Lucent Technologies Definity Systems Little Instruction Book For Advanced Administration

							DEFINITY System’s Little Instruction Book
for advanced administration  555-233-757  Issue 1
April 2000
Welcome 
xi How to use this book 
How to use this book
Become familiar with the following terms, procedures, and 
conventions. They help you use this book with your telephone 
system and its software.
nTo “move” to a certain field, you can use the TA B key, 
arrows, or the 
RETURN key.
nA “screen” is a screen form displayed on the terminal 
monitor.
nIn this book we always use the term phone; other Lucent 
books may refer to phones as voice terminals.
nIf you use terminal emulation software, you need to 
determine which keys correspond to 
EN TER, RETURN, 
CANCEL, HELP, NEXT PAGE, etc.
nCommands are printed in bold face as follows: command.
nKeys and buttons are printed as follows: KEY.
nScreen displays are printed in constant width as follows: 
screen display.
nVariables are printed in bold face italics as follows: 
variable.
nWe show complete commands in this book, but you can 
always use an abbreviated version of the command. For 
example,
 list configuration station can be entered as list 
config sta
. 
						

							Welcome 
xii How to use this book 
DEFINITY System’s Little Instruction Book
for advanced administration  555-233-757  Issue 1
April 2000
nWe show commands and screens from the newest 
DEFINITY telephone system and refer to the most 
recently released books. Please substitute the appropriate 
commands for your system (if necessary) and refer to the 
manuals you have on hand.
nIf you need help constructing a command or completing a 
field entry, remember to use 
HELP.
— When you press 
HELP at any point on the command line, 
a list of available commands appears. 
— When you press 
HELP with your cursor in a field on a 
screen, a list of valid entries for that field appears.
nThe status line or message line is near the bottom of your 
monitor display. This is where the system displays 
messages for you. Check the message line to see how the 
system responds to your input. Write down the message if 
you need to call our helpline.
nWhen a procedure requires you to press EN TER to save your 
changes, the screen you were working on clears and the 
cursor returns to the command prompt. The message line 
shows “
command successfully completed” to 
indicate that the system accepted your changes. 
You may see the following icons in this book:
Tip:
Draws attention to information that you may find helpful.
NOTE:
Draws attention to information. 
						

							DEFINITY System’s Little Instruction Book
for advanced administration  555-233-757  Issue 1
April 2000
Welcome 
xiii Security concerns 
!CAUTION:
Denotes possible harm to software, possible loss of data, or 
possible service interruptions.
!SECURITY ALERT:
Indicates when system administration may leave your 
system open to toll fraud.
Security concerns
Toll fraud is the theft of long distance service. When toll fraud 
occurs, your company is responsible for charges. However, 
Lucent will indemnify your organization for toll fraud charges 
when you complete the Service Agreement Indemnity 
Enhancement Certification.
Call the Lucent Technologies Security Hotline at 
+1 800 643 2353 or contact your Lucent representative for more 
information. Refer to the BCS Products Security Handbook for 
tips on how to prevent toll fraud. 
						

							Welcome 
xiv Trademarks and service marks 
DEFINITY System’s Little Instruction Book
for advanced administration  555-233-757  Issue 1
April 2000
Trademarks and service marks
The following are registered trademarks of Lucent Technologies:
Acrobat
® is a registered trademark of Adobe Systems 
Incorporated.
Related books
DEFINITY System’s Little Instruction Book for basic 
administration and DEFINITY System’s Little Instruction Book 
for basic diagnostics are companions of this book. We suggest 
you use them often.
The DEFINITY ECS Administrator’s Guide explains system 
features and interactions in detail. Please note that prior to April 
1997, this same information was in two separate books: the 
DEFINITY Implementation and the DEFINITY Feature 
Description books. 
We also refer to DEFINITY ECS Overview, DEFINITY ECS 
Reports, and BCS Products Security Handbook.
nAUDIX®nCONVERSANT®
nBCMS Vu®nDEFINITY®
nCallmaster®nIntuityTM
nCentre Vu®nMagic On Hold® 
						

							DEFINITY System’s Little Instruction Book
for advanced administration  555-233-757  Issue 1
April 2000
Welcome 
xv Tell us what you think! 
Tell us what you think!
Let us know what you like or don’t like about this book. Although 
we can’t respond personally to all your feedback, we promise we 
will read each response we receive.
Write to us at: Lucent Technologies
Product Documentation Group
Room 22-2G12
11900 North Pecos Street
Denver, CO 80234 USA
Fax to:  +1 303 538 1741
Send email to: [email protected]
How to get this book on the web
If you have internet access, you can view and download the latest 
version of Little Instruction Book for advanced administration. 
To view the book, you must have a copy of Acrobat Reader.
To access the latest version:
1. Access the Customer Self-Service Center web site at
http://support.lucent.com
2. Click 
Information Resources.
3. Click 
ELMO.
4. Enter your IL (installation location) to access the library.
5. Enter 
555-233-757 (the document number) to view the 
latest version of the book. 
						

							Welcome 
xvi How to order more copies 
DEFINITY System’s Little Instruction Book
for advanced administration  555-233-757  Issue 1
April 2000
How to order more copies
Call: Lucent Technologies Publications Center
Voice +1 888 582 3688
Fax +1 800 566 9568
International Voice +317 322 6416
International Fax +317 322 6699
Online: http://www.lucentdocs.com
Write: 2855 N. Franklin Road, Indianapolis, IN 46219 USA
Order: Document No. 555-233-757
Comcode 108600834, Issue 1, April 2000
We can place you on a standing order list so that you will 
automatically receive updated versions of this book. For more 
information on standing orders or to be put on a list to receive 
future issues of this book, please contact the Lucent Technologies 
Publications Center. 
						

							DEFINITY System’s Little Instruction Book
for advanced administration  555-233-757  Issue 1
April 2000
Welcome 
xvii How to get help 
How to get help
If you need additional help, the following services are available. 
You may need to purchase an extended service agreement to use 
some of these services. Contact your Lucent representative for 
more information 
DEFINITY Helpline (for help with feature 
administration and system applications)+1 800 225 7585
Lucent Technologies National Customer 
Care Center Support Line (for help with 
maintenance and repair)+1 800 242 2121
Lucent Technologies Toll Fraud Intervention +1 800 643 2353
Lucent Technologies Corporate Security +1 800 822 9009
Lucent Technologies Centers of Excellence
— Asia/Pacific  +65 872 8686
— Western Europe/Middle East/South 
Africa+44 1252 77 4800
— Central/Eastern Europe +361 645 4334
— Central/Latin America Caribbean +1 303 804 3778
— Australia 61-2-9352-9090
— North America +1 800 248 1111 
						

							Welcome 
xviii How to get help 
DEFINITY System’s Little Instruction Book
for advanced administration  555-233-757  Issue 1
April 2000 
						

							DEFINITY System’s Little Instruction Book
for advanced administration  555-233-757  Issue 1
April 2000
Managing trunks 
1 Understanding trunks 
Managing trunks
This section provides an overview of trunks and tells you how to 
add trunk groups to your system
Understanding trunks
Trunks carry phone signals from one place to another. For 
example, one type of trunk carries phone signals from your 
switch to the central office (CO). 
Groups of trunks perform specific functions. Use the following 
table to help determine which types of trunk groups your 
company uses. 
trunk group description
Access  Use access trunks to connect satellite switches to the main 
switch in Electronic Tandem Networks (ETN). Access trunks 
do not carry traveling class marks (TCM) and thus allow 
satellite callers unrestricted access to out-dial trunks on the 
main switch.
APLT Advanced Private Line Termination (APLT) trunks are used in 
private networks. APLT trunks allow inband ANI. 
						

							Managing trunks 
2 Understanding trunks 
DEFINITY System’s Little Instruction Book
for advanced administration  555-233-757  Issue 1
April 2000
CAMA Centralized Automatic Message Accounting (CAMA) trunks 
route emergency calls to the local community’s Enhanced 911 
systems.
CO Central Office (CO) trunks typically connect your switch to the 
local central office, but they can also connect adjuncts such as 
external paging systems and data modules.
CPE Customer Premise Equipment (CPE) trunks connect adjuncts, 
such as pagers and announcement or music sources, to the 
switch.
DID Direct inward dialing (DID) trunks connect incoming calls 
directly to internal extensions without going through an 
attendant or some other central point.
DIOD Direct inward and outward dialing (DIOD) trunks connect 
incoming and outgoing calls directly to your switch.
DMI-BOS Digital multiplexed interface bit-oriented signaling 
(DMI-BOS) trunks connect a switch to a host computer, or one 
switch to another switch.
FX Foreign exchange (FX) trunks connect calls to a non-local 
central office as if it were a local central office. Use FX trunks 
to reduce long distance charges if your organization averages a 
high volume of long-distance calls to a specific area code. trunk group description