Lucent Technologies Intuity CONVERSANT System Version 7.0 Guide

  About This Book  Conventions Used in This BookIntuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 xli
Figure 3. Example of an Intuity CONVERSANT Window Requesting 
Information 
 Figure 4. Example of an Intuity CONVERSANT Screen Showing Information UnixWare Installation Primary Hard Disk Partitioning
In order to install LINCS, you should reserve a UNIX system 
partition (a portion of your hard disk’s space) containing 
100% of the space on your primary hard disk....

  About This Book  Conventions Used in This BookIntuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 xlii
Figure 5. Example of Intuity CONVERSANT Screen Requesting Information 
Keyboard and 
Telephone Keypad 
Representations•
Keys that you press on your terminal or PC are represented as small 
capitalized 
BOLD
 text. For example, an instruction to press the enter key 
is shown as 
Press 
ENTER
.
•
Two or three keys that you press at the same time on your terminal or...

  About This Book  Conventions Used in This BookIntuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 xliii
•
Function keys on your terminal, PC, or system screens, also known as 
soft keys, are represented as small capitalized 
BOLD
 text followed by the 
function or value of that key enclosed in parentheses. For example, an 
instruction to press function key 3 is shown as
Press 
F3
 (Choices). 
•
Keys that you press on your telephone keypad appear in small capitalized...

  About This Book  Conventions Used in This BookIntuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 xliv
Start at the Voice System Administration menu and select:
In this example, you would access the Voice System Administration menu 
and select the Reports menu. From the Reports menu, you would then 
select the Message Log Report option.
Other Typography•
Commands and text you type in or enter appear in bold type, as in the 
following examples:
Enter...

  About This Book  Safety and Security Alert LabelsIntuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 xlv
Safety and Security Alert Labels
This book uses the following symbols to call your attention to potential 
problems that could cause personal injury, damage to equipment, loss of 
data, service interruptions, or breaches of toll fraud security: !
CAUTION:
Indicates the presence of a hazard that if not avoided can or will cause minor 
personal injury or property...

  About This Book  Getting HelpIntuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 xlvi
Getting Help
The Intuity CONVERSANT system provides online help to assist you during 
installation, administration, and application development tasks.
To use the online help:•
Press 
F1
 (Help) when you are in a menu or window. 
The first time you press
 F1
, the system displays information about the 
currently active window or menu. 
~
When you are in a window, the help explains...

  About This Book  Technical AssistanceIntuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 xlvii
Technical AssistanceWeb Site 
The following customer support web site contains resources where you can 
find solutions for technical problems: 
http://support.lucent.com
 
Contact Numbers 
Technical assistance on the Intuity CONVERSANT product is available 
through the following telephone contacts:•
In the United States, call 1-800-242-2121. 
•
In Canada, call one of the...

  About This Book  Related ResourcesIntuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 xlviii
Related Resources 
Additional documentation and training material is available for you to learn 
more about the Intuity CONVERSANT product. 
Tr a i n i n g
To obtain training on the Intuity CONVERSANT product, contact the BCS 
Education and Training Center at one of the following numbers:•
Organizations within Lucent Technologies (904) 636-3261
•
Lucent Technologies...

  About This Book  Related ResourcesIntuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 xlix
•
For technicians and administrators ~
BTC344M, Intuity CONVERSANT V7 Administration Overview (CD-
ROM)
•
For application developers ~
BTC128H, Introduction to Script Builder
~
BTC166H, Introduction to Voice@Work
~
BTC204H, Intermediate Voice@Work
~
BTC301H, Advanced CONVERSANT Programming
Documentation
Appendix A, Documentation Guide, in 
Intuity CONVERSANT System 
Version...

  About This Book  Using the CD-ROM DocumentationIntuity™ CONVERSANT® System Version 7.0 Administration 
585-313-501 Issue 3 January 2000 l
Obtaining Printed Versions of the DocumentationSee Documentation Ordering Information
 on page viii
 of Copyright and Legal 
Notices
 for information on how to purchase Intuity CONVERSANT 
documentation in printed form. You can also print documentation locally from 
the CD-ROM (see Printing the Documentation
 on page lii
). 
Using the CD-ROM Documentation
Lucent...