Home > Lucent Technologies > Communications System > Lucent Technologies Definity Prologix Solutions Release 2.0 Instructions Manual

Lucent Technologies Definity Prologix Solutions Release 2.0 Instructions Manual

Here you can view all the pages of manual Lucent Technologies Definity Prologix Solutions Release 2.0 Instructions Manual. The Lucent Technologies manuals for Communications System are available online for free. You can easily download all the documents as PDF.

Page 141

7  PassageWay Direct Connection SolutionsDEFINITY ProLogix Solutions Release 2 Overview 
555-235-100 Issue 2 June 1999 7-11
•
Any of the following telephones:~
6400 series telephone
~
8400 series telephone
~
7400 series telephone
~
CALLMASTER 4-wire Digital Communications Protocol telephone (with 
adjunct power)
•
Local adjunct power (or closet power) for the PassageWay adapter 
•
PassageWay adapter (The PassageWay adapter is not required if you have an 
8411D, 8411B, or CALLMASTER VI telephone.) 

Page 142

7  PassageWay Direct Connection SolutionsDEFINITY ProLogix Solutions Release 2 Overview 
555-235-100 Issue 2 June 1999 7-12
Figure 5 shows two typical PassageWay configurations.
Figure 5. PassageWay Direct Connect Configurations
1) 2- or 4-wire DCP Port 5) Personal Computer (with Mic rosoft Wind ows)
2) Auxiliary Power 6) 2-wire DCP Port
3) DCP Telep hone 7) 8411 DCP Telep hone with built-in 
PassageWay Interfac e
4) Passag eway Ad ap ter 

Page 143

7  PassageWay Direct Connection SolutionsDEFINITY ProLogix Solutions Release 2 Overview 
555-235-100 Issue 2 June 1999 7-13
Third-Party ApplicationsThe following third-party CTI applications that use PassageWay Direct Connection are currently available. 
Availability of these applications varies by country.
•
FastCall
FastCall delivers multiple CTI capabilities for the Call Center type environment 
as well as the Knowledge Worker desktop. These include Screen Pop (based on 
calling/called party and/or...

Page 144

7  PassageWay Direct Connection SolutionsDEFINITY ProLogix Solutions Release 2 Overview 
555-235-100 Issue 2 June 1999 7-14
The primary target market for FastCall is the Knowledge Worker or Informal Call 
Center Agent who wants to automate an existing Windows application (for 
example, Lotus Organizer, ACT, Paradox, Access, Telemagic, FoxPro, 
Rumba/AS400, etc.) to perform one of the tasks defined previously (for example, 
inbound Screen Pop). FastCall works with Windows 95 and Windows NT 4.0 or 
later...

Page 145

7  PassageWay Direct Connection SolutionsDEFINITY ProLogix Solutions Release 2 Overview 
555-235-100 Issue 2 June 1999 7-15
~
Screen Pop, which automatically launches a supported third party application 
that contains more information about the caller. 
~
Address Book, which stores additional information about your contacts and 
up to 10 pages of notes for each contact.
~
Data Exchange, which is a utility program that imports names and telephone 
numbers into SNAP Connection.
~
Mini-Dialer, which allows...

Page 146

7  PassageWay Direct Connection SolutionsDEFINITY ProLogix Solutions Release 2 Overview 
555-235-100 Issue 2 June 1999 7-16
•
PhoneLine®
PhoneLine provides online access to up-to-date enterprise directory information 
and provides the resources to use the information in networked, stand-alone, and 
mobile computing environments. It improves worker productivity by freeing 
users from struggling with outdated paper directories and providing them with 
fast online access to accurate corporate and personal...

Page 147

DEFINITY ProLogix Solutions Release 2 Overview 
555-235-100 Issue 2 June 1999 8-1
8 
Telecommuting/Virtual Office
Solutions
Lucent Technologies’ research, supported by industry studies, shows that telecommuters are generally 15 to 
30 percent more productive when they work at home. They convert travel time into productive work time, 
are less likely to be distracted by normal office routines, and frequently end up working longer hours with 
greater output. During severe weather, they can continue working...

Page 148

8  DEFINITY ProLogix Features for TelecommutingDEFINITY ProLogix Solutions Release 2 Overview 
555-235-100 Issue 2 June 1999 8-2
Remote Call Coverage/
Call Forwarding Off-Net/Coverage of Calls Redirected Off-NetRemote Call Coverage and Call Forwarding Off-Net allow calls to be redirected to a remote location. This 
allows you to have calls placed to your office telephone number redirected to your home office. You can 
administer the system to either monitor calls and bring them back for additional...

Page 149

8 Pipeline 15DEFINITY ProLogix Solutions Release 2 Overview 
555-235-100 Issue 2 June 1999 8-3
Station Security CodesStation Security Codes protect access to telephone stations. Now these codes can be changed by the 
telephone users. This feature enables you to easily ensure protection of your console features.
All of these features are described in detail in the DEFINITY ECS Release 7 Administrator’s Guide 
(555-230-502) under the following feature names:
•
Call Coverage
•
Call Forwarding
•
Extended...

Page 150

8 DEFINITY ExtenderDEFINITY ProLogix Solutions Release 2 Overview 
555-235-100 Issue 2 June 1999 8-4
Installing and configuring the PipeLine 15 is easy. The Pipeline 15 connects to an IBM-compatible PC, 
Macintosh®, or UNIX® workstation via an RS-232 serial cable and has a powerful graphical user interface 
that enables users to set up and configure their unit in less than 15 minutes. 
The Pipeline 15 supports integrated Multilink PPP, Multilink Protocol Plus, and Bandwidth Allocation 
Control Protocol,...
Start reading Lucent Technologies Definity Prologix Solutions Release 2.0 Instructions Manual

Related Manuals for Lucent Technologies Definity Prologix Solutions Release 2.0 Instructions Manual

All Lucent Technologies manuals