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Lucent Technologies DEFINITY® Enterprise Communication Server Release 8.2 Reports Guide

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Page 201

DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-159 Trunk Group Summary Report 
3
Que AbdQueue Ab and oned. The numb er of c alls removed from the 
q ueue in one of the following  manners:
nBy the system b ec ause they have b een in the q ueue for 
more than 30 minutes
nBy the user (for examp le, d ialing  the c anc el c od e).
Suggested Action: 
Typ ic ally, this field ind ic ates a small 
number. However, a large number...

Page 202

DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-160 Trunk Group Summary Report 
3
% ATBPerc entag e All Trunks Busy. The p erc entage of time all trunks 
in the trunk g roup  were simultaneously in use d uring  the 
measurement interval.
NOTE:
In use means the trunks are b usy — either serving  calls 
or b ec ause they are b usied -out b y maintenanc e.
Suggested Actions:
1. If the group  d irec tion is outg oing  or two-way,...

Page 203

DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-161 Trunk Group Summary Report 
3
% Out BlkPerc entag e Outg oing  Bloc king. The p erc entag e of offered  
c alls not c arried  on the trunk g roup . It d oes not inc lud e 
unauthorized  c alls d enied  servic e on the trunk g roup  (d ue to 
restric tions) or c alls c arried  on the trunk g roup  b ut d o not 
suc c essfully c omp lete at the far end  (that is, where there is...

Page 204

DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-162 Trunk Group Hourly Report 
3
Trunk Group Hourly Report
The Trunk Group  Hourly Rep ort p rovid es d ata nec essary to validate the 
information in the Trunk Group  Summary Rep ort and  to size the trunk g roup s. A 
sep arate rep ort is g enerated  for eac h trunk g roup . On the G3r, a maximum of 75 
trunk g roup s c an be stud ied  hourly at the same time. On the G3c si and...

Page 205

DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-163 Trunk Group Hourly Report 
3
Screen
Screen 3-57 shows a typ ic al sc reen for the Trunk Group  Hourly Rep ort. Table 
3-46 and  Table 3-47 desc rib e the d ata field s p resented  in the Trunk Group  
Hourly Rep ort. The rep ort c ontains two sec tions: a head er sec tion that p rovid es 
report ending time and trunk group administrative information; and a data section 
that p...

Page 206

DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-164 Trunk Group Hourly Report 
3
Table 3-47. Trunk Group Hourly Report (Data) 
Field Description
Meas Hour
Measurement Hour. The starting  time (using  24-hour c loc k) of 
the hour d uring  whic h the d ata was rec ord ed .
Total
Usage
 1The total time (in CCS) trunks in the trunk group  are 
unavailab le to c arry a new c all. It inc lud es the time the trunks 
are b usy on c...

Page 207

DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-165 Trunk Group Measurement Selection 
3
Trunk Group Measurement Selection 
To sp ec ify whic h trunk g roup s to monitor for the Trunk Group Hourly rep ort, use 
the Trunk Group  Measurement Selec tion sc reen. The Summary Rep ort lists all 
ad ministered  trunks. You c an ad minister a maximum of 75 trunk g roup s for the 
hourly rep ort stud ied  hourly on the G3r; on the G3c si...

Page 208

DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-166 Trunk Group Measurement Selection 
3
To c hange a Trunk Group  Measurement Selec tion:
1. Type change meas-selection trunk-group 
and  press 
RETURN.
2. Enter the trunk group  numb er to b e monitored  and p ress 
EN TER.
Trunk group  numb ers d o not have to b e in numeric al ord er. If the trunk 
g roup numb er you want is not listed , ad d  the trunk g roup  numb er (if...

Page 209

DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-167 Trunk Group Performance Report 
3
Trunk Group Performance Report
The Trunk Group  Performanc e rep ort gives a g rap hic al and  numeric al display of 
the p eak hour b loc king  for eac h trunk g roup . You c an d isp lay the Trunk Group  
Performanc e rep ort for the p revious d ay or the c urrent d ay (yesterd ay or today).
Command
To d isp lay the Trunk Group  Performanc e...

Page 210

DEFINITY Enterprise Communication Server Release 8.2
Reports Guide  555-233-505  Issue 1
April 2000
Traffic Data Analysis 
3-168 Trunk Group Performance Report 
3
Table 3-49. Trunk Group Performance Report 
Field Description
Grp No.
Group Numb er. The numb er that id entifies the trunk group  
assoc iated  with the d isp layed  d ata.
Grp Type
Group Type. The typ e of trunk assoc iated  with the 
ac c umulated  d ata. The system monitors the following  trunk 
typ es (see 
D EFINITY EC S Ad mi ni st ra...
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