Lucent Technologies TransTalk9000 Digital Wireless System MDW 9031/9031DCP Wireless Pocket Phone Installation And Use Manual

Procedures 5  Troubleshooting
MDW 9031/9031DCP Wireless Pocket Phone Installation and Use
 503-801-166 — Issue 3 — October 1999
114
Range Problems
Symptom Possible Causes Possible solutions
Handset voice quality 
and range are not as 
good as they were 
earlier.A competing radio device (for 
example, a wireless bar-code scanner) 
has been installed in the area. Both 
products are competing for the same 
air space and will conflict when both 
are being used.
Carriers (s) are out of synchronization 
(the...

Procedures 
115
MDW 9031/9031DCP Wireless Pocket Phone Installation and Use
503-801-166— Issue 3 — October 1999  
5  Troubleshooting
(Continued)You have a malfunctioning radio 
module.1  Remove all but one radio module 
from the carrier. (See “Removing 
Radio Module from Carrier” in 
Chapter 4.)
2  Test each radio module 
individually, verifying that the 
POWER and PA S S LEDs on 
each radio module light when the 
carrier is powered, and that the 
OUT OF SYNC LED is not lit.
3  If the PA S S LED does not...

Procedures 5  Troubleshooting
MDW 9031/9031DCP Wireless Pocket Phone Installation and Use
 503-801-166 — Issue 3 — October 1999
116
No ring on an incoming 
call.Handset is out of range of its 
matching radio module.
•Station wiring is incorrect.
•Radio module station wiring is 
not connected to the switch.
Station port is set to NO RINGMove the handset closer to the radio 
module.
Check your station wiring, referring 
to the table in “Radio Module/Switch 
Wiring” in Chapter 2, and your 
switch manual’s...

Procedures 
117
MDW 9031/9031DCP Wireless Pocket Phone Installation and Use
503-801-166— Issue 3 — October 1999  
5  Troubleshooting
Battery Charger Problems
Symptoms Possible Causes Possible Solutions
No LEDs on battery 
charger light.Battery charger is plugged into an 
electrical outlet controlled by a switch 
and the switch is turned off.Plug the battery charger into an 
outlet not controlled by a switch.
HANDSET LED on 
battery charger does not 
light when handset is 
placed in battery...

Procedures 5  Troubleshooting
MDW 9031/9031DCP Wireless Pocket Phone Installation and Use
 503-801-166 — Issue 3 — October 1999
118
HANDSET LED 
flashes red.Battery pack is defective.
Contacts in the handset cradle or on 
the battery pack are dirty.
Handset is not seated properly in 
battery chargers handset cradle.If you have a battery pack in the 
handset and one in the spare battery 
compartment, remove both battery 
packs from the charger to clear the 
red flashing LED. Then test each 
battery pack...

Procedures 
119
MDW 9031/9031DCP Wireless Pocket Phone Installation and Use
503-801-166— Issue 3 — October 1999  
5  Troubleshooting
SPARE LED on battery 
charger flashes red.Battery pack is defective.
Contacts on the battery pack or in the 
battery chargers spare battery 
compartment are dirty.
Battery pack is not seated properly in 
the spare battery compartment.If you have a battery pack in the 
handset and one in the spare battery 
compartment, remove both battery 
packs from the charger to clear the...

Procedures 5  Troubleshooting
MDW 9031/9031DCP Wireless Pocket Phone Installation and Use
 503-801-166 — Issue 3 — October 1999
120 

121MDW 9031/9031DCP Wireless Pocket Phone Installation and Use503-801-166 — Issue 3 — October 1999   
6 MDW 9031/9031DCP Pocket Phone
Compatibility
Overview
This chapter provides compatibility information for your Pocket Phone. 
9031 Compatibility
If you are using an MDW 9031 Pocket Phone, go to the “MDW 9031 Compatibility” 
section for compatibility information. 
9031DCP Compatibility
If you are using an MDW 9031DCP Pocket Phone, go to the “MDW 9031DCP 
Compatibility” section for compatibility...

MDW 9031 Compatibility 6  MDW 9031/9031DCP Pocket
Phone Compatibility
MDW 9031/9031DCP Wireless Pocket Phone Installation and Use
 503-801-166 — Issue 3 — October 1999
122
For this release...Of this communications system...Use the instructions for a...
R1, R2, R3, R4 PARTNER MLS-12D phone
* 
(Apparatus code 7311H)
* PARTNER Plus or PARTNER II Release 4.1 Communications System users can order documentation for the MLS
telephones by calling 1-800-457-1235 or 1-317-361-5353 and asking for Order Number...

MDW 9031 Compatibility 
123
MDW 9031/9031DCP Wireless Pocket Phone Installation and Use
503-801-166— Issue 3 — October 1999  
6  MDW 9031/9031DCP Pocket
Phone Compatibility
Programming Features for PARTNER, MERLIN, and MERLIN LEGEND Systems
On all PARTNER, MERLIN, and MERLIN LEGEND systems, you can assign a feature to an available button (a 
button that does not have a line or another feature assigned to it):
1  To enter programming mode, turn on the handset, press i, then press / 
followed by 0 0.
2...