Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Routing outgoing calls 
187 Modifying call routing 
8
Adding a new area code or prefix
A common task for system administrators is to configure their system to recognize 
new area codes or prefixes.
When you want to add a new area code or prefix, you look up the settings for the 
old area code or prefix and enter the same information for the new one.
Tip:
Use display toll xxx (where xxx is the prefix you want to add) to see if...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Routing outgoing calls 
188 Modifying call routing 
8
4. Move to a blank Dialed String field.
If the dialed string is already defined in your system, the cursor appears in 
the appropriate Dialed String field, where you can make changes.
5. Enter 
1650 in the Dialed String field.
6. Enter the minimum and maximum values from step 2 in the Total Mn and 
Total Mx fields.
In our example, enter 
11 in each field.
7. Enter the...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Routing outgoing calls 
189 Modifying call routing 
8
Using ARS to restrict outgoing calls
ARS allows you to block outgoing calls to specific dialed strings. For example, 
you can restrict users from making international calls to countries where you do 
not do business, or in the U.S. you can restrict access to 900 and 976 pay-per-call 
numbers.
!SECURITY ALERT:
To prevent toll fraud, deny calls to countries where you do not...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Routing outgoing calls 
190 Overriding call restrictions 
8
Overriding call restrictions
You can use authorization codes to enable callers to override a station’s calling 
privileges. For example, you can give a supervisor an authorization code so they 
can make calls from a phone that is usually restricted for these calls. Since each 
authorization code has its own COR, the system uses the COR assigned to the 
authorization...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Routing outgoing calls 
191 Defining ARS Partitions 
8
Defining ARS Partitions
Most companies want all their users to be able to make the same calls and follow 
the same route patterns. However, you may find it helpful to provide special 
calling permissions or restrictions to a group of users or to particular phones.
ARS partitioning allows you to provide different call routing for a group of users 
or for specific phones....

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Routing outgoing calls 
192 Defining ARS Partitions 
8
2. Record the route pattern for the selected dialed string.
In our example, the route pattern for 1800 is p1. This indicates that the 
system uses the Partition Routing Table to determine which route pattern to 
use for each partition.
NOTE:
If there was a number (with no p) under Route Pattern on the Route 
Chosen Report, then all partitions use the same route pattern....

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Routing outgoing calls 
193 Defining ARS Partitions 
8
Assigning a phone to a partition group
To assign an extension to a partition group, first assign the partition group to a 
Class of Restriction (COR), and then assign that COR to the extension.
Instructions
To assign a Class of Restriction (COR) to partition group 2:
1. Type 
list cor and press RETURN.
The Class of Restriction Information screen appears.
2. Choose a COR...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Routing outgoing calls 
194 Setting up time of day routing 
8
Now assign COR 3 to the lobby phone at extension 1234:
1. Type
 change station 1234 and press RETURN.
The Station
 screen for 1234 appears.
2. In the COR field, enter 
3.
3. Press 
ENTER to save your changes.
Setting up time of day routing
Time of Day Routing lets you redirect calls to coverage paths according to the 
time of day and day of the week. You need to...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Routing outgoing calls 
195 Setting up time of day routing 
8
Make a note of the routing plan that is currently in effect. In our example, 
this plan is for employees who can only make local calls.
You can see that in our example, two partition group numbers control time 
of day routing. PGN 1 begins one minute after midnight (00:01) every day 
of the week, and is used for after-business hours and all day Saturday and...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Routing outgoing calls 
196 Setting up shortcut dialing 
8
Example
For this example, assume the following:
nJim is the user at extension 1234.
nExtension 1234 is assigned a COR of 2.
nCOR 2 is assigned a Time of Day Plan Number of 1.
nThe Time of Day Routing Plan 1 is administered as shown in the example 
above.
When Jim comes into work on Monday morning at 8:30 and makes an ARS call 
(dials the ARS access code followed by...