Lucent Technologies DEFINITY Enterprise Communications Server Release 8.2 Instructions Manual

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1277 Call Detail Recording 
20
nTime
This fields contains the time that the call ended, or the time that a user 
dropped from a multi-party call, if Call Splitting is active.
nVDN (vdn) — 5 digits
This field is only available on customized records. The call record contains 
the VDN extension number. If VDN Return Destination is active, this field 
contains the first VDN the caller accessed....

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1278 Call Detail Recording 
20
If the attendant allows through dialing, the primary extension of the user 
who dialed the number is recorded as the calling party. Condition Code 1 
indicates that a trunk access code was extended by the attendant. Condition 
Code 7 indicates that a feature access code was extended by the attendant.
If Incoming or Outgoing Attendant Call Record is enabled, the...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1279 Call Detail Recording 
20
nAuthorization Codes 
Authorization codes are recorded on CDR records provided account codes 
do not exceed 5 digits for non-ISDN and ISDN LSU formats, or 4 digits for 
Enhanced LSU formats. On the 59-character CDR International Processing 
and International Direct records, the authorization code is never recorded. 
When account codes are dialed, for the...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1280 Call Detail Recording 
20
nAutomatic Callback
When the Automatic Callback feature is used for an intraswitch call, no 
CDR record is generated for the first call attempt or the ringback. However, 
if the caller or extension being called is optioned for intraswitch CDR, a 
record of the actual call is output provided the call is answered and 
completed.
nAutomatic Circuit Assurance
ACA...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1281 Call Detail Recording 
20
nCall Forwarding All Calls
When a call is forwarded to another extension, the extension number dialed 
by the calling party is recorded as the dialed number. If a call is forwarded 
to an off-net location, the dialed number is the number of the off-net 
location, the calling number is the number of the station that is forwarded 
to the remote location.
CDR...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1282 Call Detail Recording 
20
— If the call terminates to a trunk, CDR generates the following two 
records:
nAn incoming record with the incoming TAC as the dialed 
number.
nAn outgoing record with the incoming TAC as the calling 
number and the digits dialed through the vector step as the 
dialed number.
If “member extensions” is administered on the CDR System Parameters 
form and the...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1283 Call Detail Recording 
20
For a conference call, a separate CDR record is produced for each 
outgoing/incoming trunk serving the conference call. If ITCS or OTCS is 
enabled, CDR produces a separate record for each internal party on the call 
as well.
For the outgoing portion of a conference call involving multiple 
extensions, the extension that requested outside dial tone to bring an...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1284 Call Detail Recording 
20
nExpert Agent Selection
A logical extension can be assigned to an agent who can log into a phone 
using that extension number. On the CDR System Parameters screen, you 
can chose to record the agent’s logical extension as the called number 
rather than the hunt-group extension or hunt-group-member extension.
nFX Trunks
All calls made on an FX trunk group are...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1285 Call Detail Recording 
20
nManual Originating Line Service
If an attendant establishes an outgoing call for a user, designated as a 
Manual Originating Line, the CDR record for the call is the same as for any 
attendant-assisted outgoing call. The calling extension is recorded as the 
calling number, and Condition Code 1 applies.
nMultiple LDNs
If incoming call information is recorded,...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1.1
June 2000
Features and technical reference 
1286 Call Detail Recording 
20
nRemote Access
Remote Access calls are recorded if Remote Access is provided on a per 
trunk group basis (incoming destination is the remote access number), and 
those trunks are administered for CDR. The call record gives no indication 
that this is a remote access call, other than the trunk group access code.
nRingback Queuing
Condition Code 8 is recorded for...