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Lucent Technologies DEFINITY Enterprise Communications Server Release 6 Instructions Manual

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    							DEFINITY Enterprise Communications Server Release 6
    Maintenance for R6r Volumes 1 & 2  555-230-126  Issue 2
    January 1998
    Additional Maintenance Procedures 
    Page 6-25 Facility Test Calls 
    6
    DTMR Test Call
    This call accesses and tests the dual tone multifrequency receivers (DTMR-PTs) 
    located on TN420 and TN748 Tone Detector circuit packs. These tone receivers 
    are also known as touch tone receivers (TTRs). Before making the test call, use 
    list configuration to determine the location of the TN420 or TN748 that you 
    which to test.
    To place a tone receiver test call:
    1. Dial the FAC described in the introduction to this section and listen for dial 
    tone.
    2. Dial the seven-digit port location UUCSSpp of one of the four DTMR ports 
    located on a Tone Detector circuit pack:
    C = Carrier number (A=1, B=2, C=3, D=4, E=5)
    SS = Slot number (00-20)
    pp = Port circuit number (DTMR ports are numbered 01, 02, 05, and 06.
    3. Listen for one of the following tones:
    4. Dial the sequence 1234567890*#.
    If the sequence is entered and received correctly, dial tone is returned 
    and another test call can be made. If the test fails, intercept tone is 
    returned. A failure may indicate a faulty DTMR port or circuit pack, a faulty 
    voice terminal, or an error in the entry of the sequence.
    5. To test another DTMR, repeat steps 2 through 4.
    6. To terminate the test call, hang up the station set used for testing.
    TDM Bus Time Slot Test Call
    The time slot test call connects the voice terminal to a specified time slot on the A 
    or B TDM Bus of a specified port network. To connect to any out-of-service time 
    slots, refer to the ‘‘
    Out-of-Service Time Slot Test Call’’ section.
    To test a specific time slot on the TDM bus of a specific port network:
    1. Dial the FAC described in the introduction to this section and listen for dial 
    tone.Confirmation tone The DTMR is connected. Go to step 4.
    Intercept tone The port entered is not a TTR, (if a trunk, see 
    above), or the board is not inserted.
    Reorder tone The DTMR is in use, (call processing), the 
    board is busied out, or inter-PN resources are 
    unavailable for the call.
    Dial tone The port is a trunk. See the preceding section. 
    						
    							DEFINITY Enterprise Communications Server Release 6
    Maintenance for R6r Volumes 1 & 2  555-230-126  Issue 2
    January 1998
    Additional Maintenance Procedures 
    Page 6-26 Facility Test Calls 
    6
    2. Dial the 2-digit port network number followed by # and the 3-digit time slot 
    number listed in the following table.
    3. Listen for one of the following tones:
    TDM Bus Time Slots
    When you address a tone-carrying time slot on the TDM bus (A or B) that is 
    currently carrying tones, you will be connected to that time slot and will hear the 
    tone. 
    Time slots 005-021 and 261-277 are reserved to carry the system’s dedicated 
    tones. Time slots 000-004 and 256-260 carry control information and are not 
    addressable. Time slots 254 and 510 are not addressable due to a hardware 
    constraint. At any given time, only one of the TDM busses (A or B) carries the 
    dedicated tones, with B being the default. Entering status port-network will 
    display which TDM bus is currently carrying the dedicated tones. The 
    corresponding time slots on the other bus are normally inactive and are used for 
    call service only as a last resort when all other non-control channel time slots on 
    both busses are busy. Bus A’s tone time slots are numbered 005-021; bus B’s 
    tone time slots are numbered 261-277.Reorder tone The time slot is in use, the time slot is not 
    addressable, or inter-PN resources are not 
    available to make the call.
    Confirmation tone The time slot is idle or out-of-service. The time 
    slot may be on the TDM bus (A or B) that is not 
    currently carrying tones, or it may be busied 
    out. The call is connected to the time slot so 
    that any noise may be heard.
    System tone The time slot is carrying a system tone as listed 
    in the following table. 
    						
    							DEFINITY Enterprise Communications Server Release 6
    Maintenance for R6r Volumes 1 & 2  555-230-126  Issue 2
    January 1998
    Additional Maintenance Procedures 
    Page 6-27 Facility Test Calls 
    6
    Table 6-4. TDM Bus Time Slot Numbers
    TDM Bus A 
    time slotTDM Bus B 
    time slot Tone Heard
    000 256 Reorder
    001 257 Reorder
    002 258 Reorder
    003 259 Reorder
    004 260 Reorder
    005 261 Touch Tone 1 - 697Hz
    006 262 Touch Tone 2 - 770 Hz
    007 263 Touch Tone 3 - 852Hz
    008 264 Touch Tone 4 - 941 Hz
    009 265 Touch Tone 5 - 1209 Hz
    010 266 Touch Tone 6 - 1336Hz
    011 267 Touch Tone 7 - 1447 Hz
    012 268 Touch Tone 8 - 1633 Hz
    013 269 Dial Tone
    014 270 Reorder Tone
    015 271 Alert Tone
    016 272 Busy Tone
    017 273 Ringback Tone
    018 274 Special Ringback Tone
    019 275 2225 Hz Tone
    020 276 Music
    021 277 Tone on Hold
    022-253 278-509 Confirmation (used for calls)
    254 510 Reorder
    255 511 Confirmation 
    						
    							DEFINITY Enterprise Communications Server Release 6
    Maintenance for R6r Volumes 1 & 2  555-230-126  Issue 2
    January 1998
    Additional Maintenance Procedures 
    Page 6-28 Facility Test Calls 
    6
    Out-of-Service Time Slot Test Call
    This call can be used to determine if there are any out-of-service time slots on the 
    TDM bus of a specified port network. If there are, you will be connected to one. 
    By listening to noise on the time slot and selectively removing circuit packs, you 
    may be able to isolate the source of interference.
    To place the call:
    1. Dial the FAC described above and listen for dial tone.
    2. Dial the port network number followed by **** and listen for one of the 
    following tones:
    3. Repeated test calls will alternate between out-of-service time slots on TDM 
    bus A and TDM bus B.
    System Tone Test Call
    This test connects the voice terminal to a specific system tone.
    To place the call:
    1. Dial the FAC described above.
    2. Dial the port network number followed by * and the two-digit tone 
    identification number from the following table.
    3. Listen for one of the following tones:
    NOTE:
    For a definition of Call Progress Tones see DEFINITY 
    Communications System Generic 3 System Descriptions and 
    Specifications, 555-230-206,
     Chapter 11. Reorder tone There are no out-of-service time slots on the 
    specified port network.
    Confirmation tone Connection is made to an out-of-service time 
    slot.
    Intercept tone  The number entered is not a valid tone number.
    Reorder tone  Inter-PN resources are not available.
    System tone  The specified tone will be heard if it is functioning. 
    						
    							DEFINITY Enterprise Communications Server Release 6
    Maintenance for R6r Volumes 1 & 2  555-230-126  Issue 2
    January 1998
    Additional Maintenance Procedures 
    Page 6-29 Facility Test Calls 
    6
    Table 6-5. System Tone Identification Numbers 
    Number Description
    00 Null tone
    01 Dial tone
    02 Reorder tone
    03 Alert tone
    04 Busy tone
    05 Recall dial tone
    06 Confirmation tone
    07 Internal call waiting tone
    08 Ringback tone
    09 Special ringback tone
    10 Dedicated ringback tone
    11 Dedicated special ringback tone
    12 Touch tone 1
    13 Touch tone 2
    14 Touch tone 3
    15 Touch tone 4
    16 Touch tone 5
    17 Touch tone 6
    18 Touch tone 7
    19 Touch tone 8
    20 Chime
    21 350 Hz
    22 440 Hz
    23 480 Hz
    24 620 Hz
    25 2025 Hz
    26 2225 Hz
    27 Counter
    Continued on next page 
    						
    							DEFINITY Enterprise Communications Server Release 6
    Maintenance for R6r Volumes 1 & 2  555-230-126  Issue 2
    January 1998
    Additional Maintenance Procedures 
    Page 6-30 Facility Test Calls 
    6
    28 External call waiting
    29 Priority call waiting
    30 Busy verification
    31 Executive override/intrusion tone
    32 Incoming call identification
    33 Dial zero
    34 Attendant transfer
    35 Test calls
    36Recall on don’t answer
    37 Audible ring
    38 Camp-on recall
    39 Camp-on confirmation
    40 Hold recall
    41 Hold confirmation
    42 Zip tone
    43 2804 Hz
    44 1004 Hz (-16db)
    45 1004 Hz (0 db)
    46 404 Hz
    47 Transmission test sequence 105
    48 Redirect tone
    49 Voice signaling tone
    50 Digital milliwatt
    51 440 Hz + 480 Hz
    52 Music
    53 Transmission test sequence 100
    54 Transmission test sequence 102
    55 Laboratory test tone 1
    Table 6-5. System Tone Identification Numbers  — Continued
    Number Description
    Continued on next page 
    						
    							DEFINITY Enterprise Communications Server Release 6
    Maintenance for R6r Volumes 1 & 2  555-230-126  Issue 2
    January 1998
    Additional Maintenance Procedures 
    Page 6-31 Preventive Maintenance 
    6
    Preventive Maintenance
    The following preventive maintenance procedures should be followed when 
    visiting customer sites. The chart that follows shows a sample of the Preventive 
    Maintenance Log. Whenever you complete a preventive maintenance procedure, 
    be sure to fill in the information on the log form before you leave the customer’s 
    premises.
    Air Filters
    Air filters should be inspected annually. If a filter is dirty or clogged, first tap it on 
    the ground. If the filter is still dirty or clogged, then wash it with warm water and a 
    mild detergent. A vacuum cleaner can be used if one is available. If there is no 
    facility for washing or vacuuming the air filter, then replace the filter. Refer to 
    ‘‘
    CABINET (Cabinet Sensors)’’ maintenance documentation for information on air 
    filters and fans.56 Laboratory test tone 2
    57 Disable echo supervision dial tone
    58 7 seconds of answer tone
    59 4 seconds of answer tone
    60 Restore music (or silence)
    61 Warning tone 
    62 Forced music tone
    63 Zip tone (first of 2 sent)
    64 Incoming call ID (first of 2 sent)
    65 Tone on hold
    66 CO dial tone
    67 Repetitive confirmation tone
    68 Conference/bridging tone
    Table 6-5. System Tone Identification Numbers  — Continued
    Number Description
    Continued on next page 
    						
    							DEFINITY Enterprise Communications Server Release 6
    Maintenance for R6r Volumes 1 & 2  555-230-126  Issue 2
    January 1998
    Additional Maintenance Procedures 
    Page 6-32 Preventive Maintenance 
    6
    Tape Drive
    The head and capstan on the tape drive of the SPE should be cleaned every 
    three months. Abrasive particles from worn tape and environmental debris can 
    cause loss of information and services. The procedure for cleaning the tape drive 
    is described in the section on TAPE in Chapter 9, ‘‘
    ABRI-PORT (ASAI ISDN-BRI 
    Port)’’.
    Batteries
    The backup batteries in the power distribution unit in the bottom of the cabinet 
    should be replaced every four years or whenever a POWER alarm that indicts the 
    condition of the batteries is logged. Systems with an uninterruptible power 
    supply (UPS) may not be equipped with backup batteries. 
    						
    							DEFINITY Enterprise Communications Server Release 6
    Maintenance for R6r Volumes 1 & 2  555-230-126  Issue 2
    January 1998
    Additional Maintenance Procedures 
    Page 6-33 Preventive Maintenance 
    6
    Date equipment installed: ________________________
    Post this form with the equipment.
    1. Inspect annually; clean or replace
    2. Clean every three months
    3. Replace every 4 years
    PREVENTIVE MAINTENANCE LOG 
    DEFINITY ECS
    Air Filters1Scheduled 
    DateDate 
    CompletedCompleted 
    By  Scheduled
     DateDate 
    CompletedCompleted
     By
    Single-carrier cabinet
    Multi-carrier cabinet
    Tape Head/Capstan
    2Scheduled 
    DateDate 
    CompletedCompleted 
    By  Scheduled
     DateDate 
    CompletedCompleted
     By
    Battery Packs3Scheduled 
    DateDate 
    CompletedCompleted 
    ByScheduled
     DateDate 
    CompletedCompleted
     By
    Single-carrier cabinet
    Multi-carrier cabinet 
    						
    							DEFINITY Enterprise Communications Server Release 6
    Maintenance for R6r Volumes 1 & 2  555-230-126  Issue 2
    January 1998
    Additional Maintenance Procedures 
    Page 6-34 Analog Tie Trunk Back-to-Back Testing 
    6
    Analog Tie Trunk Back-to-Back 
    Testing
    The TN760 circuit pack can be configured for back-to-back testing (also known 
    as connectivity testing) by making translation and cross-connect changes. This 
    testing configuration allows for the connection of Tie Trunks back-to-back in the 
    same switch to verify the operation of Tie Trunk ports. The tests can be 
    performed in either the E&M or simplex modes. (Refer to 
    DEFINITY 
    Communications System Generic 1 and Generic 3 Installation and Test,
     
    555-230-104, for instructions on how to make connections at the cross-connect 
    field).
    E&M Mode Test Procedure
    1. At the administration terminal, enter list configuration trunks to 
    determine which ports are assigned on the Tie Trunk circuit pack.
    2. Enter display dialplan command to determine the Trunk Access Code 
    (TAC) format.
    3. Enter display port xxx for all ports defined in Step 1. This displays the 
    trunk groups of which the ports are members. See Chapter 5, 
    ‘‘Responding to Alarms and Errors’’ for details of how to remove and 
    replace port circuit packs.
    4. Insert the circuit pack back into the slot.
    5. Enter display trunk xxx p for each trunk group identified in Step 3. This 
    command displays the specified trunk group on the administration 
    terminal screen and prints a hard copy on the printer. Save this data for 
    later use.
    6. Remove all members defined by these ports from the trunk group(s) using 
    the change trunk xxx command.
    7. Remove the Tie Trunk circuit pack from the carrier slot.
    8. Set the dip (option) switches for each of the two ports to be tested on the 
    Tie Trunk circuit pack to “E&M mode” and “unprotected.”
    9. Enter add trunk n to add a new (test) trunk group. Then enter information 
    for the following fields:
    Group Type  tie
    TAC  Use trunk access code obtained from dial 
    plan
    Trunk Type (in/out)  wink/wink 
    						
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