculvo Sot KOLD --wLMo MT-ATA Analog Terminal Adaptor PIN 3009104For connection of two analog devices, such as single line phones, fax machines, voice mail, etc. Dimensions: 256 X 141 X 35 mm, input connectors include one DC input six-pin modular jack @J-l 1 C), and one DC power jack for 24 VDC input. Two six-pin modular jacks (RJll C) are the output connectors. Two analog devices can be connected througheach ATA, using only one station port off the KSU. It utilizes Bl channel for voice channel of one of its two tip/ring devices, 82 channel for the other. The D channel is used forcontrol messages to and from KSU. Associated programming categories for appropriate featuresare shown below feature names in brackets. For more informa- tion please refer to the Installation and Programming Manual. ACCOUNT CODE (UNVERIFIED) A user may enter an account code of up to eight digits at any time during a call, before the call is terminated. The user can choose on each call whether or not to enter an account code, and the account code can be any combination of digits-theyare not verified by the system. Account codes are typically used to charge the cost of a call either to an internal departmental cost center, or to a project account for billing purposes. Conditions: - Maximum e@hht digits-The entered account codes will be printed out on SMDR report. ACCOUNT CODE (FORCED) [Set, Resource] To make an outgoing call, a user must first enter a validated account code, when forced account codes are programmed for his station. These account codes are forced and verified against an account code table. Account codes are typically used to charge the cost of a call either to an internal departmen- tal cost center, or to a project account for billing purposes. Conditions: -Forced actwunt codes can be four-to-eight d@its in length. -Maximum number of different account codes is 100. -Programmable on a per-station basis.-The entered account codes will be printed out on the SMDR report. ALPHANUMERIC DISPLAY The MT-360 Series Display and Executive sets have an LCD display used for set messaging, time & date, day or night mode,call processing status, message waiting, and sending mes- sages.It is also a tool for programming and accessing features by scrolling through the feature list on the display and using the three soft keys below the display to invoke the features. Messages are displayed in a preset order according to priority. Conditions:-The LCD display has 32characters (16 Characters X Plines). ANALOG ADAPTOR An analog terminal adaptor (ATA) can be used to connect a standard DTMF single line telephone set or any two-wire analog device (such as voice mail/auto attendant, fax machine,credit card reader, modem, etc.) to the system via a station port.Conditions: -Each ATA may connect fwo analog phone sets/devices by using its dedicated 67 and 82 voice channels.-Because it takes one stationpo/t, and connects two standard phones, it in effect doubles the station capacity of the system.-In this instance, the station numbering plan changes as follows: IDEFAULTATAs CONNECTED1 DK82410-3310-33FORBlCHANNEL 58-81FOR82CHANNEL 7-3
ATTENDANT [Resource]One station per system is programmed as the attendant. The attendant provides attendant support services, such as line recall, forced incoming ICMcallforward, etc. The attendant canbe reached by dialing “0.” Conditions: - Default: station #lo, port one, is designatedas the attendant. - Any station can be programmed as attendant.- Only one station can be attendant, however, other stations maybeprogrammed to answerincoming linecalls, accordingto requirements. AUlOMATlC HOLDA call is automatically put on hold if another ICM or line key is pressed while the call is in progress. Conditions: - Programmable by station. -Automatic hold does not work for an outgoing line call with nodigits dialed. The occupied line would be released. AUTOMAT/C L/NE SELECTIONThe system automatically selects either an ICM link, idle line, specific prime line, or any idle line in a specific line group for thestation user when he goes off-hook or presses SPK key. Conditions:- Programmable by station. -The desired line must be programmed as available to thatstation, otherwise a warning tone or message will be given tothe station every time it goes off-hook. AUiOMATED ATTENDANT INTEGRATIONIndividual lines can be set to ring directly to automatted attendant ports in a hunt group. BACKGROUND MUSIC When station is not in use (on-hook), the user can enjoy musicthrough the speaker, When the station goes off-hook, the music ceases to play and is resumed after the station is back on-hook. Conditions: -If an external music source is provided, such as a tape recorder, radio, or CD player, the system will automatically switch from internalsynthesized musicto the external source. BARGE-IN [Call Handling] A station may intrude on the ICM or line call of another station, by invoking “barge-inn function. This allows him to have a briefconversation with the other party. It is often used in boss/ secretary phones for the secretary to alert the boss that he mayhave an urgent call on another line, etc. Operation: -An alert tone may be programmed to notify the barged partyof the barging party’s presence on the call. -The barged party then has three seconds in which to excuse himself from the original call, at which time the original call is put on soft hold. -The barging party may then talk to the bargedparty for seven seconds. After seven seconds have expired, another warn- ing tone tells the bargedparty that his originalcallis returned to conversation, and the barging party is disconnected. Conditions:- Barge-in must be program-allowed on a system-wide basis. -The barging station must have class of service greater than or equal to the party he has called, or - A station may barge-in on a station with a higher class of service only if they are in a boss/secretary relationship.(This is station programmable. One secretary can have up to two bosses. See “boss/secretary” feature description.) - A station may be barged-in by only one station at a time. BATTERY BACK-UP (MEMORY)Battery back-up ensures that the database will be protected and remain valid for acertain time after a powerfailure. A NiCadbattery provides database programming backup. Conditions: - Normally, the memory content may be retained safety forseven days. BAl7ERY BACK-UP (SYSTEM)A connection is provided for an external 24-voft battery supply for total fail-safe operation. Recharging of this battery is pro- vided by circuitry built into the KSU. BATTERY REVERSAL DETECTThe system provides detection of the outgoing call being answered by an external party. This enables acorrect start time for call duration. Whetherthe battery reversal signal can be sent as soon as the external party answers, depends on the Central Office. BOSS/SECRETARYThe MT-360 Series stations can be programmed in a boss/ secretary relationship. A secretary can have up to two bosses. A secretary can override do-notdisturb on the bosses’ phones, and can use barge-in feature to the bosses’; regardless of classof service programming. BUSY LAMP FIELDMT-360 Series Display and Executive sets have a busy lamp field associated with DSS/SPD keys. Through the LED indica- tors in the BLF, station users can see the busy status of all internal stations. Conditions: -72 LED indicators and a SHIFT key allow user to view 24 stations. CALL AGAIN (CALLBACK)Call again feature eliminates repetitive calling of busy or no answer stations. When station A calls station B and receives either busy tone or no answer, he can select call again feature. Hethen goeson-hook, and thesystem will monitorwhen station B is idle again, or, in the case of no answer, when station B comes back and completes a line or ICM call. Then, the system will call station A, when station A picks up, it will ring station B. Conditions: -Any station may either invoke call again feature, or have call again feature made on it by only one other station at one time. -If the system rings station A for more than 30 seconds, and there is no answer, internal ring will be stopped and the call again cancelled (on a Standard set) or remain effective (for Display or Executive set) with notification message displayed on LCD. l-4
CALL FORWARD Various caPforwarding features allow station users to have all calls forwarded to the attendant, another extension, or a voice mail port. This ensures that all calls will be promptly directed to the proper party so callers are not left waiting. There are five types of Call Forward: a) Busy Call Forward: Calls are forwarded on busy only. b) No Answer Call Forward: Calls are forwarded on no answer only. c) Always Call Forward: Calls are forwarded always, regard- less of station’s status. d)Busy/No Answer Call Forward: Calls are forwarded on both busy and no answer.e) Follow Id& This is used when a station user is away from hisdesk and wants his phone forwarded to the new location. Using another station, he can forward his station to that other station. This option forwards all ICM and line calls to the newlocation. Follow me cancel can be used from any station to cancel the follow me call forward command. This feature relieves the userfrom having togo backto hisdesktoforwardhis phone to another station. Conditions:Station programmable.On/y one type of Cal/forward can be set on one station at onetime.Call forward and do not disturb functions are mutually exclu- sive. Only one of these may be programmed on a set at one time. The maximum quantity of call forward steps is two.The name of the forwarded station will appear on the LCD display of the station to which a call is forwarded. No answer time is user programmable per station, that is,each user can program his station to detect no answer after 10, 20, 30, 40, or 50 seconds. CALUNG PARN IDENTIFICATION On a Display or Executive set, the calling party’s identification is shown on the LCD display. His extension number and, if programmed, his name is also shown.Conditions: - If the user’s name has not been programmed, on/y the extension number will be shown.-Refer to “user name programming” feature. CALL OPERATOR (CALL ATTENDANT) [Resource]To call the attendant, simply dial “O”, or press ICM and dial “0” directly. This eliminates the need to dialthe attendant’s station number. CALL PARK Line calls can be put on hold and “parkednon acettain orbit. Any station may then pick up the parked call. Each station has an orbit number equal to its station number.This provides an efficient means for the attendant to locate people to answer their calls, and provides excellent telephone coverage - exter- nal calling parties can easily get in touch with whom they’re calling. CAM PARK ANSWER Any line call that was “parked” on common hold may be answered by pressing access codes followed by line number or orbit number at any station.Condition:-Cal/park answer has no constraints due to line access or line ring assignments, and can be used by all srations. CALL PICK-UP (DIRECT/GROUP) [set] This feature allows a station user to,quickly and easily answer a call for someone else in the same station group, Condition: - Calls that can be picked-up include ringing ICM calls, voice calls, recalled C. 0. line calls, incoming C. 0. line calls, and transfening C. 0. line calls. - If a station is not assigned to the same station group as aringing s ration,he can pick up that incoming call by dialing the access code followed by the ringing station number. CALL WAlTlNG (ALLOW/DENY) This allows a busy station to accept a waiting call. Conditions: -Call waiting must be programmed allowed on a per-stationbasis. -Call waiting answer automatically places the current call onhold. -This feature is only available on Display and Executive sets. CAMP-ON (BUSY STATION) When calling a busy station, a user can use the camp-onfunction to ensure that he rings the party as soon as the othercall is completed. The calling party remains off-hook and waits until the called party hangs up from the other call, then thesystem rings the called party immediately. Conditions: -Any station that is being camped-on will receive a camp-onnotification tone from the handset to remind it that there is an internal party camped-on. -The notification time interval is programmable as 0, 7 0, 20,30,40 or 50 seconds.-Each station can only be camped on by one other station ata time. CAMP-ON (BUSY LINE) When a station user wants to access a particular busy line, he may camp-on that line. When it becomes idle, the system will ring the camped-on party, who then simply goes off-hook to access the line. Conditions:- The system rings the station for30 seconds. During this time, other stations cannot access this line. If the camped-on partydoes not pick up within 30 seconds, the line becomes available to other stat&s.-A line may be camped-on by only one station at a time. -Each station may only camp-on one line at a time. CLASS OF SERVICE (COS) KWStations can receive COS assignments, used to designatewhich stations can perform certain features, levels of toll restriction, etc. For example, when barge-in is program al- lowed, the station can barge-in the calls of stations with an equal or lower COS. Conditions: -There are eight levels of COS from 0 (the highest) to seven (the lowest).-C/ass zero and one: no toll restriction.- Class two through five: restricted using the toll restriction tables.-Class six: ICM and outside calls on/y using system speed dial bins 20-39.- C/ass seven: ICM only.
CONFERENCE Conferences Between internal and external parties may be set up by a station user. Conditions:Up to four parties may participate in one conference. Any wmbination of C. 0. lines and ICM lines may be used. Each conference is controlled by one station, Called the controfkng party.The COntrOlling party iS permitted either toinvite new parties into the conference or to forcibly release any party from the conference in progress. The controlling party may hold a private conversation with any of the C. 0. line parties or Internal parties in the wnfer-ence, while putting the other parties on hold.ff the contro//rng party exits a conference, the most recently added internal party becomes the controller. Up to eight four-party conferences can take place simultane-ous/y on the system. If one of the outside parties hangs up during a conference, that line is automatically released. Default: program a//OW8d, with C07keyprcgrammed as the conference key. CPID Called party identification is available forautomatted attendant/ voice mail integration. NOTE : PAUSE TIMER AFFECTS CPID SEND TIME. DATA CALL The Executive sets are equipped with a Q-pin data port. Usingthis data module, two users can establish a voice call, thensimultaneously make data transmission using any trans- mission protocol. This is dependent on the data package they are using in PC or DTE for data communication. Conditions:-The system provides only a connection bridge in the KSU; itdoes not contain data transmission protocol. -The voice call is transparent with the data call. The data callis data transition on/y between the 82 Channel, and the RS-232 port. -The customer n88dS to install a third party package in PC/DTE to handle the whole data communication environment, such as protocol handling, data error processing, and re- transmission. -On the EX8CUtiV8 Set, the %edial”key iS defaultprogrammedas the “Data” key. NOTE : During simaltaneous voice and DATA TRANSFER at 19,200 BPS, sometimes LCD errors may be observed.Integrity of Data Transferal is not affected. DATA RATE SELECTION (STATION) Executive sets equipped with adata port may choose the speedof data transmission at which to communicate. Conditions: - Four rates may be selected: 2400/4800/9600/19200 bps. NOTE: During simultaneous Voice and Data Transfer at 19,200 BPS sometimes LCD errors may be observed. lntegratey of data transfer Is not affected. DEFAULT SETTING A user may clear all feature programming for a station, returning it to default status. Conditions: -The features that are reset when the user returns to defaultvalues are as follows: DND (do not disturb)Feature keyStation lock CFW (call forward)DSS/SPD keyRing typeCall waitingData rateAutomatic hold Auto line selection User passwordVoice call allow DIAL ACCESS TO FEATURES Most features can be accessed by pressing access codes as analternative to using the programmed feature keys. DIAL INTERCOM NONBLOCKING Intercom calls are free from constraints on switching linkresources. The total number of intercom calls are never re- stricted due to insufficient switching links in system. DIALING TYPE SELECTION[Line] The C.O. line can be programmed so that dialing is in pulse (rotary) or DTMF (tone) mode.Conditions:- Default: All lines are programmed for DTMF (tone) dialing. DIAL PULSE TO DTMF CONVERSlON A station user can change from pulse dialing to DTMF while on a call. DlRECT INWARD SYSTEM ACCESS (D&A)[Call Handling] This feature allows a remote user to access the system to use system features, make outgoing calls, ICM calls, etc., by simply dialing the system and entering his password. This allows employees that are out of the office to make calls using thesystem’s features, long distance lines, etc. Direct dialing to a station may be performed using DISA, by entering the station number instead of a password at the special dial tone. Conditions:Maximum of one line can be programmed with DISA. The activation tim’e for DISA is programmable as “Never”,Day”, “Night”, or “Always”. Passwords are in the format of “#OOOOOOOO#“.There is a time limit to the line-to-line conversation. The fine-to-fine conversation time is system programmable to one, two, three, five, 70, or 15 minutes. (Default is one minute).When the wnversation time expires, the user hears a fast busy tone, at which time he can dial “#” to continue the conversation. 24 sets of eight digit passwords are available. The final digit of the password is the user’s ClaSS of service. Thenumberofrings befOr the DlSAlin8pick.s upisprogram- mable from one to 99 rtngs, for added DISA line security. DIRECT STATION SELECT (DSS) Stations equipped with dual DSS/SPD function buttons areable to press any DSS key to make an ICM call directly to its corresponding station, instead of dialing the station number. Afthough default values are programmed for DSS locations, each DSS button may also be reprogrammed to access fre- quently called stations. Conditions: -12 DSSSPD keys are located on the MT-360 Series Displayand EX8CUtiV8 Sets