Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1357 Hospitality features 
20
nTrunks
Trunks cannot be added to a page group. 
nVe c t o r i n g
Paging groups cannot be explicitly added to a vector path.
NOTE:
If a vector has a collect digits step and a route-to digits step, a person 
who uses the vector can enter a page group extension. Ensure that the 
COR of the vector restricts the vector from calling the page group if 
this action is...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1358 Hospitality features 
20
Check In/Check Out Status 
You can allow the attendant to review the check-in/check-out status by assigning 
an occ-rooms (occupied rooms) button on the Attendant Console
 screen. 
When the attendant activates check-in/check-out mode, the DXS lamps light for 
every occupied room. 
Maid Status 
You can allow the attendant to review the maid status by assigning a...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1359 Hospitality features 
20
Interactions
nCoverage
XDID ports perform hunt-to before coverage. After hunting, coverage 
criteria for these calls is based upon the Direct Inward Dialing (DID), but 
the coverage points are based upon the hunted-to phone (room).
nCoverage
Do not assign a COS with Client Room enabled for the XDID station types.
Automatic Wakeup
Automatic Wakeup allows...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1360 Hospitality features 
20
If a wakeup-call attempt is not answered or if the extension is busy, the system 
tries two more times at 5-minute intervals. If the call does not complete after 3 
attempts, the switch leaves a LWC message for a designated extension (usually 
assigned to a button on the attendant console or backup phone). The system 
maintains a complete record of all...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1361 Hospitality features 
20
The attendant presses the automatic wakeup entry button to activate the 
feature. If the attendant is on an active call with a system user, the user’s 
extension displays as the default extension after pressing the pound sign 
(
#). If the displayed extension is not the extension of the user requesting the 
wakeup call, the attendant can change it. Display...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1362 Hospitality features 
20
If a wakeup call is incomplete because of a busy, no answer, ringing blockage, or 
system reset, the system attempts to place the call 2 more times at 5-minute 
intervals. If the call is not completed after 3 attempts, the system leaves an LWC 
message to account for the failed attempt.
A special extension, called the Extension to Receive Failed Wakeup LWC...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1363 Hospitality features 
20
—Swap — A room swap occurs and at least one of the rooms has a 
wakeup request. Wakeup calls swap when a room swap is 
performed. A journal entry is made for each room. If the room 
receives a wakeup call as the result of the swap, the time of the call 
is provided in the entry. If the room loses a wakeup call as the result 
of the swap (and has not received...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1364 Hospitality features 
20
You can administer a multiple announcement to repeat. To enable repeating 
announcements, enter announcement type 
integ-rep command on the Recorded 
Announcement screen. With repeating integrated-message functionality, the 
announcement keeps repeating from when the first guest (of a group of guests 
receiving the same wakeup announcement at the same time) goes...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1365 Hospitality features 
20
Do Not Disturb
Do Not Disturb allows guests, attendants, and authorized front-desk phone users 
(those with console permission) to request that no calls, other than priority calls, 
terminate at a particular extension until a specified time. At the specified time, the 
system automatically deactivates the feature and allows calls to terminate 
normally at the...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1366 Hospitality features 
20
Activation by Attendant
The attendant can activate the feature for a user or a group of users. (The assigned 
class of restriction (COR) determines which users are in the group.) The attendant 
presses the Do Not Disturb — Extension button followed by the extension, or the 
Do Not Disturb — Group button. The extension followed by the appropriate COR 
number.
The...