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Lucent Technologies DEFINITY Enterprise Communications Server Release 6 Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 6 Instructions Manual
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DEFINITY Enterprise Communications Server Release 6 Maintenance for R6r Volumes 1 & 2 555-230-126 Issue 2 January 1998 Hardware Configurations Page 2-15 Circuit Packs 2 TN758 Pooled Modem Port TN760B/C/D Tie Trunk Port TN762B Hybrid Line Port TN763B/C/D Auxiliary Trunk Port TN765 Processor Interface Control TN767B/C/D/E DS1 Interface - T1, 24 Channel Port TN768 Tone-Clock Control TN769 Analog Line Port TN771D Maintenance/Test Service TN772 Duplication Interface Control TN773 Processor Control TN775/B Maintenance Service TN776 Expansion Interface Port TN777/B Network Control Control TN778 Packet Control Control TN780 Tone-Clock Control TN786 Processor Control TN786B Processor Control TN787F/G Multimedia Interface Service TN788B Multimedia Voice Conditioner Service TN789 Radio Controller Control TN790 Processor Control TN793 Analog Line, 24-Port, 2-Wire Port TN796B Processor Control TNPRI/BRI PRI to BRI Converter Port TN1648 System Access/Maintenance Control TN1650B Memory Control TN1654 DS1 Converter - T1, 24 Channel/E1, 32 Channel Port TN1655 Packet Interface Control Table 2-5. Circuit packs and modules supported by DEFINITY — Continued Apparatus Code Name Type Continued on next page
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6r Volumes 1 & 2 555-230-126 Issue 2 January 1998 Hardware Configurations Page 2-16 Circuit Packs 2 TN1656 Tape Drive Control TN1657 Disk Drive Control TN2135 Analog Line Port TN2136 Digital Line 2-Wire DCP Port TN2138 Central Office Trunk Port TN2139 Direct Inward Dialing Trunk Port TN2140/B Tie Trunk Port TN2144 Analog Line Port TN2146 Direct Inward Dialing Trunk Port TN2147/C Central Office Trunk Port TN2149 Analog Line Port TN2180 Analog Line Port TN2181 Digital Line 2-Wire DCP Port TN2182/B Tone-Clock -Tone Detector and Call Classifier Control TN2183 Analog Line Port TN2184 DIOD Trunk Port TN2198 ISDN-BRI 2-Wire U Interface Port TN2199 Central Office Trunk Port TN2202 Ring Generator Power T N2 2 24 Digital Line, 24-Port, 2-Wire DCP P or t UN330B Duplication Interface Control UN331B Processor Control UN332 Mass Storage/Network Control Control WP-90510 AC Power Supply (Compact Single-Carrier Cabinet) Power WP-91153 AC Power Supply (Single-Carrier Cabinet) Power Table 2-5. Circuit packs and modules supported by DEFINITY — Continued Apparatus Code Name Type Continued on next page
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6r Volumes 1 & 2 555-230-126 Issue 2 January 1998 Hardware Configurations Page 2-17 Duplication: Reliability Options 2 Duplication: Reliability Options Standard Reliability Option On Standard Reliability systems, the 512-time-slot TDM bus is divided into two duplicate 256-time-slot buses, A and B. Call traffic is shared between the two buses. The first 5 time slots on each bus are reserved for the control channel, which is active on only one of the two buses at a time. Likewise, the next 17 time slots are reserved for carrying system tones. The tone times slot are not necessarily on the same bus (A or B) as the control channel. If any failure takes place that affects the ability of the active control or tone time slots to function, the other bus becomes active for those time slots. High Reliability Option High Reliability systems duplicate components that are critical to the viability of the system as a whole to prevent a single failure from dropping all service: nPPN control carrier and carrier power units (OLSs) nAll SPE circuit packs: Processor, Memory, MSSNET, Disk, Tape, SYSAM, Duplication Interface, and carrier power units (OLSs) nPPN Tone Clock circuit pack (EPN Tone-Clocks are not duplicated) nTDM buses (described above) In addition to the above, the following are duplicated in Center Stage Switch (CSS) configurations: nThe PPN to CSS fiber link (consisting of the PPN Expansion Interface circuit packs, the Switch Node Interface circuit packs that connect to the PPN EIs, and cabling from the PPN EI to the CSS) nSwitch Node Clocks (SNCs) (two; on each Switch Node carrier) The duplicated SPEs operate in active/standby fashion. Interchanges of the SPE and of PPN Tone-Clocks operate independently unless induced by use of the SPE-select switches. The 2 SNCs on each Switch Node carrier also operate in an active/standby manner. The duplicated fiber link between the PPN EIs and the CSS (the cable may actually be metallic) do not use an active/standby strategy. Instead, both links simultaneously carry active call traffic and control connectivity in an equally distributed load-sharing manner. If a component fails one of these fiber links, all connectivity over it on it is torn down, resulting in some dropped calls and control and application links. Links and subsequent call service is immediately re-established over the other EI fiber link.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6r Volumes 1 & 2 555-230-126 Issue 2 January 1998 Hardware Configurations Page 2-18 Duplication: Reliability Options 2 Critical Reliability Option Critical Reliability systems include all of the features of the High Reliability option described above. Additionally, the duplicate components of Port Network Connectivity (PNC) and other components critical to the viability of each EPN. nSwitch Node carriers and carrier power supplies (OLSs) nSwitch Node Interface (SNI) circuit packs nSwitch Node Clock (SNC) circuit packs (one on each duplicated Switch Node carrier) nPPN and EPN Tone-Clock circuit packs nPPN and EPN Expansion Interface circuit packs nEach EPN contains a TN771D Maintenance/Test circuit pack nInter-PN cabling nDS1 Converter Complexes (circuit packs, cabling and DS1 facilities used to connect remote EPNs) The entire PNC (whether direct connect or CSS connected) is duplicated as a whole, forming two identical sets which each function as a whole (A-PNC and B-PNC). The 2 PNCs operate in an active/standby manner with all inter-PN calls set up on both PNCs so that the active can assume control without disruption of service. Operation of PNC duplication is described under PNC-DUP in Chapter 9, ‘‘Maintenance Object Repair Procedures’’. The Tone-Clocks in each EPN operate in an active/standby manner independently from other duplication strategies.
Management Terminal Page 3-1 Terminals Supported 3 DEFINITY Enterprise Communications Server Release 6 Maintenance for R6r Volumes 1 & 2 555-230-126 Issue 2 January 1998 3 3Management Terminal The management terminal is used to enter commands and monitor operations through the maintenance user interface. Chapter 8, ‘‘ Maintenance Commands’’ describes the commands available to the maintenance user. Terminals Supported Refer to DEFINITY Enterprise Communications Server Release 5 Installation and Test for Multi-Carrier Cabinets , and the user manual on your terminal model for setup instructions. Multiple Access Release 6r allows multiple users to perform maintenance and administration at the same time: nThis system has a security feature to allow the customer to define their own logins and passwords and to specify a set of commands for each login. It allows up to 11 customer and 4 services logins. Each login name can be customized. nLogin Security Violation Notification Following a Security Violation and Login Kill after “N” Attempts features notifies a referral point, and disables a login ID (Customer or Lucent Services logins) following a security violation (a user defined security violation threshold). The Login Kill after “N” Attempts feature will not disable the last remaining inads type login. Lucent Services logins require a Lucent init level login ID to re-enable logins that have been disabled by a security violation or the command disable login.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6r Volumes 1 & 2 555-230-126 Issue 2 January 1998 Management Terminal Page 3-2 Switch-Based Bulletin Board 3 nLogoff Notification (Release 5) alerts system administrators, during log off from the system administration and maintenance interface, of possible system maintenance problems. This notification also alerts the system administrators that features that present a significant security risk are enabled. A message displays on the system administration/maintenance interface during logoff if a security risk feature is enabled. Additionally, the user can be required to acknowledge the notification before the logoff is completed. nThe system is delivered to the customer with one “super-user” login and password defined. The customer is required to administer any additional login and passwords. The super-user login has full customer permissions and can customize any login that they create. Login permissions are set by the super-user to allow or block any object that can affect the health of the switch. Up to 40 administration or maintenance objects (commands) can be blocked for a specified login. nTwo maintenance logins are reserved for the SYSAM-RMT and SYSAM-LCL ports on the TN1648 SYSAM circuit pack located on PPN control carriers. SYSAM-RMT is a dial-up remote access port reserved for use by INADS. SYSAM-LCL is accessed by RS232 connectors on the TN1648. Two other maintenance users can log in by dial-up System Access Ports (SAPs) or by connecting directly to EPN Maintenance circuit packs. nUp to 5 maintenance and 5 administration commands can run concurrently. Some commands that use the same resources as others experience contention and cannot be run at the same time. For more information on contention, see ‘‘ Contention Between Simultaneous Commands’’ in Chapter 8, ‘‘Maintenance Commands’’. Switch-Based Bulletin Board This feature allows a System Access Terminal (SAT) user to leave messages in the system in order to communicate with other system users. NOTE: This feature does not substitute for any existing procedures for escalating problems. It is only an aid to the existing process. Description The bulletin board service provides an easy interface for the customer and Lucent to leave messages on the system. The bulletin board feature makes it easy for the customer to communicate with Lucent (and vise versa). For example, when a new load is installed on a switch in the customers system, Lucent is able to leave the customer messages that describe any new functions. It also allow Lucent to keep you informed on the progress of trouble items. In addition, you can use this feature to provide
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6r Volumes 1 & 2 555-230-126 Issue 2 January 1998 Management Terminal Page 3-3 Switch-Based Bulletin Board 3 additional information concerning problems that have already been escalated by the normal procedure. Accessing the Bulletin Board Any user with the appropriate permissions can log into the system and have access to the bulletin board. Users that have “Maintain System” or “Administer Features” permissions can enter, change, display, print, or schedule to print a message. Users that have “Display Admin” and “Maintain Data” permission can display the bulletin board. Any user who has “Display” permission can display, print, and schedule to print the contents of the bulletin board. When a user logs on to the system they are notified of any messages on the bulletin board. The notification message indicates the last time the bulletin board was updated, if any “High-Priority” message exist, and if the bulletin board is 80% or more full. If a “High-Priority” message exists, the command prompt will change to the following message: nHigh-Priority Bulletin Board Messages Entered: After the next command is entered, the default command prompt returns to the screen. User Considerations nOnly one user at a time may edit a message on the bulletin board. nThe user must have the proper permissions to access the bulletin board. nYou, the user must maintain the information stored on the bulletin board. It is your responsibility to delete old messages. If the bulletin board is full any new messages overwrite old messages. System Considerations nThe Bulletin Board feature provides up to 3 pages of text for each message. Each page is limited to 20 lines of text and 40 characters per line. The first 10 lines of text on page 1 are reserved for Lucent Service’s High-Priority messages. System Bulletin Board Commands The system commands “change bulletin board”, “display bulletin board,” and existing commands in the user interface are provided for use in the Switch Based Bulletin Board. To edit or enter a message on the Switch Based Bulletin Board you must: 1. Log into the system with “Maintain System or Administer Features” Permissions. 2. Enter the command change bulletin-board.
DEFINITY Enterprise Communications Server Release 6
Maintenance for R6r Volumes 1 & 2 555-230-126 Issue 2
January 1998
Management Terminal
Page 3-4 Switch-Based Bulletin Board
3
3. Follow system prompts.
To display messages on the Switch Based Bulletin Board you must:
1.Log into the system with “Maintain System”, “Display Admin,” or “Maint
Data” permissions.
2. Enter the command display bulletin board.
3. Follow system prompts.
Editing a Switch-Based Bulletin Board Message
As stated before, a message may contain up to three pages of information with
the first 10 lines on page 1 reserved for Lucent Service’s
High-Priority messages
(the “INIT”, “INADS”, and “craft” logins can edit the first 10 lines on page one).
Pages 2 and 3 will allow up to 20 lines of 40 characters of text. Each line has a
date field to show when the line is modified.
The control keys used to edit existing feature forms must be used to edit a
message in the Switch Based Bulletin Board. The following characters are
allowed for use in the text field:
nUppercase/Lowercase letters, spaces, numerals, and !@#$%^&*()_
-+=[]{};’”./?.
NOTE:
Tab characters are not allowed. The existing command line interface will
cause the cursor to move to the next field if a Tab character is entered.
If a user changes any lines which cause 2 or more consecutive blank lines the
bulletin board is automatically reorganized (upon submittal). Two or more blank
lines are changed to a single blank line. A blank line is at the top of a form is also
deleted. This prevent holes in the bulletin board screens as old entries are
deleted.
To save a message entered into the bulletin board text field, you must execute
the save translation command.
The following screen, is an example of bulletin board messages between Lucent
and a customer that is having trouble with trunk group translations:
DEFINITY Enterprise Communications Server Release 6
Maintenance for R6r Volumes 1 & 2 555-230-126 Issue 2
January 1998
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Page 3-5 Switch-Based Bulletin Board Message Notification
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Switch-Based Bulletin Board Message
Notification
When a user logs on to the system they are notified of any messages on the
bulletin board. The notification message indicates the last time the bulletin board
was updated, if any “High-Priority” message exist and if the bulletin board is 80%
or more full. If a “High-Priority” message exists, the command prompt changes to
the following message:
High-Priority Bulletin Board Messages Entered:
After the next command is entered, the default command prompt returns to the
screen.
To Log In
To log in to the switch:
1. Enter your login name and password on the login and password screen.
If your password has expired you see the message:
Your password has expired, enter a new one.
The password aging screen (Screen 3-1
) is displayed when a user logs in.
If the user’s password is expired, the user is prompted to enter a new
password. If your password is within 7 days of the expiration date you see:
display bulletin-board Page 1 of 3
Messages (* indicates high-priority) Date
* Lucent is in the process of 02/02/95
* investigating your trunk lockup problem. 02/02/95
* The Bulletin Board will be updated as 02/02/95
* information is found. 02/02/95
* We have identified the problem. 02/02/95
* The trunk you added does not provide 02/02/95
* disconnect supervision, however your trunk 02/02/95
* group was administered as such. 02/02/95
* Please call for details. 02/02/95
*
We recently added a new trunk group (14) 02/03/95
and have had trunk group members locking up. 02/03/95
We see the error - Thanks for checking. 02/03/95
DEFINITY Enterprise Communications Server Release 6
Maintenance for R6r Volumes 1 & 2 555-230-126 Issue 2
January 1998
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Page 3-6 Switch-Based Bulletin Board Message Notification
3
Screen 3-1. Password Aging Screen
Forced Password Aging and Administrable
Logins for G3V3 and Later Releases
G3V3 and later releases provide enhanced login/password security by adding a
security feature that allows users to define their own logins/passwords and to
specify a set of commands for each login. The system allows up to 11 customer
logins. Each login name can be customized and must be made up of from 3 to 6
alphabetic/numeric characters, or a combination of both. A password must be
from 4 to 11 characters in length and contain at least 1 alphabetic and 1 numeric
symbol. Password aging is an optional feature that the super-user administering
the logins can activate.
NOTE:
If several “users” are logging in and out at the same time, a user may see
the message “Transient command conflict detected; please try later”. After
the “users” have completed logging in or out, the System Access Terminal
is available for use, try executing the command again.
The password for each login can be aged starting with the date the password
was created, or changed, and continuing for a specified number of days (1 to
99). The user is notified at the login prompt, 7 days before the password
expiration date, that his/her password is about to expire. When the password
expires the user is required to enter a new password into the system before
logging in. If a login is added or removed, the “Security Measurement” reports
are not updated until the next hourly poll, or a clear measurements
security-violations command is entered. Once a non-super-user has changed
his/her password, the user must wait 24 hours to change the password again.
V4 security is enhanced by providing a logoff notification screen to a system
administrator when he/she logs off while either the facility test call or remote
access features are still administered. The administrator can be required to
acknowledge the notification before completing the logoff process. Logoff
notification is administered on the Login Administration screen.
The system is delivered to the customer with one customer “super-user”
login/password defined. The customer is required to administer additional
login/passwords as needed. The super-user login has full customer permissions
and can customize any login that he/she creates.
Login: telmgr
Password:
Your Password has expired, enter a new one.
Reenter Current Password:
Old Password:
New Password:
Reenter New Password: