Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1467 Remote Access 
20
system does not have access to the calling (outside) number, Ringback Queuing 
and Automatic Callback cannot be used on a Remote Access call. Also, any 
feature requiring recall dial tone (for example, Hold and Transfer) cannot be 
accessed remotely.
Read the information in ‘‘
Security’’ on page 1468 before administering this 
feature.
!SECURITY ALERT:
Lucent...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1468 Remote Access 
20
Barrier codes  provide your system security and define calling privileges through 
the administered class of restriction (COR). You can administer up to 10 barrier 
codes, each with a different COR and class of service (COS). Barrier codes can be 
from 4 to 7 digits, but all codes must be the same length. You can also require that 
users enter an authorization code  to...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1469 Remote Access 
20
nWhether the code is active or expired
nDate and reason a code expired
For a detailed description of the status remote-access command and display, refer 
to BCS Products Security Handbook.
Barrier Codes
Remote Access has inherent risks; it can lead to large-scale unauthorized 
long-distance use. To increase your system’s security, use a 7-digit barrier code 
with Remote...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1470 Remote Access 
20
Authorization Codes
You can also administer authorization codes to manage access to your system. 
You can then use CDR to track this code use. Use these guidelines to manage your 
system’s authorization codes. 
nAssigning codes — Create random codes; do not allow them to follow a 
predictable pattern. Use the maximum code length allowed and assign a 
unique code to each...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1471 Remote Access 
20
Interactions
nAuthorization Codes
When a Remote Access caller dials the assigned Remote Access extension 
and connects to the system, the system may request the caller to dial an 
authorization code in addition to a barrier code. Dial Tone between the 
barrier code and authorization code is optional. Calling privileges 
associated with the COR assigned to the...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1472 Remote Access 
20
nThe destination is on the same switch as the originator, or is connected via 
an ISDN trunk to the originating switch
When the caller hears reset shift dial tone, they can press a single digit that 
replaces the last digit of the originally-dialed destination and the call transfers to 
the new destination. This feature is useful, for example, where extensions are...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1473 Remote Access 
20
nIntercom
nDial
If a user lifts the handset, presses the 
DIAL INTERCOM button, dials the 
1-digit or 2-digit intercom code assigned to another set, and reaches 
a busy set, the switch plays busy tone, not reset shift dial tone.
nAutomatic
If a user lifts the handset, presses the 
AUTOMATIC INTERCOM button, 
and reaches a busy set, the switch plays busy tone, not reset...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1474 Ringer Cutoff 
20
Ringer Cutoff
Ringer Cutoff allows multiappearance telephone users to turn audible ringing 
signals on and off. This feature does not affect visual alerting. 
When this feature is enabled, only Priority ring (by default 3-burst), Redirect 
Notification, Intercom ring, and manual signaling ring at the telephone. Internal 
and external calls do not ring.
The following...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1475 Ringing — Abbreviated and Delayed 
20
nBridging
A bridging user is not affected by a primary extension’s activation of 
Ringer Cutoff. Nor is the primary extension affected by the bridging user’s 
activation of Ringer Cutoff.
nCall Forwarding All Calls
If Ringer Cutoff and Call Forwarding All Calls are active, the user receives 
redirect notification, if you set Redirection Notification...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Features and technical reference 
1476 Ringing — Abbreviated and Delayed 
20
Detailed description
Ring types fall into two categories:
nThose that alert  consistently and don’t change:
— Ringing, in which the lamp flashes and audible ringing occurs
— Silent ringing, in which the lamp flashes and audible ringing does 
not occur
nThose that transition from one ringing state to another:
— Abbreviated ringing, in which ringing...