Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing multimedia calling 
237 Multimedia Applications Server Interface 
9
Detailed description of features
AAR/ARS
MMCX can take advantage of advanced routing features for voice-only calls to 
the PSTN or a DEFINTY system private network. Users must enter the 
AAR/ARS access code before the rest of the dialed digits. MASI will route the 
call over the DEFINITY private network (AAR) or the public network (ARS), 
based on...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing multimedia calling 
238 Multimedia Applications Server Interface 
9
Call redirection / Voice-messaging access 
MMCX users can enter a DEFINITY extension, including an AUDIX hunt group, 
Callmaster agent, attendant console or telephone as their coverage point. 
If AUDIX is established as the MASI terminal’s coverage point, the MASI 
terminal receives message waiting indication, and dials the AUDIX hunt group...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing multimedia calling 
239 Multimedia Applications Server Interface 
9
Trunk groups
For MASI purposes, there are two kinds of trunk groups: the ISDN-PRI trunk 
groups that serve as paths for establishing calls between DEFINITY stations or 
trunks and MASI terminals or interfaces, and the remote trunks that are interfaces 
from the MMCX to other entities. Each MASI remote trunk group appears to the 
switch as a single...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing multimedia calling 
240 Multimedia Applications Server Interface 
9
Unsupported Basic features
nBridged Call Appearances — You must not administer a bridged 
appearance that involves a MASI terminal. 
nCall Coverage — You must not administer a MASI terminal in a 
DEFINITY station’s coverage path. 
nCall Forwarding — You must not forward a DEFINITY station to a MASI 
terminal. 
nCall Pickup — You must not administer...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing multimedia calling 
241 Multimedia Applications Server Interface 
9
nAttendant Intrusion — Attendants are able to activate intrusion towards 
MASI terminals. 
nAttendant Override — Attendants are not able to activate override towards 
MASI terminals. 
nAttendant Recall — MASI terminals cannot activate attendant recall. 
nAttendant Remote Trunk Group Select — Attendants cannot use this 
feature to select MASI remote...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing multimedia calling 
242 Multimedia Applications Server Interface 
9
nCall Park — The attendant can park calls at the extension of a MASI 
terminal, but users can only retrieve these calls from a DEFINITY station, 
since MASI terminals cannot dial the Answer Back FAC. 
nData Call Setup — DEFINITY users cannot place data calls to MASI 
terminals. 
nFacility Busy Indication — You can use FBI to track the status of MASI...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing multimedia calling 
243 Multimedia Applications Server Interface 
9
Hospitality features
nDo Not Disturb — MASI terminals cannot activate Do Not Disturb. 
Multimedia features 
nMultimedia Call Handling — DEFINITY MMCH users are not able to 
make H.320 calls to MASI terminals over the MASI link. Calls between 
MMCX terminals and MMCH terminals are voice only. 
Troubleshooting
Verify proper operation using the...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing multimedia calling 
244 Multimedia Call Handling 
9
Multimedia Call Handling
Multimedia Call Handling (MMCH) enables users to control voice, video, and 
data transmissions using a telephone and PC. Users can conduct video 
conferences and route calls like a standard voice call. They can also share PC 
applications to collaborate with others working from remote sites. 
Operations in Basic or Enhanced modes
There are...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing multimedia calling 
245 Multimedia Call Handling 
9
Figure 9. MMCH multimedia complex
Basic multimedia complex
A Basic multimedia complex consists of a BRI-connected multimedia-equipped 
PC and a non-BRI-connected multifunction telephone administered in Basic 
mode. With a Basic multimedia complex, users place voice calls at the 
multifunction telephone and multimedia calls from the multimedia equipped PC. 
Voice...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Managing multimedia calling 
246 Multimedia Call Handling 
9
Multimedia endpoint
The multimedia endpoint is a user’s PC that has been equipped with an H.320 
multimedia package. The PC is physically connected to the DEFINITY ECS with 
a BRI line.
Figure 10. Enhanced MMCH service link 
Enhanced mode service link
The service link is the combined hardware and software multimedia connection 
between the user’s multimedia...